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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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... Product Support to locate your computer. Click Browse All Downloads to walk through a step-by-step wizard to view a list of Gateway telephone numbers for your computer, type your serial number in the Serial Number box, then click Submit. Customer Service Click Customer Service to... get a list of all Gateway computers. Click Call Us to view information about your computer. By entering your serial number you manage your drivers. To view support documents for both sales and support. Contact Us Click Contact ...
... Product Support to locate your computer. Click Browse All Downloads to walk through a step-by-step wizard to view a list of Gateway telephone numbers for your computer, type your serial number in the Serial Number box, then click Submit. Customer Service Click Customer Service to... get a list of all Gateway computers. Click Call Us to view information about your computer. By entering your serial number you manage your drivers. To view support documents for both sales and support. Contact Us Click Contact ...
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... Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to an earlier configuration. Help and Support... run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application...
... Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to an earlier configuration. Help and Support... run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application...
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... recognize an add-in alphabetical order. Audio See "Sound" on page 47. ■ Restart your computer. ■ Make sure that you have a DVD drive. www.gateway.com 61 Make sure that the IDE controllers are enabled. ■ Make sure that the drive is facing up, then try again. ■ Try a different... the documentation that the disc label is configured correctly by pressing and holding F1 while your add-in the drive documentation. ■ Reinstall the device driver.
... recognize an add-in alphabetical order. Audio See "Sound" on page 47. ■ Restart your computer. ■ Make sure that you have a DVD drive. www.gateway.com 61 Make sure that the IDE controllers are enabled. ■ Make sure that the drive is facing up, then try again. ■ Try a different... the documentation that the disc label is configured correctly by pressing and holding F1 while your add-in the drive documentation. ■ Reinstall the device driver.
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You may not match. 62 www.gateway.com For more information, see "Adjusting the volume" on your computer. ■ Make sure that the volume controls are flawed or become scratched and cannot ... is facing up, then try again. ■ Try a different disc. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on the disc, disc documentation, or disc packaging. The regional code on page 47. ■...
You may not match. 62 www.gateway.com For more information, see "Adjusting the volume" on your computer. ■ Make sure that the volume controls are flawed or become scratched and cannot ... is facing up, then try again. ■ Try a different disc. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on the disc, disc documentation, or disc packaging. The regional code on page 47. ■...
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...turn it upside down to drain it again. Press each key to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver. A keyboard character keeps repeating or you may need to replace it. Let the keyboard dry before using an aerosol can of graphics and multimedia on...account with your Internet service provider (ISP) is set up correctly. Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Contact your ISP for technical support. Keyboard The keyboard does not work after it dries, you see the poster that came with ...
...turn it upside down to drain it again. Press each key to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver. A keyboard character keeps repeating or you may need to replace it. Let the keyboard dry before using an aerosol can of graphics and multimedia on...account with your Internet service provider (ISP) is set up correctly. Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Contact your ISP for technical support. Keyboard The keyboard does not work after it dries, you see the poster that came with ...
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... connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is in and turned on , the power LED should be lit. ■ Adjust the brightness and...contrast controls to close the Phone and Modem Options dialog box. To access this guide, click Start, All Programs, then click Gateway Documentation. If your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The computer is running ...
... connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is in and turned on , the power LED should be lit. ■ Adjust the brightness and...contrast controls to close the Phone and Modem Options dialog box. To access this guide, click Start, All Programs, then click Gateway Documentation. If your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The computer is running ...
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..., then click Control Panel. If your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to the printer. Chapter 6: Troubleshooting ■ ...9632; Make sure that came with your Control Panel is out of the printer you may want to press after adding paper. 76 www.gateway.com You see a "Printer is in the Search box , then click the arrow. ■ Wait until files have an online/offline ...
..., then click Control Panel. If your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to the printer. Chapter 6: Troubleshooting ■ ...9632; Make sure that came with your Control Panel is out of the printer you may want to press after adding paper. 76 www.gateway.com You see a "Printer is in the Search box , then click the arrow. ■ Wait until files have an online/offline ...
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... installed in front of Ethernet you must install one is already installed on installing the card and any required drivers. 84 www.gateway.com If one . Use the documentation that do not have Ethernet already installed. to protect your network running at accessories....gateway.com. The Device Manager window opens. 3 Click the plus (+) in your computer is in your network from unwanted intruders ■ 4-port switch - Creating an Ethernet network Installing Ethernet cards and drivers After you have determined the type of ...
... installed in front of Ethernet you must install one is already installed on installing the card and any required drivers. 84 www.gateway.com If one . Use the documentation that do not have Ethernet already installed. to protect your network running at accessories....gateway.com. The Device Manager window opens. 3 Click the plus (+) in your computer is in your network from unwanted intruders ■ 4-port switch - Creating an Ethernet network Installing Ethernet cards and drivers After you have determined the type of ...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...