Network Installation Guide
Page 32
... on page 35 This section also explains how to reconfigure Epson Scan network settings. Setup Problems Software installation failed Reset the printer's network settings (see page 36) and reset network settings (page 37). Troubleshooting If you will need to repeat steps 1 through 12...9632; "Scanning Problems" on -screen Epson Information Center for details. 11. See your wireless router or access point. ■ Avoid placing the printer near a microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing cabinet. 32 Troubleshooting Click OK again to scan and print...
... on page 35 This section also explains how to reconfigure Epson Scan network settings. Setup Problems Software installation failed Reset the printer's network settings (see page 36) and reset network settings (page 37). Troubleshooting If you will need to repeat steps 1 through 12...9632; "Scanning Problems" on -screen Epson Information Center for details. 11. See your wireless router or access point. ■ Avoid placing the printer near a microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing cabinet. 32 Troubleshooting Click OK again to scan and print...
Network Installation Guide
Page 33
...will also need to enter the SSID manually in segments of your printer: 192.168.1.3 For the subnet mask, 255.255.255.0 is set to assign IP addresses using DHCP, set to not broadcast its network name (SSID). Troubleshooting 33 Then see your router or access point's documentation for instructions.... to Auto(DHCP). (See page 11 for wireless installations or page 21 for wired installations.) ■ If you want to manually configure the printer's IP address, click Change when you entered the correct WEP key or passphrase for your wireless network. ■ Make sure there aren't any...
...will also need to enter the SSID manually in segments of your printer: 192.168.1.3 For the subnet mask, 255.255.255.0 is set to assign IP addresses using DHCP, set to not broadcast its network name (SSID). Troubleshooting 33 Then see your router or access point's documentation for instructions.... to Auto(DHCP). (See page 11 for wireless installations or page 21 for wired installations.) ■ If you want to manually configure the printer's IP address, click Change when you entered the correct WEP key or passphrase for your wireless network. ■ Make sure there aren't any...
Network Installation Guide
Page 34
... panel is on or flashing. If the Link Status says Disconnect, make sure the printer's IP address is set to Enable, the printer will need to your wireless network. 34 Troubleshooting Select Setup from the Home menu, select Network Settings, choose Wireless LAN Setup, and select Disable. If the ...link LED is turned on and that the wireless router or access point is off, try turning the printer off and back on again. ...
... panel is on or flashing. If the Link Status says Disconnect, make sure the printer's IP address is set to Enable, the printer will need to your wireless network. 34 Troubleshooting Select Setup from the Home menu, select Network Settings, choose Wireless LAN Setup, and select Disable. If the ...link LED is turned on and that the wireless router or access point is off, try turning the printer off and back on again. ...
Network Installation Guide
Page 35
...a connection). Check the Timeout Setting in EPSON Scan Settings may occur. In this message every time you are scanning a large document at high resolution, a communication error may not work correctly. Troubleshooting 35 ■ Reset the printer's network settings (see page 37) and ...perform a first-time installation of the printer software. (See page 3 for wireless installations or page 15 for Internet ...
...a connection). Check the Timeout Setting in EPSON Scan Settings may occur. In this message every time you are scanning a large document at high resolution, a communication error may not work correctly. Troubleshooting 35 ■ Reset the printer's network settings (see page 37) and ...perform a first-time installation of the printer software. (See page 3 for wireless installations or page 15 for Internet ...
Network Installation Guide
Page 36
...order, always keep the printer on page 29. If the printer is set your network devices in "Configure Epson Scan Network Settings" on , or set to select Setup, then press OK. 2. Select Network Settings. WorkForce 600 Series and Artisan 700 Series: Artisan 800 Series: Press l or... r to obtain an IP address automatically, the IP address may have changed , you will need to the Home menu, then select Setup. Press r, then press Network Settings. 36 Troubleshooting
...order, always keep the printer on page 29. If the printer is set your network devices in "Configure Epson Scan Network Settings" on , or set to select Setup, then press OK. 2. Select Network Settings. WorkForce 600 Series and Artisan 700 Series: Artisan 800 Series: Press l or... r to obtain an IP address automatically, the IP address may have changed , you will need to the Home menu, then select Setup. Press r, then press Network Settings. 36 Troubleshooting
Network Installation Guide
Page 37
...Troubleshooting 37 3. Press Confirm Network Settings. 4. WorkForce 600 Series and Artisan 700 Series: Artisan 800 Series: Press l or r to print a network status sheet. Press Setup. Press the x Start button to select Setup, then press OK. Select Confirm Network Settings. WorkForce 600 Series and Artisan 700 Series: Artisan 800... Series: Press OK to the Home menu, then select Setup. WorkForce 600 Series and Artisan 700 Series: Artisan 800 Series: Reset Network Settings 1. If necessary, press the Home button on the printer control ...
...Troubleshooting 37 3. Press Confirm Network Settings. 4. WorkForce 600 Series and Artisan 700 Series: Artisan 800 Series: Press l or r to print a network status sheet. Press Setup. Press the x Start button to select Setup, then press OK. Select Confirm Network Settings. WorkForce 600 Series and Artisan 700 Series: Artisan 800... Series: Press OK to the Home menu, then select Setup. WorkForce 600 Series and Artisan 700 Series: Artisan 800 Series: Reset Network Settings 1. If necessary, press the Home button on the printer control ...
Network Installation Guide
Page 38
... the printer's network settings. 5. WorkForce 600 Series and Artisan 700 Series: Artisan 800 Series: Press l or r to select Reset Network Settings, then press OK. Select Reset Network Settings. WorkForce 600 Series and Artisan 700 Series: Press l, then press Restore Default Settings. Press Reset Network Settings. 4. Artisan 800 Series: Select Yes as necessary to the Home menu. 38 Troubleshooting...
... the printer's network settings. 5. WorkForce 600 Series and Artisan 700 Series: Artisan 800 Series: Press l or r to select Reset Network Settings, then press OK. Select Reset Network Settings. WorkForce 600 Series and Artisan 700 Series: Press l, then press Restore Default Settings. Press Reset Network Settings. 4. Artisan 800 Series: Select Yes as necessary to the Home menu. 38 Troubleshooting...
Start Here
Page 7
... Epson Information Center. Mac OS X 10.5 users: skip to the Artisan 800 Series Epson Information Center, FAQs, online troubleshooting advice, and software downloads. Basics Guide Easy and quick answers to your software Select Help or ? Network Installation Guide Instructions on configuring the Artisan 800 ... 10 When you see this screen, click Add Printer. See your computer. On-screen Epson Information Center Click the desktop shortcut for easy access to step 9. Days and hours of the software and register your Artisan 800 Series to 6 PM, Pacific Time, Monday through...
... Epson Information Center. Mac OS X 10.5 users: skip to the Artisan 800 Series Epson Information Center, FAQs, online troubleshooting advice, and software downloads. Basics Guide Easy and quick answers to your software Select Help or ? Network Installation Guide Instructions on configuring the Artisan 800 ... 10 When you see this screen, click Add Printer. See your computer. On-screen Epson Information Center Click the desktop shortcut for easy access to step 9. Days and hours of the software and register your Artisan 800 Series to 6 PM, Pacific Time, Monday through...
Using the Control Panel for Wireless Network Installation
Page 21
...EPSON Scan Settings window. Click OK again to scan and print. Note: If the printer's IP address changes, you have problems setting up or using your wireless router or access point. ■ Avoid placing the printer near a microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing cabinet. Troubleshooting 21 Troubleshooting... If you will need to repeat steps 1 through 13 to confirm that it is working correctly. ■ Make sure that the printer is within range of the printer and software (see page 25)...
...EPSON Scan Settings window. Click OK again to scan and print. Note: If the printer's IP address changes, you have problems setting up or using your wireless router or access point. ■ Avoid placing the printer near a microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing cabinet. Troubleshooting 21 Troubleshooting... If you will need to repeat steps 1 through 13 to confirm that it is working correctly. ■ Make sure that the printer is within range of the printer and software (see page 25)...
Using the Control Panel for Wireless Network Installation
Page 22
... the router or access point. Also, when a gateway value is connected to obtain the MAC address. If your printer. See your router or access point's documentation for details. ■ Set a unique IP address for your WPA passphrase... Status screen and enter the IP address and subnet mask. ■ Make sure your computer is set the printer's IP address to assign IP addresses using DHCP, set , use the same subnet mask). The last segment ... (such as the IP address for your wireless router or access point. 22 Troubleshooting If access restrictions are either ASCII or hexadecimal.
... the router or access point. Also, when a gateway value is connected to obtain the MAC address. If your printer. See your router or access point's documentation for details. ■ Set a unique IP address for your WPA passphrase... Status screen and enter the IP address and subnet mask. ■ Make sure your computer is set the printer's IP address to assign IP addresses using DHCP, set , use the same subnet mask). The last segment ... (such as the IP address for your wireless router or access point. 22 Troubleshooting If access restrictions are either ASCII or hexadecimal.
Using the Control Panel for Wireless Network Installation
Page 23
... the network settings are configured correctly. Avoid placing the printer next to dial manually (Never dial a connection). If the Link Status says Disconnect, make sure the printer's IP address is set correctly for your network. Troubleshooting 23 If your network does not assign IP addresses using...when printing with EpsonNet Print If you will need to your wireless network. ■ Reset the printer's network settings (see page 26) and perform a first-time installation of the printer and software (see page 25) and check the Signal Condition. Printing Problems Cannot print over ...
... the network settings are configured correctly. Avoid placing the printer next to dial manually (Never dial a connection). If the Link Status says Disconnect, make sure the printer's IP address is set correctly for your network. Troubleshooting 23 If your network does not assign IP addresses using...when printing with EpsonNet Print If you will need to your wireless network. ■ Reset the printer's network settings (see page 26) and perform a first-time installation of the printer and software (see page 25) and check the Signal Condition. Printing Problems Cannot print over ...
Using the Control Panel for Wireless Network Installation
Page 24
...to repeat the steps in the same order, always keep the printer on, or set your DHCP server to reserve an IP address for details). 24 Troubleshooting If the IP address has changed . If Epson Scan cannot restart, turn the printer off and back on, and then try the following: always power... on your network devices in "Configuring Epson Scan Network Settings" on . If the scan did not...
...to repeat the steps in the same order, always keep the printer on, or set your DHCP server to reserve an IP address for details). 24 Troubleshooting If the IP address has changed . If Epson Scan cannot restart, turn the printer off and back on, and then try the following: always power... on your network devices in "Configuring Epson Scan Network Settings" on . If the scan did not...
Using the Control Panel for Wireless Network Installation
Page 25
Load a few sheets of plain paper. 2. Select Setup. 4. Printing a Network Status Sheet 1. Press r, then select Network Settings. 5. Select Confirm Network Settings. 6. Troubleshooting 25 If necessary, press the Home button on the printer control panel to return to print a network status sheet. Press the x Start button to the Home menu. 3.
Load a few sheets of plain paper. 2. Select Setup. 4. Printing a Network Status Sheet 1. Press r, then select Network Settings. 5. Select Confirm Network Settings. 6. Troubleshooting 25 If necessary, press the Home button on the printer control panel to return to print a network status sheet. Press the x Start button to the Home menu. 3.
Using the Control Panel for Wireless Network Installation
Page 26
If necessary, press the Home button on the printer control panel to return to the Home menu. 2. Select Setup. 3. Select Yes. 26 Troubleshooting Press l, then select Restore Default Settings. 4. Select Reset Network Settings. 5. Resetting Network Settings 1.
If necessary, press the Home button on the printer control panel to return to the Home menu. 2. Select Setup. 3. Select Yes. 26 Troubleshooting Press l, then select Restore Default Settings. 4. Select Reset Network Settings. 5. Resetting Network Settings 1.
Using the Control Panel for Wireless Network Installation
Page 27
Press Home to return to the Home menu. Press OK. 9. Select Yes. 8. Select Yes. 7. Troubleshooting 27 6.
Press Home to return to the Home menu. Press OK. 9. Select Yes. 8. Select Yes. 7. Troubleshooting 27 6.
Basics
Page 61
...the basic troubleshooting suggestions starting on page 62 or see all the help . Also select EPSON Scan and click the Scanner Driver Update for your Artisan 800 Series software. With Windows, you can also click Start or , select Programs or All Programs, select EPSON, select Artisan 800 Series, ...screen Epson Information Center and select Download the Latest Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca (Canada). Press l or r to see the on the display screen to your product. Solving Problems 61 Open your on the Maintenance tab in the printer ...
...the basic troubleshooting suggestions starting on page 62 or see all the help . Also select EPSON Scan and click the Scanner Driver Update for your Artisan 800 Series software. With Windows, you can also click Start or , select Programs or All Programs, select EPSON, select Artisan 800 Series, ...screen Epson Information Center and select Download the Latest Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca (Canada). Press l or r to see the on the display screen to your product. Solving Problems 61 Open your on the Maintenance tab in the printer ...
Basics
Page 65
...apply. To find the nearest one, call : ■ U.S.: (562) 276-4382, 6 AM - 6 PM, Pacific Time, Monday through Friday ■ Canada: (905) 709-3839, 6 AM - 6 PM, Pacific Time, Monday through Friday Days and hours of the problem Then call 800-GO-EPSON (800-463-7766). Other Software ... Artisan 800 Series or under the scanner unit) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration and description of support are subject to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson ...
...apply. To find the nearest one, call : ■ U.S.: (562) 276-4382, 6 AM - 6 PM, Pacific Time, Monday through Friday ■ Canada: (905) 709-3839, 6 AM - 6 PM, Pacific Time, Monday through Friday Days and hours of the problem Then call 800-GO-EPSON (800-463-7766). Other Software ... Artisan 800 Series or under the scanner unit) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration and description of support are subject to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson ...
Basics
Page 78
..., 67 to 68 telephone equipment, 68 touch panel, 67 Scanner Automatic Document Feeder, 13 cleaning, 64 document glass, 12 software updates, 61 Scanning Epson Scan software, 52 to 54 file format, 53, 54 modes, 52, 53 multiple pages, 54 OCR software, 52, 65 placing documents, 12 ..., 22 using, 24 Status light, 6 Storing ink cartridges, 58 Support Epson, 65 software, 65 Symbols on screen, 6 T Templates, photo, 31 to 32 Touch panel icons, 6 raising and lowering, 5 safety, 67 sleep mode, 6, 62 using, 5 to 6 Troubleshooting copying problems, 62 faxing problems, 64 paper problems, 62 to 63 print...
..., 67 to 68 telephone equipment, 68 touch panel, 67 Scanner Automatic Document Feeder, 13 cleaning, 64 document glass, 12 software updates, 61 Scanning Epson Scan software, 52 to 54 file format, 53, 54 modes, 52, 53 multiple pages, 54 OCR software, 52, 65 placing documents, 12 ..., 22 using, 24 Status light, 6 Storing ink cartridges, 58 Support Epson, 65 software, 65 Symbols on screen, 6 T Templates, photo, 31 to 32 Touch panel icons, 6 raising and lowering, 5 safety, 67 sleep mode, 6, 62 using, 5 to 6 Troubleshooting copying problems, 62 faxing problems, 64 paper problems, 62 to 63 print...