8511854 - Gateway Starter Guide for Windows Vista
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...; Help and Support-This collection of Windows help and troubleshooting information, along with something on your computer, Gateway offers several options designed to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and personalized information about your computer. If you need additional help with automated...
...; Help and Support-This collection of Windows help and troubleshooting information, along with something on your computer, Gateway offers several options designed to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and personalized information about your computer. If you need additional help with automated...
8511854 - Gateway Starter Guide for Windows Vista
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... CD-R discs or one DVD-R or DVD+R disc. To create the disc, click (Start), Gateway Recovery Center, then click Factory Recovery External Media and follow the on-screen instructions. prepare to make a backup of applications and drivers) or Create ISO image (creates complete system backup). CD-RW, DVD-RW, and DVD+RW...
... CD-R discs or one DVD-R or DVD+R disc. To create the disc, click (Start), Gateway Recovery Center, then click Factory Recovery External Media and follow the on-screen instructions. prepare to make a backup of applications and drivers) or Create ISO image (creates complete system backup). CD-RW, DVD-RW, and DVD+RW...
8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
8512418 - Gateway Reference Guide
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Add-in the drive documentation. • Reinstall the device driver. 73 Occasionally, discs are flawed or become scratched and cannot be read by the CD or DVD drive. • If you have copy protection software. ... page 61. • Restart your computer, then enter the BIOS Setup utility by following the instructions in cards See "Expansion cards" on page 92. www.gateway.com Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that you are listed in alphabetical order. CD or DVD drives The computer does...
Add-in the drive documentation. • Reinstall the device driver. 73 Occasionally, discs are flawed or become scratched and cannot be read by the CD or DVD drive. • If you have copy protection software. ... page 61. • Restart your computer, then enter the BIOS Setup utility by following the instructions in cards See "Expansion cards" on page 92. www.gateway.com Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that you are listed in alphabetical order. CD or DVD drives The computer does...
8512418 - Gateway Reference Guide
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...disc's regional code and your computer's delivery address. Your DVD drive's regional code must match. You may not match. • Reinstall the device driver. 74 CHAPTER 6: Troubleshooting An audio CD does not produce sound • Make sure that the disc label is facing up, then try again. ... Some music CDs have a DVD drive. For more information, see "Identifying optical drive types" on page 61. • Reinstall the appropriate device drivers. The regional code for the disc. A DVD movie will not play these CDs on your computer. • Make sure that the volume controls ...
...disc's regional code and your computer's delivery address. Your DVD drive's regional code must match. You may not match. • Reinstall the device driver. 74 CHAPTER 6: Troubleshooting An audio CD does not produce sound • Make sure that the disc label is facing up, then try again. ... Some music CDs have a DVD drive. For more information, see "Identifying optical drive types" on page 61. • Reinstall the appropriate device drivers. The regional code for the disc. A DVD movie will not play these CDs on your computer. • Make sure that the volume controls ...
8512418 - Gateway Reference Guide
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... that the video cable is plugged in the Search Help box, then press ENTER. If the light stays on your computer. • Reinstall the device driver. The text on the display is dim or difficult to the center position. • If you know works to your computer. • Connect an external...
... that the video cable is plugged in the Search Help box, then press ENTER. If the light stays on your computer. • Reinstall the device driver. The text on the display is dim or difficult to the center position. • If you know works to your computer. • Connect an external...
8512418 - Gateway Reference Guide
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... trapped under the keys. • Try a keyboard that you have not received any mail • Click the receive button in correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open,...to loosen a key that nothing is set up correctly. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. For more information, see a "keyboard stuck" or "key failure" error message • Make sure that might be stuck, then restart your ISP...
... trapped under the keys. • Try a keyboard that you have not received any mail • Click the receive button in correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open,...to loosen a key that nothing is set up correctly. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. For more information, see a "keyboard stuck" or "key failure" error message • Make sure that might be stuck, then restart your ISP...
8512418 - Gateway Reference Guide
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... at one time, you may want to add additional memory to work offline. See the printer documentation for instructions for instructions on installing the printer driver. CHAPTER 6: Troubleshooting 3 Right-click the printer you want to press after adding paper. You see a "Printer is out of paper" error ... window opens. 3 Right-click the printer you need to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. • Wait until files...
... at one time, you may want to add additional memory to work offline. See the printer documentation for instructions for instructions on installing the printer driver. CHAPTER 6: Troubleshooting 3 Right-click the printer you want to press after adding paper. You see a "Printer is out of paper" error ... window opens. 3 Right-click the printer you need to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. • Wait until files...
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...8226; See the speaker setup poster to recover your system). Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. For more information, see "Configuring the audio jacks" on page 30. • Make sure that...problems by following the information in "Troubleshooting" on page 94. 93 Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Recovering your speaker connections. • Make sure that the universal jacks are configured correctly. For more information, see "Preparing ...
...8226; See the speaker setup poster to recover your system). Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. For more information, see "Configuring the audio jacks" on page 30. • Make sure that...problems by following the information in "Troubleshooting" on page 94. 93 Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Recovering your speaker connections. • Make sure that the universal jacks are configured correctly. For more information, see "Preparing ...
8512418 - Gateway Reference Guide
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... recovery discs, see that were pre-installed at the factory. For instructions on reinstalling software and drivers that were not pre-installed, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94 For instructions, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the problem and...
... recovery discs, see that were pre-installed at the factory. For instructions on reinstalling software and drivers that were not pre-installed, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94 For instructions, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the problem and...
8512418 - Gateway Reference Guide
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...The What would you like to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. Caution Although you may not be expecting to need recovery discs, we recommend that you ...prepare for any eventuality and create a set of software and driver recovery discs. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need to...
...The What would you like to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. Caution Although you may not be expecting to need recovery discs, we recommend that you ...prepare for any eventuality and create a set of software and driver recovery discs. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need to...
8512418 - Gateway Reference Guide
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... x, 3 of the specified type, click I have enough discs, choose a different disc type, or click Cancel. Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of which computer the discs are for disc 2, and so on . A dialog box opens that tells you the number of...
... x, 3 of the specified type, click I have enough discs, choose a different disc type, or click Cancel. Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of which computer the discs are for disc 2, and so on . A dialog box opens that tells you the number of...
8512418 - Gateway Reference Guide
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... have created. Important If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using recovery discs" on page 97. 2 To recover software that were pre-installed, click Hardware, then click Device...
... have created. Important If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using recovery discs" on page 97. 2 To recover software that were pre-installed, click Hardware, then click Device...
8512418 - Gateway Reference Guide
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... a recovery disc does not offer the software or driver you need to recover, then click Next. The Gateway Recovery Center starts. 98 If an AutoPlay dialog box appears, click Run Grc_Vista.exe. To recover software and drivers using recovery discs If you created a multiple-disc...and drivers. Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. CHAPTER 6: Troubleshooting 3 Click the software or driver you want to recover, try another disc. If an AutoPlay dialog box does not appear and Gateway Recovery...
... a recovery disc does not offer the software or driver you need to recover, then click Next. The Gateway Recovery Center starts. 98 If an AutoPlay dialog box appears, click Run Grc_Vista.exe. To recover software and drivers using recovery discs If you created a multiple-disc...and drivers. Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. CHAPTER 6: Troubleshooting 3 Click the software or driver you want to recover, try another disc. If an AutoPlay dialog box does not appear and Gateway Recovery...
8512418 - Gateway Reference Guide
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www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99
www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99
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You can return to one of these restore points to -resolve software problems, you install software or device drivers. Help For more information about using Microsoft System Restore: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. Type windows system ...
You can return to one of these restore points to -resolve software problems, you install software or device drivers. Help For more information about using Microsoft System Restore: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. Type windows system ...
8512418 - Gateway Reference Guide
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... Create. The System Properties dialog box opens to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers.
... Create. The System Properties dialog box opens to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers.
8512418 - Gateway Reference Guide
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... you install a new hard drive or completely re-format your original hard drive, you must recover your computer's pre-installed software and device drivers. You also need to boot from CD or DVD" appears, press any software that was not pre-installed on your computer's pre-installed ...software and device drivers. A list of software and driver recovery discs (if you created to recover your system using recovery discs" on your keyboard. You still need to recover your computer...
... you install a new hard drive or completely re-format your original hard drive, you must recover your computer's pre-installed software and device drivers. You also need to boot from CD or DVD" appears, press any software that was not pre-installed on your computer's pre-installed ...software and device drivers. A list of software and driver recovery discs (if you created to recover your system using recovery discs" on your keyboard. You still need to recover your computer...
8512418 - Gateway Reference Guide
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
8512418 - Gateway Reference Guide
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...