User Guide
Page 10
......164 Set the sleep timer and configure the printer to use 1 watt or less of power 164 Set the sleep schedule ...165 HP Web Jetadmin ...166 Software and firmware updates ...167 9 Solve problems ...169 Customer support ...170 Control panel help system ...171 Restore factory settings ...172 Introduction ...172 Method one: Restore factory settings from the printer control panel 172 Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only) ...172 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 173 Change...
......164 Set the sleep timer and configure the printer to use 1 watt or less of power 164 Set the sleep schedule ...165 HP Web Jetadmin ...166 Software and firmware updates ...167 9 Solve problems ...169 Customer support ...170 Control panel help system ...171 Restore factory settings ...172 Introduction ...172 Method one: Restore factory settings from the printer control panel 172 Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only) ...172 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 173 Change...
User Guide
Page 28
... supported. Windows Server 2003 SP2, 32-bit The "HP PCL.6" printer-specific print driver is provided through installed for this operating system as part of the software installation. Some features of the print driver are not supported. bit driver. Download HP Easy Start either from 123.hp.com/LaserJet or from the Printer Support page, and then use the Microsoft Add Printer tool to provide best effort support for the discontinued Vista operating system. Linux: For information and print drivers for Linux...
... supported. Windows Server 2003 SP2, 32-bit The "HP PCL.6" printer-specific print driver is provided through installed for this operating system as part of the software installation. Some features of the print driver are not supported. bit driver. Download HP Easy Start either from 123.hp.com/LaserJet or from the Printer Support page, and then use the Microsoft Add Printer tool to provide best effort support for the discontinued Vista operating system. Linux: For information and print drivers for Linux...
User Guide
Page 57
... internal USB ports for connecting Not applicable third-party devices Part number P1B12A A7W12A A7W14A E5K48A F5S62A B5L31A CC487A J8031A J8030A B5L28A Maintenance/long-life consumables Maintenance/LLC Kit Part number Estimated life1 HP LaserJet 110V Maintenance Kit P1B91A 150,000 pages* HP LaserJet 220V Maintenance Kit P1B92A 150,000 pages* HP LaserJet Image Transfer Belt Kit P1B93A 150,000 pages* HP LaserJet Toner Collection Unit P1B94A 100,000 pages* HP 300 ADF Roller Replacement Kit J8J95A 150,000 pages* 1 HP Maintenance/Long Life Consumables (LLC) life specifications...
... internal USB ports for connecting Not applicable third-party devices Part number P1B12A A7W12A A7W14A E5K48A F5S62A B5L31A CC487A J8031A J8030A B5L28A Maintenance/long-life consumables Maintenance/LLC Kit Part number Estimated life1 HP LaserJet 110V Maintenance Kit P1B91A 150,000 pages* HP LaserJet 220V Maintenance Kit P1B92A 150,000 pages* HP LaserJet Image Transfer Belt Kit P1B93A 150,000 pages* HP LaserJet Toner Collection Unit P1B94A 100,000 pages* HP 300 ADF Roller Replacement Kit J8J95A 150,000 pages* 1 HP Maintenance/Long Life Consumables (LLC) life specifications...
User Guide
Page 58
... media creates higher stress on back of printer), product number, or printer name. ● Parts listed as Optional self-replacement can be installed by contacting an HP-authorized service or support provider. Item 1 x 550 Sheet Feeder Kit Secure Hard Disk Drive HP 1GB DDR3 x32 144-Pin 800MHz SODIMM Analog Fax Accessory 500 Kit HP Trusted Platform Module kit HP Foreign Interface Harness kit HP Jetdirect 2900nw Print Server HP Jetdirect 3000w NFC/Wireless Accessory Scanner white backing Control-panel kit Retention Clip Assy ADF Maintenance Kit...
... media creates higher stress on back of printer), product number, or printer name. ● Parts listed as Optional self-replacement can be installed by contacting an HP-authorized service or support provider. Item 1 x 550 Sheet Feeder Kit Secure Hard Disk Drive HP 1GB DDR3 x32 144-Pin 800MHz SODIMM Analog Fax Accessory 500 Kit HP Trusted Platform Module kit HP Foreign Interface Harness kit HP Jetdirect 2900nw Print Server HP Jetdirect 3000w NFC/Wireless Accessory Scanner white backing Control-panel kit Retention Clip Assy ADF Maintenance Kit...
User Guide
Page 89
... USB port near the control panel. Touch the Settings icon to the website. Method two: Enable the USB port from a computer. Press the Enter key on the printer control panel. Print from the USB port Introduction This printer features easy-access USB printing, for printing The USB port is disabled by default. The printer accepts standard USB flash drives in the address line, type the IP address or host name exactly as it displays on the computer keyboard. Open the HP Embedded Web Server (EWS): a. The EWS opens. Accessing...
... USB port near the control panel. Touch the Settings icon to the website. Method two: Enable the USB port from a computer. Press the Enter key on the printer control panel. Print from the USB port Introduction This printer features easy-access USB printing, for printing The USB port is disabled by default. The printer accepts standard USB flash drives in the address line, type the IP address or host name exactly as it displays on the computer keyboard. Open the HP Embedded Web Server (EWS): a. The EWS opens. Accessing...
User Guide
Page 116
... open the Quick Sets Setup dialog. Dialog one of the following prompt options : ○ Prompt for original sides ○ Prompt for additional pages ○ Require Preview NOTE: If Start instantly upon selection Select one : Set the Quick Set name, description, and options for user interaction at the control panel Use the Set the button location for the Quick Set and options for each scan job. Click Next. Click Add to configure...
... open the Quick Sets Setup dialog. Dialog one of the following prompt options : ○ Prompt for original sides ○ Prompt for additional pages ○ Require Preview NOTE: If Start instantly upon selection Select one : Set the Quick Set name, description, and options for user interaction at the control panel Use the Set the button location for the Quick Set and options for each scan job. Click Next. Click Add to configure...
User Guide
Page 160
... image. Exclude blank pages in the Options list when faxing. This feature is useful for all firmware versions. Select whether to allow scanning pages that are available in the original document from the background of the image. Specify the resolution of the image. Background Cleanup: Remove faint colors from scanned images. Remove scan defects such as the resolution increases, the file size also increases. Enable or disable multi-feed...
... image. Exclude blank pages in the Options list when faxing. This feature is useful for all firmware versions. Select whether to allow scanning pages that are available in the original document from the background of the image. Specify the resolution of the image. Background Cleanup: Remove faint colors from scanned images. Remove scan defects such as the resolution increases, the file size also increases. Enable or disable multi-feed...
User Guide
Page 166
... replacement cartridges. Device Information Shows the printer network name, address, and model information. Printable Reports and Pages Lists the internal reports and pages for various printer and supplies events. Open Source Licenses Shows a summary of the Administration menu on the control-panel display. Configure jobs that can be used with the printer. Name the printer and assign an asset number to it to print. Enter the name of pages the printer has printed, grouped by size, type, and paper print path. Set...
... replacement cartridges. Device Information Shows the printer network name, address, and model information. Printable Reports and Pages Lists the internal reports and pages for various printer and supplies events. Open Source Licenses Shows a summary of the Administration menu on the control-panel display. Configure jobs that can be used with the printer. Name the printer and assign an asset number to it to print. Enter the name of pages the printer has printed, grouped by size, type, and paper print path. Set...
User Guide
Page 167
... job-specific copy setting options are sent from USB Drive menu on the control panel. Reset Factory Settings Restore printer settings to the printer. Configure the print quality settings, including the following: ● General print-quality settings ● Default color settings ● Default image registration settings ● Auto sense behavior ● Default paper types ● Default optimization settings Configure how the printer reacts when supplies reach a Very Low state. Configure settings for print jobs. Firmware Upgrade Download and install printer firmware...
... job-specific copy setting options are sent from USB Drive menu on the control panel. Reset Factory Settings Restore printer settings to the printer. Configure the print quality settings, including the following: ● General print-quality settings ● Default color settings ● Default image registration settings ● Auto sense behavior ● Default paper types ● Default optimization settings Configure how the printer reacts when supplies reach a Very Low state. Configure settings for print jobs. Firmware Upgrade Download and install printer firmware...
User Guide
Page 228
... good quality and free of printer specifications. ● Do not place the printer in laser printers. message displays on the imaging drum, replace the toner cartridge. 5. The cleaning process takes a few pages to complete. Fingerprints on . ● Use paper that does not contain metallic material, such as a cabinet. 214 Chapter 9 Solve problems ENWW Step two: Check the environment The environment can cause print-quality problems. 4. Do not use paper that is designed only for use a paper type and...
... good quality and free of printer specifications. ● Do not place the printer in laser printers. message displays on the imaging drum, replace the toner cartridge. 5. The cleaning process takes a few pages to complete. Fingerprints on . ● Use paper that does not contain metallic material, such as a cabinet. 214 Chapter 9 Solve problems ENWW Step two: Check the environment The environment can cause print-quality problems. 4. Do not use paper that is designed only for use a paper type and...
User Guide
Page 236
... to support.hp.com. 1. Remove the paper and then reload the tray. Do not overfill the tray. 4. Table 9-8 Fixing/fuser defects Description Hot fuser offset (shadow): Slight shadows, or offsets, of page. If the problem persists, go to support.hp.com. If necessary, select a heavier paper type. 3. Enterprise models only: From the printer control panel, go to support.hp.com. Possible solutions 1. Make sure that all sides. 3. If the problem persists, go to the correct size...
... to support.hp.com. 1. Remove the paper and then reload the tray. Do not overfill the tray. 4. Table 9-8 Fixing/fuser defects Description Hot fuser offset (shadow): Slight shadows, or offsets, of page. If the problem persists, go to support.hp.com. If necessary, select a heavier paper type. 3. Enterprise models only: From the printer control panel, go to support.hp.com. Possible solutions 1. Make sure that all sides. 3. If the problem persists, go to the correct size...
User Guide
Page 254
... print, make sure you can open the printer HP Embedded Web Server from the manufacturer. 2. Compare the service set identifier (SSID) on the network. Cannot connect more than 5 concurrent Wireless Print Direct users. 4. If necessary, restart the computer. 5. If programs request firewall access when you install the printer or try to run. 3. Reconfigure the wireless setup for the computer. 4. Make sure that the printer is within the wireless range and that the wireless network...
... print, make sure you can open the printer HP Embedded Web Server from the manufacturer. 2. Compare the service set identifier (SSID) on the network. Cannot connect more than 5 concurrent Wireless Print Direct users. 4. If necessary, restart the computer. 5. If programs request firewall access when you install the printer or try to run. 3. Reconfigure the wireless setup for the computer. 4. Make sure that the printer is within the wireless range and that the wireless network...
User Guide
Page 258
... device's status page drop-down menu. Not able to locate the Fax settings in HP Web Jetadmin Fax settings in the sending process, you cannot cancel the job. The header is appended to the top of a page. You touched the Stop button to cancel a fax, but the fax was still sent If the job is enabled For all other databases list numbers. This is normal operation. No fax address book button displays...
... device's status page drop-down menu. Not able to locate the Fax settings in HP Web Jetadmin Fax settings in the sending process, you cannot cancel the job. The header is appended to the top of a page. You touched the Stop button to cancel a fax, but the fax was still sent If the job is enabled For all other databases list numbers. This is normal operation. No fax address book button displays...
User Guide
Page 261
... 80 multiple copies 78 single copies 78 customer support online 170 D default gateway, setting 160 deleting stored jobs 70 digital send settings HP Embedded Web Server 154 digital sending folders 131 sending documents 129 USB 133 dimensions, printer 16 document feeder jams 186 paper-feeding problems 181 drivers, supported 14 duplex printing Mac 64 duplex printing (double-sided) settings (Windows) 61 E easy-access USB printing 75 edge-to-edge copying 227 electrical specifications 19 email sending documents 129 Embedded Web Server changing network settings 159 changing printer name 159 opening...
... 80 multiple copies 78 single copies 78 customer support online 170 D default gateway, setting 160 deleting stored jobs 70 digital send settings HP Embedded Web Server 154 digital sending folders 131 sending documents 129 USB 133 dimensions, printer 16 document feeder jams 186 paper-feeding problems 181 drivers, supported 14 duplex printing Mac 64 duplex printing (double-sided) settings (Windows) 61 E easy-access USB printing 75 edge-to-edge copying 227 electrical specifications 19 email sending documents 129 Embedded Web Server changing network settings 159 changing printer name 159 opening...
User Guide
Page 262
... drive part number 42 Help button locating 7 help, control panel 171 Hi-Speed USB 2.0 printing port locating 6 Home button locating 7 HP Customer Care 170 HP Embedded Web Server changing network settings 159 changing printer name 159 copy settings 153 digital send settings 154 fax settings 155 general configuration 152 HP Web Services 156 information pages 151 network settings 156 opening 159 other links list 158 print settings 153 scan settings 154 security settings 156 troubleshooting tools 155 HP Embedded Web Server (EWS) features 150 network connection 150 HP ePrint 72 HP ePrint software...
... drive part number 42 Help button locating 7 help, control panel 171 Hi-Speed USB 2.0 printing port locating 6 Home button locating 7 HP Customer Care 170 HP Embedded Web Server changing network settings 159 changing printer name 159 copy settings 153 digital send settings 154 fax settings 155 general configuration 152 HP Web Services 156 information pages 151 network settings 156 opening 159 other links list 158 print settings 153 scan settings 154 security settings 156 troubleshooting tools 155 HP Embedded Web Server (EWS) features 150 network connection 150 HP ePrint 72 HP ePrint software...
User Guide
Page 263
...-sheet trays 195 document feeder 186 fuser 204 locations 183 lower-right door 207 output bin 188 right door 204 stapler/stacker accessory 208 Tray 1 189 Tray 2 191 paper pickup problems solving 175, 177 paper trays part numbers 42 paper type selecting (Windows) 62 paper types selecting (Mac) 64 paper, ordering 42 part numbers accessories 42 replacement parts 44 supplies 44 toner cartridges 44 ports locating 6 power consumption 19 power connection locating 5 power switch locating 2 power usage 1 watt or less 164 print drivers, supported 14 print media loading in Tray 1 22 print on both sides...
...-sheet trays 195 document feeder 186 fuser 204 locations 183 lower-right door 207 output bin 188 right door 204 stapler/stacker accessory 208 Tray 1 189 Tray 2 191 paper pickup problems solving 175, 177 paper trays part numbers 42 paper type selecting (Windows) 62 paper types selecting (Mac) 64 paper, ordering 42 part numbers accessories 42 replacement parts 44 supplies 44 toner cartridges 44 ports locating 6 power consumption 19 power connection locating 5 power switch locating 2 power usage 1 watt or less 164 print drivers, supported 14 print media loading in Tray 1 22 print on both sides...
User Guide
Page 264
... manually configuring IPv6 parameters 160 technical support online 170 toner cartridge low threshold settings 173 using when low 173 toner cartridges components 50 order numbers 50 part numbers 44 replacing 50 toner-collection unit locating 5 replacing 54 touchscreen locating features 7 transparencies printing (Windows) 62 Tray 1 jams 189 loading envelopes 37 paper orientation 24 Tray 2 jams 191 Tray 2 and the 500-sheet trays paper orientation 34 Tray 2 and the 550-sheet trays loading 27 paper orientation 29 trays capacity 10 included 10 locating 2 troubleshooting check toner-cartridge status...
... manually configuring IPv6 parameters 160 technical support online 170 toner cartridge low threshold settings 173 using when low 173 toner cartridges components 50 order numbers 50 part numbers 44 replacing 50 toner-collection unit locating 5 replacing 54 touchscreen locating features 7 transparencies printing (Windows) 62 Tray 1 jams 189 loading envelopes 37 paper orientation 24 Tray 2 jams 191 Tray 2 and the 500-sheet trays paper orientation 34 Tray 2 and the 550-sheet trays loading 27 paper orientation 29 trays capacity 10 included 10 locating 2 troubleshooting check toner-cartridge status...
Warranty and Legal Guide
Page 33
... refills or resells Original HP cartridges. Paper use 27 No Original HP cartridges returned through a multiphase recycling process where materials are also included in every new HP LaserJet print cartridge package. 1 Program availability varies. HP Color LaserJet Enterprise MFP M681, M682 Type Poly-carbonmonofluoride lithium (BR type) Weight ~ 3 g Location On motherboard User-removable No ENWW Paper use This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands...
... refills or resells Original HP cartridges. Paper use 27 No Original HP cartridges returned through a multiphase recycling process where materials are also included in every new HP LaserJet print cartridge package. 1 Program availability varies. HP Color LaserJet Enterprise MFP M681, M682 Type Poly-carbonmonofluoride lithium (BR type) Weight ~ 3 g Location On motherboard User-removable No ENWW Paper use This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands...
Installation Guide
Page 13
... Select Software and Drivers. 3. Download the software for your printer model and operating system. 4. Launch the installation file by clicking on -screen instructions. Go to 123.hp.com/laserjet and click Download. 2. Follow the onscreen instructions to download and install the HP Universal Print Driver. OS X INSTALL NOTE: If connecting using a USB cable, complete the following steps to www.hp.com/support/colorljM681MFP or www.hp.com/support/colorljM682MFP. 2. Method 3: Install from Product Support website (Windows and OS X) 1. Go to configure the output device...
... Select Software and Drivers. 3. Download the software for your printer model and operating system. 4. Launch the installation file by clicking on -screen instructions. Go to 123.hp.com/laserjet and click Download. 2. Follow the onscreen instructions to download and install the HP Universal Print Driver. OS X INSTALL NOTE: If connecting using a USB cable, complete the following steps to www.hp.com/support/colorljM681MFP or www.hp.com/support/colorljM682MFP. 2. Method 3: Install from Product Support website (Windows and OS X) 1. Go to configure the output device...
Fax Guide
Page 11
... "update firmware." For more recent printer models, do not select a version earlier than FutureSmart 4.6. ENWW Update firmware 5 If the control panel will function correctly. For earlier printer models, do not select a version earlier than FutureSmart 3.9. Update firmware It is not installed. Continue on through the instructions that follow the instructions that is installed but not configured. - Select the appropriate topic from the results list and follow to hp.com/support...
... "update firmware." For more recent printer models, do not select a version earlier than FutureSmart 4.6. ENWW Update firmware 5 If the control panel will function correctly. For earlier printer models, do not select a version earlier than FutureSmart 3.9. Update firmware It is not installed. Continue on through the instructions that follow the instructions that is installed but not configured. - Select the appropriate topic from the results list and follow to hp.com/support...