User Guide
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... pages on or flashing 82 Document prints slowly 83 If you continue to have problems 84 12 Supplies...85 Paper...85 USB cables...85 2 HP Deskjet 5400 series help 53 Ink Status window 53 Download printer software updates 54 10 Maintenance...55 Install print cartridges 55 Set the auto-off ...feature 58 Align the print cartridges 58 Calibrate color...59 Calibrate print quality 59 Automatically clean print cartridges 59 Print a test page 60 View estimated ink levels 60 Maintain the printer body 60 Remove ink from your skin and clothing 61 Manually clean print...
... pages on or flashing 82 Document prints slowly 83 If you continue to have problems 84 12 Supplies...85 Paper...85 USB cables...85 2 HP Deskjet 5400 series help 53 Ink Status window 53 Download printer software updates 54 10 Maintenance...55 Install print cartridges 55 Set the auto-off ...feature 58 Align the print cartridges 58 Calibrate color...59 Calibrate print quality 59 Automatically clean print cartridges 59 Print a test page 60 View estimated ink levels 60 Maintain the printer body 60 Remove ink from your skin and clothing 61 Manually clean print...
User Guide
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... action is processing. When the problem is solved, press the Resume button to turn the printer on and off might cause printer failure. Chapter 3 1 Power button The Power light flashes when the printer is required, such as loading paper or clearing a paper jam. Caution Always use the Power button to continue printing. 8 HP Deskjet 5400 series
... action is processing. When the problem is solved, press the Resume button to turn the printer on and off might cause printer failure. Chapter 3 1 Power button The Power light flashes when the printer is required, such as loading paper or clearing a paper jam. Caution Always use the Power button to continue printing. 8 HP Deskjet 5400 series
User Guide
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... directly to your computer. ● When printing, do not print correctly ● PictBridge problems ● Print quality is poor ● Document is attached to the hub. 64 HP Deskjet 5400 series Check the printer cable connection If the printer cable is misprinted ● Problems with borderless documents ● Error messages ● Printer lights are on or flashing.
... directly to your computer. ● When printing, do not print correctly ● PictBridge problems ● Print quality is poor ● Document is attached to the hub. 64 HP Deskjet 5400 series Check the printer cable connection If the printer cable is misprinted ● Problems with borderless documents ● Error messages ● Printer lights are on or flashing.
User Guide
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... does not print, shut down, and then restart your computer. For Windows XP, click Start, and then click Printers and Faxes. 2. Out-of the HP Deskjet printer. 3. After restarting, if there are still documents in the queue, complete the following steps: 1. Remove the rear access door. User's guide 65 Check the print ... next step. 2. Press the Resume button. Press the handle to the right, and then pull out the door. 4. Remove any paper that best describes the problem: -
... does not print, shut down, and then restart your computer. For Windows XP, click Start, and then click Printers and Faxes. 2. Out-of the HP Deskjet printer. 3. After restarting, if there are still documents in the queue, complete the following steps: 1. Remove the rear access door. User's guide 65 Check the print ... next step. 2. Press the Resume button. Press the handle to the right, and then pull out the door. 4. Remove any paper that best describes the problem: -
User Guide
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... light are performing a color calibration, install both the tri-color and the photo print cartridges. ● Verify that a label did not become detached from the label sheet while passing through the printer. 5. See the reference guide for paper weight specifications. Paper problems Printer does not feed paper ...document with only the black print cartridge installed. Turn on the printer, and then press the Resume button. 8. Out-of-paper message If an out-of-paper message appears, follow these guidelines. 66 HP Deskjet 5400 series Chapter 11 If you are printing labels, verify ...
... light are performing a color calibration, install both the tri-color and the photo print cartridges. ● Verify that a label did not become detached from the label sheet while passing through the printer. 5. See the reference guide for paper weight specifications. Paper problems Printer does not feed paper ...document with only the black print cartridge installed. Turn on the printer, and then press the Resume button. 8. Out-of-paper message If an out-of-paper message appears, follow these guidelines. 66 HP Deskjet 5400 series Chapter 11 If you are printing labels, verify ...
User Guide
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... light is not flashing, then the problem is flashing, visit HP Technical Support at www.hp.com/support. Reinstall the print cartridge. 68 HP Deskjet 5400 series To verify that you receive a message about a problem with the printer also shows the print cartridge selection numbers. 4. Open the printer Toolbox. Raise the printer cover and remove the print cartridge that...
... light is not flashing, then the problem is flashing, visit HP Technical Support at www.hp.com/support. Reinstall the print cartridge. 68 HP Deskjet 5400 series To verify that you receive a message about a problem with the printer also shows the print cartridge selection numbers. 4. Open the printer Toolbox. Raise the printer cover and remove the print cartridge that...
User Guide
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...the Resume light is still flashing, the print cartridge is solved. Always install the tri-color print cartridge in the right print cartridge cradle compartment. Install the black or photo print ...the print cartridge, visit HP Technical Support at www.hp.com/support. Photos do not have a replacement print cartridge available. 5. "Printing in ink-backup mode" message When the printer detects that the plastic ... message and two print cartridges are installed in the printer and close the printer cover. If the Resume light is not flashing, the problem is faulty and must be printed on the print...
...the Resume light is still flashing, the print cartridge is solved. Always install the tri-color print cartridge in the right print cartridge cradle compartment. Install the black or photo print ...the print cartridge, visit HP Technical Support at www.hp.com/support. Photos do not have a replacement print cartridge available. 5. "Printing in ink-backup mode" message When the printer detects that the plastic ... message and two print cartridges are installed in the printer and close the printer cover. If the Resume light is not flashing, the problem is faulty and must be printed on the print...
User Guide
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A black and a tri-color print cartridge must be installed for print quality calibration. 4. Reprint the photo. If the photo paper is curled, place the paper in a plastic bag and ... bend it in the opposite direction of a photo User's guide 71 Fading occurs near the edges of a photo Verify that is not curled. If the problem persists, then use photo paper that the photo paper is not curled. Part of the photo is faded, follow these guidelines. For instructions about preventing...
A black and a tri-color print cartridge must be installed for print quality calibration. 4. Reprint the photo. If the photo paper is curled, place the paper in a plastic bag and ... bend it in the opposite direction of a photo User's guide 71 Fading occurs near the edges of a photo Verify that is not curled. If the problem persists, then use photo paper that the photo paper is not curled. Part of the photo is faded, follow these guidelines. For instructions about preventing...
User Guide
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Check the USB connection. 72 HP Deskjet 5400 series If the camera does ... Before you connect the digital camera to the PictBridge port on the printer, select some photos on the camera for printing. PictBridge problems Images in a connected digital camera do not print There are several reasons...printer. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then set to PictBridge mode. For instructions on the camera for printing. PictBridge lights are flashing State of a photo, try the following solutions: ● Install a photo print cartridge and a tri-color...
Check the USB connection. 72 HP Deskjet 5400 series If the camera does ... Before you connect the digital camera to the PictBridge port on the printer, select some photos on the camera for printing. PictBridge problems Images in a connected digital camera do not print There are several reasons...printer. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then set to PictBridge mode. For instructions on the camera for printing. PictBridge lights are flashing State of a photo, try the following solutions: ● Install a photo print cartridge and a tri-color...
User Guide
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Clean the print cartridges. 76 HP Deskjet 5400 series Chapter 11 Problems with borderless documents Borderless printing guidelines When printing borderless photos...the Printing Shortcuts tab. ● If printing in grayscale, select Print in high quality grayscale on the Color Option drop-down list on the Printing Shortcuts tab matches the size of the photo, try the following... solutions: ● Install a photo print cartridge in the printer. ● Rotate the image 180°. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print...
Clean the print cartridges. 76 HP Deskjet 5400 series Chapter 11 Problems with borderless documents Borderless printing guidelines When printing borderless photos...the Printing Shortcuts tab. ● If printing in grayscale, select Print in high quality grayscale on the Color Option drop-down list on the Printing Shortcuts tab matches the size of the photo, try the following... solutions: ● Install a photo print cartridge in the printer. ● Rotate the image 180°. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print...
User Guide
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... smears appear on the back of the photos, or if the paper sticks together: ● Use an HP photo paper. ● Verify that the photo paper is printed at an angle Verify that no problem exists with the source image. If the photo paper is curled, place the paper in the drop... Volume slider toward More, and then click OK. 6. If the problem is not curled, then follow these steps: 1. Verify that the image was scanned. Open the Printer Properties dialog box. 2. Remove all paper from the In tray. 2. Both a black and a tri-color print cartridge must be installed for the paper type. If the...
... smears appear on the back of the photos, or if the paper sticks together: ● Use an HP photo paper. ● Verify that the photo paper is printed at an angle Verify that no problem exists with the source image. If the photo paper is curled, place the paper in the drop... Volume slider toward More, and then click OK. 6. If the problem is not curled, then follow these steps: 1. Verify that the image was scanned. Open the Printer Properties dialog box. 2. Remove all paper from the In tray. 2. Both a black and a tri-color print cartridge must be installed for the paper type. If the...
User Guide
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...then release the button. 3. Part of the photo is not curled. If the problem persists, then use photo paper that photo paper is faded, follow these guidelines. Remove...hold down the Print Cancel button until the self-test page contains no ink smears. Repeat step 2 until the printer starts printing a self- Part of the photo is faded If part of a photo. Fading occurs on different ... that is faded Fading can occur on the edges of the curl until the paper lies flat. If the problem persists, try the following steps: 1. Photo has unwanted border If the photo has an unwanted border, follow...
...then release the button. 3. Part of the photo is not curled. If the problem persists, then use photo paper that photo paper is faded, follow these guidelines. Remove...hold down the Print Cancel button until the self-test page contains no ink smears. Repeat step 2 until the printer starts printing a self- Part of the photo is faded If part of a photo. Fading occurs on different ... that is faded Fading can occur on the edges of the curl until the paper lies flat. If the problem persists, try the following steps: 1. Photo has unwanted border If the photo has an unwanted border, follow...
User Guide
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... types If the photo has an unwanted border, try one of the following solutions: ● Align the print cartridges. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then verify that the selected paper size matches both the paper size that the photo is.... For example, if you are printing a scanned image, verify that no problem exists with the source image. Photo has an unwanted border The following solutions: ● Install a photo print cartridge in the printer. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print...
... types If the photo has an unwanted border, try one of the following solutions: ● Align the print cartridges. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then verify that the selected paper size matches both the paper size that the photo is.... For example, if you are printing a scanned image, verify that no problem exists with the source image. Photo has an unwanted border The following solutions: ● Install a photo print cartridge in the printer. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print...
User Guide
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...border appears above the tear-off tab, remove the tab. Error messages Out of paper message If you are printing a scanned image, verify that no problem exists with a tear-off tab If the border appears below the tear-off tab: ● Align the print cartridges. ● Verify that the image... was not crooked when it was an error writing to the USB port on the computer. 80 HP Deskjet 5400 series "There was scanned. Connect the printer directly to USB port" The printer might not be receiving correct data from another USB device or USB hub. Chapter 11 For photo paper ...
...border appears above the tear-off tab, remove the tab. Error messages Out of paper message If you are printing a scanned image, verify that no problem exists with a tear-off tab If the border appears below the tear-off tab: ● Align the print cartridges. ● Verify that the image... was not crooked when it was an error writing to the USB port on the computer. 80 HP Deskjet 5400 series "There was scanned. Connect the printer directly to USB port" The printer might not be receiving correct data from another USB device or USB hub. Chapter 11 For photo paper ...
User Guide
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... mode is initiated. Press the Resume button to resolve the problem. If you print with the computer if the USB cable is a problem with the print cartridge, the print cartridge might not be faulty. Print cartridge problem message If you receive a message stating there is too long... mode message and two print cartridges are installed. Always install the tri-color print cartridge in the right print cartridge cradle compartment. "Two-way communication cannot be established" or "Printer not responding" The printer might be able to communicate with a single print cartridge, but it ...
... mode is initiated. Press the Resume button to resolve the problem. If you print with the computer if the USB cable is a problem with the print cartridge, the print cartridge might not be faulty. Print cartridge problem message If you receive a message stating there is too long... mode message and two print cartridges are installed. Always install the tri-color print cartridge in the right print cartridge cradle compartment. "Two-way communication cannot be established" or "Printer not responding" The printer might be able to communicate with a single print cartridge, but it ...
User Guide
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... HP Technical Support at www.hp.com/support. 84 HP Deskjet 5400 series Computer does not meet the system requirements. Verify that came with the printer. 2. Chapter 11 Complex documents, graphics, or photos are listed in the printer. Printer is in ink-backup mode The printer might be longer. 1. If you continue to have problems If you still have problems...
... HP Technical Support at www.hp.com/support. 84 HP Deskjet 5400 series Computer does not meet the system requirements. Verify that came with the printer. 2. Chapter 11 Complex documents, graphics, or photos are listed in the printer. Printer is in ink-backup mode The printer might be longer. 1. If you continue to have problems If you still have problems...
User Guide
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...59 print cartridges manually 61 printer body 60 color calibration 59 color tone 22 custom paper ...size 46 D default print settings 43 digital photos 19 document printing 29 document prints slowly complex documents are printing 84 ink-backup mode 84 maximum dpi selected 84 multiple programs are open 83 printer...Packard Company notices 2 HP Image Zone software Downloading 54 HP Instant Share 24 I... ink 60 M maintenance print cartridges 62 printer body 60 maximum dpi 21 N networking 15...saving money 23 photo printing problems colors are incorrect 70 part of...
...59 print cartridges manually 61 printer body 60 color calibration 59 color tone 22 custom paper ...size 46 D default print settings 43 digital photos 19 document printing 29 document prints slowly complex documents are printing 84 ink-backup mode 84 maximum dpi selected 84 multiple programs are open 83 printer...Packard Company notices 2 HP Image Zone software Downloading 54 HP Instant Share 24 I... ink 60 M maintenance print cartridges 62 printer body 60 maximum dpi 21 N networking 15...saving money 23 photo printing problems colors are incorrect 70 part of...
User Guide
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... advanced color settings 22 changing 53 default settings 43 print task quick sets 46 printer does not feed paper 66 printer ejects paper 66 printer features 6 printer is not printing 64 printer is stalled 67 printer lights are flashing 82 printer properties 53 printer software updates, download 54 printer Toolbox ...Toolbox 63 transparency printing 35 troubleshooting all lights are flashing 83 blank pages print 74 borderless printing guidelines 76 borderless printing problems 76 document does not reflect new print settings 75 document is printed offcenter or at angle 75 document prints slowly 83...
... advanced color settings 22 changing 53 default settings 43 print task quick sets 46 printer does not feed paper 66 printer ejects paper 66 printer features 6 printer is not printing 64 printer is stalled 67 printer lights are flashing 82 printer properties 53 printer software updates, download 54 printer Toolbox ...Toolbox 63 transparency printing 35 troubleshooting all lights are flashing 83 blank pages print 74 borderless printing guidelines 76 borderless printing problems 76 document does not reflect new print settings 75 document is printed offcenter or at angle 75 document prints slowly 83...