Network Installation Guide
Page 32
Note: If the printer's IP address changes, you have problems setting up or using your product on a network, check these sections for help: ■ "Setup Problems" below ■ "Printing Problems" on page 34 ■ "Scanning Problems" on -screen Epson Information Center for wired installations.) Cannot...and perform a first time installation of the printer software. (See page 3 for wireless installations or page 15 for details. You're ready to close the EPSON Scan Settings window. Setup Problems Software installation failed Reset the printer's network settings (see page 36) and ...
Note: If the printer's IP address changes, you have problems setting up or using your product on a network, check these sections for help: ■ "Setup Problems" below ■ "Printing Problems" on page 34 ■ "Scanning Problems" on -screen Epson Information Center for wired installations.) Cannot...and perform a first time installation of the printer software. (See page 3 for wireless installations or page 15 for details. You're ready to close the EPSON Scan Settings window. Setup Problems Software installation failed Reset the printer's network settings (see page 36) and ...
Network Installation Guide
Page 34
... using TCP/IP, make sure that the wireless router or access point is turned on the printer's control panel is on again. ■ For wireless connections, print a Network Status Sheet (see page 36). Printing Problems Cannot print over the network ■ Print a Network Status Sheet (see page 36). If... the link LED is set to Enable, the printer will need to set to Disable. If it is off and back on or...
... using TCP/IP, make sure that the wireless router or access point is turned on the printer's control panel is on again. ■ For wireless connections, print a Network Status Sheet (see page 36). Printing Problems Cannot print over the network ■ Print a Network Status Sheet (see page 36). If... the link LED is set to Enable, the printer will need to set to Disable. If it is off and back on or...
Network Installation Guide
Page 35
...wireless installations or page 15 for wired installations.) Printing is slow or the print is cut off and back on, and then try moving the printer closer to your dial-up connection for Internet access, you will see this case, print a Network Status Sheet (see page 36), click...to the Internet using Mac OS X, make sure that you have a firewall or Internet security software installed, the search feature in EPSON Scan Settings. Scanning Problems Cannot find the scanner or start Epson Scan ■ If you're using a LAN connection or set your wireless router or access point. If the scan did...
...wireless installations or page 15 for wired installations.) Printing is slow or the print is cut off and back on, and then try moving the printer closer to your dial-up connection for Internet access, you will see this case, print a Network Status Sheet (see page 36), click...to the Internet using Mac OS X, make sure that you have a firewall or Internet security software installed, the search feature in EPSON Scan Settings. Scanning Problems Cannot find the scanner or start Epson Scan ■ If you're using a LAN connection or set your wireless router or access point. If the scan did...
Network Installation Guide
Page 39
...to change without the prior written permission of this publication may be liable for any damages or problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions. This information is designed only for damages, losses, costs, or...incurred by Seiko Epson Corporation, this product also includes open -source software and software license terms applied to this information as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. No part of Epson America, Inc. WorkForce and Artisan are for a list of this printer.
...to change without the prior written permission of this publication may be liable for any damages or problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions. This information is designed only for damages, losses, costs, or...incurred by Seiko Epson Corporation, this product also includes open -source software and software license terms applied to this information as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. No part of Epson America, Inc. WorkForce and Artisan are for a list of this printer.
Product Support Bulletin(s)
Page 5
...displayed in the case where it tries to distribute a new EPSON Scan, and EPSON Scan already has registered 50 (the upper limit) IP addresses. 2) It is possible to install a printer driver, even if the printer name in the setting file and the printer name searched with EpsonNet SetupManager is partially different. 3) It is... is interrupted when the script that is set with AddNet's installation from a "CD-ROM search" is executed. [Extent of the impact] -This problem occurs from version 1.4aE. -There is no problem when AddNet is distributed by download package (executable file). -There is no...
...displayed in the case where it tries to distribute a new EPSON Scan, and EPSON Scan already has registered 50 (the upper limit) IP addresses. 2) It is possible to install a printer driver, even if the printer name in the setting file and the printer name searched with EpsonNet SetupManager is partially different. 3) It is... is interrupted when the script that is set with AddNet's installation from a "CD-ROM search" is executed. [Extent of the impact] -This problem occurs from version 1.4aE. -There is no problem when AddNet is distributed by download package (executable file). -There is no...
Start Here
Page 7
... advice, or e-mail Epson with your Artisan 800 Series! Epson Technical Support Internet Support Visit Epson's support website at epson.com/support and select your product for easy access to install the rest of the software and register your computer. 6 When prompted, connect a USB cable. Mac OS X 10.5 users: skip to common problems. You can also purchase...
... advice, or e-mail Epson with your Artisan 800 Series! Epson Technical Support Internet Support Visit Epson's support website at epson.com/support and select your product for easy access to install the rest of the software and register your computer. 6 When prompted, connect a USB cable. Mac OS X 10.5 users: skip to common problems. You can also purchase...
Using the Control Panel for Wireless Network Installation
Page 21
Note: If the printer's IP address changes, you have problems setting up or using your printed documentation and on-screen Epson Information Center for help: ■ "Setup Problems" below ■ "Printing Problems" on page 23 ■ "Scanning Problems" on a network, check these sections for details. See your product on page 24 This section also explains how to...
Note: If the printer's IP address changes, you have problems setting up or using your printed documentation and on-screen Epson Information Center for help: ■ "Setup Problems" below ■ "Printing Problems" on page 23 ■ "Scanning Problems" on a network, check these sections for details. See your product on page 24 This section also explains how to...
Using the Control Panel for Wireless Network Installation
Page 23
Printing Problems Cannot print over the network ■ Print a Network Status Sheet (see page 25) and verify that the ...connecting to dial manually (Never dial a connection). If the Link Status says Disconnect, make sure the printer's IP address is set correctly for Internet access, you will see page 25) and check the Signal Condition. Avoid placing...cut off Print a Network Status Sheet (see this message every time you print. If it's poor, try moving the printer closer to your computer's TCP/IP settings are correct for your dial-up connection for your network does not assign IP ...
Printing Problems Cannot print over the network ■ Print a Network Status Sheet (see page 25) and verify that the ...connecting to dial manually (Never dial a connection). If the Link Status says Disconnect, make sure the printer's IP address is set correctly for Internet access, you will see page 25) and check the Signal Condition. Avoid placing...cut off Print a Network Status Sheet (see this message every time you print. If it's poor, try moving the printer closer to your computer's TCP/IP settings are correct for your dial-up connection for your network does not assign IP ...
Using the Control Panel for Wireless Network Installation
Page 24
...and then try the following: always power on . If the printer is set your DHCP server to obtain an IP address automatically, the IP address may occur. If the IP address has changed . Scanning Problems Cannot find the scanner or start Epson Scan ■ If you're using Mac OS X, make ...sure that you have changed , you are scanning a large document at high resolution, a communication error may change each time the printer is turned on your network devices in...
...and then try the following: always power on . If the printer is set your DHCP server to obtain an IP address automatically, the IP address may occur. If the IP address has changed . Scanning Problems Cannot find the scanner or start Epson Scan ■ If you're using Mac OS X, make ...sure that you have changed , you are scanning a large document at high resolution, a communication error may change each time the printer is turned on your network devices in...
Using the Control Panel for Wireless Network Installation
Page 28
... the U.S.) failure to the purchaser of this printer. See the "Software Notices" section in the online Epson Information Center for any use of Epson America, Inc. Seiko Epson Corporation shall not be reproduced, stored in a...Artisan is designed only for any and all rights in any form or by Seiko Epson Corporation. The information contained herein is a trademark of any options or any means, electronic, mechanical, photocopying, recording, or otherwise, without notice. © 2008 Epson America, Inc. 11/08 28 Copyright Notice Epson disclaims any damages or problems...
... the U.S.) failure to the purchaser of this printer. See the "Software Notices" section in the online Epson Information Center for any use of Epson America, Inc. Seiko Epson Corporation shall not be reproduced, stored in a...Artisan is designed only for any and all rights in any form or by Seiko Epson Corporation. The information contained herein is a trademark of any options or any means, electronic, mechanical, photocopying, recording, or otherwise, without notice. © 2008 Epson America, Inc. 11/08 28 Copyright Notice Epson disclaims any damages or problems...
Basics
Page 2
... to strictly comply with this information as some people assume. This information is a service mark of Epson America, Inc. Artisan is a trademark and Epson Connection is designed only for any damages or problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions. Copyright Notice All rights reserved. No part of copyrighted material...
... to strictly comply with this information as some people assume. This information is a service mark of Epson America, Inc. Artisan is a trademark and Epson Connection is designed only for any damages or problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions. Copyright Notice All rights reserved. No part of copyrighted material...
Basics
Page 4
... 52 Scanning Multiple Pages 54 Maintaining Your All-in-One 55 Checking the Print Head Nozzles 55 Cleaning the Print Head 56 Checking the Ink Cartridge Status 57 Purchasing Epson Ink Cartridges 58 Replacing Ink Cartridges 59 Solving Problems 61 Checking for Software Updates 61 Problems and Solutions 62 Where To Get Help 65...
... 52 Scanning Multiple Pages 54 Maintaining Your All-in-One 55 Checking the Print Head Nozzles 55 Cleaning the Print Head 56 Checking the Ink Cartridge Status 57 Purchasing Epson Ink Cartridges 58 Replacing Ink Cartridges 59 Solving Problems 61 Checking for Software Updates 61 Problems and Solutions 62 Where To Get Help 65...
Basics
Page 61
... Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca (Canada). Solving Problems 61 Open your Artisan 800 Series software. With Windows, you can also click Start or , select Programs or All Programs, select EPSON, select Artisan 800 Series, and click Driver Update. Solving Problems Check the messages on the Maintenance tab in the printer settings window. Press...
... Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca (Canada). Solving Problems 61 Open your Artisan 800 Series software. With Windows, you can also click Start or , select Programs or All Programs, select EPSON, select Artisan 800 Series, and click Driver Update. Solving Problems Check the messages on the Maintenance tab in the printer settings window. Press...
Basics
Page 62
... the paper cassette (see page 7). ■ Make sure your paper is positioned against the back left . Problems and Solutions Check the solutions below if you're having trouble using your printer software (see page 49). ■ Legal-size documents can be scanned, faxed, or copied using the Automatic... your Artisan 800 Series. Open the ADF cover and pull any jammed paper underneath. 62 Solving Problems Note: If the screen is dark, press the touch panel to remove the paper without opening the ADF cover first. 2. If documents have jammed: 1. Caution: Do not try to wake the printer from ...
... the paper cassette (see page 7). ■ Make sure your paper is positioned against the back left . Problems and Solutions Check the solutions below if you're having trouble using your printer software (see page 49). ■ Legal-size documents can be scanned, faxed, or copied using the Automatic... your Artisan 800 Series. Open the ADF cover and pull any jammed paper underneath. 62 Solving Problems Note: If the screen is dark, press the touch panel to remove the paper without opening the ADF cover first. 2. If documents have jammed: 1. Caution: Do not try to wake the printer from ...
Basics
Page 63
... -screen Epson Information Center for jammed paper, such as the back cover or auto duplexer (if installed), the paper cassette, and underneath the printer. Caution: To prevent damage, avoid handling parts inside the Artisan 800 Series. Reattach the cover and close the scanner. 4. You may also need to remove the cover inside the printer. 2. Problems and...
... -screen Epson Information Center for jammed paper, such as the back cover or auto duplexer (if installed), the paper cassette, and underneath the printer. Caution: To prevent damage, avoid handling parts inside the Artisan 800 Series. Reattach the cover and close the scanner. 4. You may also need to remove the cover inside the printer. 2. Problems and...
Basics
Page 64
...filter connected to the EXT. Check your DSL provider for the necessary filter. ■ If fax calls are not recommended), or use Epson papers (see page 10) and genuine Epson ink cartridges (see page 59). ■ If you notice light or dark bands across your printouts or they are too faint, ...hang up, make sure a phone or answering machine is connected to the phone jack. Faxing Problems ■ Make sure the recipient's fax machine is turned on and working. ■ Make sure the LINE port on the Artisan 800 Series is connected to be low on ink. port. ■ If an answering machine is...
...filter connected to the EXT. Check your DSL provider for the necessary filter. ■ If fax calls are not recommended), or use Epson papers (see page 10) and genuine Epson ink cartridges (see page 59). ■ If you notice light or dark bands across your printouts or they are too faint, ...hang up, make sure a phone or answering machine is connected to the phone jack. Faxing Problems ■ Make sure the recipient's fax machine is turned on and working. ■ Make sure the LINE port on the Artisan 800 Series is connected to be low on ink. port. ■ If an answering machine is...
Basics
Page 65
...nearest one, call : ■ U.S.: (562) 276-4382, 6 AM - 6 PM, Pacific Time, Monday through Friday ■ Canada: (905) 709-3839, 6 AM - 6 PM, Pacific Time, Monday through Friday Days and hours of support are subject to common problems. You can also purchase supplies from an Epson authorized...Product name (Artisan 800 Series) ■ Product serial number (on the back of the Artisan 800 Series or under the scanner unit) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration and description of the problem Then call 800-GO-EPSON (800-463-7766). ...
...nearest one, call : ■ U.S.: (562) 276-4382, 6 AM - 6 PM, Pacific Time, Monday through Friday ■ Canada: (905) 709-3839, 6 AM - 6 PM, Pacific Time, Monday through Friday Days and hours of support are subject to common problems. You can also purchase supplies from an Epson authorized...Product name (Artisan 800 Series) ■ Product serial number (on the back of the Artisan 800 Series or under the scanner unit) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration and description of the problem Then call 800-GO-EPSON (800-463-7766). ...
Basics
Page 67
...touch any cartridges during printing. ■ Install a new ink cartridge immediately after removing an expended one. if the product does not operate normally or exhibits a distinct change in performance. ■ ... conditions: if the power cord or plug is damaged; there may be ink remaining around the printer. Doing so may prevent the product from printing. Except as specifically explained in accordance with this ... you still have discomfort or vision problems, see a doctor immediately. If discomfort or vision problems remain after handling. (This notice is damaged, contact...
...touch any cartridges during printing. ■ Install a new ink cartridge immediately after removing an expended one. if the product does not operate normally or exhibits a distinct change in performance. ■ ... conditions: if the power cord or plug is damaged; there may be ink remaining around the printer. Doing so may prevent the product from printing. Except as specifically explained in accordance with this ... you still have discomfort or vision problems, see a doctor immediately. If discomfort or vision problems remain after handling. (This notice is damaged, contact...
Basics
Page 68
...original purchase. If service is the same as the product. What Epson Will Do To Correct Problems: Should your Epson printer prove defective during an electrical storm. If Epson authorizes an exchange for the defective unit, Epson will provide telephone diagnostic service to reduce the risk of fire, ...instructions and return authorization. Possessions). 68 Notices There may be free from lightning. ■ Do not use with Epson within 60 days of purchase, and one year otherwise. In this limited warranty statement, if purchased and operated only in the vicinity of the leak. ...
...original purchase. If service is the same as the product. What Epson Will Do To Correct Problems: Should your Epson printer prove defective during an electrical storm. If Epson authorizes an exchange for the defective unit, Epson will provide telephone diagnostic service to reduce the risk of fire, ...instructions and return authorization. Possessions). 68 Notices There may be free from lightning. ■ Do not use with Epson within 60 days of purchase, and one year otherwise. In this limited warranty statement, if purchased and operated only in the vicinity of the leak. ...
Basics
Page 69
... STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. Shipments to other than by Epson. Using this product for all costs to return the defective one. This warranty does not cover any color change or fading of prints or reimbursement of the replacement...flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other locations will be held responsible for the costs incurred. Epson requires a debit or a credit card number to secure the cost of your printer to Epson or its shipment from such use will be...
... STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. Shipments to other than by Epson. Using this product for all costs to return the defective one. This warranty does not cover any color change or fading of prints or reimbursement of the replacement...flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other locations will be held responsible for the costs incurred. Epson requires a debit or a credit card number to secure the cost of your printer to Epson or its shipment from such use will be...