User Guide
Page 212
Right-click the My Computer icon on your desktop, then click Properties. 212 Troubleshooting If the correct port is displayed in the "Print to the next step. 2. If EPUSBX: (EPSON AcuLaser C1100) is not displayed, proceed to the following port" list, then the USB printer device driver and printer software are installed correctly.
Right-click the My Computer icon on your desktop, then click Properties. 212 Troubleshooting If the correct port is displayed in the "Print to the next step. 2. If EPUSBX: (EPSON AcuLaser C1100) is not displayed, proceed to the following port" list, then the USB printer device driver and printer software are installed correctly.
User Guide
Page 214
Proceed to view the installed devices. If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus(+) sign beside Other devices to step 5. If neither USB Printer nor EPSON AcuLaser C1100 appears under Other devices, the printer software is not installed correctly. Once you've confirmed that these items appear, proceed to step 5. 214 Troubleshooting If USB Printer or EPSON AcuLaser C1100 appears under Other devices, click Refresh or unplug the USB cable from the printer, then plug it into the printer again.
Proceed to view the installed devices. If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus(+) sign beside Other devices to step 5. If neither USB Printer nor EPSON AcuLaser C1100 appears under Other devices, the printer software is not installed correctly. Once you've confirmed that these items appear, proceed to step 5. 214 Troubleshooting If USB Printer or EPSON AcuLaser C1100 appears under Other devices, click Refresh or unplug the USB cable from the printer, then plug it into the printer again.
User Guide
Page 215
Troubleshooting 215 Uninstall the printer software as 8 described in "Uninstalling the Printer Software" on page 81. Turn the printer off, restart your computer, then reinstall the printer software as explained in the Setup Guide. Under Other devices, select USB Printer or EPSON AcuLaser C1100, click Remove, then click OK. 8 8 8 8 8 8 8 When the following dialog box appears, click OK, then click OK to close the System Properties dialog box. 8 8 8 8 5. 4.
Troubleshooting 215 Uninstall the printer software as 8 described in "Uninstalling the Printer Software" on page 81. Turn the printer off, restart your computer, then reinstall the printer software as explained in the Setup Guide. Under Other devices, select USB Printer or EPSON AcuLaser C1100, click Remove, then click OK. 8 8 8 8 8 8 8 When the following dialog box appears, click OK, then click OK to close the System Properties dialog box. 8 8 8 8 5. 4.