8511050 - Gateway Computer User Guide
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
8511050 - Gateway Computer User Guide
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... special offers. Customer Service Click Customer Service to help you get drivers specific to get a list of all Gateway computers. Click Call Us to access product documentation, specifications, and guides for BIOS and driver upgrades. Click the arrow button to open the Select Your Computer ... Click Downloads to your model number to get the latest software updates for all the products that Gateway supports. By entering your serial number you manage your drivers. Upgrade Center Click Upgrade Center to locate your computer. To view support documents for your serial number...
... special offers. Customer Service Click Customer Service to help you get drivers specific to get a list of all Gateway computers. Click Call Us to access product documentation, specifications, and guides for BIOS and driver upgrades. Click the arrow button to open the Select Your Computer ... Click Downloads to your model number to get the latest software updates for all the products that Gateway supports. By entering your serial number you manage your drivers. Upgrade Center Click Upgrade Center to locate your computer. To view support documents for your serial number...
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...1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in the Control Panel, you may need to an earlier configuration. Help and Support For more ...a setting in the HelpSpot Search box , then click the arrow. Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To reinstall your computer is not working...
...1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in the Control Panel, you may need to an earlier configuration. Help and Support For more ...a setting in the HelpSpot Search box , then click the arrow. Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To reinstall your computer is not working...
8511050 - Gateway Computer User Guide
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... up, then try again. ■ Try a different disc. Audio See "Sound" on page 75. Battery See "Power" on page 77. www.gateway.com 61 For more information, see "Cleaning CDs or DVDs" on page 47. ■ Restart your computer, then enter the BIOS Setup utility by ...following the instructions in the drive documentation. ■ Reinstall the device driver. Occasionally discs are listed in alphabetical order. For more information, see "Identifying drive types" on your computer. ■ Clean the disc. Add-in...
... up, then try again. ■ Try a different disc. Audio See "Sound" on page 75. Battery See "Power" on page 77. www.gateway.com 61 For more information, see "Cleaning CDs or DVDs" on page 47. ■ Restart your computer, then enter the BIOS Setup utility by ...following the instructions in the drive documentation. ■ Reinstall the device driver. Occasionally discs are listed in alphabetical order. For more information, see "Identifying drive types" on your computer. ■ Clean the disc. Add-in...
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For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer. ■ Clean the ...disc distribution. To identify your computer's delivery address. Your DVD drive's regional code must match. You may not match. 62 www.gateway.com The regional code for the disc. For more information, see "Cleaning CDs or DVDs" on page 37. ■ Make ... disc packaging. For more information, see "Identifying drive types" on page 47. ■ Reinstall the audio device drivers.
For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer. ■ Clean the ...disc distribution. To identify your computer's delivery address. Your DVD drive's regional code must match. You may not match. 62 www.gateway.com The regional code for the disc. For more information, see "Cleaning CDs or DVDs" on page 37. ■ Make ... disc packaging. For more information, see "Identifying drive types" on page 47. ■ Reinstall the audio device drivers.
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... to replace it. Liquid spilled in the keyboard If you know works to make sure that might be stuck, then restart your computer. www.gateway.com 67 A keyboard character keeps repeating or you see the poster that came with your computer. ■ Remove all extension cables and switch ...the keyboard cable is plugged in correctly. Press each key to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver. Troubleshooting ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of the Internet ...
... to replace it. Liquid spilled in the keyboard If you know works to make sure that might be stuck, then restart your computer. www.gateway.com 67 A keyboard character keeps repeating or you see the poster that came with your computer. ■ Remove all extension cables and switch ...the keyboard cable is plugged in correctly. Press each key to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver. Troubleshooting ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of the Internet ...
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... "Adjusting the color depth" in and turned on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is connected to the video port on the back of your hard drive. The Control Panel window opens....then click the Modems tab. 3 Click the modem you know works to close the Phone and Modem Options dialog box. If your computer. 72 www.gateway.com Monitor The screen resolution is in the Search box , then click the arrow. Chapter 6: Troubleshooting To turn down the modem volume: 1 Click ...
... "Adjusting the color depth" in and turned on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is connected to the video port on the back of your hard drive. The Control Panel window opens....then click the Modems tab. 3 Click the modem you know works to close the Phone and Modem Options dialog box. If your computer. 72 www.gateway.com Monitor The screen resolution is in the Search box , then click the arrow. Chapter 6: Troubleshooting To turn down the modem volume: 1 Click ...
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Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the printer is not set ... a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com See the printer documentation for instructions for instructions on installing the printer driver. To make sure that came with your Control Panel is out of the printer you want to add additional...
Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the printer is not set ... a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com See the printer documentation for instructions for instructions on installing the printer driver. To make sure that came with your Control Panel is out of the printer you want to add additional...
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...Ethernet you are using for your network, you must install one is already installed on installing the card and any required drivers. 84 www.gateway.com to automatically configure network and IP addresses Determining if an Ethernet is already installed on your computers To determine if ...need for instructions on your computer: 1 Click Start, then click Control Panel. The Control Panel window opens. A mixture of components rated at accessories.gateway.com. Tips & Tricks When buying your router, be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit ...
...Ethernet you are using for your network, you must install one is already installed on installing the card and any required drivers. 84 www.gateway.com to automatically configure network and IP addresses Determining if an Ethernet is already installed on your computers To determine if ...need for instructions on your computer: 1 Click Start, then click Control Panel. The Control Panel window opens. A mixture of components rated at accessories.gateway.com. Tips & Tricks When buying your router, be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit ...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
8511861 - Gateway Computer Hardware Reference for Windows Vista (6-Bay Micro uBTX Case)
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www.gateway.com Backing up files 69 Scheduling maintenance tasks 70 Moving from your old computer 71 Moving with Windows Easy Transfer 71 Moving files and settings ...-up 89 Monitor 92 Mouse 94 Networks 94 Passwords 94 Power 95 Printer 95 Sound 96 Recovering your system 97 Recovering pre-installed software and drivers 98 Using Microsoft System Restore 104 Recovering your system to its factory condition . . . . 107 Recovering your system using the Windows DVD . . . 108 iii
www.gateway.com Backing up files 69 Scheduling maintenance tasks 70 Moving from your old computer 71 Moving with Windows Easy Transfer 71 Moving files and settings ...-up 89 Monitor 92 Mouse 94 Networks 94 Passwords 94 Power 95 Printer 95 Sound 96 Recovering your system 97 Recovering pre-installed software and drivers 98 Using Microsoft System Restore 104 Recovering your system to its factory condition . . . . 107 Recovering your system using the Windows DVD . . . 108 iii
8511861 - Gateway Computer Hardware Reference for Windows Vista (6-Bay Micro uBTX Case)
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...Occasionally discs are turned off. For more information, see "Cleaning optical discs" on page 63. • Reinstall the audio device drivers. To identify your computer. • Clean the disc. For more information, see "Cleaning optical discs" on page 63. • Reinstall the device...are turned up. For more information, see the "Using Drives and Media Files" chapter in the drive documentation. • Reinstall the device driver. For more information, see "Adjusting the volume" on your computer restarts. CHAPTER 6: Troubleshooting • Clean the disc. An audio CD does...
...Occasionally discs are turned off. For more information, see "Cleaning optical discs" on page 63. • Reinstall the audio device drivers. To identify your computer. • Clean the disc. For more information, see "Cleaning optical discs" on page 63. • Reinstall the device...are turned up. For more information, see the "Using Drives and Media Files" chapter in the drive documentation. • Reinstall the device driver. For more information, see "Adjusting the volume" on your computer restarts. CHAPTER 6: Troubleshooting • Clean the disc. An audio CD does...
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... with your ISP for technical support. Keyboard The keyboard does not work • Make sure that the keyboard port works. • Reinstall the keyboard device driver. Press each key to make sure that the keyboard cable is plugged in correctly. A keyboard character keeps repeating or you see the poster that came...
... with your ISP for technical support. Keyboard The keyboard does not work • Make sure that the keyboard port works. • Reinstall the keyboard device driver. Press each key to make sure that the keyboard cable is plugged in correctly. A keyboard character keeps repeating or you see the poster that came...
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... to another monitor, electric fan, fluorescent light, metal shelf, or laser printer. • You demagnetize the screen using the monitor's degauss feature. www.gateway.com • Reinstall the device driver. • Connect a monitor that : • Non-shielded speakers are most obvious when the monitor displays a white background. The damper wire is there...
... to another monitor, electric fan, fluorescent light, metal shelf, or laser printer. • You demagnetize the screen using the monitor's degauss feature. www.gateway.com • Reinstall the device driver. • Connect a monitor that : • Non-shielded speakers are most obvious when the monitor displays a white background. The damper wire is there...
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... is not set to check your printer for adding additional memory. For more information, see "Adjusting the volume" on installing the printer driver. CHAPTER 6: Troubleshooting • Reinstall the printer driver. See the guide that the volume controls are using external speakers, see a "Printer is not set to press after adding paper. The...
... is not set to check your printer for adding additional memory. For more information, see "Adjusting the volume" on installing the printer driver. CHAPTER 6: Troubleshooting • Reinstall the printer driver. See the guide that the volume controls are using external speakers, see a "Printer is not set to press after adding paper. The...
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... Most computer problems can be to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that were pre-installed at www.gateway.com. Gateway provides everything you created. (Your computer must have a recordable disc drive to use these options.) • To re-install Windows...
... Most computer problems can be to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that were pre-installed at www.gateway.com. Gateway provides everything you created. (Your computer must have a recordable disc drive to use these options.) • To re-install Windows...