User Manual
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... 246 Cleaning the Print Head Using a Computer Utility 248 Print Head Alignment ...250 Aligning the Print Head Using the Product Control Panel 251 Aligning the Print Head Using a Computer Utility 253 Cleaning the Paper Guide ...255 Cleaning and Transporting Your Product 257 Cleaning Your Product ...257 Transporting Your Product ...259 Solving Problems ...260 Checking for...
... 246 Cleaning the Print Head Using a Computer Utility 248 Print Head Alignment ...250 Aligning the Print Head Using the Product Control Panel 251 Aligning the Print Head Using a Computer Utility 253 Cleaning the Paper Guide ...255 Cleaning and Transporting Your Product 257 Cleaning Your Product ...257 Transporting Your Product ...259 Solving Problems ...260 Checking for...
User Manual
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... Position 290 Slanted Printout ...290 Solving Print Quality Problems ...290 White or Dark Lines in Printout ...291 Blurry or Smeared Printout ...291 Faint Printout or Printout Has Gaps 293 Grainy Printout...293 Incorrect Colors ...294 Solving Scanning Problems ...295 Scanning Software Does Not Operate Correctly 295 Cannot Start Epson Scan ...296 Solving Scanned Image...
... Position 290 Slanted Printout ...290 Solving Print Quality Problems ...290 White or Dark Lines in Printout ...291 Blurry or Smeared Printout ...291 Faint Printout or Printout Has Gaps 293 Grainy Printout...293 Incorrect Colors ...294 Solving Scanning Problems ...295 Scanning Software Does Not Operate Correctly 295 Cannot Start Epson Scan ...296 Solving Scanned Image...
User Manual
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...Original Colors 300 Scan Area is Not Adjustable in Thumbnail Preview 300 Scanned Image Edges are Cropped 301 Solving Faxing Problems...301 Cannot Send or Receive Faxes 301 Cannot Receive Faxes with a Telephone Connected to Your Product 302 When to ...Get Help...304 Technical Specifications ...306 Windows System Requirements ...306 OS X System Requirements...307 Printing Specifications ...307 Scanning Specifications ...308 Automatic Document Feeder (ADF) Specifications 308 Fax Specifications ...309 Paper Specifications ...309 Printable Area Specifications...
...Original Colors 300 Scan Area is Not Adjustable in Thumbnail Preview 300 Scanned Image Edges are Cropped 301 Solving Faxing Problems...301 Cannot Send or Receive Faxes 301 Cannot Receive Faxes with a Telephone Connected to Your Product 302 When to ...Get Help...304 Technical Specifications ...306 Windows System Requirements ...306 OS X System Requirements...307 Printing Specifications ...307 Scanning Specifications ...308 Automatic Document Feeder (ADF) Specifications 308 Fax Specifications ...309 Paper Specifications ...309 Printable Area Specifications...
User Manual
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If the network connection is successful, the Wi-Fi icon in the upper-right corner of any problems you determine the causes of the LCD screen is lit as shown. Press the home button, if necessary. 2. Select Setup. 47 Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you may have using your product on a network. 1.
If the network connection is successful, the Wi-Fi icon in the upper-right corner of any problems you determine the causes of the LCD screen is lit as shown. Press the home button, if necessary. 2. Select Setup. 47 Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you may have using your product on a network. 1.
User Manual
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... on the network status sheet to diagnose any problems you can select your product's IP address into the address bar. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to print wirelessly. 49 Parent topic: Wi-Fi or ...Network Connections See these sections to change to a Wi-Fi connection or add a Wi-Fi connection to a Wi-Fi Connection If you have . Print a network status sheet. 2. You see the Administrator's Guide. 1. Examine the settings shown on the network status sheet. 3. On a computer or...
... on the network status sheet to diagnose any problems you can select your product's IP address into the address bar. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to print wirelessly. 49 Parent topic: Wi-Fi or ...Network Connections See these sections to change to a Wi-Fi connection or add a Wi-Fi connection to a Wi-Fi Connection If you have . Print a network status sheet. 2. You see the Administrator's Guide. 1. Examine the settings shown on the network status sheet. 3. On a computer or...
User Manual
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... or other printing problems. 94 Always Spool RAW Datatype Increases print speed and may reduce print speed. Click OK to customize your print. 6. Windows You can select from smearing when you print on the Extended Settings window. Check Paper Width Before Printing Prevents printing beyond the ... to close the printer software window. You see this window: 5. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Extended ...
... or other printing problems. 94 Always Spool RAW Datatype Increases print speed and may reduce print speed. Click OK to customize your print. 6. Windows You can select from smearing when you print on the Extended Settings window. Check Paper Width Before Printing Prevents printing beyond the ... to close the printer software window. You see this window: 5. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Extended ...
User Manual
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..., you are ready to save your application. Allow Applications to Perform ICM Color Matching Allows applications to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in your settings and...
..., you are ready to save your application. Allow Applications to Perform ICM Color Matching Allows applications to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in your settings and...
User Manual
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...is low. Press the home button, if necessary. 242 Note: You cannot clean the print head if an ink cartridge is loaded in the product. 2. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Checking the Nozzles Using the Product ...Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You ...
...is low. Press the home button, if necessary. 242 Note: You cannot clean the print head if an ink cartridge is loaded in the product. 2. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Checking the Nozzles Using the Product ...Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You ...
User Manual
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... Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of Windows. 260 downloads or Canadian downloads). • Windows: Your printer software automatically checks for free updates to problems you may have using your product. You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software...
... Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of Windows. 260 downloads or Canadian downloads). • Windows: Your printer software automatically checks for free updates to problems you may have using your product. You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software...
User Manual
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...jam. The phone line is connected correctly and the phone line works. continues, check for errors by opening the Applications > Epson Software folder and selecting EPSON Software Updater. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line...connected to continue printing. • OS X: You can manually update the software by pressing the Status button to display the Status Menu. Printer error. If the error on its You must replace the maintenance box to a different jack. The phone line is a problem with your product....
...jam. The phone line is connected correctly and the phone line works. continues, check for errors by opening the Applications > Epson Software folder and selecting EPSON Software Updater. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line...connected to continue printing. • OS X: You can manually update the software by pressing the Status button to display the Status Menu. Printer error. If the error on its You must replace the maintenance box to a different jack. The phone line is a problem with your product....
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... Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in this manual. An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson ...support site. Code 001 101 Condition/solution The product was turned off by a power failure. Memory is full. If you can check the error code. Press the Status button, then select Job History and locate the incomplete job. Reduce the size of the print job...
... Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in this manual. An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson ...support site. Code 001 101 Condition/solution The product was turned off by a power failure. Memory is full. If you can check the error code. Press the Status button, then select Job History and locate the incomplete job. Reduce the size of the print job...
User Manual
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... Status Menu. No folder is not enough storage space available on the LCD Screen Selecting Advanced Fax Settings 264 Reinsert the device. Parent topic: Solving Problems Related tasks Connecting a Telephone or Answering Machine Viewing a Fax on the external memory device. A communication error has occurred. Code 208 301 401 302 402 303... not enough space available for saving the scanned file. Make sure the Event Manager program is not being blocked by your firewall or security software. Print a fax log to check which recipients failed to an external memory device.
... Status Menu. No folder is not enough storage space available on the LCD Screen Selecting Advanced Fax Settings 264 Reinsert the device. Parent topic: Solving Problems Related tasks Connecting a Telephone or Answering Machine Viewing a Fax on the external memory device. A communication error has occurred. Code 208 301 401 302 402 303... not enough space available for saving the scanned file. Make sure the Event Manager program is not being blocked by your firewall or security software. Print a fax log to check which recipients failed to an external memory device.
User Manual
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...nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. Parent topic: Solving Problems Related concepts Print Head Cleaning Print Head Alignment When to Uninstall Your Product Software Related ...nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Check the other solutions in this : 7. If they do not work, contact Epson.
...nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. Parent topic: Solving Problems Related concepts Print Head Cleaning Print Head Alignment When to Uninstall Your Product Software Related ...nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Check the other solutions in this : 7. If they do not work, contact Epson.
User Manual
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...on the Start Here sheet. If you still have problems while setting up your system meets the requirements for help. Also make sure your product is selected as the default printer and the correct port is shown in progress, contact Epson for your operating system. • Close any other... follow the instructions on and check to Uninstall Your Product Software 268 Parent topic: Solving Setup Problems Related concepts When to see if charging is turned on . • If the product's print head stops moving or making noise, and the charging process has not finished after installing ink,...
...on the Start Here sheet. If you still have problems while setting up your system meets the requirements for help. Also make sure your product is selected as the default printer and the correct port is shown in progress, contact Epson for your operating system. • Close any other... follow the instructions on and check to Uninstall Your Product Software 268 Parent topic: Solving Setup Problems Related concepts When to see if charging is turned on . • If the product's print head stops moving or making noise, and the charging process has not finished after installing ink,...
User Manual
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... your own backup or print out your product within 2 minutes of pressing the WPS button on your router or access point. Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on the router or access point. Epson is operating correctly by ...such as MAC address filtering, are set on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a ...
... your own backup or print out your product within 2 minutes of pressing the WPS button on your router or access point. Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on the router or access point. Epson is operating correctly by ...such as MAC address filtering, are set on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a ...
User Manual
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If necessary, delete the existing DIRECT-xxxxxxxx connection settings from your product's MAC address, print a network status sheet. See your device documentation for instructions. • If you connected your product to enter your wireless network name ... been changed. Verify connection using one of the Internet Protocol. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings From the Control Panel Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Network Software Cannot Find Product...
If necessary, delete the existing DIRECT-xxxxxxxx connection settings from your product's MAC address, print a network status sheet. See your device documentation for instructions. • If you connected your product to enter your wireless network name ... been changed. Verify connection using one of the Internet Protocol. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings From the Control Panel Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Network Software Cannot Find Product...
User Manual
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Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network, try these instructions online, you will lose your internet connection when you are connecting the product wirelessly via EpsonNet...Here sheet. • If you install your product's network software as described in your product documentation. 271 Download your product software from the Epson website, or install it from the product control panel within 2 minutes of pressing the WPS button on your router. • If you ...
Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network, try these instructions online, you will lose your internet connection when you are connecting the product wirelessly via EpsonNet...Here sheet. • If you install your product's network software as described in your product documentation. 271 Download your product software from the Epson website, or install it from the product control panel within 2 minutes of pressing the WPS button on your router. • If you ...
User Manual
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...product are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your software. Parent topic: Solving Network Problems Related concepts When to which your product is connected is not lit, make sure you are connecting the product via EpsonNet Setup and the... connecting your product to a different port or a different router, access point, switch, or hub. • Try connecting with a different Ethernet cable. • Try printing to your product from another computer on the network. • If you are correct. If the link LED is off and then on again. •...
...product are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your software. Parent topic: Solving Network Problems Related concepts When to which your product is connected is not lit, make sure you are connecting the product via EpsonNet Setup and the... connecting your product to a different port or a different router, access point, switch, or hub. • Try connecting with a different Ethernet cable. • Try printing to your product from another computer on the network. • If you are correct. If the link LED is off and then on again. •...
User Manual
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... product. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic: Solving Problems 274 This is performing routine maintenance. Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product...
... product. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic: Solving Problems 274 This is performing routine maintenance. Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product...
User Manual
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...; Do not load binder paper with the paper. Reload it from your computer, if necessary. 275 Cancel the print job from the rear feed slot or cassette. Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for your product. • If paper... jams when you print on the edge guides inside the product, follow these guidelines: • Use new, smooth, ...
...; Do not load binder paper with the paper. Reload it from your computer, if necessary. 275 Cancel the print job from the rear feed slot or cassette. Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for your product. • If paper... jams when you print on the edge guides inside the product, follow these guidelines: • Use new, smooth, ...