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Popular Gateway GT3220m Manual Pages
8511050 - Gateway Computer User Guide - Page 3
...Getting Help 1
Gateway Web site 3 Using Support 3
Help and Support 5 Searching for a topic 6
BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8
2 Checking Out Your Gateway Computer 9
Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15
Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16...
8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
... instruction. ■ If an error occurs in the
Search box
, then click the arrow.
60
www.gateway.com For more information about preventing damage from static electricity, see the program's printed documentation or the
online help.
Help and Support
For more information about troubleshooting, click Start, then click
Help and Support. First steps
If you have problems...
8511050 - Gateway Computer User Guide - Page 72
... error, your ISP is set up modem, make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack.
Contact your ISP technical support for help.
■ Make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. For more information about troubleshooting...
8511050 - Gateway Computer User Guide - Page 74
..." on page 66.
68
www.gateway.com
Memory card reader
Drive letters for the memory card slots do not appear in the Search box
, then click the arrow. Type the keyword memory
error in the My Computer window ■ Reboot your computer.
Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help...
8511050 - Gateway Computer User Guide - Page 77
... appears with your computer. Type the keyword modem
troubleshooting in the Search box
, then
click the arrow. www.gateway.com
71 The Control Panel window opens.
The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. If information about modem troubleshooting, click Start, then
click Help and Support. If the handshaking...
8511050 - Gateway Computer User Guide - Page 80
Networks
You cannot connect to your company computer department or network administrator for help.
Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support.
Make sure that CAPS LOCK is turned off, then retype the password.
74
www.gateway.com
Contact your company network Every network is unique. Clean the mouse...
8511050 - Gateway Computer User Guide - Page 82
... Faxes icon. The Control Panel window opens. Help and Support
For more information about printer troubleshooting, click Start, then
click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. See the guide that the printer is online.
You see a "Printer queue is full" error message ■ Make sure that the printer is...
8511050 - Gateway Computer User Guide - Page 83
... volume" on .
■ Make sure that mute controls are turned up. Type the keyword sound troubleshooter
in the Search box
, then click the arrow. For more information about sound troubleshooting, click Start, then
click Help and Support. Help and Support
For more information, see "Configuring the audio jacks" on page 30.
■ Make sure...
8511050 - Gateway Computer User Guide - Page 84
... with it according to work, make sure that you have installed it . Chapter 6: Troubleshooting
Telephone support
Before calling Gateway Customer Care
If you have a technical problem with your computer, follow troubleshooting steps.
78
www.gateway.com If you did not purchase the hardware or software from Gateway, see :
■ Online Help
■ Printed documentation
■ The Microsoft...
8511050 - Gateway Computer User Guide - Page 88
... be used to obtain a permit and hire a licensed installer. Ethernet, Fast Ethernet, or Gigabit Ethernet
Ethernet is available at 1000 Mbps.
Important
Check local code requirements before installing Ethernet cable or other wiring in the home.
Chapter 7: Networking Your Computer
Introduction to each computer or network device.
82
www.gateway.com This connection type is Dynamic Host...
8511050 - Gateway Computer User Guide - Page 90
The Control Panel window opens. If your Ethernet cards for instructions on installing the card and any required drivers.
84
www.gateway.com
to eliminate the need to install Ethernet cards and drivers on the computers that comes with your Control
Panel is already installed on your computers
To determine if Ethernet is in your network from unwanted intruders
■ 4-port switch ...
8511050 - Gateway Computer User Guide - Page 106
...where it is left unattended or unused for long periods of any Gateway product during a lightning storm or when it could be taken to keep...installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part...
8511050 - Gateway Computer User Guide - Page 112
... component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case) - Page 6
... is an in-depth, easy-to-read manual that are specific to this guide
This guide includes information and maintenance instructions that includes information on your hard drive. For all other software ■ Controlling audio and video settings ■ Using the Internet ■ Protecting your model of Gateway computer. Accessing the User Guide
In addition to your files ■ Playing...
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