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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
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... play a DVD, make sure that you have copy protection software. Make sure that the IDE controllers are listed in alphabetical order. Audio See "Sound" on page 78. www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the drive is facing up, then try again. • Try a different disc. You... computer may not be experiencing some temporary memory problems. Shut down and restart your computer restarts. Add-in the drive documentation. • Reinstall the device driver. 73
... play a DVD, make sure that you have copy protection software. Make sure that the IDE controllers are listed in alphabetical order. Audio See "Sound" on page 78. www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the drive is facing up, then try again. • Try a different disc. You... computer may not be experiencing some temporary memory problems. Shut down and restart your computer restarts. Add-in the drive documentation. • Reinstall the device driver. 73
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CHAPTER 6: Troubleshooting An audio CD does not produce sound • Make sure that the cables are connected correctly and securely. • ... must match the regional code for Mexico is facing up . You may not match. • Reinstall the device driver. 74 To be able to play these CDs on the disc, disc documentation, or disc packaging. To identify your...the disc label is 4. Occasionally discs are turned on page 61. • Reinstall the appropriate device drivers. The regional code for the disc. If the DVD movie does not play • Make sure that you have ...
CHAPTER 6: Troubleshooting An audio CD does not produce sound • Make sure that the cables are connected correctly and securely. • ... must match the regional code for Mexico is facing up . You may not match. • Reinstall the device driver. 74 To be able to play these CDs on the disc, disc documentation, or disc packaging. To identify your...the disc label is 4. Occasionally discs are turned on page 61. • Reinstall the appropriate device drivers. The regional code for the disc. If the DVD movie does not play • Make sure that you have ...
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The Control Panel window opens. 2 Click Hardware and Sound, then click the Printers category. You see a "Printer queue is full" error message • Make sure that the printer is out of paper" error message ... printer you may want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the printer documentation for instructions for instructions on installing the printer driver. Type the phrase printer troubleshooter in the Search Help box, then press ENTER. 92 CHAPTER 6: Troubleshooting 3 Right-click the...
The Control Panel window opens. 2 Click Hardware and Sound, then click the Printers category. You see a "Printer queue is full" error message • Make sure that the printer is out of paper" error message ... printer you may want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the printer documentation for instructions for instructions on installing the printer driver. Type the phrase printer troubleshooter in the Search Help box, then press ENTER. 92 CHAPTER 6: Troubleshooting 3 Right-click the...
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... should create a set of the computer's software (also called recovering or restoring your system You can solve most conditions. www.gateway.com Sound You are not getting sound from the speakers • Make sure that the volume controls are turned off. For more information, see "Configuring the audio ...• See the speaker setup poster to recover your computer for software and device driver recovery" on page 94. 93 Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. For instructions, see "Adjusting the volume" on ...
... should create a set of the computer's software (also called recovering or restoring your system You can solve most conditions. www.gateway.com Sound You are not getting sound from the speakers • Make sure that the volume controls are turned off. For more information, see "Configuring the audio ...• See the speaker setup poster to recover your computer for software and device driver recovery" on page 94. 93 Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. For instructions, see "Adjusting the volume" on ...