8511050 - Gateway Computer User Guide
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
8511050 - Gateway Computer User Guide
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Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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.... Click Browse All Downloads to walk through a step-by-step wizard to view a list of Gateway telephone numbers for both sales and support. Contact Us Click Contact Us to access links to help you get drivers specific to view information about your serial number in the Serial Number box, then click Submit...
.... Click Browse All Downloads to walk through a step-by-step wizard to view a list of Gateway telephone numbers for both sales and support. Contact Us Click Contact Us to access links to help you get drivers specific to view information about your serial number in the Serial Number box, then click Submit...
8511050 - Gateway Computer User Guide
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... arrow. Help and Support For more information about System Restore, click Start, then click Help and Support. To reinstall your program or driver. Type the keyword System Restore in the Control Panel, you may need to an earlier configuration. To run Microsoft System Restore: 1 ...Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to use Microsoft System Restore to restore the...
... arrow. Help and Support For more information about System Restore, click Start, then click Help and Support. To reinstall your program or driver. Type the keyword System Restore in the Control Panel, you may need to an earlier configuration. To run Microsoft System Restore: 1 ...Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to use Microsoft System Restore to restore the...
8511050 - Gateway Computer User Guide
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Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver. For more information, see the documentation that came with your add-in card ■ Shut down and restart your computer. ■ Clean the disc. ...recognize an add-in card. You may be able to play these CDs on your computer. ■ Some music CDs have copy protection software. www.gateway.com 61 To identify your drive type, see "Cleaning CDs or DVDs" on page 37. ■ Your computer may not be experiencing some temporary ...
Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver. For more information, see the documentation that came with your add-in card ■ Shut down and restart your computer. ■ Clean the disc. ...recognize an add-in card. You may be able to play these CDs on your computer. ■ Some music CDs have copy protection software. www.gateway.com 61 To identify your drive type, see "Cleaning CDs or DVDs" on page 37. ■ Your computer may not be experiencing some temporary ...
8511050 - Gateway Computer User Guide
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... that the mute controls are connected correctly and securely. ■ Shut down and restart your DVD drive's regional code may not match. 62 www.gateway.com The regional code for the disc is 1. The regional code for the disc. For more information, see "Cleaning CDs or DVDs" on page... 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47. ■ Reinstall the audio device drivers. If the DVD movie does not play ■ Make sure that you have copy protection software...
... that the mute controls are connected correctly and securely. ■ Shut down and restart your DVD drive's regional code may not match. 62 www.gateway.com The regional code for the disc is 1. The regional code for the disc. For more information, see "Cleaning CDs or DVDs" on page... 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47. ■ Reinstall the audio device drivers. If the DVD movie does not play ■ Make sure that you have copy protection software...
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...■ Try a keyboard that you know works to make sure that a key is not stuck. Contact your ISP for technical support. www.gateway.com 67 A keyboard character keeps repeating or you see the poster that came with your computer. ■ Remove all extension cables and switch ..., and having multiple programs open on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Clean the keyboard and turn off your computer and unplug the keyboard. Troubleshooting ■ The condition of the telephone lines in your residence...
...■ Try a keyboard that you know works to make sure that a key is not stuck. Contact your ISP for technical support. www.gateway.com 67 A keyboard character keeps repeating or you see the poster that came with your computer. ■ Remove all extension cables and switch ..., and having multiple programs open on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Clean the keyboard and turn off your computer and unplug the keyboard. Troubleshooting ■ The condition of the telephone lines in your residence...
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... Your Computer which has been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the Modem ...tab, then adjust the Speaker volume control. 5 Click OK twice to your computer. 72 www.gateway.com Help and Support For more information, see "Adjusting the color depth" in the Search box , then click the arrow. To access this guide, ...
... Your Computer which has been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the Modem ...tab, then adjust the Speaker volume control. 5 Click OK twice to your computer. 72 www.gateway.com Help and Support For more information, see "Adjusting the color depth" in the Search box , then click the arrow. To access this guide, ...
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...click the name of paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com You see a "Printer queue is full" error message ■ Make sure that the printer is online. You see a "Printer is ... want to add additional memory to clear the check mark. If your printer for adding additional memory. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the guide that you may want to work offline: 1 Click Start, then click Control Panel. Help and Support For more information about ...
...click the name of paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com You see a "Printer queue is full" error message ■ Make sure that the printer is online. You see a "Printer is ... want to add additional memory to clear the check mark. If your printer for adding additional memory. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the guide that you may want to work offline: 1 Click Start, then click Control Panel. Help and Support For more information about ...
8511050 - Gateway Computer User Guide
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...rated component. The Ethernet device installed in your network running at the speed of components rated at accessories.gateway.com. Creating an Ethernet network Installing Ethernet cards and drivers After you are using for additional network hardware ■ DHCP server/dynamic IP address assignment - If... computer is already installed on your network, you must install one. to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com Tips & Tricks When buying your computers To determine if Ethernet is listed. If your Control...
...rated component. The Ethernet device installed in your network running at the speed of components rated at accessories.gateway.com. Creating an Ethernet network Installing Ethernet cards and drivers After you are using for additional network hardware ■ DHCP server/dynamic IP address assignment - If... computer is already installed on your network, you must install one. to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com Tips & Tricks When buying your computers To determine if Ethernet is listed. If your Control...
8511050 - Gateway Computer User Guide
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case)
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... Slide the new drive into your computer, making sure that the tabs on the bottom of the bay align with your computer, then install the drivers and applications by the drive's user guide. If you are adding a new drive, set the jumper on the new drive to the bay using the... you removed previously. 12 Slide the drive bay back into the drive bay, then secure the drive to be the same. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are replacing a drive, note any instructions printed on the CD. 24
... Slide the new drive into your computer, making sure that the tabs on the bottom of the bay align with your computer, then install the drivers and applications by the drive's user guide. If you are adding a new drive, set the jumper on the new drive to the bay using the... you removed previously. 12 Slide the drive bay back into the drive bay, then secure the drive to be the same. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are replacing a drive, note any instructions printed on the CD. 24