Basics Guide
Page 18
...; HP Warranty • Printer specifications Printing and hardware issues • The printout did not appear • Printing is very slow • The printer is plugged in length. English 4 Troubleshooting and support Before contacting HP support, read this section for the HP Photosmart A620 series printer. • Printing and hardware issues • Insert or replace the print cartridge •...
...; HP Warranty • Printer specifications Printing and hardware issues • The printout did not appear • Printing is very slow • The printer is plugged in length. English 4 Troubleshooting and support Before contacting HP support, read this section for the HP Photosmart A620 series printer. • Printing and hardware issues • Insert or replace the print cartridge •...
Basics Guide
Page 19
...slow Cause: • You may have chat, music download, or virus software running in the print cartridge. You may have chosen Maximum dpi. • The system resources may be using outdated printer software. If a second message appears, click End Task again. 4. Hold Ctrl or Shift to continue...: • In the Features tab of the Printer Properties dialog box, set the Print Quality to Best or Normal instead of the software, select About from the HP Digital Imaging Monitor icon in the paper path and will automatically eject the jammed paper. • Press OK to select multiple ...
...slow Cause: • You may have chat, music download, or virus software running in the print cartridge. You may have chosen Maximum dpi. • The system resources may be using outdated printer software. If a second message appears, click End Task again. 4. Hold Ctrl or Shift to continue...: • In the Features tab of the Printer Properties dialog box, set the Print Quality to Best or Normal instead of the software, select About from the HP Digital Imaging Monitor icon in the paper path and will automatically eject the jammed paper. • Press OK to select multiple ...
User Guide
Page 72
... see "Insert or replace the print cartridge" on page 55. If this does not work, replace the cartridge. Make sure the cartridge is not supported by your printer's country/region settings. Replace remanufactured or refilled cartridges, if installed, with genuine HP products. 2. For more information, see... will be inaccurate or unavailable. Replace remanufactured or refilled cartridges, if installed, with genuine HP products. 2. • The print carriage has stalled • The printer is out of paper • There is a paper jam • The paper loaded does not match the paper...
... see "Insert or replace the print cartridge" on page 55. If this does not work, replace the cartridge. Make sure the cartridge is not supported by your printer's country/region settings. Replace remanufactured or refilled cartridges, if installed, with genuine HP products. 2. For more information, see... will be inaccurate or unavailable. Replace remanufactured or refilled cartridges, if installed, with genuine HP products. 2. • The print carriage has stalled • The printer is out of paper • There is a paper jam • The paper loaded does not match the paper...
User Guide
Page 73
... the print job. 2. Make sure the cartridge is a paper jam Solution: Try the following steps to clear the paper jam: • If the paper came with the printer. 4. If this does not work, replace the cartridge. Doing so could damage the printer. • Gently pull the jammed paper to remove it, try removing it ... did not come part way through the front of the printer, gently pull the paper towards you cannot grasp the edge of the printer: • Remove the paper from the input tray, then gently pull down on loading paper. Contact HP support for the print job. 3. Make sure the correct...
... the print job. 2. Make sure the cartridge is a paper jam Solution: Try the following steps to clear the paper jam: • If the paper came with the printer. 4. If this does not work, replace the cartridge. Doing so could damage the printer. • Gently pull the jammed paper to remove it, try removing it ... did not come part way through the front of the printer, gently pull the paper towards you cannot grasp the edge of the printer: • Remove the paper from the input tray, then gently pull down on loading paper. Contact HP support for the print job. 3. Make sure the correct...