Printer Guide
Page 2
...problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions. Printed on recycled paper. © 2006 Epson America, Inc. 2/06 2 CPD-20271R1 No part of this product or unauthorized modifications, repairs, or alterations to other than those marks. Trademarks Epson, Epson Stylus, Epson..., mechanical, photocopying, recording, or otherwise, without the prior written permission of any consumable products other printers. Seiko Epson Corporation shall not be trademarks of this product, or (excluding the U.S.) failure to the purchaser of...
...problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions. Printed on recycled paper. © 2006 Epson America, Inc. 2/06 2 CPD-20271R1 No part of this product or unauthorized modifications, repairs, or alterations to other than those marks. Trademarks Epson, Epson Stylus, Epson..., mechanical, photocopying, recording, or otherwise, without the prior written permission of any consumable products other printers. Seiko Epson Corporation shall not be trademarks of this product, or (excluding the U.S.) failure to the purchaser of...
Printer Guide
Page 8
... Optional Print Server Card 146 Moving the Printer on the Stand 147 Setting Up the Printer After Transportation 148 6 Solving Problems Diagnosing Problems 149 Checking Error Messages and Lights 150 Improving Print Quality 154 Solving Operational Problems 158 Solving Miscellaneous Printing Problems 159 Solving Paper Problems 160 Fixing Paper Eject Problems 161 Clearing Paper Jams 162 Uninstalling and...
... Optional Print Server Card 146 Moving the Printer on the Stand 147 Setting Up the Printer After Transportation 148 6 Solving Problems Diagnosing Problems 149 Checking Error Messages and Lights 150 Improving Print Quality 154 Solving Operational Problems 158 Solving Miscellaneous Printing Problems 159 Solving Paper Problems 160 Fixing Paper Eject Problems 161 Clearing Paper Jams 162 Uninstalling and...
Printer Guide
Page 9
... must be followed carefully to keep it to your printer for daily use and printer maintenance-loading paper, replacing ink cartridges and other components, cleaning and aligning the print head, and using the Epson® printer drivers, and replacing ink cartridges. It also tells you have a problem. Attach it working at its best, and provides...
... must be followed carefully to keep it to your printer for daily use and printer maintenance-loading paper, replacing ink cartridges and other components, cleaning and aligning the print head, and using the Epson® printer drivers, and replacing ink cartridges. It also tells you have a problem. Attach it working at its best, and provides...
Printer Guide
Page 69
... is highlighted as the current setting. 4. STANDARD is the default setting. Press the button to WIDE. An asterisk appears next to select the Printer Setup menu and highlight PLATEN GAP. 3. Note: If you may need to the locked position. However, if print quality is the default setting...again. Handling Paper and Other Media | 69 8. Pull the paper lever forward, to adjust the platen gap setting. If that doesn't solve the problem, try changing the platen gap setting to save the setting. Press the Menu button. Use the u and d buttons to change the setting. (...
... is highlighted as the current setting. 4. STANDARD is the default setting. Press the button to WIDE. An asterisk appears next to select the Printer Setup menu and highlight PLATEN GAP. 3. Note: If you may need to the locked position. However, if print quality is the default setting...again. Handling Paper and Other Media | 69 8. Pull the paper lever forward, to adjust the platen gap setting. If that doesn't solve the problem, try changing the platen gap setting to save the setting. Press the Menu button. Use the u and d buttons to change the setting. (...
Printer Guide
Page 102
...choosing print options, click the Paper tab and follow the instructions in the printer driver (if your application performs color management) or access additional settings, as charts and graphs. 102 | Printing with Epson Drivers for presentation graphics, such as described on page 109. 6. The... lets you to correct noise and other problems common to turn off color management in the next sections for color photographs. Click Custom, then click the Advanced button to digital camera images and automatically select 1440 dpi. The EPSON Standard (sRGB) setting increases the contrast ...
...choosing print options, click the Paper tab and follow the instructions in the printer driver (if your application performs color management) or access additional settings, as charts and graphs. 102 | Printing with Epson Drivers for presentation graphics, such as described on page 109. 6. The... lets you to correct noise and other problems common to turn off color management in the next sections for color photographs. Click Custom, then click the Advanced button to digital camera images and automatically select 1440 dpi. The EPSON Standard (sRGB) setting increases the contrast ...
Printer Guide
Page 110
... (No Color Adjustment) disables color management in Photoshop or other problems common to improve the quality of low-resolution images. 6. You can also choose from the four Color Control modes. Choose lower print quality for faster printing, or SuperPhoto 2880dpi for sharper edges on the printer's ICC profile, using non-Epson media and you use a color managed...
... (No Color Adjustment) disables color management in Photoshop or other problems common to improve the quality of low-resolution images. 6. You can also choose from the four Color Control modes. Choose lower print quality for faster printing, or SuperPhoto 2880dpi for sharper edges on the printer's ICC profile, using non-Epson media and you use a color managed...
Printer Guide
Page 115
...Do one of problems, whether you...Meter to appear, you want to allow monitoring by other users who share the printer. Right-click your printer icon and select Properties, Document Defaults, or Printing Preferences. 2. Click the Utility ... & Progress button. See the following : • Windows XP: Click Start and select Printers and Faxes. You can also use the buttons to cancel, pause, or restart your Windows... off. Right-click your printer icon and select Printing Preferences. • Windows 2000: Click Start, point to Settings, then select Printers. Setting Monitoring Preferences and ...
...Do one of problems, whether you...Meter to appear, you want to allow monitoring by other users who share the printer. Right-click your printer icon and select Properties, Document Defaults, or Printing Preferences. 2. Click the Utility ... & Progress button. See the following : • Windows XP: Click Start and select Printers and Faxes. You can also use the buttons to cancel, pause, or restart your Windows... off. Right-click your printer icon and select Printing Preferences. • Windows 2000: Click Start, point to Settings, then select Printers. Setting Monitoring Preferences and ...
Printer Guide
Page 116
Because the RAW format requires fewer resources, printing is extremely slow or the print head stops for Windows 3. 116 | Printing with Epson Drivers for a few minutes while printing. Printing will take longer to start. • Coarse Rendering allows you to override the length or width ... in Adobe Acrobat® or any other non-image based application. 4-116 Use this setting if print speed is faster and you can avoid certain problems, such as a cache. If you have multiple hard drives, you can select a different drive to spool to print faster in applications (such as ...
Because the RAW format requires fewer resources, printing is extremely slow or the print head stops for Windows 3. 116 | Printing with Epson Drivers for a few minutes while printing. Printing will take longer to start. • Coarse Rendering allows you to override the length or width ... in Adobe Acrobat® or any other non-image based application. 4-116 Use this setting if print speed is faster and you can avoid certain problems, such as a cache. If you have multiple hard drives, you can select a different drive to spool to print faster in applications (such as ...
Printer Guide
Page 136
... item in the date and time, displayed in the following : • Print a hex dump for diagnosing problems • Change the language or units of measurements used on the printer's control panel menus • Enable the printable pages counter • Change the default pressure setting for the automatic...strong" cleaning cycle. • Track the amount of roll paper remaining • Enable power on roll paper feed • Return all of the printer's control panel settings to do the following format: MM/DD/YY HH:MM. 5. Changing the Date and Time 1. Press to make special settings and...
... item in the date and time, displayed in the following : • Print a hex dump for diagnosing problems • Change the language or units of measurements used on the printer's control panel menus • Enable the printable pages counter • Change the default pressure setting for the automatic...strong" cleaning cycle. • Track the amount of roll paper remaining • Enable power on roll paper feed • Return all of the printer's control panel settings to do the following format: MM/DD/YY HH:MM. 5. Changing the Date and Time 1. Press to make special settings and...
Printer Guide
Page 149
... guidelines in this chapter or check the FAQ at www.prographics.epson.com. Chapter 6: Solving Problems 149 As you use your printer, you diagnose problems: • To identify the most likely solutions until the problem is caused by the printer itself, disconnect the printer from your problem, contact Epson as described under "Where To Get Help" on the control...
... guidelines in this chapter or check the FAQ at www.prographics.epson.com. Chapter 6: Solving Problems 149 As you use your printer, you diagnose problems: • To identify the most likely solutions until the problem is caused by the printer itself, disconnect the printer from your problem, contact Epson as described under "Where To Get Help" on the control...
Printer Guide
Page 150
...in the printer driver ... printing. Release the paper lever to indicate the status of the printer: Paper Ink light light Paper feed up button Power button and... source button When your ink or paper runs out or a problem occurs, a message appears on the LCD display, and the ...in alphabetical order and includes an explanation and instructions for correcting the problem. Remove the print. 6-150 CARRIAGE LOCKED The print head is ...Remove the bracket securing the print head; 150 | Solving Problems Checking Error Messages and Lights The control panel includes various lights ...
...in the printer driver ... printing. Release the paper lever to indicate the status of the printer: Paper Ink light light Paper feed up button Power button and... source button When your ink or paper runs out or a problem occurs, a message appears on the LCD display, and the ...in alphabetical order and includes an explanation and instructions for correcting the problem. Remove the print. 6-150 CARRIAGE LOCKED The print head is ...Remove the bracket securing the print head; 150 | Solving Problems Checking Error Messages and Lights The control panel includes various lights ...
Printer Guide
Page 151
...you are replacing ink cartridges, check the package and product code. Make sure you installed the correct driver for the ink in the printer. see page 132. If you are replacing ink cartridges, check the package and product code. NO to cancel the print job. ...a new to be replaced. CONVERSION CRTG LIFE CONVERSION CRTG NEAR END OF SERVICE LIFE The conversion cartridge will not work . 6-151 Solving Problems | 151 Message Explanation Response COMMAND ERROR CHECK DRIVER SETTINGS You may be using the installed black ink cartridge. I/F CARD ERROR CHECK CARD ...
...you are replacing ink cartridges, check the package and product code. Make sure you installed the correct driver for the ink in the printer. see page 132. If you are replacing ink cartridges, check the package and product code. NO to cancel the print job. ...a new to be replaced. CONVERSION CRTG LIFE CONVERSION CRTG NEAR END OF SERVICE LIFE The conversion cartridge will not work . 6-151 Solving Problems | 151 Message Explanation Response COMMAND ERROR CHECK DRIVER SETTINGS You may be using the installed black ink cartridge. I/F CARD ERROR CHECK CARD ...
Printer Guide
Page 152
... For the 9800, note which tank is installed. see page 135. 152 | Solving Problems Message Explanation Response INK CARTRIDGE ERROR REPLACE CARTRIDGE CSIC error has occurred. Make sure you ...ink cartridge and reinstall it. see page 141. INSTALL INK CARTRIDGE 6-152 MAINTENANCE REQUEST A printer part may decline when ink is raised. If the message remains, replace the cartridge with... (printing stops). Select the correct black ink cartridge option in the driver A non-Epson ink cartridge is full; see page 127. Start printing again from the beginning for ...
... For the 9800, note which tank is installed. see page 135. 152 | Solving Problems Message Explanation Response INK CARTRIDGE ERROR REPLACE CARTRIDGE CSIC error has occurred. Make sure you ...ink cartridge and reinstall it. see page 141. INSTALL INK CARTRIDGE 6-152 MAINTENANCE REQUEST A printer part may decline when ink is raised. If the message remains, replace the cartridge with... (printing stops). Select the correct black ink cartridge option in the driver A non-Epson ink cartridge is full; see page 127. Start printing again from the beginning for ...
Printer Guide
Page 153
...ran out. Then return the lever to run the power cleaning cycle. PRINTER ERROR RESTART THE PRINTER You tried to print while an error Press the P Power button to turn it in the printer. Solving Problems | 153 Message Explanation Response NO MAINTENANCE TANK Maintenance tank is fully ...inserted. For the 9800, note which tank is required. PAPER EJECT ERROR Paper remains in the printer. Release the paper lever and remove the ...
...ran out. Then return the lever to run the power cleaning cycle. PRINTER ERROR RESTART THE PRINTER You tried to print while an error Press the P Power button to turn it in the printer. Solving Problems | 153 Message Explanation Response NO MAINTENANCE TANK Maintenance tank is fully ...inserted. For the 9800, note which tank is required. PAPER EJECT ERROR Paper remains in the printer. Release the paper lever and remove the ...
Printer Guide
Page 154
... sure your Advanced settings. ◗ Make sure the Media Type setting in your print options are low on page 11. Unplug the printer and wait 30 seconds. Problem Your print has horizontal banding. see Chapter 3 (Macintosh) or Chapter 4 (Windows). If none of these suggestions help, try to ...as a nozzle check. Then plug it back on page 127. ◗ Run a nozzle check and cleaning cycle. If the message remains, contact Epson as described on . See page 122 for low ink or incorrectly loaded paper. Solution ◗ Check the ink indicators and light to select the correct...
... sure your Advanced settings. ◗ Make sure the Media Type setting in your print options are low on page 11. Unplug the printer and wait 30 seconds. Problem Your print has horizontal banding. see Chapter 3 (Macintosh) or Chapter 4 (Windows). If none of these suggestions help, try to ...as a nozzle check. Then plug it back on page 127. ◗ Run a nozzle check and cleaning cycle. If the message remains, contact Epson as described on . See page 122 for low ink or incorrectly loaded paper. Solution ◗ Check the ink indicators and light to select the correct...
Printer Guide
Page 155
..., be sure to return the setting to standard (STD) when you 're printing on page 126. ◗ Make sure the Media Type setting in the printer software is correct for Windows). See page 122 for instructions. ◗ Align the print head, as described on . ◗ Use the Paper Feed Adjustment to... Problem Your print is face up. ◗ Choose a higher resolution, such as 2880 dpi. ◗ Turn off High Speed in your Advanced settings. Solution ◗ If you're using a third-party RIP and non-Epson media, see if you 're done using cut sheet media, make sure the printable side is grainy...
..., be sure to return the setting to standard (STD) when you 're printing on page 126. ◗ Make sure the Media Type setting in the printer software is correct for Windows). See page 122 for instructions. ◗ Align the print head, as described on . ◗ Use the Paper Feed Adjustment to... Problem Your print is face up. ◗ Choose a higher resolution, such as 2880 dpi. ◗ Turn off High Speed in your Advanced settings. Solution ◗ If you're using a third-party RIP and non-Epson media, see if you 're done using cut sheet media, make sure the printable side is grainy...
Printer Guide
Page 156
...setting in the Paper Configuration utility. ◗ If you're using a third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗ If you're using the color management features in Photoshop or another application, you 're printing on each of the ink cartridges. ... is appears faint. See page 69 for the media missing. See page 87 (Mac OS X) or page 110 (Windows). ◗ Adjust the Color Density setting in the printer software is correct for instructions. 6-156 156 | Solving Problems Problem Solution Colors are correct.
...setting in the Paper Configuration utility. ◗ If you're using a third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗ If you're using the color management features in Photoshop or another application, you 're printing on each of the ink cartridges. ... is appears faint. See page 69 for the media missing. See page 87 (Mac OS X) or page 110 (Windows). ◗ Adjust the Color Density setting in the printer software is correct for instructions. 6-156 156 | Solving Problems Problem Solution Colors are correct.
Printer Guide
Page 157
... printing on. ◗ If you're printing on non-Epson media, you may need to standard (STD). ◗ If printing on non-Epson media, you may be sure to return the setting to ... thick paper, the platen gap setting may need to adjust the paper thickness setting, drying time, or color density. Solution ◗ Make sure the Media Type setting in a dry, humidity-free environment. Wipe...Run a nozzle check and cleaning cycle (see page 69. 6-157 Solving Problems | 157 Problem Your print appears blurry or smeared. Use your printer software (page 88 for Mac OS X or page 111 for Windows) ...
... printing on. ◗ If you're printing on non-Epson media, you may need to standard (STD). ◗ If printing on non-Epson media, you may be sure to return the setting to ... thick paper, the platen gap setting may need to adjust the paper thickness setting, drying time, or color density. Solution ◗ Make sure the Media Type setting in a dry, humidity-free environment. Wipe...Run a nozzle check and cleaning cycle (see page 69. 6-157 Solving Problems | 157 Problem Your print appears blurry or smeared. Use your printer software (page 88 for Mac OS X or page 111 for Windows) ...
Printer Guide
Page 158
...Epson for your printer, then select Properties. Try restarting the computer and printing again. Make sure the interface cable is performing a maintenance procedure or waiting for your printer, then select Properties. Windows XP: Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes. Right-click the icon for assistance; If not, turn the printer... the power and unplug the power cord immediately. 158 | Solving Problems Solving Operational Problems If you can't turn off the printer and computer. see page 11 for the messages beginning on the control...
...Epson for your printer, then select Properties. Try restarting the computer and printing again. Make sure the interface cable is performing a maintenance procedure or waiting for your printer, then select Properties. Windows XP: Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes. Right-click the icon for assistance; If not, turn the printer... the power and unplug the power cord immediately. 158 | Solving Problems Solving Operational Problems If you can't turn off the printer and computer. see page 11 for the messages beginning on the control...
Printer Guide
Page 159
... in black ◗ Make sure Color is selected in your printer software. cancelled a job. Cut the paper with the built-in your printer software. Blank paper is printed. ◗ Make sure your software is installed correctly and the printer is selected. ◗ Make sure the Paper Size ... page 110 (Windows) for a list of media that cannot be too thick to reset the printer. If not, press the l Paper Source button to shift. Solving Problems | 159 Solving Miscellaneous Printing Problems If your printouts are correct for the paper you're using. ◗ Paper is loaded incorrectly...
... in black ◗ Make sure Color is selected in your printer software. cancelled a job. Cut the paper with the built-in your printer software. Blank paper is printed. ◗ Make sure your software is installed correctly and the printer is selected. ◗ Make sure the Paper Size ... page 110 (Windows) for a list of media that cannot be too thick to reset the printer. If not, press the l Paper Source button to shift. Solving Problems | 159 Solving Miscellaneous Printing Problems If your printouts are correct for the paper you're using. ◗ Paper is loaded incorrectly...