HP Chromebook 11MK G9 Education Edition Support and Manuals

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Diagnostic Codes - Page 1

... find an image viewer with a menu of the LEDs for the HP Chromebook 11MK G9 Education Edition Here's how to the Welcome page. Interactive LED Diagnostic HP Chromebook 11MK G9 Education Edition Welcome to the interactive LED diagnostic viewer for each LED, hover over the information icon ( i ) above the LED and review the information that view. LED Diagnostic (Click the link to navigate...
Part Locator - Page 1

... views of the replaceable parts for the HP Chromebook 11MK G9 Education Edition Here's how to use it ! Parts List (Click the link to navigate to the parts) On this page, you will find a list of all of this product. On every page there is a link that view. To view a specific view in the list. That's it ... Interactive Part Locator HP Chromebook 11MK G9 Education Edition Welcome to...
User Guide - Page 2

...169; Copyright 2021 HP Development Company, L.P. SD and microSD are trademarks or registered trademarks of the HP End User License...or countries. First Edition: January 2021 Document Part Number: M42847-001 Product notice This guide describes features that ... By installing, copying, downloading, or otherwise using any further information or to most models. Chrome, Chrome OS, Chromebook, Google...
User Guide - Page 13

... 1-8 Service label components Component (1) HP product name (2) Model number (3) Warranty period (4) Product ID (5) Serial number Table 1-9 Service label components Component (1) HP product ...model number. Labels 7 ● Service label-Provides important information to the illustration that most closely matches the service label on your computer. When contacting support, you contact support...
User Guide - Page 19

...2. Follow the on-screen instructions to original factory conditions, and recovering your operating system with your user profile or settings. ● You restarted your... problems with the Chromebook Recovery Utility. For detailed information about the standard procedures of your computer. A recovery reinstalls the operating system, software programs, and original factory settings....
User Guide - Page 22

...the box. Table 6-1 Additional information Resource Contents Setup Instructions ● How to set up the computer ● Help to identify computer components HP website ● Support information To access the latest user guide, go to http://www.hp.com/ ● Ordering parts and finding additional help support, and follow the instructions to find your name, phone number, and postal...
User Guide - Page 27

..., should allow you select the specific assistive technology features and products most appropriate for HP products: Go to http://store.hp.com, select Shop, and then select Monitors or Accessories. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that may provide additional assistance: HP and accessibility 21 Others, while...
Maintenance and Service Guide - Page 2

... are common to find your seller. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to most models. Software terms By installing, copying, downloading, or otherwise using any further information or to be liable for HP products and services are set forth in the United States and other countries, used by...
Maintenance and Service Guide - Page 6

... up ...47 Resetting ...47 Recovering ...48 Installing the Chromebook Recovery Utility 48 Creating recovery media ...48 Recovering the Chrome operating system ...48 Setting up your computer after a reset or recovery ...48 Erase and reformat the recovery media ...48 7 Specifications ...51 Computer specifications ...51 29.5 cm (11.6 in) display specifications ...52 8 Statement of memory volatility...
Maintenance and Service Guide - Page 9

... Product components and their descriptions Category Description Product Name HP Chromebook11MK G9 Education Edition Processors Mediatek Arm Cortex-A MT8183 2.00 GHz (8 ... On-board (nonupgradeable) system memory supporting 8 GB or 4 GB Support for 4266 LPDDR4X 0.6v IC FBGA200 system memory Media card reader microSD™ media reader slot Supports microSD, SDHC™, SDXC™...
Maintenance and Service Guide - Page 17

... determine the spare parts that are on the service tag at the bottom of your country or region, and then follow the on-screen instructions. ENWW Computer major components 9 Computer major components To identify the computer major components, use this table to http://partsurfer.hp.com, select your computer. NOTE: Details about supported parts for the...
Maintenance and Service Guide - Page 33

... button light turns white to open. 2. Type Event Viewer, and then press enter. 4. Chrome: 1. Place the cursor over Problem solving to view technical bulletins. Click the search icon in the right panel. Select Support & Troubleshooting. 4. To view the BIOS Event Log: 1. or - (On consumer products) Under the Main tab, select System Log. Technical...
Maintenance and Service Guide - Page 46

...until it on page 28). 2. Prepare the computer for disassembly (Preparation for authorized service provider parts ENWW Disconnect the speaker cable (2) from the WLAN module. NOTE: The #1 white... (7) from the defective system board and install it rests at an angle. 38 Chapter 5 Removal and replacement procedures for disassembly on the replacement system board. Remove the four Phillips M2...
Maintenance and Service Guide - Page 64

... when the (SPD) configuration module, 128 information. How is installed in a data bytes computer. module is this memory? A utility must be used for manuals and specific product information, and then follow the on-screen instructions. Select Find your product for updating the firmware. Management Engine Code is A utility must be used for (select products Bluetooth...
Maintenance and Service Guide - Page 66

... more detailed system information) and advanced firmware management and recovery software. These steps do exist that contains computer configuration data. 6. It replaces the older BIOS architecture but supports much of information. What is a UEFI BIOS, and how is meant by the module manufacturer and stored on -screen instructions. 2. the runtime environment allows the loading...

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We have the following 4 documents available for the HP Chromebook 11MK G9 Education Edition:
  • Maintenance and Service Guide
  • User Guide
  • Part Locator
  • Diagnostic Codes

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