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8512417 - Gateway Setup Guide - Page 2
... and color coding help while setting up your computer, read the Starter Guide for tips on using your Gateway computer, see the User Guide or Reference Guide that came with it
®
into one of your computer, call our Automated Troubleshooting System at www.support.gateway.com. CONTACT HELP. If you have a speaker bar, follow the instructions that came with...
8512418 - Gateway Reference Guide - Page 6
Contents
Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring ...
8512418 - Gateway Reference Guide - Page 8
...-to-read manual that are specific to additional Gateway documentation and detailed specifications. Your User Guide is an in this guide may vary. CHAPTER 1: About This Reference
About this guide
This guide includes information and maintenance instructions that includes information on the following topics:
• Help and technical support • Using and customizing Windows and other...
8512418 - Gateway Reference Guide - Page 82
Warning
Make sure that you followed each instruction.
• If an error occurs in the Search Help box, then press ENTER.
72 Type the keyword/phrase troubleshooting in a program, see "Preventing static electricity discharge" on page 34. First steps
If you have problems with your computer, try these safety guidelines:
Warning
Never open your computer...
8512418 - Gateway Reference Guide - Page 95
... set up and connected to DVD can be re-installed.
85
For information about troubleshooting memory errors, click Start, then click Help and Support.
Type the phrase memory error in the system tray.
The non-Media Center computer must be connected to the Internet to update the Program Guide
• You must also have at least Windows XP with Service Pack (SP) 1 or 2, Windows...
8512418 - Gateway Reference Guide - Page 99
.... The
Control Panel window opens.
2 Click Hardware and Sound, then click Phone and
Modem Options.
The Phone and Modem Options dialog box opens.
3 Click the Modems tab, click the modem you get an error such as port already open or the modem has failed to another modem, it begins handshaking. www.gateway.com
6 Click...
8512418 - Gateway Reference Guide - Page 100
... about setting up ... about network troubleshooting, click Start, then click Help and Support. Type the phrase network troubleshooting in the Search Help box, then press ENTER. CHAPTER 6: Troubleshooting
Mouse
The...online User Guide, or "Ethernet" on
it that CAPS LOCK is turned off, then retype the
password.
90
Contact your mouse. Passwords
Your computer does not accept your password
•...
8512418 - Gateway Reference Guide - Page 102
... to add additional memory to the printer.
See the guide that the printer is out of paper" error message After adding paper, make sure that came with
your printer for adding additional memory. CHAPTER 6: Troubleshooting
3 Right-click the printer you want to use.
See the printer documentation for instructions for instructions on installing the printer driver. Most printers have...
8512418 - Gateway Reference Guide - Page 103
...; See the speaker setup poster to recover your system under most computer problems by following the information in the Search Help box, then press ENTER. For more information about sound troubleshooting, click Start, then click Help and Support. For instructions, see "Adjusting the volume" on page 31.
www.gateway.com
Sound
You are not getting sound from the speakers...
8512418 - Gateway Reference Guide - Page 104
... or support Web site.
• If re-installing software or drivers does not help, then the
problem may be solved by returning your pre-installed software and device
drivers using recovery discs, see "Recovering pre-installed software and drivers using Gateway Recovery Center.
94 For instructions on reinstalling software and drivers that were not pre-installed, see that were pre-installed at...
8512418 - Gateway Reference Guide - Page 105
... system recovery discs, then click Next.
95 www.gateway.com
Preparing for software and device driver recovery
You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you should create a set of discs for recovering your pre-installed software and device drivers, in case you like to do not come...
8512418 - Gateway Reference Guide - Page 108
... Gateway Recovery Center starts.
98 To recover software and drivers using recovery discs
If you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. CHAPTER 6: Troubleshooting
3 Click the software or driver you want to recover, try another disc. Recovering pre-installed software and drivers using recovery discs:
1 Insert a software and driver...
8512418 - Gateway Reference Guide - Page 125
www.gateway.com
Power lines
Warning
When installing or realigning an outside antenna system, extreme care should be fatal. Contact with them could fall into such power lines or circuits.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference
Grounding component
1
Electric service equipment
2
Power service grounding electrode system
(NEC Art 250, Part H)
3
Ground clamps
4
...
8512418 - Gateway Reference Guide - Page 131
... 7, 9
DIMM See memory
directional keys 20, 21
Disk Cleanup 64
Disk Defragmenter 65
diskette troubleshooting 75
diskette drive 7 identifying 29 troubleshooting 75 using 29
display cleaning 60 troubleshooting 76
documentation User Guide 2
double-clicking 23
dragging 23
drivers recovery discs 94, 97 re-installing 93, 94
drives backing up files 66 CD 25
checking for errors 64 checking...
8512418 - Gateway Reference Guide - Page 135
... installing 32 setting default 91 troubleshooting 91 USB port 7, 9
programs closing unresponsive 18 opening 23 recovery discs 94, 97 re-installing 93, 94
PS/2 port keyboard 8 mouse 9
R
RAM See memory
rebooting computer 18
recordable drive 7
recording audio files 27 optical discs 27
recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway...
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