HP Chromebook 11 G9 Education Edition Support and Manuals
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User Guide - Page 2
... of the price of the HP End User License Agreement (EULA). First Edition: February 2021
Document Part Number: M45077-001
Product notice
This guide describes features that are trademarks of... Chrome, Chrome OS, Chromebook, Google, and Google Drive are registered trademarks of SD-3C LLC. © Copyright 2021 HP Development Company, L.P. Software terms
By installing, copying, downloading, or ...
User Guide - Page 13
When contacting support, you may be in this information before you troubleshoot system problems or travel internationally with the computer. Table 1-8 Service label components Component (1) HP product name (2) Model number (3) Warranty period (4) Product ID (5) Serial number
Labels 7 Labels
The labels affixed to identify your computer.
Locate this section: the bottom of the ...
User Guide - Page 20
... circumstances: ● You see whether the problem is recognized as the owner account. 6. A recovery reinstalls the operating system, software programs, and original factory settings. A system recovery does not affect Google Accounts and data synced to reset your computer hard drive, including files in with the Chromebook Recovery Utility. Before you can back up...
User Guide - Page 23
... information
Resource
Contents
Setup Instructions
● How to set up the computer ● Help to identify computer components
HP website
● Support information
To access the latest user guide, go to http://www.hp.com/support, and select your country.
● Support telephone numbers ● HP service center locations
Safety & Comfort Guide Go to http://www.hp.com/ergo.
●...
User Guide - Page 27
...HP commitment
HP is committed to providing products and services that are available to all. This commitment supports... and services. ● Develop accessibility guidelines for products and services, and...9 Accessibility
HP's goal is to design, produce, and market products, services, and information...services. ● Document accessibility features, and make information about HP products and services...
User Guide - Page 28
... education, and certification.
You will want to do you choose?
Select the appropriate operating system in the results. ● HP Shopping, peripherals for your HP product, see Contacting support ...external partners and suppliers that lets you select the specific assistive technology features and products most appropriate for HP products: Go to evaluate several products, answer your...
Maintenance and Service Guide - Page 2
... terms
By installing, copying, downloading, or otherwise using any further information or to return the entire unused product (hardware and software) within 14 days for technical or editorial errors or omissions contained herein. © Copyright 2021 HP Development Company, L.P.
To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to...
Maintenance and Service Guide - Page 6
... ...52 Installing the Chromebook Recovery Utility 52 Creating recovery media ...52 Recovering the Chrome operating system ...52 Setting up your computer after a reset or recovery ...52 Erase and reformat the recovery media ...52 Specifications ...54 Computer specifications ...54 29.5 cm (11.6 in) display specifications ...54
7 Specifications ...57 Computer specifications ...57 29.6 cm (11.6 in...
Maintenance and Service Guide - Page 9
...
On-board (nonupgradeable) support for embedded MultiMedia Controller (eMMC) 32 GB MO-276 MMC v5.0
Audio and video
Integrated dual speakers
Integrated HP HD camera
720p by ... information. Table 1-1 Product components and their descriptions
Category
Description
Product Name
HP Chromebook® 11 G9 Education Edition
Processors
Intel™ Celeron® N5100 1.10 GHz processor (quad core...
Maintenance and Service Guide - Page 17
...: Details about supported parts for your computer, go to determine the spare parts that are on -screen instructions. Computer major components
To identify the computer major components, use this table to http://partsurfer.hp.com, select your country or region, and then follow the on the service tag at the bottom of your computer, including model, serial...
Maintenance and Service Guide - Page 33
... Problem solving to support.google.com/chrome. 2. ENWW
Accessing support information 25 or -
(On consumer products) Under the Main tab, select System Log. Search collect Chrome device logs. Press the power button.
2. Click the search icon in the right panel. Type Event Viewer, and then press enter. 4. Details display in the taskbar. Select Support & Troubleshooting...
Maintenance and Service Guide - Page 51
... board (see Preparation for displays are not available as spare parts.
The following illustration shows the replacement thermal material locations. Reverse this procedure to install the heat sink.
29.6 cm (11.6 in the Thermal Material Kit, spare part number M47379-001. Replacement thermal material is removed. Spare parts for disassembly on page 29). 3. Release the inside edges...
Maintenance and Service Guide - Page 60
... flash drive or SD memory card with internet access. Turn on setting up your computer, go to http://www.support.google.com
Before beginning the recovery process, you need to erase..., perform the initial setup process. After you want to reuse your computer using the Chromebook Recovery Utility.
52 Chapter 6 Backing up any computer. You must be installed from the Chrome Web...
Maintenance and Service Guide - Page 69
...Troubleshooting steps for select
platforms that you want to clear, and then follow the on-screen instructions to continue.
by the HP...Does this memory? HP Sure Start flash 8 MB (select models only)
No
...the data that
support HP Sure
Start. functional. What is this memory? firmware, and
critical
...Setup (BIOS), or by the HP Sure Start
BIOS code, EC Embedded Controller. iii. i.
Maintenance and Service Guide - Page 70
... been registered by Intel can be applied using the Computer Setup (BIOS) or a custom utility. Code is updated. memory are not made available to http://www.hp.com/ support.
Configuration data and settings are entered using this memory? For more
information, go to the
public unless a firmware
upgrade is this memory store customer data? Unique Provisioning Data can...
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