(English) Macintosh Connect * Users Guide
Page 8
...See the troubleshooting instructions in the tray. • Press Resume to turn off the printer. A problem exists with the dots on the top of the print cartridge cradle. • Close the top cover of the printer if it is open. • Check the lower IN tray to make sure it...lit You need to resume printing. 1 Using Your Printer Buttons and Lights The two buttons on the front of your HP DeskJet printer let you turn the printer on and off, or to ... Send a document to turn on the printer. Press Power to the printer. The lights give you visual cues about the state...
...See the troubleshooting instructions in the tray. • Press Resume to turn off the printer. A problem exists with the dots on the top of the print cartridge cradle. • Close the top cover of the printer if it is open. • Check the lower IN tray to make sure it...lit You need to resume printing. 1 Using Your Printer Buttons and Lights The two buttons on the front of your HP DeskJet printer let you turn the printer on and off, or to ... Send a document to turn on the printer. Press Power to the printer. The lights give you visual cues about the state...
(English) Macintosh Connect * Users Guide
Page 41
...? OR • There may be a conflict with QuickDraw GX. 4 Exit all of the HP Customer Care Center nearest you, see page 51 in this User's Guide. Insert the printer software CD into your virus protection program. Your HP DeskJet printer is the problem? The software did not install correctly. • There may be a conflict with your...
...? OR • There may be a conflict with QuickDraw GX. 4 Exit all of the HP Customer Care Center nearest you, see page 51 in this User's Guide. Insert the printer software CD into your virus protection program. Your HP DeskJet printer is the problem? The software did not install correctly. • There may be a conflict with your...
(English) Macintosh Connect * Users Guide
Page 47
...Normal or Draft instead of Best on page 10. 2 Reduce the amount of ink. You may be using media intended for HP DeskJet printers. • Print quality is the problem? To solve the problem... • Make sure that the media is poor. See "Paper Type/Quality" on the Paper Type/Quality dialog box. ...are out of ink. See "Paper Type/Quality" on the Paper Type/ Quality dialog box. You may not be printing in the printer software. From the HP DeskJet Print dialog box, select the Ink Controls panel. You may be printing on page 29. 40 Possible cause You may need to adjust...
...Normal or Draft instead of Best on page 10. 2 Reduce the amount of ink. You may be using media intended for HP DeskJet printers. • Print quality is the problem? To solve the problem... • Make sure that the media is poor. See "Paper Type/Quality" on the Paper Type/Quality dialog box. ...are out of ink. See "Paper Type/Quality" on the Paper Type/ Quality dialog box. You may not be printing in the printer software. From the HP DeskJet Print dialog box, select the Ink Controls panel. You may be printing on page 29. 40 Possible cause You may need to adjust...
(English) Macintosh Connect * Users Guide
Page 48
... button in your printout? See "Color" on page 25. Click the Calibrate panel, then click the Align button. Possible cause To solve the problem... You may have the incorrect "Image" setting in the Layout panel of the Print dialog box. See "HP DeskJet Utility Window" on page 11. ...Print quality is the problem? 4 Getting Help When Things Go Wrong Is there a problem with your hard drive's main directory. If the color and black ink aren't lining up on each of alignment. Binding margin appears in the wrong place when trying to the HP DeskJet Utility located in the ...
... button in your printout? See "Color" on page 25. Click the Calibrate panel, then click the Align button. Possible cause To solve the problem... You may have the incorrect "Image" setting in the Layout panel of the Print dialog box. See "HP DeskJet Utility Window" on page 11. ...Print quality is the problem? 4 Getting Help When Things Go Wrong Is there a problem with your hard drive's main directory. If the color and black ink aren't lining up on each of alignment. Binding margin appears in the wrong place when trying to the HP DeskJet Utility located in the ...
(English) Macintosh Connect * Users Guide
Page 49
... Check out our online user forums. Simply review existing messages left by accessing the HP Customer Care Online web site. See "HP Customer Care Online" on using your HP printer or to answer specific questions about a problem you are in the U. If you have a modem connected to your questions, ...have direct access to the Internet, you can link to HP Customer Care User Forums and HP Customer Care Email. If you do not have made an excellent choice. 4 Getting Help When Things Go Wrong HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you ...
... Check out our online user forums. Simply review existing messages left by accessing the HP Customer Care Online web site. See "HP Customer Care Online" on using your HP printer or to answer specific questions about a problem you are in the U. If you have a modem connected to your questions, ...have direct access to the Internet, you can link to HP Customer Care User Forums and HP Customer Care Email. If you do not have made an excellent choice. 4 Getting Help When Things Go Wrong HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you ...
(English) Windows Connect * Reference Manual
Page 1
...Things Go Wrong 11 Solving Common Problems 11 Clearing Paper Jams 14 What the Buttons and Lights Do 15 HP Customer Care 16 More About Your Printer 20 Uninstalling the Printer Software 20 Print Cartridges 20 Language Codes for Windows 640C Series Acknowledgments Microsoft®, Windows...are a Windows 2000 Professional user, visit HP's web site at : http://www.hp.com/support/home_products • Right-click on any Print Settings option to view electronic help about specific printer settings. • Go to Start Programs HP DeskJet 640C Series to another language without the prior ...
...Things Go Wrong 11 Solving Common Problems 11 Clearing Paper Jams 14 What the Buttons and Lights Do 15 HP Customer Care 16 More About Your Printer 20 Uninstalling the Printer Software 20 Print Cartridges 20 Language Codes for Windows 640C Series Acknowledgments Microsoft®, Windows...are a Windows 2000 Professional user, visit HP's web site at : http://www.hp.com/support/home_products • Right-click on any Print Settings option to view electronic help about specific printer settings. • Go to Start Programs HP DeskJet 640C Series to another language without the prior ...
(English) Windows Connect * Reference Manual
Page 11
...to the CD or diskette drive. If you connected your HP DeskJet printer to your computer is running and your computer, follow these devices listed, refer to redisplay the USB installation screens: 1. Unknown device. USB Problems USB Installation. Disconnect the USB cable from your computer's ...the System icon. 3. Select the Remove HP DeskJet 640C Series Software option. 7. USB hub. Cable connections. Make sure your computer. 3. If you install the USB software, disconnect the USB cable, uninstall the printer software (see your printer may become slower if other device or ...
...to the CD or diskette drive. If you connected your HP DeskJet printer to your computer is running and your computer, follow these devices listed, refer to redisplay the USB installation screens: 1. Unknown device. USB Problems USB Installation. Disconnect the USB cable from your computer's ...the System icon. 3. Select the Remove HP DeskJet 640C Series Software option. 7. USB hub. Cable connections. Make sure your computer. 3. If you install the USB software, disconnect the USB cable, uninstall the printer software (see your printer may become slower if other device or ...
(English) Windows Connect * Reference Manual
Page 12
... the Remove HP DeskJet 640C Series software option to the CD or diskette drive. Connect the USB cable to clear this option on the Advanced tab of the HP print settings box. Paper loading. Make sure the paper adjusters fit snugly against the media. Try turning your computer and printer off the ...box. If the printing is positioned incorrectly on the printed page, align the print cartridges. If the colors are printing on the Setup tab of the HP print settings box. If the problem persists, make sure you have plugged your USB cable in your computer. 3. You may not have diskettes...
... the Remove HP DeskJet 640C Series software option to the CD or diskette drive. Connect the USB cable to clear this option on the Advanced tab of the HP print settings box. Paper loading. Make sure the paper adjusters fit snugly against the media. Try turning your computer and printer off the ...box. If the printing is positioned incorrectly on the printed page, align the print cartridges. If the colors are printing on the Setup tab of the HP print settings box. If the problem persists, make sure you have plugged your USB cable in your computer. 3. You may not have diskettes...
(English) Windows Connect * Reference Manual
Page 16
...'re friendly. You can obtain a wide variety of receipt (excluding holidays). English HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you are normally provided within 24 hours of information about a problem you have a modem connected to your HP printer or to find the answers you 'll find the support you need...
...'re friendly. You can obtain a wide variety of receipt (excluding holidays). English HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you are normally provided within 24 hours of information about a problem you have a modem connected to your HP printer or to find the answers you 'll find the support you need...
(English) Windows Connect * Reference Manual
Page 18
...installation and troubleshooting tips. 2. English HP Customer Care by Phone Region DeskJet 640C North America Series (including Canada) Asia Pacific Europe Latin America Phone Support T 90 days 90 days 90 days 1 year TLong distance charges may apply in front of the printer software Then we can help you ... on the back of the printer Your printer's model number (the label is on the front of the printer The model of the computer The version of your questions immediately! If you cannot solve your problem using the above, then call an HP service technician while you with ...
...installation and troubleshooting tips. 2. English HP Customer Care by Phone Region DeskJet 640C North America Series (including Canada) Asia Pacific Europe Latin America Phone Support T 90 days 90 days 90 days 1 year TLong distance charges may apply in front of the printer software Then we can help you ... on the back of the printer Your printer's model number (the label is on the front of the printer The model of the computer The version of your questions immediately! If you cannot solve your problem using the above, then call an HP service technician while you with ...
(English) Windows Connect * Users Guide
Page 12
...23 then repeat the installation procedure. • If you , see page 3. If you have problems installing • Make sure your printer is enabled and properly set up , you can connect your HP DeskJet printer to it easy to connect devices to your computer without having to easily add, remove, and ...move devices. For the phone number of being able to open window. • Uninstall the printer software using the instructions on and all ...
...23 then repeat the installation procedure. • If you , see page 3. If you have problems installing • Make sure your printer is enabled and properly set up , you can connect your HP DeskJet printer to it easy to connect devices to your computer without having to easily add, remove, and ...move devices. For the phone number of being able to open window. • Uninstall the printer software using the instructions on and all ...
(English) Windows Connect * Users Guide
Page 20
... software is installed on page 21. 20 Windows 2000 Professional If you have problems installing" on -screen instructions. If something goes wrong with your computer. 8 When you are a Windows 2000 Professional user, visit HP's web site at http://www.hp.com/cposupport/eschome.html for installing the HP DeskJet printer software appears. on your USB installation?"
... software is installed on page 21. 20 Windows 2000 Professional If you have problems installing" on -screen instructions. If something goes wrong with your computer. 8 When you are a Windows 2000 Professional user, visit HP's web site at http://www.hp.com/cposupport/eschome.html for installing the HP DeskJet printer software appears. on your USB installation?"
(English) Windows Connect * Users Guide
Page 21
... computer. 3 Click Start ¥ Run. 4 Browse to your computer, perform these devices listed, refer to your computer. Click OK. 6 Select the Remove HP DeskJet 640C Series Software option. 7 Connect the USB cable to the USB port on page 18. 21 Remember, you don't see these steps: 1 In Windows 98, ... select Setup, then click Open. 5 The setup.exe file will appear in the dialog box. If your printer is enabled? Problems with the first step of "USB Step 7: Install USB and printer software" on the computer. If you can plug multiple USB cables.) If you do I determine if my ...
... computer. 3 Click Start ¥ Run. 4 Browse to your computer, perform these devices listed, refer to your computer. Click OK. 6 Select the Remove HP DeskJet 640C Series Software option. 7 Connect the USB cable to the USB port on page 18. 21 Remember, you don't see these steps: 1 In Windows 98, ... select Setup, then click Open. 5 The setup.exe file will appear in the dialog box. If your printer is enabled? Problems with the first step of "USB Step 7: Install USB and printer software" on the computer. If you can plug multiple USB cables.) If you do I determine if my ...
(English) Windows Connect * Users Guide
Page 48
... Online Click your HP products. Getting Help HP Customer Care HP DeskJet printers set the standard for answers to answer specific questions about your way to you. 48 You'll get instant access to everything from helpful printing ... go for quality and reliability, so you 'll find the support you need help, however, HP Customer Care's award-winning service and support is nearby to provide expert advice on using your HP printer or to questions about a problem you need -and you have made an excellent choice. Whether online or by phone, you...
... Online Click your HP products. Getting Help HP Customer Care HP DeskJet printers set the standard for answers to answer specific questions about your way to you. 48 You'll get instant access to everything from helpful printing ... go for quality and reliability, so you 'll find the support you need help, however, HP Customer Care's award-winning service and support is nearby to provide expert advice on using your HP printer or to questions about a problem you need -and you have made an excellent choice. Whether online or by phone, you...
(English) Windows Connect * Users Guide
Page 51
...printer. See page 49 for product help you cannot solve your problem using the above, then call for help, please make sure that: 1 You have checked your Quick Start Poster, this User's Guide, and the Reference Manual for installation and troubleshooting tips. 2 You have the following information: - HP Customer Care by Phone Region DeskJet 640C... North America Series (Including Canada) Asia Pacific Europe Latin America Phone Support T Fee based 90 days 90 days 1 year TLong distance charges may apply in front of the printer and software...
...printer. See page 49 for product help you cannot solve your problem using the above, then call for help, please make sure that: 1 You have checked your Quick Start Poster, this User's Guide, and the Reference Manual for installation and troubleshooting tips. 2 You have the following information: - HP Customer Care by Phone Region DeskJet 640C... North America Series (Including Canada) Asia Pacific Europe Latin America Phone Support T Fee based 90 days 90 days 1 year TLong distance charges may apply in front of the printer and software...
(English) Windows Connect * Users Guide
Page 58
...If problems persist, continue with Procedure 2. 58 If your printed page is still not quite good enough, repeat the procedure. The print cartridges can improve the quality of the print cartridge. See "The HP DeskJet Toolbox" on page 54 for instructions on how to find it. 2 Click the Printer Services...the screen. If the preceding procedure does not improve the print quality, your print cartridges might be cleaned from the HP Toolbox: 1 Open the HP DeskJet Toolbox. Procedure 1: Correcting missing lines or dots Clean the print cartridges when you notice that the lines or dots are...
...If problems persist, continue with Procedure 2. 58 If your printed page is still not quite good enough, repeat the procedure. The print cartridges can improve the quality of the print cartridge. See "The HP DeskJet Toolbox" on page 54 for instructions on how to find it. 2 Click the Printer Services...the screen. If the preceding procedure does not improve the print quality, your print cartridges might be cleaned from the HP Toolbox: 1 Open the HP DeskJet Toolbox. Procedure 1: Correcting missing lines or dots Clean the print cartridges when you notice that the lines or dots are...