Quick Guide
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...30) to replace ink pads and continue printing. LCD screen messages Printer error Scanner error A fax error has occurred. see page 28) to obtain the MAC address. You can also check the basic troubleshooting suggestions below, or your Epson product, check the messages on the wireless router or access point... Branch Exchange) or Terminal Adapter, turn it back on the router or access point. Make sure the phone cable is not resolved, contact Epson (see page 30). Network Problems The product cannot find or connect to the wireless router or access point ■ Make sure that the product...
...30) to replace ink pads and continue printing. LCD screen messages Printer error Scanner error A fax error has occurred. see page 28) to obtain the MAC address. You can also check the basic troubleshooting suggestions below, or your Epson product, check the messages on the wireless router or access point... Branch Exchange) or Terminal Adapter, turn it back on the router or access point. Make sure the phone cable is not resolved, contact Epson (see page 30). Network Problems The product cannot find or connect to the wireless router or access point ■ Make sure that the product...
Start Here
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... cable (not included). After the printer is securely connected as shown: 2 Insert your network has security enabled, make sure you will be prompted to remove the cable. If you experience problems during setup, see below for troubleshooting information. Make sure it is connected... to the network, you enter them correctly. Repeatedly press the numeric keypad buttons as described under "Epson Technical Support". 1 Make sure the printer is unable to find my printer after connecting it has uppercase...
... cable (not included). After the printer is securely connected as shown: 2 Insert your network has security enabled, make sure you will be prompted to remove the cable. If you experience problems during setup, see below for troubleshooting information. Make sure it is connected... to the network, you enter them correctly. Repeatedly press the numeric keypad buttons as described under "Epson Technical Support". 1 Make sure the printer is unable to find my printer after connecting it has uppercase...
Epson Connect Guide
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... using Web Config 19 Setting Up Google Cloud Print 21 Creating a Google account 21 Registering a printer 22 Notes on Transferring or Disposing of the Printer 40 Troubleshooting Restrictions 41 Epson Connect 41 Email Print 41 Scan to Cloud 43 Epson iPrint (3.x 43 Remote Print 44 Other Company Network Services 44 Google Cloud Print 44 AirPrint...
... using Web Config 19 Setting Up Google Cloud Print 21 Creating a Google account 21 Registering a printer 22 Notes on Transferring or Disposing of the Printer 40 Troubleshooting Restrictions 41 Epson Connect 41 Email Print 41 Scan to Cloud 43 Epson iPrint (3.x 43 Remote Print 44 Other Company Network Services 44 Google Cloud Print 44 AirPrint...
Epson Connect Guide
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... Print pending emails or delete them to make more information on the Approved Senders List, see "Sending email notifications to the printer's owner" on page 33. to the sender When you enable Email Notifications on the User Page, the server notifies the ...email and attachment(s) is not on the User Page. ❏ Email Notifications - Epson Connect Guide Troubleshooting Troubleshooting Restrictions The following restrictions apply to the Epson Connect and Google Cloud Print services. ❏ Epson Connect does not support IPv6. ❏ The connection cannot pass through more than ...
... Print pending emails or delete them to make more information on the Approved Senders List, see "Sending email notifications to the printer's owner" on page 33. to the sender When you enable Email Notifications on the User Page, the server notifies the ...email and attachment(s) is not on the User Page. ❏ Email Notifications - Epson Connect Guide Troubleshooting Troubleshooting Restrictions The following restrictions apply to the Epson Connect and Google Cloud Print services. ❏ Epson Connect does not support IPv6. ❏ The connection cannot pass through more than ...
Epson Connect Guide
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... email from the control panel, a network status sheet, a network connection report, and so on printer operations, see the printer's documentation. ❏ Port 5222 is off - Epson Connect Guide Troubleshooting ❏ The printer owner has suspended the Email Print service: The printer owner has suspended the Email Print service for system maintenance: The Email Print service is...
... email from the control panel, a network status sheet, a network connection report, and so on printer operations, see the printer's documentation. ❏ Port 5222 is off - Epson Connect Guide Troubleshooting ❏ The printer owner has suspended the Email Print service: The printer owner has suspended the Email Print service for system maintenance: The Email Print service is...
Epson Connect Guide
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... networks. If the wireless router (the access point) supports several networks (SSIDs), the printer may be connected to the Internet. Creating a Destination List for each service from the Epson Connect server. Epson iPrint searches for IPv6. Epson Connect Guide Troubleshooting Scan to Cloud Epson iPrint (3.x) Cannot scan ❏ The Destination List is not set: Before you...
... networks. If the wireless router (the access point) supports several networks (SSIDs), the printer may be connected to the Internet. Creating a Destination List for each service from the Epson Connect server. Epson iPrint searches for IPv6. Epson Connect Guide Troubleshooting Scan to Cloud Epson iPrint (3.x) Cannot scan ❏ The Destination List is not set: Before you...
Epson Connect Guide
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... cannot use this function on and connected to the network, and that is only for IPv6. We recommend using Epson iPrint, printing or scanning may be restricted on supported printers, see Epson's website. In this case, it may have been updated. Cannot change and save the scanned file name If prohibited... file name, the display returns to the previous screen when you cannot print Office format files when printing directly through the local network. Epson Connect Guide Troubleshooting ❏ The printer is connected to a dedicated Ipv6 network: You cannot use this function on page 7.
... cannot use this function on and connected to the network, and that is only for IPv6. We recommend using Epson iPrint, printing or scanning may be restricted on supported printers, see Epson's website. In this case, it may have been updated. Cannot change and save the scanned file name If prohibited... file name, the display returns to the previous screen when you cannot print Office format files when printing directly through the local network. Epson Connect Guide Troubleshooting ❏ The printer is connected to a dedicated Ipv6 network: You cannot use this function on page 7.
Epson Connect Guide
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... the wireless router are supported by Gmail or Google Docs. For more information on registering the printer, see "Setting Up Google Cloud Print" on page 21. ❏ The printer is registered in advance. Epson Connect Guide Troubleshooting Select Firmware Update from Web Config, and then check that support AirPrint. 45 Try accessing Gmail or...
... the wireless router are supported by Gmail or Google Docs. For more information on registering the printer, see "Setting Up Google Cloud Print" on page 21. ❏ The printer is registered in advance. Epson Connect Guide Troubleshooting Select Firmware Update from Web Config, and then check that support AirPrint. 45 Try accessing Gmail or...