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Table of Contents Chapter 5 Chapter 6 Appendix A Appendix B Index Getting Help When Things Go Wrong Basic Troubleshooting 61 Clearing a Paper Jam 67 HP Customer Care 68 Extended Warranty Options 70 More About Your Printer and Supplies Maintaining Your Printer 72 Increasing Printer Performance 72 Minimum Printing Margins 73 Ordering Supplies and Accessories 74 Printer User's Guides for Macintosh 75 Paper 75 Ordering Information 76 Specifications Legal Information Regulatory Notices 82 Limited Warranty Statement 83 HP Year 2000 Warranty 83 85 iv
Table of Contents Chapter 5 Chapter 6 Appendix A Appendix B Index Getting Help When Things Go Wrong Basic Troubleshooting 61 Clearing a Paper Jam 67 HP Customer Care 68 Extended Warranty Options 70 More About Your Printer and Supplies Maintaining Your Printer 72 Increasing Printer Performance 72 Minimum Printing Margins 73 Ordering Supplies and Accessories 74 Printer User's Guides for Macintosh 75 Paper 75 Ordering Information 76 Specifications Legal Information Regulatory Notices 82 Limited Warranty Statement 83 HP Year 2000 Warranty 83 85 iv
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... virus-detection software as described in the section "Install Printer Software" on page 2. 3 Installation Troubleshooting If the Installer can't complete the installation, it displays a warning message. If so, the Installer will tell you what you click Decline, the Install program exits. 6 In the HP DeskJet Mac Installer dialog box, click Install. If you 're...
... virus-detection software as described in the section "Install Printer Software" on page 2. 3 Installation Troubleshooting If the Installer can't complete the installation, it displays a warning message. If so, the Installer will tell you what you click Decline, the Install program exits. 6 In the HP DeskJet Mac Installer dialog box, click Install. If you 're...
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... reset. EtherTalk Network connection A cable connection may be using your HP Deskjet printer icon in the Chooser, go to "Install Printer Software" on . 5 Getting Help When Things Go Wrong Basic Troubleshooting This chapter provides solutions to some problems that you may encounter while using the wrong printer software. Installation is turned off . Also, make sure the...
... reset. EtherTalk Network connection A cable connection may be using your HP Deskjet printer icon in the Chooser, go to "Install Printer Software" on . 5 Getting Help When Things Go Wrong Basic Troubleshooting This chapter provides solutions to some problems that you may encounter while using the wrong printer software. Installation is turned off . Also, make sure the...
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... If you need help from the time of your computer and printer, rather than writing a letter to you with someone for installation troubleshooting tips. • You are calling long distance, the long-distance charges apply. Calling HP Customer Care To speak with your printer. However, long-distance charges will be applied. 5 Getting Help When...
... If you need help from the time of your computer and printer, rather than writing a letter to you with someone for installation troubleshooting tips. • You are calling long distance, the long-distance charges apply. Calling HP Customer Care To speak with your printer. However, long-distance charges will be applied. 5 Getting Help When...
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...of paper 30 software installing 2-3 software compatibility 80 software upgrades 68 special papers 75 specifications 79, 80 speed, printing 45, 79, ??-80 storing inkjet cartridges 54 stuck paper, See paper jams supplies, phone numbers for ordering 76 support, maintenance Web site 59 switch, banner 48 system requirements EtherTalk...46 printing 45-46 problems 46 writing on 45, 51 trays adjusters 8, 9, 42, 44 IN 81 OUT 81 troubleshooting 61-69 t-shirts, iron-on transfers 51 turning the printer on and off 4 two-sided printing 34 Book option 35 paper for 30 problems 36 selecting paper 30 smeared ink...
...of paper 30 software installing 2-3 software compatibility 80 software upgrades 68 special papers 75 specifications 79, 80 speed, printing 45, 79, ??-80 storing inkjet cartridges 54 stuck paper, See paper jams supplies, phone numbers for ordering 76 support, maintenance Web site 59 switch, banner 48 system requirements EtherTalk...46 printing 45-46 problems 46 writing on 45, 51 trays adjusters 8, 9, 42, 44 IN 81 OUT 81 troubleshooting 61-69 t-shirts, iron-on transfers 51 turning the printer on and off 4 two-sided printing 34 Book option 35 paper for 30 problems 36 selecting paper 30 smeared ink...
(English) Windows Connect * User's Guide - C6413-90009
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... 58 Damage Resulting from Refilling the Inkjet Print Cartridges 62 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox 63 About the HP DeskJet Toolbox 64 Basic Troubleshooting 65 Clearing a Paper Jam 69 HP Customer Care 70 Extended Warranty Options 72 More About Your Printer and Supplies Maintaining Your Printer 73 Increasing Printer Performance 73 Minimum Printing Margins...
... 58 Damage Resulting from Refilling the Inkjet Print Cartridges 62 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox 63 About the HP DeskJet Toolbox 64 Basic Troubleshooting 65 Clearing a Paper Jam 69 HP Customer Care 70 Extended Warranty Options 72 More About Your Printer and Supplies Maintaining Your Printer 73 Increasing Printer Performance 73 Minimum Printing Margins...
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... Internet at http://www.hp.com/support/home_products or http://www.hp.com • The printer software includes an online troubleshooting system, called the HP DeskJet Toolbox. vi In addition, the HP DeskJet 895C Series printer is a Release Notes...printer, look in the HP DeskJet 8xxC Series utilities group when you install the printer software. Introduction Special Features of Your HP Inkjet Printer Your new HP DeskJet printer is equipped with special features that improve print quality, giving you a competitive edge: • Discover laser-like quality text and brilliant photo-quality color...
... Internet at http://www.hp.com/support/home_products or http://www.hp.com • The printer software includes an online troubleshooting system, called the HP DeskJet Toolbox. vi In addition, the HP DeskJet 895C Series printer is a Release Notes...printer, look in the HP DeskJet 8xxC Series utilities group when you install the printer software. Introduction Special Features of Your HP Inkjet Printer Your new HP DeskJet printer is equipped with special features that improve print quality, giving you a competitive edge: • Discover laser-like quality text and brilliant photo-quality color...
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... Two-way Communications (Parallel Cable)" on page 22. 11 Note: The HP DeskJet 8xxC Series printer is not the default Windows printer, go to "Align the Inkjet Print Cartridges" on page 24. For more information about printer communications, go directly to step 9. • If the test is successful.... Then do one of the following: • If the print test is unsuccessful, click Troubleshoot and try to correct this problem, click OK. 1 Setting Up Your Printer with a Parallel Printer Cable 5 Follow the instructions on the screen. 8 When the Communication Test box appears, click...
... Two-way Communications (Parallel Cable)" on page 22. 11 Note: The HP DeskJet 8xxC Series printer is not the default Windows printer, go to "Align the Inkjet Print Cartridges" on page 24. For more information about printer communications, go directly to step 9. • If the test is successful.... Then do one of the following: • If the print test is unsuccessful, click Troubleshoot and try to correct this problem, click OK. 1 Setting Up Your Printer with a Parallel Printer Cable 5 Follow the instructions on the screen. 8 When the Communication Test box appears, click...
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...Troubleshoot and try to correct this problem, click OK. the default setting of LPT1 is connected. 1 Additional Setup Information 3 Type the letter of the computer's floppy disk drive (usually A:\), followed by setup.exe then click OK. 4 When the opening screen appears, click Install HP DeskJet 8xxC Series Printer Software. 5 When the HP...: • If the printer is turned on and connected to the computer with the parallel printer cable, the setup program asks you to specify which it is automatically set as the Default" on page 24. 11 Proceed to "Align the Inkjet Print Cartridges" on page ...
...Troubleshoot and try to correct this problem, click OK. the default setting of LPT1 is connected. 1 Additional Setup Information 3 Type the letter of the computer's floppy disk drive (usually A:\), followed by setup.exe then click OK. 4 When the opening screen appears, click Install HP DeskJet 8xxC Series Printer Software. 5 When the HP...: • If the printer is turned on and connected to the computer with the parallel printer cable, the setup program asks you to specify which it is automatically set as the Default" on page 24. 11 Proceed to "Align the Inkjet Print Cartridges" on page ...
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...4.0 • Double-click the HP DeskJet Toolbox shortcut icon. This shortcut is open. Or you can double-click it 'll reappear when you're printing. 5 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox The HP DeskJet Toolbox tells you how to troubleshoot your printing problems. It even ...allows you to find the HP DeskJet Toolbox. For Windows 3.1x • If you start your computer. 63
...4.0 • Double-click the HP DeskJet Toolbox shortcut icon. This shortcut is open. Or you can double-click it 'll reappear when you're printing. 5 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox The HP DeskJet Toolbox tells you how to troubleshoot your printing problems. It even ...allows you to find the HP DeskJet Toolbox. For Windows 3.1x • If you start your computer. 63
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... page 88 for more about network printing. 64 5 Getting Help When Things Go Wrong About the HP DeskJet Toolbox Note: Wording and tabs on the HP DeskJet Toolbox may differ from that matches the problem you are having with the printer. Troubleshooting Tab Click on the symptom that shown here depending on a button to keep your...
... page 88 for more about network printing. 64 5 Getting Help When Things Go Wrong About the HP DeskJet Toolbox Note: Wording and tabs on the HP DeskJet Toolbox may differ from that matches the problem you are having with the printer. Troubleshooting Tab Click on the symptom that shown here depending on a button to keep your...
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...cable. (The bi-directional HP IEEE 1284-Compliant Parallel Interface Cable is flawed, call HP Customer Support as color photographs, take awhile to the computer with a parallel cable, be good CD. If the printer is connected to print. ...inkjet print cartridge cradles contain properly installed cartridges with the computer's parallel port. Go to you are using a bi-directional printer cable with the correct part numbers for more information. Check the CD-ROM Player. If you might still be displayed. Make sure you can use the online troubleshooting tool: the HP DeskJet...
...cable. (The bi-directional HP IEEE 1284-Compliant Parallel Interface Cable is flawed, call HP Customer Support as color photographs, take awhile to the computer with a parallel cable, be good CD. If the printer is connected to print. ...inkjet print cartridge cradles contain properly installed cartridges with the computer's parallel port. Go to you are using a bi-directional printer cable with the correct part numbers for more information. Check the CD-ROM Player. If you might still be displayed. Make sure you can use the online troubleshooting tool: the HP DeskJet...
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... electronic fax at your default printer, click the Troubleshooting tab in "Clearing a Paper Jam" on -screen instructions for the solution. Default printer. Margin settings. Replace the inkjet print cartridges as the default printer. Tape. To check your computer and the printer prints a blank page when ...Portrait or Landscape) on the Setup tab of the HP print settings box. • Make sure Poster Printing is slanted or skewed, try to align the inkjet print cartridges. In the HP DeskJet Toolbox, click the Printer Services tab, and then click Align the print cartridges...
... electronic fax at your default printer, click the Troubleshooting tab in "Clearing a Paper Jam" on -screen instructions for the solution. Default printer. Margin settings. Replace the inkjet print cartridges as the default printer. Tape. To check your computer and the printer prints a blank page when ...Portrait or Landscape) on the Setup tab of the HP print settings box. • Make sure Poster Printing is slanted or skewed, try to align the inkjet print cartridges. In the HP DeskJet Toolbox, click the Printer Services tab, and then click Align the print cartridges...
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If the printing is cut off around the edges, check your tri-color inkjet print cartridge. Colors. In the HP DeskJet Toolbox, click the Printer Services tab, and then click Clean the print cartridges. • You might need to clean your software program to make sure you 're having trouble... the paper to the parallel port, in the printing at the ends of the HP print settings box. See online troubleshooting in the HP DeskJet Toolbox for banner printing. Make sure all the way in tightly. If the printer backs the paper up and inserted the banner paper all cables are plugged in to...
If the printing is cut off around the edges, check your tri-color inkjet print cartridge. Colors. In the HP DeskJet Toolbox, click the Printer Services tab, and then click Clean the print cartridges. • You might need to clean your software program to make sure you 're having trouble... the paper to the parallel port, in the printing at the ends of the HP print settings box. See online troubleshooting in the HP DeskJet Toolbox for banner printing. Make sure all the way in tightly. If the printer backs the paper up and inserted the banner paper all cables are plugged in to...
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... support person, we can help , please make sure that you call for installation troubleshooting tips. • You are calling long distance, the long-distance charges apply. Your printer's serial number (the label is on the printer's bottom - That way we recommend that : • You have the following ... Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U. However, if you with your printer nearby. • You have checked your User's Guide and the DeskJet Toolbox and Help files, or HP Customer Care online for help you are seated in front of the computer. - ...
... support person, we can help , please make sure that you call for installation troubleshooting tips. • You are calling long distance, the long-distance charges apply. Your printer's serial number (the label is on the printer's bottom - That way we recommend that : • You have the following ... Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U. However, if you with your printer nearby. • You have checked your User's Guide and the DeskJet Toolbox and Help files, or HP Customer Care online for help you are seated in front of the computer. - ...
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D Using Your HP DeskJet 895C Series Printer on a Network Troubleshooting for the Network-Connected Printer If the test page generated by the HP JetDirect External Print Server displays the message I/O CARD READY, the print server is correctly installed. If you are using an HP JetDirect External Print Server and the test page does not display this message, see the HP JetDirect External Print Server's troubleshooting documentation. 90
D Using Your HP DeskJet 895C Series Printer on a Network Troubleshooting for the Network-Connected Printer If the test page generated by the HP JetDirect External Print Server displays the message I/O CARD READY, the print server is correctly installed. If you are using an HP JetDirect External Print Server and the test page does not display this message, see the HP JetDirect External Print Server's troubleshooting documentation. 90
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... HP Bright White InkJet Paper 31, 76 HP Customer Care 70 HP Deluxe Photo Paper 41 HP DeskJet Control Panel for DOS 91 HP DeskJet Toolbox 58 about 64 finding 63 icon 22 location 63 Networking options 64 Networking tab 64, 89 Printer Services tab 22, 64 Troubleshooting tab 64 HP DeskJet Toolbox icon 22 HP DeskJet Utilities 63 HP Direct 77 HP FIRST 70 HP Greeting...
... HP Bright White InkJet Paper 31, 76 HP Customer Care 70 HP Deluxe Photo Paper 41 HP DeskJet Control Panel for DOS 91 HP DeskJet Toolbox 58 about 64 finding 63 icon 22 location 63 Networking options 64 Networking tab 64, 89 Printer Services tab 22, 64 Troubleshooting tab 64 HP DeskJet Toolbox icon 22 HP DeskJet Utilities 63 HP Direct 77 HP FIRST 70 HP Greeting...
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... 87 speeds 79 supplies and accessories 77 troubleshooting on network 89 turning on and off 4, 13 unpacking 2, 12 printer (continued) User's Guides 76 weight 80 printer drivers alternates 93 and print quality 73 ...pages 66 cartridges 66, 67, 68 colors are dull 67 colors are wrong 68 colors bleed into each other 67 colors don't line up 66 colors missing 68 colors missing or wrong 68 damaged paper 32...help from the HP DeskJet Toolbox 64 ink not drying on labels 45 ink smears 67 ink streaks 58, 59, 62 inkjet print cartridges 62 installing DOS control panel 95 installing printer software 23 misaligned...
... 87 speeds 79 supplies and accessories 77 troubleshooting on network 89 turning on and off 4, 13 unpacking 2, 12 printer (continued) User's Guides 76 weight 80 printer drivers alternates 93 and print quality 73 ...pages 66 cartridges 66, 67, 68 colors are dull 67 colors are wrong 68 colors bleed into each other 67 colors don't line up 66 colors missing 68 colors missing or wrong 68 damaged paper 32...help from the HP DeskJet Toolbox 64 ink not drying on labels 45 ink smears 67 ink streaks 58, 59, 62 inkjet print cartridges 62 installing DOS control panel 95 installing printer software 23 misaligned...
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... characters 96, 98 system requirements 82 T Tablet option 36, 37 tape, on inkjet print cartridges 5, 14 taskbar, Windows 63 technical specifications 79 technical support 70 telephone ...IN 81 OUT 81 troubleshooting 65-71 Troubleshooting tab 64 t-shirts, iron-on transfers 54 turning the printer on and off 4, 13 two-sided printing Book option 36 HP print settings box 28 ...HP vi weight paper 30, 81 recommended media 81 window envelopes 42 Windows closing open programs 23 compatibility 82 HP print settings box 26 locating the HP DeskJet Toolbox 63 obtaining printer drivers 70 setting default printer...
... characters 96, 98 system requirements 82 T Tablet option 36, 37 tape, on inkjet print cartridges 5, 14 taskbar, Windows 63 technical specifications 79 technical support 70 telephone ...IN 81 OUT 81 troubleshooting 65-71 Troubleshooting tab 64 t-shirts, iron-on transfers 54 turning the printer on and off 4, 13 two-sided printing Book option 36 HP print settings box 28 ...HP vi weight paper 30, 81 recommended media 81 window envelopes 42 Windows closing open programs 23 compatibility 82 HP print settings box 26 locating the HP DeskJet Toolbox 63 obtaining printer drivers 70 setting default printer...