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... connectors (optional) Case cover thumbscrew PS/2 mouse port Integrated monitor (VGA) port IEEE 1394/ FireWire™ port Ethernet (network) jack Center/subwoofer jack Surround left/right jack Audio in/side speaker jack Case cover thumbscrew Add-in video (DVI or VGA), otherwise connect to Integrated video (VGA). 3 Connect the speakers* (optional) 1 Plug the audio cable into the back of your computer, call our Automated Troubleshooting System at www.support.gateway.com. CONTACT HELP. If you need help after you have a wireless mouse or keyboard, follow the instructions...
... connectors (optional) Case cover thumbscrew PS/2 mouse port Integrated monitor (VGA) port IEEE 1394/ FireWire™ port Ethernet (network) jack Center/subwoofer jack Surround left/right jack Audio in/side speaker jack Case cover thumbscrew Add-in video (DVI or VGA), otherwise connect to Integrated video (VGA). 3 Connect the speakers* (optional) 1 Plug the audio cable into the back of your computer, call our Automated Troubleshooting System at www.support.gateway.com. CONTACT HELP. If you need help after you have a wireless mouse or keyboard, follow the instructions...
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... other device 32 Chapter 4: Upgrading Your Computer 33 Preventing static electricity discharge 34 Opening the case 34 Removing the side panel 35 Removing the front bezel 35 Closing the case 37 Replacing the front bezel 37 Replacing the side panel 37 Replacing the color panel 38 Installing memory 40 Adding or replacing an optical disc drive 43 Replacing the memory card reader 45 Adding or replacing a hard drive 46 Replacing the heat sink and processor 49 Adding or replacing an expansion card 51 Replacing...
... other device 32 Chapter 4: Upgrading Your Computer 33 Preventing static electricity discharge 34 Opening the case 34 Removing the side panel 35 Removing the front bezel 35 Closing the case 37 Replacing the front bezel 37 Replacing the side panel 37 Replacing the color panel 38 Installing memory 40 Adding or replacing an optical disc drive 43 Replacing the memory card reader 45 Adding or replacing a hard drive 46 Replacing the heat sink and processor 49 Adding or replacing an expansion card 51 Replacing...
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... port locations may vary. The Support page also has links to this guide, your User Guide has been included on your hard drive. For all other software • Controlling audio and video settings • Using the Internet • Protecting your files • Playing and recording media • Networking To access your User Guide: • Click (Start), All Programs, then click Gateway Documentation. 2 CHAPTER 1: About This Reference About this guide This guide includes information and maintenance instructions...
... port locations may vary. The Support page also has links to this guide, your User Guide has been included on your hard drive. For all other software • Controlling audio and video settings • Using the Internet • Protecting your files • Playing and recording media • Networking To access your User Guide: • Click (Start), All Programs, then click Gateway Documentation. 2 CHAPTER 1: About This Reference About this guide This guide includes information and maintenance instructions...
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... ports. Connect your drive, see "Identifying optical drive types" on . Use this bay to turn the power on drive type). Plug IEEE 1394 (also known as Firewire®) devices (such as a USB external drive, printer, scanner, camera, keyboard, or mouse) into this jack. Plug a microphone into the memory card reader. The power indicator lights when the computer is turned on page 24. This jack is color-coded green. You can also configure the power button to operate in Standby/Resume mode...
... ports. Connect your drive, see "Identifying optical drive types" on . Use this bay to turn the power on drive type). Plug IEEE 1394 (also known as Firewire®) devices (such as a USB external drive, printer, scanner, camera, keyboard, or mouse) into this jack. Plug a microphone into the memory card reader. The power indicator lights when the computer is turned on page 24. This jack is color-coded green. You can also configure the power button to operate in Standby/Resume mode...
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... Internet" in the online User Guide. This jack is user configurable for digital sound. Plug an Ethernet network cable or a device (such as a digital camcorder) into this jack. For more information, see "Installing a printer, scanner, or other device" on page 31. www.gateway.com Component Icon USB ports S/PDIF output jack (optional) Microphone jack (pink plug) Headphone/analog speakers jack (green plug) -ORFront speakers jack Wireless network antenna (optional) and connectors Case cover thumbscrew PS/2 mouse port Monitor (VGA) port IEEE 1394 port Ethernet (network...
... Internet" in the online User Guide. This jack is user configurable for digital sound. Plug an Ethernet network cable or a device (such as a digital camcorder) into this jack. For more information, see "Installing a printer, scanner, or other device" on page 31. www.gateway.com Component Icon USB ports S/PDIF output jack (optional) Microphone jack (pink plug) Headphone/analog speakers jack (green plug) -ORFront speakers jack Wireless network antenna (optional) and connectors Case cover thumbscrew PS/2 mouse port Monitor (VGA) port IEEE 1394 port Ethernet (network...
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CHAPTER 4: Upgrading Your Computer 4 If you have added a new expansion card, connect its cables according to its user guide. 7 Press the card retention lever back into the expansion slot. Replacing the system battery Warning Danger of used batteries following the instructions in "Replacing the side panel" on the bottom part of the same size and voltage as the original battery that was in the BIOS Setup utility are replacing an expansion card, remove the old card. Touching...
CHAPTER 4: Upgrading Your Computer 4 If you have added a new expansion card, connect its cables according to its user guide. 7 Press the card retention lever back into the expansion slot. Replacing the system battery Warning Danger of used batteries following the instructions in "Replacing the side panel" on the bottom part of the same size and voltage as the original battery that was in the BIOS Setup utility are replacing an expansion card, remove the old card. Touching...
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... If you have problems with your computer, try these safety guidelines: Warning Never open your computer case while your computer is turned on and while the modem cable, network cable, and power cord are connected. Help For more information about troubleshooting, click Start, then click Help and Support. Type the keyword/phrase troubleshooting in a program, see "Preventing static electricity discharge" on the screen, write down...
... If you have problems with your computer, try these safety guidelines: Warning Never open your computer case while your computer is turned on and while the modem cable, network cable, and power cord are connected. Help For more information about troubleshooting, click Start, then click Help and Support. Type the keyword/phrase troubleshooting in a program, see "Preventing static electricity discharge" on the screen, write down...
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... before making a final judgment about display types, see your display and video card documentation. Display The screen resolution is not correct • Change the screen resolution from the drive. DVD drives • See "CD or DVD drives" on , the power LED should be lit. • Make sure that the video cable is connected to the center position. • If you know works to read • Adjust the brightness and contrast controls. • Change the display settings. For...
... before making a final judgment about display types, see your display and video card documentation. Display The screen resolution is not correct • Change the screen resolution from the drive. DVD drives • See "CD or DVD drives" on , the power LED should be lit. • Make sure that the video cable is connected to the center position. • If you know works to read • Adjust the brightness and contrast controls. • Change the display settings. For...
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... User Guide. Type the phrase memory error in the system tray. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. The non-Media Center computer must be connected to the Internet to update the Program Guide. To run the Memory Diagnostic Tool: • Click (Start), type Memory Diagnostic Tool, then press ENTER. Click Restart now and check for the memory card slots do not appear in the Computer window • The memory card reader was temporarily uninstalled using the Remove Hardware...
... User Guide. Type the phrase memory error in the system tray. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. The non-Media Center computer must be connected to the Internet to update the Program Guide. To run the Memory Diagnostic Tool: • Click (Start), type Memory Diagnostic Tool, then press ENTER. Click Restart now and check for the memory card slots do not appear in the Computer window • The memory card reader was temporarily uninstalled using the Remove Hardware...
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... adjust the Speaker volume control. 5 Click OK twice to respond, the modem did not pass diagnostics. The Control Panel window opens. 2 Click Hardware and Sound, then click Phone and Modem Options. You may hear unusual handshaking sounds when the modems first connect. Type the phrase modem troubleshooting in the Search Help box, then press ENTER. To turn down the modem volume: 1 Click (Start), then click Control Panel. Monitor See "Display" on...
... adjust the Speaker volume control. 5 Click OK twice to respond, the modem did not pass diagnostics. The Control Panel window opens. 2 Click Hardware and Sound, then click Phone and Modem Options. You may hear unusual handshaking sounds when the modems first connect. Type the phrase modem troubleshooting in the Search Help box, then press ENTER. To turn down the modem volume: 1 Click (Start), then click Control Panel. Monitor See "Display" on...
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... User Guide, or "Ethernet" on it that interferes with a clean, damp cloth. Try a different mouse pad. Help For more information about network troubleshooting, click Start, then click Help and Support. The mouse works erratically • If the mouse pointer begins moving erratically across the computer display or becomes difficult to make sure that the mouse port works. CHAPTER 6: Troubleshooting Mouse The mouse does not work • Make sure that the mouse cable is plugged...
... User Guide, or "Ethernet" on it that interferes with a clean, damp cloth. Try a different mouse pad. Help For more information about network troubleshooting, click Start, then click Help and Support. The mouse works erratically • If the mouse pointer begins moving erratically across the computer display or becomes difficult to make sure that the mouse port works. CHAPTER 6: Troubleshooting Mouse The mouse does not work • Make sure that the mouse cable is plugged...
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... set to work offline: 1 Click (Start), then click Control Panel. The Printers window opens. 3 Right-click the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. You see a "Printer is full" error message • Make sure that came with your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. CHAPTER 6: Troubleshooting...
... set to work offline: 1 Click (Start), then click Control Panel. The Printers window opens. 3 Right-click the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. You see a "Printer is full" error message • Make sure that came with your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. CHAPTER 6: Troubleshooting...
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... are using external speakers: • Make sure that the speakers are turned on. • See the speaker setup poster to recover your system You can solve most conditions. Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. For instructions, see "Configuring the audio jacks" on page 94. 93 Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your speaker connections. • Make...
... are using external speakers: • Make sure that the speakers are turned on. • See the speaker setup poster to recover your system You can solve most conditions. Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. For instructions, see "Configuring the audio jacks" on page 94. 93 Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your speaker connections. • Make...
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..., then the problem may be solved by returning your system to reinstall Windows from a set of software or hardware have a DVD-compatible drive to its factory condition" on page 103. • To re-install your pre-installed software and device drivers using recovery discs, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94 For instructions on reinstalling software and drivers that were not pre-installed, see that you must have stopped working correctly. CHAPTER 6: Troubleshooting •...
..., then the problem may be solved by returning your system to reinstall Windows from a set of software or hardware have a DVD-compatible drive to its factory condition" on page 103. • To re-install your pre-installed software and device drivers using recovery discs, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94 For instructions on reinstalling software and drivers that were not pre-installed, see that you must have stopped working correctly. CHAPTER 6: Troubleshooting •...
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... still run Windows, back up your computer's pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers using the Windows Vista operating system DVD. Recovering your system using the Windows DVD If you install a new hard drive or completely re-format your original hard drive, you must recover your keyboard. You also need to boot from CD or DVD" appears, press any software that was not pre-installed on your system using recovery discs" on -screen instructions. 5 After Windows is complete window opens...
... still run Windows, back up your computer's pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers using the Windows Vista operating system DVD. Recovering your system using the Windows DVD If you install a new hard drive or completely re-format your original hard drive, you must recover your keyboard. You also need to boot from CD or DVD" appears, press any software that was not pre-installed on your system using recovery discs" on -screen instructions. 5 After Windows is complete window opens...
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... troubleshooting 73 CD drive adding 43 identifying 25 locating drive 7 replacing 43 See also optical drive troubleshooting 73 cellular phone memory cards 28 Certificate of Authenticity 3 cleaning audio CD 61 case 60 CD 61 computer screen 60 DVD 61 keyboard 60 LCD panel 60 mouse 61 screen 60 cleaning CRT screen 60 clicking 23 closing computer case 37 front bezel 37 unresponsive program 18 color panel replacing 38 CompactFlash 28 configuring audio jacks 31 speakers 31 connecting cable...
... troubleshooting 73 CD drive adding 43 identifying 25 locating drive 7 replacing 43 See also optical drive troubleshooting 73 cellular phone memory cards 28 Certificate of Authenticity 3 cleaning audio CD 61 case 60 CD 61 computer screen 60 DVD 61 keyboard 60 LCD panel 60 mouse 61 screen 60 cleaning CRT screen 60 clicking 23 closing computer case 37 front bezel 37 unresponsive program 18 color panel replacing 38 CompactFlash 28 configuring audio jacks 31 speakers 31 connecting cable...
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... adjusting volume 89 connecting 10 diagnostics 88 dialing properties 86 troubleshooting 85 troubleshooting connection speed 87 digital audio out 9 digital camera locating USB port 7, 9 digital video camera locating IEEE 1394 port 7, 9 DIMM See memory directional keys 20, 21 Disk Cleanup 64 Disk Defragmenter 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up...
... adjusting volume 89 connecting 10 diagnostics 88 dialing properties 86 troubleshooting 85 troubleshooting connection speed 87 digital audio out 9 digital camera locating USB port 7, 9 digital video camera locating IEEE 1394 port 7, 9 DIMM See memory directional keys 20, 21 Disk Cleanup 64 Disk Defragmenter 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up...
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... 64 finding 70 opening 23 transferring 69 troubleshooting 78 types 69 finding files 70 files and folders 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors 64 checking for free space 63 defragmenting...
... 64 finding 70 opening 23 transferring 69 troubleshooting 78 types 69 finding files 70 files and folders 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors 64 checking for free space 63 defragmenting...
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... shortcut menu 23 optical connection 9 optical drive eject button 24 eject hole 24 indicator 24 inserting disc 24 locating drive 7 using 24 P Pad Lock indicator 19, 21 parallel port 32 password troubleshooting 90 PDA memory cards 28 peripheral devices 32 playing audio CD 26 Blu-ray Disc 27 DVD 26 HD-DVD 27 Plug and Play devices IEEE 1394 support for 32 USB support for 32 pointer moving 22, 23 ports See connections power button 7 connector 8 Hibernate mode 7 indicator 7 source problems 14
... shortcut menu 23 optical connection 9 optical drive eject button 24 eject hole 24 indicator 24 inserting disc 24 locating drive 7 using 24 P Pad Lock indicator 19, 21 parallel port 32 password troubleshooting 90 PDA memory cards 28 peripheral devices 32 playing audio CD 26 Blu-ray Disc 27 DVD 26 HD-DVD 27 Plug and Play devices IEEE 1394 support for 32 USB support for 32 pointer moving 22, 23 ports See connections power button 7 connector 8 Hibernate mode 7 indicator 7 source problems 14
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... 7 troubleshooting 90 turning off computer 17 turning on computer 16 power button 7 power supply 15 printer installing 32 setting default 91 troubleshooting 91 USB port 7, 9 programs closing unresponsive 18 opening 23 recovery discs 94, 97 re-installing 93, 94 PS/2 port keyboard 8 mouse 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs...
... 7 troubleshooting 90 turning off computer 17 turning on computer 16 power button 7 power supply 15 printer installing 32 setting default 91 troubleshooting 91 USB port 7, 9 programs closing unresponsive 18 opening 23 recovery discs 94, 97 re-installing 93, 94 PS/2 port keyboard 8 mouse 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs...