HP Color LaserJet 4730mfp - Software Technical Reference (external)
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... Adding a printer in Macintosh operating systems 282 HP Color LaserJet 4730mfp media sources and destinations 298 Media-source commands ...298 Supported media sizes and attributes 299 Supported input media types...301 PCL 6 custom media sizes ...302 Media-type commands...302 Troubleshooting a firmware update 305 Troubleshooting a firmware update failure 305 Update messages...306 Driver support for HP Color LaserJet 4730mfp...
... Adding a printer in Macintosh operating systems 282 HP Color LaserJet 4730mfp media sources and destinations 298 Media-source commands ...298 Supported media sizes and attributes 299 Supported input media types...301 PCL 6 custom media sizes ...302 Media-type commands...302 Troubleshooting a firmware update 305 Troubleshooting a firmware update failure 305 Update messages...306 Driver support for HP Color LaserJet 4730mfp...
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... Chapter 1, Purpose and Scope Chapter 2, Software description Content This chapter contains basic information about and troubleshooting tips for the HP Color LaserJet 4730mfp printing-system software. The following information is prepared in this software technical manual. Purpose and ...Purpose and scope Introduction This software technical reference (STR) provides information about the HP Color LaserJet 4730mfp product and its software: ● Overview of the HP Color LaserJet 4730mfp product ● Printing-system software overview, including the following table describes the...
... Chapter 1, Purpose and Scope Chapter 2, Software description Content This chapter contains basic information about and troubleshooting tips for the HP Color LaserJet 4730mfp printing-system software. The following information is prepared in this software technical manual. Purpose and ...Purpose and scope Introduction This software technical reference (STR) provides information about the HP Color LaserJet 4730mfp product and its software: ● Overview of the HP Color LaserJet 4730mfp product ● Printing-system software overview, including the following table describes the...
HP Color LaserJet 4730mfp - Software Technical Reference (external)
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...operating systems). HP understands that the product supports. Macintosh printing system The HP Color LaserJet 4730mfp printing system for Macintosh is composed of Mac OS X (HP software is ...HP Color LaserJet Installer for Mac OS 9 V9.2.2 and Mac OS X V10.1.5 and later ● SYSTEM/EXTENSIONS/PRODUCT DESCRIPTIONS (for Mac OS X Classic) ● LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for its products in AppleTalk connections supports autoconfiguration of the software/hardware ● Test installation to verify software/hardware works ● Limited troubleshooting...
...operating systems). HP understands that the product supports. Macintosh printing system The HP Color LaserJet 4730mfp printing system for Macintosh is composed of Mac OS X (HP software is ...HP Color LaserJet Installer for Mac OS 9 V9.2.2 and Mac OS X V10.1.5 and later ● SYSTEM/EXTENSIONS/PRODUCT DESCRIPTIONS (for Mac OS X Classic) ● LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for its products in AppleTalk connections supports autoconfiguration of the software/hardware ● Test installation to verify software/hardware works ● Limited troubleshooting...
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... XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click the Services tab. Click Printing Preferences. 6. The Services tab is shown in the following selections: ● Online diagnostic tools ● Support and troubleshooting 222 Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers...
... XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click the Services tab. Click Printing Preferences. 6. The Services tab is shown in the following selections: ● Online diagnostic tools ● Support and troubleshooting 222 Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers...
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... a parallel port. For more information, see Table 7-9 Update messages. The product recognizes the printer mismatch and rejects the update. Download the file from an HP Customer Care Center. Engineering Details The elapsed time for an update depends on the I/O transfer time... Table 7-7 Troubleshooting a firmware update Cause Result The job was removed). No update has occurred. the parallel cable was cancelled from www.hp.com/go / clj4730mfp_firmware. A power cycle occurred during the INITIALIZING process. The update has been completed. All HP LaserJet products leave the...
... a parallel port. For more information, see Table 7-9 Update messages. The product recognizes the printer mismatch and rejects the update. Download the file from an HP Customer Care Center. Engineering Details The elapsed time for an update depends on the I/O transfer time... Table 7-7 Troubleshooting a firmware update Cause Result The job was removed). No update has occurred. the parallel cable was cancelled from www.hp.com/go / clj4730mfp_firmware. A power cycle occurred during the INITIALIZING process. The update has been completed. All HP LaserJet products leave the...
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...the firmware file must now be sent again. Although it is extremely unlikely, the product might have a hardware failure. Engineering Details Table 7-8 Troubleshooting a firmware update failure (continued) Reason for a local telephone support list). a fourth (RESEND UPGRADE) appears only if the update process ...panel to address the problem (see the flyer that is interrupted. See Table 7-9 Update messages. Table 7-9 Update messages Printer message RECEIVING UPGRADE Explanation This message appears from the time the product has finished reprogramming the DIMM until the time the product...
...the firmware file must now be sent again. Although it is extremely unlikely, the product might have a hardware failure. Engineering Details Table 7-8 Troubleshooting a firmware update failure (continued) Reason for a local telephone support list). a fourth (RESEND UPGRADE) appears only if the update process ...panel to address the problem (see the flyer that is interrupted. See Table 7-9 Update messages. Table 7-9 Update messages Printer message RECEIVING UPGRADE Explanation This message appears from the time the product has finished reprogramming the DIMM until the time the product...
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...250 firmware determining current level 304 downloading 304 FTP updates, Windows 307 HP Web Jetadmin updates 314 LPR command updates 314 Macintosh updates 309, 312 messages during update 305 troubleshooting updates 305 UNIX updates 312 updating remotely 304 verifying installation 306 Windows ... Driver 229 ENWW Index 337 availability by operating system 10 bidirectional communication support 323 bins supported 325 bundle support 324 color options 330 connectivity support 322 continuous export feature 32 destination support 332 diagnostics 34 Enterprise AutoConfiguration 29 finishing options 332...
...250 firmware determining current level 304 downloading 304 FTP updates, Windows 307 HP Web Jetadmin updates 314 LPR command updates 314 Macintosh updates 309, 312 messages during update 305 troubleshooting updates 305 UNIX updates 312 updating remotely 304 verifying installation 306 Windows ... Driver 229 ENWW Index 337 availability by operating system 10 bidirectional communication support 323 bins supported 325 bundle support 324 color options 330 connectivity support 322 continuous export feature 32 destination support 332 diagnostics 34 Enterprise AutoConfiguration 29 finishing options 332...
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... 171 Halftone settings 219 Help feature support 326 Help system 167 HP Driver Preconfiguration support 33 Image Color Management (ICM) 171 included 25 Installable Options 229 installable options ...Memory settings 228 PostScript Options 172 preconfiguration support 324 Print Task Quick Sets 176 Printer Features 173 Printing Preferences tabs 165 Properties tabs 166 quality settings 329 raster ...current firmware level 304 downloading 304 FTP, Windows 307 HP Web Jetadmin 314 LPR commands 314 Macintosh 309, 312 messages 305 troubleshooting 305 UNIX 312 verifying installation 306 Windows network 311...
... 171 Halftone settings 219 Help feature support 326 Help system 167 HP Driver Preconfiguration support 33 Image Color Management (ICM) 171 included 25 Installable Options 229 installable options ...Memory settings 228 PostScript Options 172 preconfiguration support 324 Print Task Quick Sets 176 Printer Features 173 Printing Preferences tabs 165 Properties tabs 166 quality settings 329 raster ...current firmware level 304 downloading 304 FTP, Windows 307 HP Web Jetadmin 314 LPR commands 314 Macintosh 309, 312 messages 305 troubleshooting 305 UNIX 312 verifying installation 306 Windows network 311...
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... 181 smart duplexing 199 Source is settings, unidrivers 183 unidriver configuration 229 unidriver Form to Tray Assignment 225 troubleshooting firmware upgrades 305 HP driver Diagnostic Printer Check Tool 34 Services tab, unidrivers 222 TrueType font settings PS Emulation Driver 229 Send as Bitmap, PCL...230 Stored job settings PCL traditional drivers 117 unidrivers 212 substitution table for fonts, PS Emulation Driver 146 supplies AutoSend page, HP Embedded Web Server 43 Macintosh status 58 ordering 24 usage AutoSend page 43 viewing status 38 support, product 38 system requirements Macintosh...
... 181 smart duplexing 199 Source is settings, unidrivers 183 unidriver configuration 229 unidriver Form to Tray Assignment 225 troubleshooting firmware upgrades 305 HP driver Diagnostic Printer Check Tool 34 Services tab, unidrivers 222 TrueType font settings PS Emulation Driver 229 Send as Bitmap, PCL...230 Stored job settings PCL traditional drivers 117 unidrivers 212 substitution table for fonts, PS Emulation Driver 146 supplies AutoSend page, HP Embedded Web Server 43 Macintosh status 58 ordering 24 usage AutoSend page 43 viewing status 38 support, product 38 system requirements Macintosh...
HP Color LaserJet 4730mfp - User Guide
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...Online services For 24-hour access to information by using a modem or Internet connection World Wide Web: Updated HP printer software, product and support information, and printer drivers in several languages.) For information over the telephone, call , you quickly identify, diagnose, and resolve computing.... ISPE helps you will be downloaded in several languages can be obtained from http://www.hp.com/support/clj4730mfp. (The site is in English.) Online troubleshooting tools HP Instant Support Professional Edition (ISPE) is waiting to help you. For the telephone number for other ...
...Online services For 24-hour access to information by using a modem or Internet connection World Wide Web: Updated HP printer software, product and support information, and printer drivers in several languages.) For information over the telephone, call , you quickly identify, diagnose, and resolve computing.... ISPE helps you will be downloaded in several languages can be obtained from http://www.hp.com/support/clj4730mfp. (The site is in English.) Online troubleshooting tools HP Instant Support Professional Edition (ISPE) is waiting to help you. For the telephone number for other ...
HP Color LaserJet 4730mfp - User Guide
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...printer driver for printed jobs (Mac 177 To set the stapler at the control panel for all copy jobs 178 To set the stapler at the control panel for a single copy job 178 To configure the MFP to stop or continue when the staple cartridge is empty 178 Troubleshooting...Other links ...194 Using the HP Easy Printer Care Software 196 Supported operating systems 196 To use the HP Easy Printer Care Software 196 HP Easy Printer Care Software sections 196 Using HP Web Jetadmin software ...198 Using the HP Printer Utility for Macintosh 199 Opening the HP Printer Utility 199 Printing a cleaning ...
...printer driver for printed jobs (Mac 177 To set the stapler at the control panel for all copy jobs 178 To set the stapler at the control panel for a single copy job 178 To configure the MFP to stop or continue when the staple cartridge is empty 178 Troubleshooting...Other links ...194 Using the HP Easy Printer Care Software 196 Supported operating systems 196 To use the HP Easy Printer Care Software 196 HP Easy Printer Care Software sections 196 Using HP Web Jetadmin software ...198 Using the HP Printer Utility for Macintosh 199 Opening the HP Printer Utility 199 Printing a cleaning ...
HP Color LaserJet 4730mfp - User Guide
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... the print cartridge life 222 Using the MFP control panel 222 Using the embedded Web server 222 Using HP Easy Printer Care Software 222 Using HP Web Jetadmin 222 Changing print cartridges 223 To replace the print cartridge 223 Replacing supplies ...227 Locating supplies...235 Calibrating the scanner ...237 To print the calibration target 237 12 Solving problems Solving general problems ...240 Troubleshooting checklist 240 Determining MFP problems ...242 Troubleshooting information pages 243 Configuration page ...243 Paper path test page ...243 Registration page ...243 Event log ...244 ...
... the print cartridge life 222 Using the MFP control panel 222 Using the embedded Web server 222 Using HP Easy Printer Care Software 222 Using HP Web Jetadmin 222 Changing print cartridges 223 To replace the print cartridge 223 Replacing supplies ...227 Locating supplies...235 Calibrating the scanner ...237 To print the calibration target 237 12 Solving problems Solving general problems ...240 Troubleshooting checklist 240 Determining MFP problems ...242 Troubleshooting information pages 243 Configuration page ...243 Paper path test page ...243 Registration page ...243 Event log ...244 ...
HP Color LaserJet 4730mfp - User Guide
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... is curled or wrinkled 296 Printer will not duplex or duplexes...HP Jetdirect LEDs ...300 Heartbeat LED ...300 Fax LED ...301 Color printing problems ...302 Printout color error ...302 Incorrect shade ...302 Missing color ...302 Cartridge error ...303 Color... match error ...303 Correcting print quality and copy quality problems 304 Print quality problems associated with media 304 Overhead transparency defects 304 Print quality problems associated with the environment 305 Print quality problems associated with jams 305 Print quality troubleshooting pages 305 Print quality troubleshooting...
... is curled or wrinkled 296 Printer will not duplex or duplexes...HP Jetdirect LEDs ...300 Heartbeat LED ...300 Fax LED ...301 Color printing problems ...302 Printout color error ...302 Incorrect shade ...302 Missing color ...302 Cartridge error ...303 Color... match error ...303 Correcting print quality and copy quality problems 304 Print quality problems associated with media 304 Overhead transparency defects 304 Print quality problems associated with the environment 305 Print quality problems associated with jams 305 Print quality troubleshooting pages 305 Print quality troubleshooting...
HP Color LaserJet 4730mfp - User Guide
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... over the network 315 To verify communication over the network 316 Troubleshooting common Macintosh problems 317 Solving problems with Mac OS v9.x 317 Solving problems with Mac OS X 319 Appendix A Working with memory and print server cards Printer memory and fonts ...324 Installing memory and fonts ...325 To...333 To enable memory for Windows 98 and Me 333 To enable memory for Windows 2000 and XP 334 Installing an HP Jetdirect print server card 335 To install an HP Jetdirect print server card 335 Installing EIO cards ...338 To install EIO cards ...338 Appendix B Supplies and accessories ...
... over the network 315 To verify communication over the network 316 Troubleshooting common Macintosh problems 317 Solving problems with Mac OS v9.x 317 Solving problems with Mac OS X 319 Appendix A Working with memory and print server cards Printer memory and fonts ...324 Installing memory and fonts ...325 To...333 To enable memory for Windows 98 and Me 333 To enable memory for Windows 2000 and XP 334 Installing an HP Jetdirect print server card 335 To install an HP Jetdirect print server card 335 Installing EIO cards ...338 To install EIO cards ...338 Appendix B Supplies and accessories ...
HP Color LaserJet 4730mfp - User Guide
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... to support and order supplies (for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities using HP Easy Printer Care software Languages and fonts ● HP Printer Command Language (PCL) 6 ● HP PCL 5e for compatibility ● Printer Management Language ● PDF ● XHTML ● 80 scalable...
... to support and order supplies (for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities using HP Easy Printer Care software Languages and fonts ● HP Printer Command Language (PCL) 6 ● HP PCL 5e for compatibility ● Printer Management Language ● PDF ● XHTML ● 80 scalable...
HP Color LaserJet 4730mfp - User Guide
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...it is connected to use the HP Easy Printer Care Software. HP Easy Printer Care Software The HP Easy Printer Care Software is a software program that you can use for HP-UX and Solaris networks. Utilities MFP utilities The HP Color LaserJet 4730mfp series MFP is equipped ...printer documentation ● Gaining access to troubleshooting and maintenance tools You can view the HP Easy Printer Care Software when the printer is directly connected to your computer or when it easy to manage and configure multiple printers at once. UNIX The HP Jetdirect Printer Installer for UNIX is a simple printer...
...it is connected to use the HP Easy Printer Care Software. HP Easy Printer Care Software The HP Easy Printer Care Software is a software program that you can use for HP-UX and Solaris networks. Utilities MFP utilities The HP Color LaserJet 4730mfp series MFP is equipped ...printer documentation ● Gaining access to troubleshooting and maintenance tools You can view the HP Easy Printer Care Software when the printer is directly connected to your computer or when it easy to manage and configure multiple printers at once. UNIX The HP Jetdirect Printer Installer for UNIX is a simple printer...
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For each color, demo page, and configuration page. Use this state. Generates a test page that...a specific tray or from the computer. You can help determine which lists the 50 most recent entries in diagnosing printer problems. Allows you to help isolate print quality problems. At the control panel, scroll through the contents of 8...), set menu items, and send jobs from all trays. Diagnostics menu Item PRINT EVENT LOG Options PQ TROUBLESHOOTING SHOW EVENT LOG CALIBRATE SCANNER PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS Values PAPER PATH TEST PRINT...
For each color, demo page, and configuration page. Use this state. Generates a test page that...a specific tray or from the computer. You can help determine which lists the 50 most recent entries in diagnosing printer problems. Allows you to help isolate print quality problems. At the control panel, scroll through the contents of 8...), set menu items, and send jobs from all trays. Diagnostics menu Item PRINT EVENT LOG Options PQ TROUBLESHOOTING SHOW EVENT LOG CALIBRATE SCANNER PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS Values PAPER PATH TEST PRINT...
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...The HP Color LaserJet 4730mfp series is performed using Novell NetWare products with an embedded HP Jetdirect print server. AppleTalk networks Use the HP LaserJet Utility to set up the MFP on UNIX or Linux networks, use your printer installation...printers equipped with remote printer management and troubleshooting through HP Web Jetadmin software. HP Jetdirect print servers The HP Jetdirect print servers facilitate network management by allowing you to connect a printer directly to your network at http://www.hp.com/support/ net_printing. The utility supports printer setup for printer...
...The HP Color LaserJet 4730mfp series is performed using Novell NetWare products with an embedded HP Jetdirect print server. AppleTalk networks Use the HP LaserJet Utility to set up the MFP on UNIX or Linux networks, use your printer installation...printers equipped with remote printer management and troubleshooting through HP Web Jetadmin software. HP Jetdirect print servers The HP Jetdirect print servers facilitate network management by allowing you to connect a printer directly to your network at http://www.hp.com/support/ net_printing. The utility supports printer setup for printer...
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...phone cord into the fax accessory phone jack that is located in the control-panel menus. For complete information about troubleshooting problems with the fax accessory, see theHP LaserJet Analog Fax Accessory 300 User Guide provided with the fax accessory kit. Push the connector until it clicks. Locate ...the other end of the formatter. Push the connector until it clicks. Follow these instructions to connect the fax accessory to the HP Jetdirect port, which is included with the fax accessory. Do not connect the phone line to a phone jack. 1. ENWW Analog faxing 157...
...phone cord into the fax accessory phone jack that is located in the control-panel menus. For complete information about troubleshooting problems with the fax accessory, see theHP LaserJet Analog Fax Accessory 300 User Guide provided with the fax accessory kit. Push the connector until it clicks. Locate ...the other end of the formatter. Push the connector until it clicks. Follow these instructions to connect the fax accessory to the HP Jetdirect port, which is included with the fax accessory. Do not connect the phone line to a phone jack. 1. ENWW Analog faxing 157...
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9 Optional output devices This chapter includes information about using and troubleshooting the following output and input devices: ● Output accessory bridge ● 3-bin mailbox ● Stapler/stacker accessory ● Troubleshooting the output accessories ENWW 171
9 Optional output devices This chapter includes information about using and troubleshooting the following output and input devices: ● Output accessory bridge ● 3-bin mailbox ● Stapler/stacker accessory ● Troubleshooting the output accessories ENWW 171