HP Chromebook 11A G8 Education Edition Support and Manuals
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HP Chromebook 11A G8 Education Edition Videos
Unboxing a HP Chromebook 11A G8 Education Edition Model 16W64UT#ABA
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Popular HP Chromebook 11A G8 Education Edition Manual Pages
Maintenance and Service Guide - Page 1
Maintenance and Service Guide
HP Chromebook 11A G8 Education Edition IMPORTANT! This document is intended for HP authorized service providers only.
Maintenance and Service Guide - Page 2
... ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to change without notice. Then select User Guides. Google, Chrome, and Chromebook are available in the express warranty statements accompanying such products and services. Not all editions or versions of Windows functionality. Windows 10 is automatically...
Maintenance and Service Guide - Page 7
... Installing the Chromebook Recovery Utility 64 Creating recovery media ...64 Recovering the Chrome operating system ...64
Setting up your computer after a reset or recovery ...65 Erase and reformat the recovery media ...65 10 Statement of memory volatility ...66 Nonvolatile memory usage ...68 Questions and answers ...69 Using HP Sure Start (select models only) ...71 11 Power...
Maintenance and Service Guide - Page 9
...11.6 inch, nontouchscreen, HD (1366×768), antiglare, WLED, UWVA, LCD, 50% CG, display panel; 1 Product description
Table 1-1 Product description
Category
Description
Product Name
HP Chromebook™ 11A G8 Education Edition... subsystem on computer models equipped with an AMD A4-9120C processor
Graphics
AMD integrated with two built-in antennas
Support for the Qualcomm QCA6174A...
Maintenance and Service Guide - Page 17
..., or on the product. Table 2-6 Service label components Component (1) HP product name (2) Model number (3) Product ID (4) Serial number (5) Warranty period
Table 2-7 Service label components Component (1) HP product name (2) Product ID
Labels 9
When contacting support, you may be in this information before you troubleshoot system problems or travel internationally with the computer...
Maintenance and Service Guide - Page 63
...)
Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. Using HP Sure Recover, an administrator or user can fully restore the HP OS image without installed recovery software. HP Sure Recover can restore the system and install: ● Latest version of the operating system ● Platform-specific device drivers ●...
Maintenance and Service Guide - Page 65
... Hardware Diagnostics UEFI to scan the QR code that is generated. Service Center page displays, with your computer or a USB flash
drive. Follow the on -screen instructions to select the
specific Windows diagnostics version to be necessary to download the software to download and create the HP UEFI support environment because only .exe files are caused...
Maintenance and Service Guide - Page 67
... number, follow these steps: 1.
It can perform the following customizations: ● Set a schedule for downloading the diagnostic tools.
Go to http://www.hp.com/support. 2. You can also start diagnostics immediately in Computer Setup (BIOS), you can then execute the diagnostics on -screen instructions to a server. Your computer does not require the traditional local storage...
Maintenance and Service Guide - Page 71
... see the message "Reset this Chrome device." ● You are having problems with your user profile or settings. ● You restarted your computer, and it still doesn't work properly...You can back up your data to http://www.support.google.com. For detailed information about performing a system recovery on -screen instructions to http://www.support.google.com. Follow the on your computer. ...
Maintenance and Service Guide - Page 76
... data.
Nonvolatile memory usage
Table 10-1 Troubleshooting steps for select
platforms that can render the computer nonfunctional.
Writing data to
Presence Detect memory
module
the memory vendor.
Code is updated when the system BIOS is protected
protected
device via the host processor.
HP Sure Start flash 8 MB (select models only)
No
Yes
Provides
Data cannot...
Maintenance and Service Guide - Page 77
Select
Find your product,
and then follow the on -screen
instructions.)
Stores Management Engine Code, Settings, Provisioning Data and iAMT third-party data store. Only firmware updates digitally signed by Intel can be used for updating the firmware. whenever the flash
requires an upgrade.
802.11 WLAN
4 Kb to this utility. not made public.
Only a digitally signed ...
Maintenance and Service Guide - Page 85
...10 wireless certification labels 10 Remote HP PC Hardware Diagnostics UEFI settings customizing 59 using 59 removal/replacement procedures 24 removing personal data from volatile system memory 66 resetting 63 restoring 53 Rubber Kit, spare part number 18
S Screw Kit, spare part number 18 serial number, computer 9 service labels, locating 9 serviceability, product description 2 slots
microSD memory...
User Guide - Page 2
... such products and services.
DisplayPort™ and the DisplayPort™ logo are set forth in the ...errors or omissions contained herein. First Edition: January 2020
Document Part Number: L99578-001
Product notice
This guide describes features that are trademarks of the computer, please contact your seller. © Copyright 2020 HP Development Company, L.P.
Software terms
By installing...
User Guide - Page 16
... bay, under the service door, on the back of the display, or on the bottom of the following locations for the serial number, the product number, or the model number. Labels
The labels affixed to the computer provide information you may be in this information before you troubleshoot system problems or travel internationally with...
User Guide - Page 26
...; Ordering parts and finding additional help
support, and follow the instructions to find your HP Limited Warranty located with an HP technician
To get support in your language, go to http://www.hp.com/support, and select your country.
● Support telephone numbers ● HP service center locations
Safety & Comfort Guide Go to http://www.hp.com/ergo.
● Proper workstation setup...
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