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8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 3
...Getting Help 1
Gateway Web site 3 Using Support 3
Help and Support 5 Searching for a topic 6
BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8
2 Checking Out Your Gateway Computer 9
Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15
Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 10
... the latest software updates for both sales and support. Downloads
Click Downloads to get drivers specific to locate your account and general information about warranties and special offers. Customer Service
Click Customer Service to view and purchase upgrades for your computer, type your computer. To view support documents for your computer. Upgrade Center
Click Upgrade Center to view...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 42
... use the remove hardware the memory card. Double-click
the drive letter (for the memory card reader access indicator to remove
36
www.gateway.com You could lose data.
Chapter 4: Using Drives and Ports
Inserting a memory card
Caution
To avoid memory card damage or errors while using a memory card, insert only one memory card in the taskbar to...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
... devices, review the installation procedures you
performed and make sure that
all connections are secure. ■ Make sure that you have problems with your computer, try these safety guidelines:
■ Never remove your computer case cover while your computer and contact a qualified computer technician. First steps
If you followed each instruction. ■ If an error occurs in the...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
...-system disk" or "disk error" error message ■ Eject the diskette from the ISP connection and close your modem. See "Desktop PC Back" on page 68. Double-check the URL or try a different URL.
For more information about troubleshooting Internet connections, click Start, then click Help and Support. If you have a problem with your ISP is...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
... about troubleshooting memory errors, click
Start, then click Help and Support. Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com Memory card reader
Drive letters for the memory card slots do not appear in the Search box
, then click the arrow.
Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs, then restart your computer...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
...error such as port already open programs. 2 Click Start, then click Control Panel. The Control Panel window opens.
If information about modem troubleshooting, click Start, then
click Help and Support. Handshaking is available, a white screen appears with your computer. You may cause problems..."Desktop PC Back" on page 12 to another modem, it dials and connects When your computer.
&#...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
... turned off, then retype the password.
74
www.gateway.com Clean the mouse by wiping the bottom with a clean, damp cloth.
Contact your company computer department or network administrator for help. For more information about setting up a network in your home, see "Networking Your Computer" on page 81.
Chapter 6: Troubleshooting
Mouse
The mouse does not work...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
... clear the check mark.
Chapter 6: Troubleshooting
■ Reinstall the printer driver. See the guide that came with your
Control Panel is not set to press after adding paper.
76
www.gateway.com If your printer for adding additional memory. The Printers and Faxes window
opens.
3 Right-click the name of paper" error message After adding paper, make...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
...gateway.com
77 Sound
Troubleshooting
You are not getting sound from the speakers ■ Make sure that the speakers are turned on.
■ Make sure that mute controls are turned off.
For more information, see the speaker setup... and Support
For more information, see "Adjusting the volume" on page 30. For more information about sound troubleshooting, click Start, then
click Help and...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
... Ethernet components.
This connection type is commonly used to set up an Ethernet network is available at 1000 Mbps.
To create an Ethernet network, you to each computer or network device.
82
www.gateway.com Your municipality may require you or your electrician must install special Ethernet cables in offices around the world and...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 96
Important
The following values in the appropriate fields:
90
www.gateway.com Configuring your router
After you have named your computers and set up TCP/IP on them, you can configure your router using your Web browser.
For these instructions, we assume that you are configuring it as a DHCP server. To configure the Linksys EtherFast...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
...1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
100
www.gateway.com Contact with them could fall into such power lines or...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
... cleaning component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31...
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