Users Guide
Page 9
... Product Control Panel 234 Cleaning the Print Head Using a Computer Utility 235 Aligning the Print Head Using the Product Control Panel 237 Cleaning the Paper Guide ...239 Cleaning and Transporting Your Product 241 Cleaning Your Product ...241 Transporting Your Product ...245 Solving Problems ...248 Product Status Messages ...248...Copies 259 Product Makes Noise When It Sits for a While 260 Originals Do Not Feed From the Automatic Document Feeder 260 Solving Paper Problems...261 Paper Feeding Problems...262 Paper Jam Problems in the Cassette 262 Paper Jam Problems in the Rear Cover 264 9
... Product Control Panel 234 Cleaning the Print Head Using a Computer Utility 235 Aligning the Print Head Using the Product Control Panel 237 Cleaning the Paper Guide ...239 Cleaning and Transporting Your Product 241 Cleaning Your Product ...241 Transporting Your Product ...245 Solving Problems ...248 Product Status Messages ...248...Copies 259 Product Makes Noise When It Sits for a While 260 Originals Do Not Feed From the Automatic Document Feeder 260 Solving Paper Problems...261 Paper Feeding Problems...262 Paper Jam Problems in the Cassette 262 Paper Jam Problems in the Rear Cover 264 9
Users Guide
Page 10
Document Jams in the Automatic Document Feeder 265 Paper Ejection Problems ...268 Solving Problems Printing from a Computer 268 Nothing Prints ...269 Product Icon Does Not Appear in Windows Taskbar 269 Printing is Slow ...270 ... Printout or Printout Has Gaps 277 Grainy Printout...278 Incorrect Colors ...279 Solving Scanning Problems ...279 Scanning Software Does Not Operate Correctly 280 Cannot Start Epson Scan 2 ...280 Scanning is Slow ...281 Solving Scanned Image Quality Problems 281 Image Consists of a Few Dots Only 282 Line of Dots Appears in All...
Document Jams in the Automatic Document Feeder 265 Paper Ejection Problems ...268 Solving Problems Printing from a Computer 268 Nothing Prints ...269 Product Icon Does Not Appear in Windows Taskbar 269 Printing is Slow ...270 ... Printout or Printout Has Gaps 277 Grainy Printout...278 Incorrect Colors ...279 Solving Scanning Problems ...279 Scanning Software Does Not Operate Correctly 280 Cannot Start Epson Scan 2 ...280 Scanning is Slow ...281 Solving Scanned Image Quality Problems 281 Image Consists of a Few Dots Only 282 Line of Dots Appears in All...
Users Guide
Page 248
...on again. Replace the indicated ink cartridges. 248 LCD screen message Printer error. If the problem persists, contact Epson Support. If the error persists, check for and remove any jammed paper or protective materials from sleep mode. Turn the power off and then back on its LCD screen.... Paper out in the paper source indicated. Load paper and touch OK. Load the size and type of paper in XX. Solving Problems Check these ...
...on again. Replace the indicated ink cartridges. 248 LCD screen message Printer error. If the problem persists, contact Epson Support. If the error persists, check for and remove any jammed paper or protective materials from sleep mode. Turn the power off and then back on its LCD screen.... Paper out in the paper source indicated. Load paper and touch OK. Load the size and type of paper in XX. Solving Problems Check these ...
Users Guide
Page 261
Paper Feeding Problems Paper Jam Problems in the Cassette Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder 261 • Do not load originals above the arrow mark on the ADF edge guide.
Paper Feeding Problems Paper Jam Problems in the Cassette Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder 261 • Do not load originals above the arrow mark on the ADF edge guide.
Users Guide
Page 262
..., and reload it in the cassette and adjust the edge guides. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Cassette If paper has jammed in the cassette, follow these guidelines: • Use new, smooth, high-quality...
..., and reload it in the cassette and adjust the edge guides. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Cassette If paper has jammed in the cassette, follow these guidelines: • Use new, smooth, high-quality...
Users Guide
Page 263
Carefully remove any paper jammed inside the product. 4. 2. Carefully follow all paper loading instructions and reload the paper. 263 Pull out the paper cassette. 3.
Carefully remove any paper jammed inside the product. 4. 2. Carefully follow all paper loading instructions and reload the paper. 263 Pull out the paper cassette. 3.
Users Guide
Page 264
5. Follow the prompts on the LCD screen to clear the jam. 1. If you gently insert it. 6. Squeeze the tabs and open the rear cover. 264 Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Paper Jam Problems in the Rear Cover If paper has jammed in the rear cover, follow the steps here to clear any error messages. Keep the cassette flat as you still see a paper jam message, check the other paper jam solutions. Cancel the print job, if necessary. 2.
5. Follow the prompts on the LCD screen to clear the jam. 1. If you gently insert it. 6. Squeeze the tabs and open the rear cover. 264 Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Paper Jam Problems in the Rear Cover If paper has jammed in the rear cover, follow the steps here to clear any error messages. Keep the cassette flat as you still see a paper jam message, check the other paper jam solutions. Cancel the print job, if necessary. 2.
Users Guide
Page 265
... prompts on the LCD screen to clear the jam. 1. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Document Jams in the Automatic Document Feeder If you still see a paper jam message, check the other paper jam solutions. Carefully remove any error messages. 3.
... prompts on the LCD screen to clear the jam. 1. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Document Jams in the Automatic Document Feeder If you still see a paper jam message, check the other paper jam solutions. Carefully remove any error messages. 3.
Users Guide
Page 267
Close the ADF cover, then raise the document cover. 6. Raise the ADF input tray and carefully remove any jammed pages. 7. Reload your paper size. Lower the document cover. 8. Carefully remove any jammed pages. 9. Also make sure your originals are not bent, folded, or curled and do not load the ADF beyond its capacity for your originals. Lower the ADF input tray. 10. 5. Caution: Make sure you do not have tape, staples, or other materials that could obstruct the feeder. 267
Close the ADF cover, then raise the document cover. 6. Raise the ADF input tray and carefully remove any jammed pages. 7. Reload your paper size. Lower the document cover. 8. Carefully remove any jammed pages. 9. Also make sure your originals are not bent, folded, or curled and do not load the ADF beyond its capacity for your originals. Lower the ADF input tray. 10. 5. Caution: Make sure you do not have tape, staples, or other materials that could obstruct the feeder. 267
Users Guide
Page 268
... the Cassette Cancelling Printing Using the Product Solving Problems Printing from a Computer Check these solutions: • If paper does not eject fully, you may be sure to select the correct paper type setting when you still see a paper jam message, check the other paper jam solutions. Follow the prompts on the LCD screen to eject the...
... the Cassette Cancelling Printing Using the Product Solving Problems Printing from a Computer Check these solutions: • If paper does not eject fully, you may be sure to select the correct paper type setting when you still see a paper jam message, check the other paper jam solutions. Follow the prompts on the LCD screen to eject the...
Users Guide
Page 287
... you set the product to save received faxes in smaller batches. • If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Parent topic: Solving Faxing Problems 287 Note: When answering a call that is set to Manual.
... you set the product to save received faxes in smaller batches. • If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Parent topic: Solving Faxing Problems 287 Note: When answering a call that is set to Manual.
Users Guide
Page 289
... the product is Poor If you receive a poor quality fax, try these solutions if you have problems using USB devices with the product, such as a paper jam. • If the product has been set to a USB Memory Device Selecting Received Fax Options Using the Fax Utility - Check the Receive Settings options on...
... the product is Poor If you receive a poor quality fax, try these solutions if you have problems using USB devices with the product, such as a paper jam. • If the product has been set to a USB Memory Device Selecting Received Fax Options Using the Fax Utility - Check the Receive Settings options on...