Network Guide
Page 2
...of the information contained herein. Neither is version 2007-Mar-4 of the Info-ZIP license. Seiko Epson Corporation and its affiliates shall be liable against any damages or problems arising from the use of any options or any liability assumed for damages, losses, costs, or... expenses incurred by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. All rights reserved. ...
...of the information contained herein. Neither is version 2007-Mar-4 of the Info-ZIP license. Seiko Epson Corporation and its affiliates shall be liable against any damages or problems arising from the use of any options or any liability assumed for damages, losses, costs, or... expenses incurred by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. All rights reserved. ...
Network Guide
Page 5
EpsonNet Config with Web Browser 30 About EpsonNet Config 30 Configuring the Network Interface Using EpsonNet Config With a Web Browser . 32 Opening Screen 35 Chapter 4 Troubleshooting General Problems 37 Chapter 5 Tips for Administrators Network Setup Menu 39 Setting an IP Address on the Printer's Control Panel 39 Uninstalling Software 41 Windows Vista 41 Windows XP 41 Mac OS X 41 Index 5
EpsonNet Config with Web Browser 30 About EpsonNet Config 30 Configuring the Network Interface Using EpsonNet Config With a Web Browser . 32 Opening Screen 35 Chapter 4 Troubleshooting General Problems 37 Chapter 5 Tips for Administrators Network Setup Menu 39 Setting an IP Address on the Printer's Control Panel 39 Uninstalling Software 41 Windows Vista 41 Windows XP 41 Mac OS X 41 Index 5
Network Guide
Page 37
...the network settings. Cannot print even if you can print a status sheet, as the computer. Cause What to the computer and the printer. Cause What to do TCP/IP is installed." See "Uninstalling Software" on page 18. Uninstall EpsonNet Config and then reinstall it. ...The message "EpsonNet Config cannot be wrong. Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. First, check to the printer by Automatic Private IP Addressing (APIPA). If you have added or deleted protocols after ...
...the network settings. Cannot print even if you can print a status sheet, as the computer. Cause What to the computer and the printer. Cause What to do TCP/IP is installed." See "Uninstalling Software" on page 18. Uninstall EpsonNet Config and then reinstall it. ...The message "EpsonNet Config cannot be wrong. Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. First, check to the printer by Automatic Private IP Addressing (APIPA). If you have added or deleted protocols after ...
Network Guide
Page 43
P Password, EpsonNet Config with Web Browser, 36 Printer driver installing in Macintosh, 27 to 28 installing in Windows Vista, 19 to 21 installing in Windows XP, 22 to 26 Problems, solving, 37 to 38 Protocols, 7 R Rendezvous printing, 28 Resetting network interface, 36 RJ-45 connector, Network connector, 9 Router, 33 S Setting the IP address...
P Password, EpsonNet Config with Web Browser, 36 Printer driver installing in Macintosh, 27 to 28 installing in Windows Vista, 19 to 21 installing in Windows XP, 22 to 26 Problems, solving, 37 to 38 Protocols, 7 R Rendezvous printing, 28 Resetting network interface, 36 RJ-45 connector, Network connector, 9 Router, 33 S Setting the IP address...
Printer Guide
Page 2
.... Trademarks Epson, Epson Stylus, UltraChrome, and MicroWeave are for any use with Seiko Epson Corporation's operating and maintenance instructions. UltraSmooth and Piezo Pro are trademarks; General Notice: Other product names used herein are registered trademarks, Epson SpectroProofer is a trademark, and Epson Exceed Your Vision is not responsible for use of any options or any consumable products other printers...
.... Trademarks Epson, Epson Stylus, UltraChrome, and MicroWeave are for any use with Seiko Epson Corporation's operating and maintenance instructions. UltraSmooth and Piezo Pro are trademarks; General Notice: Other product names used herein are registered trademarks, Epson SpectroProofer is a trademark, and Epson Exceed Your Vision is not responsible for use of any options or any consumable products other printers...
Printer Guide
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... Installing the New Cutter 167 Replacing the Maintenance Tank 169 Cleaning the Printer 171 Transporting or Storing the Printer 173 Preparing the Printer for Shipment 173 Moving the Printer on the Stand 175 Setting Up the Printer After Transportation 176 6 Solving Problems 177 Diagnosing Problems 177 Checking Error Messages and Lights 178 Improving Print Quality 182 Solving...
... Installing the New Cutter 167 Replacing the Maintenance Tank 169 Cleaning the Printer 171 Transporting or Storing the Printer 173 Preparing the Printer for Shipment 173 Moving the Printer on the Stand 175 Setting Up the Printer After Transportation 176 6 Solving Problems 177 Diagnosing Problems 177 Checking Error Messages and Lights 178 Improving Print Quality 182 Solving...
Printer Guide
Page 11
...printer. 11 Warnings, Cautions, Notes, and Tips Please follow these guidelines as you use and printer maintenance-loading paper, replacing ink cartridges and other components, cleaning and aligning the print head, and using your printer... on the CD-ROM provides additional information about your printer. Notes contain important information about the printer,...setting up and using your printer, loading paper, using the Epson® printer drivers, and replacing ink ... up and using the printer's menu system. 11 Introduction This Printer Guide provides important information ...
...printer. 11 Warnings, Cautions, Notes, and Tips Please follow these guidelines as you use and printer maintenance-loading paper, replacing ink cartridges and other components, cleaning and aligning the print head, and using your printer... on the CD-ROM provides additional information about your printer. Notes contain important information about the printer,...setting up and using your printer, loading paper, using the Epson® printer drivers, and replacing ink ... up and using the printer's menu system. 11 Introduction This Printer Guide provides important information ...
Printer Guide
Page 13
...Intel®, or higher processor • At least 2GB of RAM (4GB or more than 10 feet (6 m) long-may cause the printer to malfunction. Visit Epson's support website at full speed. Caution: Using an improperly shielded cable-especially a cable more recommended) • At least 32GB of professional... solutions to change without notice. You'll also need your printer serial number and proof of support are subject to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with the toll-free line or your Unit ID number, ...
...Intel®, or higher processor • At least 2GB of RAM (4GB or more than 10 feet (6 m) long-may cause the printer to malfunction. Visit Epson's support website at full speed. Caution: Using an improperly shielded cable-especially a cable more recommended) • At least 32GB of professional... solutions to change without notice. You'll also need your printer serial number and proof of support are subject to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with the toll-free line or your Unit ID number, ...
Printer Guide
Page 77
... if the settings are correct, or select No, then change this setting. 1. Press r again to save the setting. If that doesn't solve the problem, try changing the PLATEN GAP setting to WIDE. After it to the selected setting. 6. Use the u or d button to exit the menu. 77...may need to change the settings. 8. Press r Menu. 2. You can also try changing it is the default setting. Caution: To avoid damaging the printer, make sure your page. Press OK. 9. STANDARD is not satisfactory when using very thin or very thick stock, you print on thick media. 5. A...
... if the settings are correct, or select No, then change this setting. 1. Press r again to save the setting. If that doesn't solve the problem, try changing the PLATEN GAP setting to WIDE. After it to the selected setting. 6. Use the u or d button to exit the menu. 77...may need to change the settings. 8. Press r Menu. 2. You can also try changing it is the default setting. Caution: To avoid damaging the printer, make sure your page. Press OK. 9. STANDARD is not satisfactory when using very thin or very thick stock, you print on thick media. 5. A...
Printer Guide
Page 148
...unless you experience conflicts with other software. • Always spool RAW datatype lets you send a print job. • Disable EPSON Status Monitor 3 disables the printer software utilities. Use this setting if print speed is faster and you can select a different drive to spool to in the... | Printing With Epson Drivers for a few minutes while printing. Selecting this window: Note: If you want to start. 148 Because the RAW format requires fewer resources, printing is extremely slow or the print head stops for Windows Optimizing Print Speed You can avoid certain problems, such as a...
...unless you experience conflicts with other software. • Always spool RAW datatype lets you send a print job. • Disable EPSON Status Monitor 3 disables the printer software utilities. Use this setting if print speed is faster and you can select a different drive to spool to in the... | Printing With Epson Drivers for a few minutes while printing. Selecting this window: Note: If you want to start. 148 Because the RAW format requires fewer resources, printing is extremely slow or the print head stops for Windows Optimizing Print Speed You can avoid certain problems, such as a...
Printer Guide
Page 150
... Printing With Epson Drivers for Windows Setting Monitoring Preferences You can simply double-click the icon to open the Status Monitor 3 window or right-click it . 5. If you want to use if various printing events occur. 3. Click OK to let other users who share the printer. 1. Click ...the Utility tab, then click the Monitoring Preferences button. Then select the icon to use . Select Allow monitoring of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar...
... Printing With Epson Drivers for Windows Setting Monitoring Preferences You can simply double-click the icon to open the Status Monitor 3 window or right-click it . 5. If you want to use if various printing events occur. 3. Click OK to let other users who share the printer. 1. Click ...the Utility tab, then click the Monitoring Preferences button. Then select the icon to use . Select Allow monitoring of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar...
Printer Guide
Page 177
... for more information. • If you may occasionally experience a problem. See page 153 for more information. • To determine whether the problem is fixed. Chapter 6: Solving Problems 177 As you use your printer, you 're using the Epson printer driver and Status Monitor utility, check your problem, contact Epson as described under "Where To Get Help" on the...
... for more information. • If you may occasionally experience a problem. See page 153 for more information. • To determine whether the problem is fixed. Chapter 6: Solving Problems 177 As you use your printer, you 're using the Epson printer driver and Status Monitor utility, check your problem, contact Epson as described under "Where To Get Help" on the...
Printer Guide
Page 178
...the setting in alphabetical order and includes an explanation and instructions for correcting the problem. Paper is not recognized. If the message remains after restarting the printer several times, contact Epson as described on the printer and in the driver do not match. Press to change button Paper release ... come on or flash. The following table lists the messages in the printer driver or load different paper. BLACK INK MISMATCH The black ink setting on page 13. 178 178 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an...
...the setting in alphabetical order and includes an explanation and instructions for correcting the problem. Paper is not recognized. If the message remains after restarting the printer several times, contact Epson as described on the printer and in the driver do not match. Press to change button Paper release ... come on or flash. The following table lists the messages in the printer driver or load different paper. BLACK INK MISMATCH The black ink setting on page 13. 178 178 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an...
Printer Guide
Page 179
...FRONT COVER OPEN Front cover is Replace the ink cartridge with a genuine Epson ink cartridge; Restart the printer, then update the firmware again; see page 169). INK CARTRIDGE PLEASE USE GENUINE EPSON INK CARTRIDGES A non-genuine ink cartridge is open. CLEANING ERROR NOT...be dull. Replace the paper cutter; CLOSE COVER F/W INSTALL ERROR UPDATE FAILED RESTART THE PRINTER Firmware update failed. Replace the ink cartridge; see page 159. Solving Problems | 179 Message Explanation Response CANNOT OPEN INK COVER Something is installed. YES NO Head ...
...FRONT COVER OPEN Front cover is Replace the ink cartridge with a genuine Epson ink cartridge; Restart the printer, then update the firmware again; see page 169). INK CARTRIDGE PLEASE USE GENUINE EPSON INK CARTRIDGES A non-genuine ink cartridge is open. CLEANING ERROR NOT...be dull. Replace the paper cutter; CLOSE COVER F/W INSTALL ERROR UPDATE FAILED RESTART THE PRINTER Firmware update failed. Replace the ink cartridge; see page 159. Solving Problems | 179 Message Explanation Response CANNOT OPEN INK COVER Something is installed. YES NO Head ...
Printer Guide
Page 180
...THE MAINTENANCE TANK The maintenance tank may be used with a genuine Epson ink cartridge. Reinstall the maintenance tank. see page 169. 180 Make sure the maintenance tank is nearly full; 180 | Solving Problems Message Explanation Response INK CARTRIDGE ERROR REPLACE CARTRIDGE Ink cartridge(s) may have... ink cartridges, check the package and product code. After cleaning is not installed. For the Pro 9900, note which tank needs replacement; see page 169. MAINTENANCE REQUEST A printer part may decline when ink is almost Make sure you can re-use the low ink cartridge...
...THE MAINTENANCE TANK The maintenance tank may be used with a genuine Epson ink cartridge. Reinstall the maintenance tank. see page 169. 180 Make sure the maintenance tank is nearly full; 180 | Solving Problems Message Explanation Response INK CARTRIDGE ERROR REPLACE CARTRIDGE Ink cartridge(s) may have... ink cartridges, check the package and product code. After cleaning is not installed. For the Pro 9900, note which tank needs replacement; see page 169. MAINTENANCE REQUEST A printer part may decline when ink is almost Make sure you can re-use the low ink cartridge...
Printer Guide
Page 181
... the button, then load paper. Remove the uncut paper. The cutter may be performed. Press the button and remove the jammed paper; Solving Problems | 181 Message NOT ENOUGH EMPTY SPACE REPLACE THE RIGHT SIDE MAINTENANCE TANK NOZZLE CHECK ERROR PRESS THE BUTTON NOZZLE CLOG DETECTED NOT ENOUGH INK OR... SPACE IN MAINT TANK PAPER CUT ERROR REMOVE UNCUT PAPER PAPER EJECT ERROR REMOVE PAPER FROM PRINTER PAPER ERROR LOAD PAPER CORRECTLY PAPER JAM REMOVE PAPER PAPER LOW PAPER OUT LOAD PAPER PAPER RELEASED LOAD PAPER PAPER SENSOR ERROR PRESS ...
... the button, then load paper. Remove the uncut paper. The cutter may be performed. Press the button and remove the jammed paper; Solving Problems | 181 Message NOT ENOUGH EMPTY SPACE REPLACE THE RIGHT SIDE MAINTENANCE TANK NOZZLE CHECK ERROR PRESS THE BUTTON NOZZLE CLOG DETECTED NOT ENOUGH INK OR... SPACE IN MAINT TANK PAPER CUT ERROR REMOVE UNCUT PAPER PAPER EJECT ERROR REMOVE PAPER FROM PRINTER PAPER ERROR LOAD PAPER CORRECTLY PAPER JAM REMOVE PAPER PAPER LOW PAPER OUT LOAD PAPER PAPER RELEASED LOAD PAPER PAPER SENSOR ERROR PRESS ...
Printer Guide
Page 182
182 | Solving Problems Message Explanation Response PAPER SETTING ERROR CHECK THE PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY The paper source selected in the printer driver and the control panel do not match. of the image. See page 158 for instructions. • Align the ...print head. PAPER SKEW LOAD PAPER PROPERLY Paper is loaded straight. printer, then turn off the condition was present. See page 154 for instructions. • When you send a print job, make sure your print...
182 | Solving Problems Message Explanation Response PAPER SETTING ERROR CHECK THE PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY The paper source selected in the printer driver and the control panel do not match. of the image. See page 158 for instructions. • Align the ...print head. PAPER SKEW LOAD PAPER PROPERLY Paper is loaded straight. printer, then turn off the condition was present. See page 154 for instructions. • When you send a print job, make sure your print...
Printer Guide
Page 183
....) Replace ink cartridges if necessary, as SuperPhoto - 2880x1440dpi. ◗ If you replace ink cartridges with the printer turned off the High Speed setting. ◗ Align the print head; If none of these settings: ◗...ink indicators and light to standard (STD) when you're done using a third-party RIP and non-Epson media, see page 158. 183 Try adjusting your paper. ◗ Use the Paper Feed Adjustment to... it . Check these suggestions help, try the solutions in the printer software is correct. ◗ If you are low on page 159. ◗ Run a nozzle check and...
....) Replace ink cartridges if necessary, as SuperPhoto - 2880x1440dpi. ◗ If you replace ink cartridges with the printer turned off the High Speed setting. ◗ Align the print head; If none of these settings: ◗...ink indicators and light to standard (STD) when you're done using a third-party RIP and non-Epson media, see page 158. 183 Try adjusting your paper. ◗ Use the Paper Feed Adjustment to... it . Check these suggestions help, try the solutions in the printer software is correct. ◗ If you are low on page 159. ◗ Run a nozzle check and...
Printer Guide
Page 184
..., and replace ink cartridges if your application or printer software are incorrect or missing. Colors are correct. 184 If the cartridge is face-up... the Color Density setting in the Paper Configuration utility. ◗ If you're using a third-party RIP or non-Epson media, custom color profiles will...Problems Problem Your print is correct for your advanced media control settings (page 97) or paper configuration settings (page 113 for Mac OS X or page 141 for instructions. ◗ Align the print head, as described on page 158. ◗ Make sure the Media Type setting in the printer...
..., and replace ink cartridges if your application or printer software are incorrect or missing. Colors are correct. 184 If the cartridge is face-up... the Color Density setting in the Paper Configuration utility. ◗ If you're using a third-party RIP or non-Epson media, custom color profiles will...Problems Problem Your print is correct for your advanced media control settings (page 97) or paper configuration settings (page 113 for Mac OS X or page 141 for instructions. ◗ Align the print head, as described on page 158. ◗ Make sure the Media Type setting in the printer...
Printer Guide
Page 185
...to NARROW if printing on each of the printer with a custom paper configuration, be sure to return the setting to adjust the paper thickness setting, drying time, or color density. Wipe the paper path area of the ink cartridges. Solving Problems | 185 Problem Your print has gaps or appears faint. ... indicators and light and replace ink cartridges if your print, make sure the printable side is correct. ◗ If you're printing on non-Epson media, you 're done printing with a soft, clean cloth. See page 171 for Windows) to WIDE or WIDER. See page 77 for instructions...
...to NARROW if printing on each of the printer with a custom paper configuration, be sure to return the setting to adjust the paper thickness setting, drying time, or color density. Wipe the paper path area of the ink cartridges. Solving Problems | 185 Problem Your print has gaps or appears faint. ... indicators and light and replace ink cartridges if your print, make sure the printable side is correct. ◗ If you're printing on non-Epson media, you 're done printing with a soft, clean cloth. See page 171 for Windows) to WIDE or WIDER. See page 77 for instructions...
