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Gateway Profile 5 Powers Up But Has No Video. Get 'no Signal' Message On Boot.
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Popular Gateway Profile 5.5 Manual Pages
Gateway Profile 5/5.5 User Guide - Page 3
...eSupport 4
Help and Support 5 Searching for a topic 6
BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8
2 Checking Out Your Gateway Computer 9
Front 10 Back 12 Right side 14 Microsoft Certificate of Authenticity 15 Finding your specifications 15 Accessories 16
3 Getting Started 17
Working safely 18 Reducing eye strain 18 Setting up your computer desk...
Gateway Profile 5/5.5 User Guide - Page 8
... hope that you with our range of -class service and support in good operating condition. Thank you keep your computer in addition to high-quality, brand-name components at Gateway.
2
www.gateway.com
Thanks again, from your new computer. You have a problem, our knowledgeable, dedicated customer service department will provide you will receive the utmost satisfaction...
Gateway Profile 5/5.5 User Guide - Page 10
... is represented by -step wizard to locate your drivers. Product Support
Click Product Support to get the latest software updates for both sales and support. Contact Us
Click Contact Us to access links to access product documentation, specifications, and guides. Support Home
Click Support Home, then click All Support Documents to technical support with a live technician, including chat and...
Gateway Profile 5/5.5 User Guide - Page 73
Chapter 6
Troubleshooting
■ Troubleshooting typical hardware and software problems
■ Getting telephone support ■ Using automated troubleshooting
systems ■ Getting tutoring and training
67
Gateway Profile 5/5.5 User Guide - Page 74
... damaged Instead, unplug your computer is not full. ■ If an error message appears on the screen, write down the exact message.
Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you
performed and make sure that
all connections are secure...
Gateway Profile 5/5.5 User Guide - Page 80
...problem with your Internet service provider (ISP) is set up )" on page 76.
■ Make sure that the modem cable is plugged into
the modem jack and not the Ethernet network jack. If you may be accessed, or you see a "General failure reading drive C" error...your modem. For instructions on fixing hard drive problems, see "Checking the hard drive for help.
74
www.gateway.com The hard drive...
Gateway Profile 5/5.5 User Guide - Page 81
...
■ Reinstall the keyboard device driver.
If the error message still appears, disconnect from the...gateway.com
75
You see
the poster that the keyboard cable is plugged in the Search box , then click the arrow.
Contact your Internet service provider (ISP) is set up correctly. For more information about troubleshooting Internet connections, click Start, then click Help and Support...
Gateway Profile 5/5.5 User Guide - Page 82
...modem jack and not the Ethernet
network jack. Memory
You see a "Not enough memory" error message Close all programs, then restart your computer. Type the keyword memory error in the My Computer window ■ Reboot your computer and unplug the keyboard.
Help and Support
For more information about troubleshooting memory errors, click Start, then click Help and Support. See "Back" on the...
Gateway Profile 5/5.5 User Guide - Page 85
... Panel window opens. Help and Support
For more information about the modem
appears, the modem passed diagnostics.
You may hear unusual handshaking sounds when the modems first connect. www.gateway.com
...connect to close the Phone and Modem Options dialog box.
Type the keyword modem troubleshooting in correctly. ■ Shut down and restart your modem, then click Properties....
Gateway Profile 5/5.5 User Guide - Page 86
...computer department or network administrator for help. Help and Support
For more information about setting up a network in the Search box , then click....
Passwords
Your computer does not accept your password Make sure that the surge protector is turned off, then retype the password.
Replace any damaged cables.
80
www.gateway.com For more information about troubleshooting your...
Gateway Profile 5/5.5 User Guide - Page 87
..., then click
Set as Default Printer.
■ Reinstall the printer driver. The Printers and Faxes window opens.
If your
Control Panel is in Category View, click Printers and Other Hardware.
2 Click the Printers and Faxes icon. Press the button to put the printer online. ■ Check the cable for instructions on installing the printer driver. Printer...
Gateway Profile 5/5.5 User Guide - Page 88
...See the printer documentation for instructions for adding additional memory. Sound
You are not getting sound from the speakers ■ Make sure that mute controls are turned up. Help and Support
For more information about printer troubleshooting, click Start, then
click Help and Support.
Help and Support
For more information about sound troubleshooting, click Start, then
click...
Gateway Profile 5/5.5 User Guide - Page 100
... building a new home or your existing home already has Ethernet cable installed in each computer or network device.
94
www.gateway.com Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at three different speeds. Important
Check local code requirements before installing Ethernet cable or other network types. This connection type is...
Gateway Profile 5/5.5 User Guide - Page 136
...part of it describes at www.gateway.com. For the latest product updates, consult the Gateway Web site at any time. Intel, Intel Inside logo, and Pentium are trademarks or registered trademarks of Gateway, Inc. Microsoft, MS, MS-DOS, and Windows...omission in this manual, even if advised of the possibility of Gateway, Inc. All other countries. Trademark Acknowledgments
Gateway and the ...
Gateway Profile 5/5.5 User Guide - Page 146
...28 numeric 27, 28 Windows 27, 28
L
label Microsoft Certificate of Authenticity 15
LAN IP Address 110 laser printer 16 LCD panel
cleaning 52
troubleshooting 71, 72
lights See...protecting from viruses 49
mapping network drives 118 memory
adding 62 installing 62 purchasing 16 replacing 62 troubleshooting 76 memory card reader locating 11 memory card types supported 41 using 41 microphone
jack 11, 13
...
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