HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Matrix Storage Manager driver for notebook PC models that are released to address known issues. Updates to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. The latest device driver versions...
... Matrix Storage Manager driver for notebook PC models that are released to address known issues. Updates to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. The latest device driver versions...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... by using Advanced Format drives to support higher capacities. For information about using external SATA communications based on the physical media, making the drive easier to manufacture and able to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - This support is being used, you work with a SATA interface can be required to have the latest BIOS, firmware, and driver enhancements...
... by using Advanced Format drives to support higher capacities. For information about using external SATA communications based on the physical media, making the drive easier to manufacture and able to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - This support is being used, you work with a SATA interface can be required to have the latest BIOS, firmware, and driver enhancements...
HP 655 Notebook PC - Maintenance and Service Guide
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... feet ...34 Battery ...35 Memory module ...36 WLAN module ...37 Keyboard ...39 Optical drive ...43 Hard drive ...45 RTC battery ...48 Top cover ...49 Power button board 52 TouchPad button board 53 Optical drive connector cable 56 Speakers ...58 USB board ...60 System board ...62 Fan/heat sink assembly 64 Display assembly ...67 Power connector cable 76 5 Using Setup Utility (BIOS) and System Diagnostics 78 Starting Setup Utility (BIOS) ...78 Updating the BIOS ...78 Determining the BIOS version 79 Downloading a BIOS update 79 Using System Diagnostics ...80 6 Specifications ...81 Computer...
... feet ...34 Battery ...35 Memory module ...36 WLAN module ...37 Keyboard ...39 Optical drive ...43 Hard drive ...45 RTC battery ...48 Top cover ...49 Power button board 52 TouchPad button board 53 Optical drive connector cable 56 Speakers ...58 USB board ...60 System board ...62 Fan/heat sink assembly 64 Display assembly ...67 Power connector cable 76 5 Using Setup Utility (BIOS) and System Diagnostics 78 Starting Setup Utility (BIOS) ...78 Updating the BIOS ...78 Determining the BIOS version 79 Downloading a BIOS update 79 Using System Diagnostics ...80 6 Specifications ...81 Computer...
HP 655 Notebook PC - Maintenance and Service Guide
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...) Memory Card ● MultiMediaCard (MMC) ● Audio-in .), textured, pocket keyboard, no numeric keypad Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch-zoom as default Taps enabled by computer model Support for correct output to wide-aspect vs. Category External media cards Ports Keyboard/pointing devices Power requirements Description One or two WLAN antennas built into display assembly, varying by default 65W RC, V, EM, 3-wire HP Smart AC adapter with...
...) Memory Card ● MultiMediaCard (MMC) ● Audio-in .), textured, pocket keyboard, no numeric keypad Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch-zoom as default Taps enabled by computer model Support for correct output to wide-aspect vs. Category External media cards Ports Keyboard/pointing devices Power requirements Description One or two WLAN antennas built into display assembly, varying by default 65W RC, V, EM, 3-wire HP Smart AC adapter with...
HP 655 Notebook PC - Maintenance and Service Guide
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... fan starts up automatically to cool internal components. Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio device. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. WARNING! Left side 11 To reduce the risk of personal injury, adjust the volume before putting on and off during routine operation. Left side Item (1) (2) (3) (4) (5) (6) (7) Component External monitor port Vents (2) RJ-45 (network) jack HDMI port USB port Audio-in (microphone) jack Audio...
... fan starts up automatically to cool internal components. Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio device. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. WARNING! Left side 11 To reduce the risk of personal injury, adjust the volume before putting on and off during routine operation. Left side Item (1) (2) (3) (4) (5) (6) (7) Component External monitor port Vents (2) RJ-45 (network) jack HDMI port USB port Audio-in (microphone) jack Audio...
HP 655 Notebook PC - Maintenance and Service Guide
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... unique to locate documents, drivers, and support for the computer. This is the product name affixed to determine what components and parts are needed. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. This number provides specific information about the product's hardware components. This number describes the duration of the computer. The part number helps a service technician...
... unique to locate documents, drivers, and support for the computer. This is the product name affixed to determine what components and parts are needed. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. This number provides specific information about the product's hardware components. This number describes the duration of the computer. The part number helps a service technician...
HP 655 Notebook PC - Maintenance and Service Guide
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Mass storage devices Item (1) (2a) (2b) (3) Component Spare part number Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 640-GB, 5400-rpm, 9.5-mm 669300-001 500-GB, 5400-rpm, 9.5-mm 669299-001 320-GB, 5400-rpm, 9.5-mm 622643-001 Hard Drive Hardware Kit, includes: 686261-001 Hard drive bracket Hard drive connector cable Hard drive bracket screws (not illustrated) DVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel and optical drive bracket) 686268-001 Mass storage devices 23
Mass storage devices Item (1) (2a) (2b) (3) Component Spare part number Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 640-GB, 5400-rpm, 9.5-mm 669300-001 500-GB, 5400-rpm, 9.5-mm 669299-001 320-GB, 5400-rpm, 9.5-mm 622643-001 Hard Drive Hardware Kit, includes: 686261-001 Hard drive bracket Hard drive connector cable Hard drive bracket screws (not illustrated) DVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel and optical drive bracket) 686268-001 Mass storage devices 23
HP 655 Notebook PC - Maintenance and Service Guide
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... parts in their containers until the parts arrive at static-free workstations. ● Avoid contact with pins, leads, or circuitry. ● Turn off power and input signals before removing items from their containers. ● Always be properly grounded when touching a component or assembly. ● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam. ● Use...
... parts in their containers until the parts arrive at static-free workstations. ● Avoid contact with pins, leads, or circuitry. ● Turn off power and input signals before removing items from their containers. ● Always be properly grounded when touching a component or assembly. ● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam. ● Use...
HP 655 Notebook PC - Maintenance and Service Guide
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Turn off or in the United Kingdom and Singapore 646125-BA1 646125-071 646125-BG1 646125-141 646125-031 Before removing the keyboard, follow these steps: 1. Remove the battery (see Memory module on page 36). Remove the memory module/wireless module compartment cover (see Battery on , and then shut it down through the operating system. 2. Component replacement procedures 39 Keyboard NOTE: The keyboard spare part kit includes the keyboard cable. For use in...
Turn off or in the United Kingdom and Singapore 646125-BA1 646125-071 646125-BG1 646125-141 646125-031 Before removing the keyboard, follow these steps: 1. Remove the battery (see Memory module on page 36). Remove the memory module/wireless module compartment cover (see Battery on , and then shut it down through the operating system. 2. Component replacement procedures 39 Keyboard NOTE: The keyboard spare part kit includes the keyboard cable. For use in...
HP 655 Notebook PC - Maintenance and Service Guide
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... unsure whether the computer is off the computer. Remove the optical drive: 1. Optical drive Description DVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel and optical drive bracket) Spare part number 686268-001 Before removing the optical drive, follow these steps: 1. Remove the memory module/wireless module compartment cover (see Battery on , and then shut it down through the operating system. 2. Disconnect all external devices from the computer. 4.
... unsure whether the computer is off the computer. Remove the optical drive: 1. Optical drive Description DVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel and optical drive bracket) Spare part number 686268-001 Before removing the optical drive, follow these steps: 1. Remove the memory module/wireless module compartment cover (see Battery on , and then shut it down through the operating system. 2. Disconnect all external devices from the computer. 4.
HP 655 Notebook PC - Maintenance and Service Guide
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... hard drive: 1. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Turn off or in Hibernation, turn the computer on page 35). 5. Disconnect all external devices from the computer. 3. Lift the rear edge of the hard drive compartment cover (2) up and forward until it down through the operating system. 2. Remove the battery (see Memory module on page 36). Remove the memory module/wireless module compartment cover (see Battery...
... hard drive: 1. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Turn off or in Hibernation, turn the computer on page 35). 5. Disconnect all external devices from the computer. 3. Lift the rear edge of the hard drive compartment cover (2) up and forward until it down through the operating system. 2. Remove the battery (see Memory module on page 36). Remove the memory module/wireless module compartment cover (see Battery...
HP 655 Notebook PC - Maintenance and Service Guide
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... operating system. 2. Remove the battery (see Memory module on page 35). 5. Remove the RTC battery: 1. If you are unsure whether the computer is off the computer. Remove the memory module/wireless module compartment cover (see Battery on page 36). 6. Remove the RTC battery (2). 48 Chapter 4 Removal and replacement procedures RTC battery Description RTC battery Spare part number 686274-001 Before removing the RTC battery, follow these steps: 1. Disconnect all external devices from the computer. 3. Disconnect the power...
... operating system. 2. Remove the battery (see Memory module on page 35). 5. Remove the RTC battery: 1. If you are unsure whether the computer is off the computer. Remove the memory module/wireless module compartment cover (see Battery on page 36). 6. Remove the RTC battery (2). 48 Chapter 4 Removal and replacement procedures RTC battery Description RTC battery Spare part number 686274-001 Before removing the RTC battery, follow these steps: 1. Disconnect all external devices from the computer. 3. Disconnect the power...
HP 655 Notebook PC - Maintenance and Service Guide
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... disk drives, display, keyboard, mouse, and printer). 5 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the HP website. Press f10 to navigate in Setup Utility (BIOS) is displayed at the bottom of the screen. 2. Starting Setup Utility (BIOS) To start Setup Utility (BIOS), follow these steps: 1. NOTE: Use extreme care when making changes in compressed files called SoftPaqs. Errors can prevent the computer from operating properly. Setup Utility (BIOS...
... disk drives, display, keyboard, mouse, and printer). 5 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the HP website. Press f10 to navigate in Setup Utility (BIOS) is displayed at the bottom of the screen. 2. Starting Setup Utility (BIOS) To start Setup Utility (BIOS), follow these steps: 1. NOTE: Use extreme care when making changes in compressed files called SoftPaqs. Errors can prevent the computer from operating properly. Setup Utility (BIOS...
HP 655 Notebook PC - Maintenance and Service Guide
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... an optional docking device, or connected to download. 3. Make a note of the system BIOS currently installed. Do not insert, remove, connect, or disconnect any instructions that is downloaded. Select Start > Help and Support > Maintain. 2. Identify the BIOS update that are displayed on the screen after it has been downloaded to reliable external power using Setup Utility (BIOS). 1. NOTE: If you are ready to the hard drive. Double-click your computer. Use the arrow keys to the location on your changes, use...
... an optional docking device, or connected to download. 3. Make a note of the system BIOS currently installed. Do not insert, remove, connect, or disconnect any instructions that is downloaded. Select Start > Help and Support > Maintain. 2. Identify the BIOS update that are displayed on the screen after it has been downloaded to reliable external power using Setup Utility (BIOS). 1. NOTE: If you are ready to the hard drive. Double-click your computer. Use the arrow keys to the location on your changes, use...
HP 655 Notebook PC - Maintenance and Service Guide
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...; Recovering a program or driver Restore In the event of hard drive failure, to create either a set of recovery discs or a recovery flash drive that was installed at the factory. If you need for some other reason than hard drive failure, you use a set of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the window. Software not provided with this computer must use HP Recovery Manager immediately after software setup to restore your...
...; Recovering a program or driver Restore In the event of hard drive failure, to create either a set of recovery discs or a recovery flash drive that was installed at the factory. If you need for some other reason than hard drive failure, you use a set of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the window. Software not provided with this computer must use HP Recovery Manager immediately after software setup to restore your...
HP 655 Notebook PC - Maintenance and Service Guide
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... power during this process. ● Only one set of recovery discs or one recovery flash drive. NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive can restore your computer from the HP website. If you use an optional external optical drive (purchased separately) to create recovery discs, or you can exit the program before you have finished creating the recovery discs or recovery flash drive. Select Start > All Programs > HP Help and Support > HP Recovery Manager > HP Recovery Media Creation. 2. Creating recovering media HP...
... power during this process. ● Only one set of recovery discs or one recovery flash drive. NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive can restore your computer from the HP website. If you use an optional external optical drive (purchased separately) to create recovery discs, or you can exit the program before you have finished creating the recovery discs or recovery flash drive. Select Start > All Programs > HP Help and Support > HP Recovery Manager > HP Recovery Media Creation. 2. Creating recovering media HP...
HP 655 Notebook PC - Maintenance and Service Guide
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... and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, email, and Internet favorites and settings during this computer must be performed if the computer hard drive has failed or if all attempts to create either of recovery discs or a recovery flash drive. ● Windows has its original factory state. HP Recovery Manager works from recovery discs or a recovery flash drive, or from the disc provided by the manufacturer. Software not provided...
... and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, email, and Internet favorites and settings during this computer must be performed if the computer hard drive has failed or if all attempts to create either of recovery discs or a recovery flash drive. ● Windows has its original factory state. HP Recovery Manager works from recovery discs or a recovery flash drive, or from the disc provided by the manufacturer. Software not provided...
HP 655 Notebook PC - Maintenance and Service Guide
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... part number 22, 26, 76 Antenna Kit, spare part number 22, 26, 76 audio, product description 2 audio-in jack 11 audio-out jack 11 B base enclosure, spare part number 19, 26 battery removal 35 spare part numbers 19, 25, 35 battery bay 14 battery release latch 14 bottom components 14 button component 7 buttons optical drive eject 13 power 7 TouchPad 10 TouchPad on/off 10 C cables, service considerations 28 caps lock light 9 chipset, product description 1 components bottom 14 button 7 display...
... part number 22, 26, 76 Antenna Kit, spare part number 22, 26, 76 audio, product description 2 audio-in jack 11 audio-out jack 11 B base enclosure, spare part number 19, 26 battery removal 35 spare part numbers 19, 25, 35 battery bay 14 battery release latch 14 bottom components 14 button component 7 buttons optical drive eject 13 power 7 TouchPad 10 TouchPad on/off 10 C cables, service considerations 28 caps lock light 9 chipset, product description 1 components bottom 14 button 7 display...
HP 655 Notebook PC - Maintenance and Service Guide
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... 3 ports external monitor port 11 HDMI 11 monitor port 11 product description 3 USB 11, 13 power button 7 power button board removal 52 spare part number 18, 26, 52 power connector 13 power connector cable removal 76 spare part number 19, 26, 76 power cord set requirements 91 spare part numbers 24, 25 power light 9, 12 power requirements, product description 3 processor product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 keyboard 3 memory module 2 microphone 2 operating system 4 optical drive 2 pointing device...
... 3 ports external monitor port 11 HDMI 11 monitor port 11 product description 3 USB 11, 13 power button 7 power button board removal 52 spare part number 18, 26, 52 power connector 13 power connector cable removal 76 spare part number 19, 26, 76 power cord set requirements 91 spare part numbers 24, 25 power light 9, 12 power requirements, product description 3 processor product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 keyboard 3 memory module 2 microphone 2 operating system 4 optical drive 2 pointing device...
HP 655 Notebook PC - Maintenance and Service Guide
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... part number 18, 49 spare part numbers 27 TouchPad button 10 TouchPad button board removal 53 spare part number 18, 26, 53 TouchPad components 10 TouchPad light 10 TouchPad on/off button 10 TouchPad zone 10 transporting guidelines 31 U USB board removal 60 spare part number USB port 11, 13 18, 26, 60 V vents 11, 14 video, product description 2 W warranty period 34 webcam 6 webcam light 6 webcam/microphone module removal 75 spare part number 21, 27, 75 Windows applications key 8 Windows logo key 8 wireless antenna locations 5 removal 75 spare part number 22, 26, 76 wireless light 9 wireless...
... part number 18, 49 spare part numbers 27 TouchPad button 10 TouchPad button board removal 53 spare part number 18, 26, 53 TouchPad components 10 TouchPad light 10 TouchPad on/off button 10 TouchPad zone 10 transporting guidelines 31 U USB board removal 60 spare part number USB port 11, 13 18, 26, 60 V vents 11, 14 video, product description 2 W warranty period 34 webcam 6 webcam light 6 webcam/microphone module removal 75 spare part number 21, 27, 75 Windows applications key 8 Windows logo key 8 wireless antenna locations 5 removal 75 spare part number 22, 26, 76 wireless light 9 wireless...