HP Deskjet 9xx series - (English) Quick Help
Page 2
... cartridges 62 print cartridge part numbers 63 using the hp deskjet utility 64 solve a problem 65 printer lights are flashing 66 printer is not printing 68 printer is too slow 71 problems with printouts 73 problems with the infrared printing feature 78 problems with the automatic two-sided printing module 80 problems with the automatic paper-type sensor 85 product...
... cartridges 62 print cartridge part numbers 63 using the hp deskjet utility 64 solve a problem 65 printer lights are flashing 66 printer is not printing 68 printer is too slow 71 problems with printouts 73 problems with the infrared printing feature 78 problems with the automatic two-sided printing module 80 problems with the automatic paper-type sensor 85 product...
HP Deskjet 9xx series - (English) Quick Help
Page 8
...Out tray. Always use the Power button on the front of the printer to turn on and off may cause premature printer failure. Printed pages are deposited in the In tray for the printer to turn the printer on and off . When the problem is in progress. resume button and light The light above the... Power button flashes when printing is fixed, press the Resume button to turn the printer on and off. power button and light The...
...Out tray. Always use the Power button on the front of the printer to turn on and off may cause premature printer failure. Printed pages are deposited in the In tray for the printer to turn the printer on and off . When the problem is in progress. resume button and light The light above the... Power button flashes when printing is fixed, press the Resume button to turn the printer on and off. power button and light The...
HP Deskjet 9xx series - (English) Quick Help
Page 52
This light also flashes if the wrong print cartridge type is opened . 50 print cartridge status light understanding the print cartridge status light The Print Cartridge Status light flashes when one or both of the print cartridges are low on ink, improperly installed, or malfunctioning. If the problem is not related to low ink, the light continues to flash after the cover is opened . print cartridge status light If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing when the printer's top cover is used. 1.
This light also flashes if the wrong print cartridge type is opened . 50 print cartridge status light understanding the print cartridge status light The Print Cartridge Status light flashes when one or both of the print cartridges are low on ink, improperly installed, or malfunctioning. If the problem is not related to low ink, the light continues to flash after the cover is opened . print cartridge status light If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing when the printer's top cover is used. 1.
HP Deskjet 9xx series - (English) Quick Help
Page 53
... the print cartridge if both a black print cartridge and a color print cartridge. 2. tri-color print cartridge problem icon 2. black cartridge problem icon 3. checking the print cartridge status Open the printer's top cover when the Print Cartridge Status light flashes. yellow indicator arrow troubleshooting problems with the tri-color or black print cartridge If the yellow arrow points...
... the print cartridge if both a black print cartridge and a color print cartridge. 2. tri-color print cartridge problem icon 2. black cartridge problem icon 3. checking the print cartridge status Open the printer's top cover when the Print Cartridge Status light flashes. yellow indicator arrow troubleshooting problems with the tri-color or black print cartridge If the yellow arrow points...
HP Deskjet 9xx series - (English) Quick Help
Page 63
... cartridge to exceed their normal life cycle. To get the best performance from HP printer's warranty coverage. It also creates many potential problems, such as: • Poor print quality. Non-HP inks can also contain elements that clog the cartridge nozzles and cause inconsistent print... components in downtime and repair costs. Damage that results from modifying or refilling HP print cartridges is specifically excluded from your printer, Hewlett-Packard recommends using only genuine factory-filled HP print cartridges. See also: print cartridge part numbers 61 Ink from a refilled...
... cartridge to exceed their normal life cycle. To get the best performance from HP printer's warranty coverage. It also creates many potential problems, such as: • Poor print quality. Non-HP inks can also contain elements that clog the cartridge nozzles and cause inconsistent print... components in downtime and repair costs. Damage that results from modifying or refilling HP print cartridges is specifically excluded from your printer, Hewlett-Packard recommends using only genuine factory-filled HP print cartridges. See also: print cartridge part numbers 61 Ink from a refilled...
HP Deskjet 9xx series - (English) Quick Help
Page 67
solve a problem • printer lights are flashing • printer is not printing • printer is too slow • problems with printouts • problems with the infrared printing feature • problems with the automatic two-sided printing module • problems with the automatic paper-type sensor 65
solve a problem • printer lights are flashing • printer is not printing • printer is too slow • problems with printouts • problems with the infrared printing feature • problems with the automatic two-sided printing module • problems with the automatic paper-type sensor 65
HP Deskjet 9xx series - (English) Quick Help
Page 69
... power source. 6. Close the top cover. • There may need to turn off the printer. 2. all lights are flashing The printer may be restarted. 1. Reconnect the printer to have problems, contact HP Customer Care. 67 Press the Power button to be a problem with one of the print cartridges. Press the Power button to flash. 3. Disconnect the...
... power source. 6. Close the top cover. • There may need to turn off the printer. 2. all lights are flashing The printer may be restarted. 1. Reconnect the printer to have problems, contact HP Customer Care. 67 Press the Power button to be a problem with one of the print cartridges. Press the Power button to flash. 3. Disconnect the...
HP Deskjet 9xx series - (English) Quick Help
Page 70
...the process of the printer Follow these instructions to correct the problem. reinstall the printer software See the Quick Start setup poster for more information. 68 The media is in the In tray. 5. check the printer lights 1. printer is turned on. 4. check the printer Verify the following: 1. The printer is not printing ...If the Resume light is attached. The cable connections are properly installed if the Print Cartridge Status light is blinking. 2. The printer is closed. 6. The printer's top cover is connected to verify that the print cartridges are secure. 3. Lift the...
...the process of the printer Follow these instructions to correct the problem. reinstall the printer software See the Quick Start setup poster for more information. 68 The media is in the In tray. 5. check the printer lights 1. printer is turned on. 4. check the printer Verify the following: 1. The printer is not printing ...If the Resume light is attached. The cable connections are properly installed if the Print Cartridge Status light is blinking. 2. The printer is closed. 6. The printer's top cover is connected to verify that the print cartridges are secure. 3. Lift the...
HP Deskjet 9xx series - (English) Quick Help
Page 72
Press the Power button to have drawn too much power. 1. If you continue to turn on the printer. Reconnect the power cord to the printer. 4. Wait approximately 10 seconds. 3. Disconnect the power cord from the printer. 2. printer does not turn on The printer may have problems, contact HP Customer Care. 70
Press the Power button to have drawn too much power. 1. If you continue to turn on the printer. Reconnect the power cord to the printer. 4. Wait approximately 10 seconds. 3. Disconnect the power cord from the printer. 2. printer does not turn on The printer may have problems, contact HP Customer Care. 70
HP Deskjet 9xx series - (English) Quick Help
Page 74
... to determine the appropriate paper type. There are attached to a hub. This is enabled, the printer takes a few seconds to scan the first page of a hub, or • When the printer is attached to a hub, do not use other USB devices also attached to the hub while printing...off the Automatic Paper-Type Sensor. conflicting USB cable connections A printing conflict may arise when the printer and several USB devices are two methods for solving the conflict: • Attach the printer's USB cable directly to the computer instead of the print job. automatic paper type option is enabled...
... to determine the appropriate paper type. There are attached to a hub. This is enabled, the printer takes a few seconds to scan the first page of a hub, or • When the printer is attached to a hub, do not use other USB devices also attached to the hub while printing...off the Automatic Paper-Type Sensor. conflicting USB cable connections A printing conflict may arise when the printer and several USB devices are two methods for solving the conflict: • Attach the printer's USB cable directly to the computer instead of the print job. automatic paper type option is enabled...
HP Deskjet 9xx series - (English) Quick Help
Page 75
... 1. See also: replacing print cartridges If you continue to view the Print Cartridge Status icons. 2. Reprint the document. 73 problems with a .tiff file name extension. 2. Raise the printer's top cover to have problems, contact HP Customer Care. Print the document in graphic format 1. Verify that the paper is correctly placed in the In tray...
... 1. See also: replacing print cartridges If you continue to view the Print Cartridge Status icons. 2. Reprint the document. 73 problems with a .tiff file name extension. 2. Raise the printer's top cover to have problems, contact HP Customer Care. Print the document in graphic format 1. Verify that the paper is correctly placed in the In tray...
HP Deskjet 9xx series - (English) Quick Help
Page 79
Verify that the correct paper for banner printing is used. Verify the paper position and type: • Unfold and refold the paper when several sheets feed into the printer at once. • Confirm that the unattached edge of the banner paper stack is facing the printer. • Verify that the Out tray is selected on the hp deskjet 9xx Page Setup screen. 3. Verify that either A4 Letter Banner or US Letter is raised. 2. If you continue to have problems, contact HP Customer Care. 77 banners are not printing correctly 1.
Verify that the correct paper for banner printing is used. Verify the paper position and type: • Unfold and refold the paper when several sheets feed into the printer at once. • Confirm that the unattached edge of the banner paper stack is facing the printer. • Verify that the Out tray is selected on the hp deskjet 9xx Page Setup screen. 3. Verify that either A4 Letter Banner or US Letter is raised. 2. If you continue to have problems, contact HP Customer Care. 77 banners are not printing correctly 1.
HP Deskjet 9xx series - (English) Quick Help
Page 80
... than one or more of these options: • Follow the instructions that came with the PowerBook to print Correct the problem by performing one meter (three feet) from the printer's infrared lens, then verify the following: - Realign both devices within a 30--degree total angle from the...grease. The devices' infrared lenses are correctly aligned. - It confirms that the device is IrDA compliant. problems with the infrared printing feature connection cannot be established or printer is taking too long to set it within 30 seconds and the print job will resume. 78 The path...
... than one or more of these options: • Follow the instructions that came with the PowerBook to print Correct the problem by performing one meter (three feet) from the printer's infrared lens, then verify the following: - Realign both devices within a 30--degree total angle from the...grease. The devices' infrared lenses are correctly aligned. - It confirms that the device is IrDA compliant. problems with the infrared printing feature connection cannot be established or printer is taking too long to set it within 30 seconds and the print job will resume. 78 The path...
HP Deskjet 9xx series - (English) Quick Help
Page 81
printer prints only a single calendar appointment The Palm Pilot may not be available in your region. You must install an enhanced printing application to have an enhanced printing application installed. An enhanced printing application may not have problems, contact HP Customer Care. 79 See also: infrared printing feature If you continue to print more than one calendar appointment at a time.
printer prints only a single calendar appointment The Palm Pilot may not be available in your region. You must install an enhanced printing application to have an enhanced printing application installed. An enhanced printing application may not have problems, contact HP Customer Care. 79 See also: infrared printing feature If you continue to print more than one calendar appointment at a time.
HP Deskjet 9xx series - (English) Quick Help
Page 82
Click OK to the back of the printer. 2. Attach either the Rear Access Door or the Automatic Two-Sided Printing Module to print. problems with the automatic two-sided printing module binding margin is in the General field to select the following options: • Orientation: ...page prints The Rear Access Door or the Automatic Two-Sided Printing Module may have chosen an incorrect paper orientation or binding margin. 1. The hp deskjet 9xx series screen appears displaying the General option screen. Click the arrows in the wrong place You may not be attached. 1. Select the ...
Click OK to the back of the printer. 2. Attach either the Rear Access Door or the Automatic Two-Sided Printing Module to print. problems with the automatic two-sided printing module binding margin is in the General field to select the following options: • Orientation: ...page prints The Rear Access Door or the Automatic Two-Sided Printing Module may have chosen an incorrect paper orientation or binding margin. 1. The hp deskjet 9xx series screen appears displaying the General option screen. Click the arrows in the wrong place You may not be attached. 1. Select the ...
HP Deskjet 9xx series - (English) Quick Help
Page 86
See also: automatic two-sided printing module manual two-sided printing printing with the hp deskjet printer If you have problems, contact HP Customer Care. 84 only one side of the page prints when the automatic two-sided printing option is selected Use the following solutions: • Verify ...
See also: automatic two-sided printing module manual two-sided printing printing with the hp deskjet printer If you have problems, contact HP Customer Care. 84 only one side of the page prints when the automatic two-sided printing option is selected Use the following solutions: • Verify ...
HP Deskjet 9xx series - (English) Quick Help
Page 88
... these media types: • Letterhead paper • Stationary that the paper is free of the paper • Dark colored paper • Paper containing metallic fibers printer ejects the paper The printer may have problems, contact HP Customer Care. 86 Verify that has a printed pattern on the top edge of scratches or wrinkles. Manually select the...
... these media types: • Letterhead paper • Stationary that the paper is free of the paper • Dark colored paper • Paper containing metallic fibers printer ejects the paper The printer may have problems, contact HP Customer Care. 86 Verify that has a printed pattern on the top edge of scratches or wrinkles. Manually select the...
HP Deskjet 9xx series - (English) Quick Help
Page 114
... printing30 greeting cards printing guidelines31 H hold a print request14 HP Deskjet printer features2 HP Deskjet utility64 HP photo paper29 HP products and supplies information64 I In tray69 index card printing26 infrared lens742 infrared printing242 IrLPT103 OBEX103 problems78 specifications103 supported devices103 supported operating systems103 supported protocols...
... printing30 greeting cards printing guidelines31 H hold a print request14 HP Deskjet printer features2 HP Deskjet utility64 HP photo paper29 HP products and supplies information64 I In tray69 index card printing26 infrared lens742 infrared printing242 IrLPT103 OBEX103 problems78 specifications103 supported devices103 supported operating systems103 supported protocols...
HP Deskjet 9xx series - (English) Quick Help
Page 115
... Out tray extension10 P page layout controlling13 paper size13 rotate 180 degrees13 panels hp deskjet utility64 paper alignment9095100 paper capacity9195100 paper does not come out of printer68 paper jams6669 clearing66 in Rear Access Door69 paper orientation13 paper...62 missing51 part numbers63 refilling61 warranty exclusion61 removing debris58 replacing5373 status51 status icons51 storing62 troubleshooting problems with51 when to clean56 print cartridge cradle53 cleaning59 Print Cartridge Status icons51 Print Cartridge Status light505155 print...
... Out tray extension10 P page layout controlling13 paper size13 rotate 180 degrees13 panels hp deskjet utility64 paper alignment9095100 paper capacity9195100 paper does not come out of printer68 paper jams6669 clearing66 in Rear Access Door69 paper orientation13 paper...62 missing51 part numbers63 refilling61 warranty exclusion61 removing debris58 replacing5373 status51 status icons51 storing62 troubleshooting problems with51 when to clean56 print cartridge cradle53 cleaning59 Print Cartridge Status icons51 Print Cartridge Status light505155 print...
HP Deskjet 9xx series - (English) Quick Help
Page 116
print settings default816 selecting13 print speed271889398 black text889398 mixed text with color graphics8893 98 print technology889398 printable area107 printer changing15 cleaning cartridges57 cleaning case60 damage to61 dimensions899499 I/O interface899499... restarting15 small media26 guidelines27 stopping15 transparencies22 guidelines23 printing margins107 minimum107 setting107 printing test page59 printout problems73 114
print settings default816 selecting13 print speed271889398 black text889398 mixed text with color graphics8893 98 print technology889398 printable area107 printer changing15 cleaning cartridges57 cleaning case60 damage to61 dimensions899499 I/O interface899499... restarting15 small media26 guidelines27 stopping15 transparencies22 guidelines23 printing margins107 minimum107 setting107 printing test page59 printout problems73 114