Gateway Profile 5.5 Support Question
Gateway Profile 5.5 Support Question
Find answers below for this question about Gateway Profile 5.5.Need a Gateway Profile 5.5 manual? We have 1 online manual for this item!
Question posted by lpenrod2 on June 8th, 2014
Gateway Profile 5 Powers Up But Has No Video. Get 'no Signal' Message On Boot.
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Related Gateway Profile 5.5 Manual Pages
Gateway Profile 5/5.5 User Guide - Page 3
...for a topic 6
BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8
2 Checking Out Your Gateway Computer 9
Front 10 Back 12 Right side 14 Microsoft Certificate of Authenticity 15...at your computer 19 Avoiding discomfort and injury from repetitive strain 19 Protecting from power source problems 20
Starting your computer 20 Waking up your computer 21
Turning ...
Gateway Profile 5/5.5 User Guide - Page 5
...Memory 76 Memory card reader 76 Modem (dial-up 76 Mouse 79 Networks 80 Passwords 80 Power 80 Printer 81 Sound 82 Telephone support 83 Before calling Gateway Customer Care 83 Telephone numbers 84 Self-help 85 Tutoring 85 Training 85
7 Networking Your... 120 Troubleshooting Your Ethernet network 121 Wired Ethernet network 121 Wireless Ethernet network 122
www.gateway.com
iii
Gateway Profile 5/5.5 User Guide - Page 10
.... Downloads
Click Downloads, then click My Downloads to get a list of Gateway telephone numbers for both sales and support.
For more information, see "Telephone support" on topics, such as the status of how-to articles and videos on page 83. PC Tools
Click PC Tools to access utilities to help you have...
Gateway Profile 5/5.5 User Guide - Page 13
...Many programs provide information online so you are using the Internet, sending a fax, and changing power-saving settings as well as other topics. You can research a topic or learn how to ...the Using Your Computer guide:
■ Click Start, All Programs, then click Gateway Documentation. Online help contents, checking the index, searching for information by clicking a Help button. This...
Gateway Profile 5/5.5 User Guide - Page 16
Front
Display controls
Speaker
Headphone jack
Memory card reader or diskette drive
Microphone Volume control
jack
buttons
CD/DVD/ Recordable drive
Power button
Speaker
10
www.gateway.com
Gateway Profile 5/5.5 User Guide - Page 17
...reader" on -screen display) and adjust the computer display settings.
You can also configure the power button to store smaller files on page 40. To access this drive to listen to adjust ...guide, click Start, All Programs, then click Gateway Documentation. To identify your drive type and for more information on changing the power button setting, see "Changing Power-Saving Settings" in . www...
Gateway Profile 5/5.5 User Guide - Page 18
Back
Ethernet jack
Monitor out port (optional)
PS/2 mouse port Audio line in jack
Parallel port
KB/Mouse Connect button (optional)
Modem jack (optional)
USB ports
Microphone
jack
PS/2
Audio
keyboard
line out
port
Serial
jack
port
Monitor in port
Power connector
12
www.gateway.com
Gateway Profile 5/5.5 User Guide - Page 19
... as a digital camera) into this port. Plug an external video source into this port. Parallel port
KB/Mouse Connect button (optional...mouse, and your computer. Plug a microphone into this port. www.gateway.com
13
For more information, see "Installing a printer, scanner,..."Connecting the modem" on page 38.
Plug the power cable into this jack.
For more information, see "Connecting...
Gateway Profile 5/5.5 User Guide - Page 20
... 6-pin IEEE 1394 ports. For more information, see "Installing a printer, scanner, or other peripheral device" on page 38.
14
www.gateway.com Plug USB (Universal Serial Bus) devices (such as a digital video camera) into these ports. For more information, see "Adding and removing PC Cards" on page 38. For more information, see...
Gateway Profile 5/5.5 User Guide - Page 64
...hard drive. Although the cable connections for the Profile 5.5 are different, the procedure is the same.
Warning
Make sure that you removed all external cables and the power cord.
2 Press the drive cage release latch.
58
www.gateway.com The photographs in "Opening the case"...in this procedure. Replacing the hard drive
Use this procedure to perform this procedure show the Profile 5.
Gateway Profile 5/5.5 User Guide - Page 65
www.gateway.com
59 3 While holding the latch, pull the drive cage out of the computer. (Profile 5 shown) 4 Disconnect the drive cable and power cable from the hard drive.
Gateway Profile 5/5.5 User Guide - Page 74
... panel while your hard drive is not full. ■ If an error message appears on and while the modem cable and the power cord are connected.
■ Make sure that you followed each instruction. ■...; If an error occurs in the Search box , then click the arrow.
68
www.gateway.com Help and...
Gateway Profile 5/5.5 User Guide - Page 87
... that the printer is in the printer setup. You see a "Printer queue is full" error message ■ Make sure that the printer is plugged into an AC power source.
www.gateway.com
81 Make sure that you want to work offline:
1 Click Start, then click Control Panel... for bent or broken pins. ■ If the printer you have an online/offline button that the power cable is online.
Gateway Profile 5/5.5 User Guide - Page 89
... injury, do not attempt to the instructions provided with it is supplying power.
Telephone support
Before calling Gateway Customer Care
If you have a technical problem with your computer, follow troubleshooting steps. If you did not purchase the hardware or software from Gateway, see :
■ Online Help
■ Printed documentation
■ The Microsoft Windows...
Gateway Profile 5/5.5 User Guide - Page 138
... 256 KB ■ 512 KB Profile 5.5:
■ Up to change without notice or obligation.
LCD panel
■ Maximum color depth: 16.2 million colors ■ Supports Video Scaling ■ 15.0-inch LCD-...
0.294 mm × 0.294 mm dot pitch, 88° viewing angle
132
www.gateway.com
The memory is listed.
Processor and core logic
Processor
To determine your computer's total memory...
Gateway Profile 5/5.5 User Guide - Page 139
...Video graphics controller Profile 5 options:
(depending on configuration) ■ GeForce FX 5200; 64 MB DDR ■ Integrated Intel® Extreme Graphics2 with up to 64 MB memory (depending on computer's installed memory) Profile...
Stereo speakers built into front panel Power rating: 5 W per channel
Audio CODEC
Profile 5: Sigmatel STA09758T Profile 5.5: RealTek ALC203
Modem (optional)
...
Gateway Profile 5/5.5 User Guide - Page 144
...
monitor 13
mouse 13, 14 network 13, 33
parallel 13 power 13 power cord 13
printer 13, 14
PS/2 keyboard 13 PS/2 mouse...digital camera
serial port 13
USB port 13, 14
digital video camera IEEE 1394 port 14
DIMM See memory
directional keys 27...drive 11 troubleshooting 70 using 40
display adjusting 34
troubleshooting 71, 72
documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using ...
Gateway Profile 5/5.5 User Guide - Page 147
...91, 95, 101, 108 jack 13, 33
protecting from power surge 20 troubleshooting 76 monitor cleaning 52 port 13 See also ...sharing devices 88 sharing drives 88 sharing Internet connections 88 sharing printers 88 streaming audio 88 streaming video 88 New Connection Wizard 112 next button 29 non-technical support Accounting 84 Sales 84 Warranty 84 ... shortcut menu 32
OSD controls 11, 34
www.gateway.com
141
Gateway Profile 5/5.5 User Guide - Page 149
...
programs 32 static electricity 55 stop button 29 streaming audio and video 88
subnet mask entering 98
surge protector 20
T
TCP/IP...testing network 111
training CD 85 classroom 85 Gateway Learning Libraries 85 Learn With Gateway 85
troubleshooting automated system 84 CD drive 69...card reader 76 modem 76 mouse 79 network 80 passwords 80 power 80 printer 81 safety guidelines 68
screen 71, 72
screen area...
Gateway Profile 5/5.5 User Guide - Page 150
turning on computer 11, 20
tutoring fee-based 85
U uninterruptible power supply (UPS) 16, 20
updating device drivers 4 Norton AntiVirus 51 Windows 48
UPS 16, 20 USB port 13, 14, 38
V
VGA port 13 video
playing 46 streaming 88 video file streaming 88 viewing shared drives and folders 118 virus protecting against 49 removing...
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