Service Manual
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... T&B&S Adjustment 237 5.3.20 PF Adjustment 239 5.3.21 EJ Adjustment 241 5.3.22 Check Ink Selector Operation 243 5.3.23 Write Constant When CR change 244 5.4 Check Results 245 5.4.1 Check Nozzle 245 5.4.2 Print Image 246 5.4.3 Check Results 247 5.4.4 Check Alignment 248 5.5 Reset Counters 249 Chapter 6 MAINTENANCE 6.1 Overview ...251 6.1.1 Product Life Information 252 6.2 Cleaning ...253 6.3 Lubrication ...254 7 EPSON Stylus Pro 3800...
... T&B&S Adjustment 237 5.3.20 PF Adjustment 239 5.3.21 EJ Adjustment 241 5.3.22 Check Ink Selector Operation 243 5.3.23 Write Constant When CR change 244 5.4 Check Results 245 5.4.1 Check Nozzle 245 5.4.2 Print Image 246 5.4.3 Check Results 247 5.4.4 Check Alignment 248 5.5 Reset Counters 249 Chapter 6 MAINTENANCE 6.1 Overview ...251 6.1.1 Product Life Information 252 6.2 Cleaning ...253 6.3 Lubrication ...254 7 EPSON Stylus Pro 3800...
Service Manual
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... Battery exhaustion Unassigned Unassigned Pump cap unit life Date not set .) TROUBLE SHOOTING Remedies for Warning Messages 67 one , and clear the counter using the Adjustment Program. 0 0 (NA) 0 (NA) (NA) 0 0 1 (NA) (NA) 0 0 (RSVD) 0100 The RTC backup battery power has ... using the Adjustment Program to the above table. Ex. 0 0 (NA) 1 (NA) (NA) 0 1 0 (NA) (NA) 0 0 (RSVD) 0088 RTC backup battery has not been set date and time. EPSON Stylus Pro 3800/3800C/3850 Revision A MAINTENANCE REQUEST XXXX When a Maintenance Request error occurs, the printer displays on ...
... Battery exhaustion Unassigned Unassigned Pump cap unit life Date not set .) TROUBLE SHOOTING Remedies for Warning Messages 67 one , and clear the counter using the Adjustment Program. 0 0 (NA) 0 (NA) (NA) 0 0 1 (NA) (NA) 0 0 (RSVD) 0100 The RTC backup battery power has ... using the Adjustment Program to the above table. Ex. 0 0 (NA) 1 (NA) (NA) 0 1 0 (NA) (NA) 0 0 (RSVD) 0088 RTC backup battery has not been set date and time. EPSON Stylus Pro 3800/3800C/3850 Revision A MAINTENANCE REQUEST XXXX When a Maintenance Request error occurs, the printer displays on ...
Service Manual
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... Ink Supply Tube (INK, SYSTEM, ASSY) and reset the counter using the Adjustment Program. Check the CR scale (SCALE, CR) for poor connection or any abnormality before replacing any abnormality. See 4.3.9.3 INK, SYSTEM, ASSY. Replace the CR scale (SCALE, CR). EPSON Stylus Pro 3800/3800C/3850 Revision A 3.5 Remedies for Service Call Error 74 CHECK P O IN T Make...
... Ink Supply Tube (INK, SYSTEM, ASSY) and reset the counter using the Adjustment Program. Check the CR scale (SCALE, CR) for poor connection or any abnormality before replacing any abnormality. See 4.3.9.3 INK, SYSTEM, ASSY. Replace the CR scale (SCALE, CR). EPSON Stylus Pro 3800/3800C/3850 Revision A 3.5 Remedies for Service Call Error 74 CHECK P O IN T Make...
Service Manual
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... Remedies for any foreign matters, and remove it if any. Drive timeover error One cycle movement cannot be unlocked. usage counter using the Adjustment Program. See 4.3.11.2 BOARD ASSY., ENCODER on page 121. Replace the CR motor (MOTOR ASSY., CR). Replace the CR motor (MOTOR ASSY...148. CR lock set error The printer cannot lock the carriage unit. See 4.3.5.3 MOTOR ASSY., CR on page 121. motor has driven for a predetermined time period. Replace the CR motor (MOTOR ASSY., CR). Check the CR timing belt's tension. EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code ...
... Remedies for any foreign matters, and remove it if any. Drive timeover error One cycle movement cannot be unlocked. usage counter using the Adjustment Program. See 4.3.11.2 BOARD ASSY., ENCODER on page 121. Replace the CR motor (MOTOR ASSY., CR). Replace the CR motor (MOTOR ASSY...148. CR lock set error The printer cannot lock the carriage unit. See 4.3.5.3 MOTOR ASSY., CR on page 121. motor has driven for a predetermined time period. Replace the CR motor (MOTOR ASSY., CR). Check the CR timing belt's tension. EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code ...
Service Manual
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EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code Error Name 1410 Drive time monitor time-... the ink pad in the holder (POROUS PAD,TRAY,INK EJECT) and reset the counter using the Adjustment Program. counter using the Adjustment Program. The cartridge cover cannot open / Replace the ink cover Open sensor. The ink cover solenoid is broken... Replace the Pump Cap Unit (PUMP, CAP, ASSY), and reset the counter using the Adjustment Program. See 4.3.6.1 LOCK, COVER, ASSY. Turn the printer power On and Off. the release motor has driven a predetermined number of steps.
EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code Error Name 1410 Drive time monitor time-... the ink pad in the holder (POROUS PAD,TRAY,INK EJECT) and reset the counter using the Adjustment Program. counter using the Adjustment Program. The cartridge cover cannot open / Replace the ink cover Open sensor. The ink cover solenoid is broken... Replace the Pump Cap Unit (PUMP, CAP, ASSY), and reset the counter using the Adjustment Program. See 4.3.6.1 LOCK, COVER, ASSY. Turn the printer power On and Off. the release motor has driven a predetermined number of steps.
Service Manual
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...broken. Replace the CR motor (MOTOR, ASSY, CR). Reset the RTC using the Adjustment Program. See 4.3.6.5 APG SENSOR on page 162. Turn the power Off and remove the lithium battery. 2. Turn the printer power On and Off. Replace the PW sensor (BOARD ASSY., DETECTOR, PW;B). ...POROUS PAD, INK WASTE BOX, LEFT on page 129. Replace the Pressure Pump (PURESSURE, PUMP, ASSY). The PW sensor is abnormal. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 150C PF phase detection error 1511 Drive time monitor time-out (APG) 1520 Drive time monitor time-out...
...broken. Replace the CR motor (MOTOR, ASSY, CR). Reset the RTC using the Adjustment Program. See 4.3.6.5 APG SENSOR on page 162. Turn the power Off and remove the lithium battery. 2. Turn the printer power On and Off. Replace the PW sensor (BOARD ASSY., DETECTOR, PW;B). ...POROUS PAD, INK WASTE BOX, LEFT on page 129. Replace the Pressure Pump (PURESSURE, PUMP, ASSY). The PW sensor is abnormal. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 150C PF phase detection error 1511 Drive time monitor time-out (APG) 1520 Drive time monitor time-out...
Service Manual
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EPSON Stylus Pro 3800/3800C/3850 4.3.13 PRINTER MECHANISM 4.3.13.1 Replacing the PRINTER MECHANISM Name: PRINTER MECHANISM, ASP 1. See Chapter 5 "ADJUSTMENT" (p190). A D JU S TM E N T R E Q U IR E D Whenever the PRINTER MECHANISM, ASP is started. Load the CD-ROM into the PRINTER MECHANISM, ASP. "NVRAM Backup utility" will automatically start up the Adjustment program. A CD-ROM that contains mechanism parameter data comes with a new one...
EPSON Stylus Pro 3800/3800C/3850 4.3.13 PRINTER MECHANISM 4.3.13.1 Replacing the PRINTER MECHANISM Name: PRINTER MECHANISM, ASP 1. See Chapter 5 "ADJUSTMENT" (p190). A D JU S TM E N T R E Q U IR E D Whenever the PRINTER MECHANISM, ASP is started. Load the CD-ROM into the PRINTER MECHANISM, ASP. "NVRAM Backup utility" will automatically start up the Adjustment program. A CD-ROM that contains mechanism parameter data comes with a new one...
Service Manual
Page 191
... and NO Units that Require Adjustments The following cautions whenever an adjustment is made . Required Adjustments in the Order of the printer. 5.1.2 Adjustment Workflow See "5.1.3 Parts and Units that Require Adjustments" (Page 191) to whether parameters stored on the printer. EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment procedures required after repairing or...
... and NO Units that Require Adjustments The following cautions whenever an adjustment is made . Required Adjustments in the Order of the printer. 5.1.2 Adjustment Workflow See "5.1.3 Parts and Units that Require Adjustments" (Page 191) to whether parameters stored on the printer. EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment procedures required after repairing or...
Service Manual
Page 193
...Carries out various cleanings. Colorimetric Calibration Tool Adjusts the amount of the ink mark sensor. Install F/W Installs the firmware. Auto Uni-D Adjustment Adjusts the Uni-D automatically. Note "*1": AU = Software tool including Adjustment Program "*2": AT = Jig or Tool for...Bi-D Adjustment Adjusts the Bi-D automatically. Print Head Slant Adjustment (PF) Prints an adjustment pattern to a specified level. Ink Mark sensor Adjustment for Auto Nozzle Check Checks and adjusts the operation of ink droplets. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The ...
...Carries out various cleanings. Colorimetric Calibration Tool Adjusts the amount of the ink mark sensor. Install F/W Installs the firmware. Auto Uni-D Adjustment Adjusts the Uni-D automatically. Note "*1": AU = Software tool including Adjustment Program "*2": AT = Jig or Tool for...Bi-D Adjustment Adjusts the Bi-D automatically. Print Head Slant Adjustment (PF) Prints an adjustment pattern to a specified level. Ink Mark sensor Adjustment for Auto Nozzle Check Checks and adjusts the operation of ink droplets. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The ...
Service Manual
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...1277074 --- Individually --- Genuine paper --- EPSON Stylus Pro 3800/3800C/3850 5.1.6 Tools for Adjustments The table below shows the tools required for Adjustments Type Hard Tool Name Thickness Gauge T ...Adjustment Gauge Roller LD Height Adjustment Tool Roller LD Height Confirmation Standard Software Tool Enhanced Matte Paper (A4 or Letter) Archival Matte Paper (A4 or Letter) Economy Super Fine Paper (A4) Adjustment Program NVRAM Backup Utility Colorimetric Calibration Tool Part Number Remarks commercially available --- Tools for adjusting the printer. Supplied ADJUSTMENT...
...1277074 --- Individually --- Genuine paper --- EPSON Stylus Pro 3800/3800C/3850 5.1.6 Tools for Adjustments The table below shows the tools required for Adjustments Type Hard Tool Name Thickness Gauge T ...Adjustment Gauge Roller LD Height Adjustment Tool Roller LD Height Confirmation Standard Software Tool Enhanced Matte Paper (A4 or Letter) Archival Matte Paper (A4 or Letter) Economy Super Fine Paper (A4) Adjustment Program NVRAM Backup Utility Colorimetric Calibration Tool Part Number Remarks commercially available --- Tools for adjusting the printer. Supplied ADJUSTMENT...
Service Manual
Page 196
... backup, and complete the NVRAM Backup Utility. 3. Adjustment Program Startup Screen ADJUSTMENT Overview 196 Click [Start]. EPSON Stylus Pro 3800/3800C/3850 5.1.7 Adjustment Program Basic Operations This section describes the basic operations of the NVRAM Backup Utility, see "5.3.6 Parameter Backup" (Page 212). 1. Revision A Startup When you start the Adjustment program for this printer, the NVRAM Backup Utility will automatically start the...
... backup, and complete the NVRAM Backup Utility. 3. Adjustment Program Startup Screen ADJUSTMENT Overview 196 Click [Start]. EPSON Stylus Pro 3800/3800C/3850 5.1.7 Adjustment Program Basic Operations This section describes the basic operations of the NVRAM Backup Utility, see "5.3.6 Parameter Backup" (Page 212). 1. Revision A Startup When you start the Adjustment program for this printer, the NVRAM Backup Utility will automatically start the...
Service Manual
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... NVRAM on the new main board. 6. EPSON Stylus Pro 3800/3800C/3850 5.3 Standard Adjustment 5.3.1 RTC&USB ID Purpose Whenever the main board is replaced, this must be carried out to display all the information written on the NVRAM on the screen. After replacing the main board, turn the printer ON. 2. Click [Check] to initializes the...
... NVRAM on the new main board. 6. EPSON Stylus Pro 3800/3800C/3850 5.3 Standard Adjustment 5.3.1 RTC&USB ID Purpose Whenever the main board is replaced, this must be carried out to display all the information written on the NVRAM on the screen. After replacing the main board, turn the printer ON. 2. Click [Check] to initializes the...
Service Manual
Page 204
...affixed to the new print head. 2. Start up the Adjustment Program and select [Head Rank ID]. 3. Click [Write]. 7. Click [File Open] and select a Head Rank ID data (.txt). 4. Click [File Save] and save the ID information under a new file name. 7. EPSON Stylus Pro 3800/3800C/3850 5.3.2 Head Rank ID Purpose The...as indicated on the ID label affixed to input the Head Rank ID of the new print head 1. Start up the Adjustment Program, and select [Head Rank ID]. 5. Turn the printer ON. 4. Enter the 30-digit ID written down at Step 1 into the edit boxes in the same order as a...
...affixed to the new print head. 2. Start up the Adjustment Program and select [Head Rank ID]. 3. Click [Write]. 7. Click [File Open] and select a Head Rank ID data (.txt). 4. Click [File Save] and save the ID information under a new file name. 7. EPSON Stylus Pro 3800/3800C/3850 5.3.2 Head Rank ID Purpose The...as indicated on the ID label affixed to input the Head Rank ID of the new print head 1. Start up the Adjustment Program, and select [Head Rank ID]. 5. Turn the printer ON. 4. Enter the 30-digit ID written down at Step 1 into the edit boxes in the same order as a...
Service Manual
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...turn the Head Slant Lever left and right to correct the slant of the print head. Turn the printer ON. 5. Examine the printout patterns with print start adjustment on the next screen to Step 8 until the correct result is obtained. z A = B (Pattern2... Paper Paper B Paper PF_Slant_Pattern_01 Figure 5-15. Start up the Adjustment Program and select [Print Head Slant Adjustment (PF)]. 6. Click [Back] to return to the printer and connect the FFC cable. 4. EPSON Stylus Pro 3800/3800C/3850 5.3.3 Print Head Slant Adjustment (PF) Purpose Check the print head for slanting ...
...turn the Head Slant Lever left and right to correct the slant of the print head. Turn the printer ON. 5. Examine the printout patterns with print start adjustment on the next screen to Step 8 until the correct result is obtained. z A = B (Pattern2... Paper Paper B Paper PF_Slant_Pattern_01 Figure 5-15. Start up the Adjustment Program and select [Print Head Slant Adjustment (PF)]. 6. Click [Back] to return to the printer and connect the FFC cable. 4. EPSON Stylus Pro 3800/3800C/3850 5.3.3 Print Head Slant Adjustment (PF) Purpose Check the print head for slanting ...
Service Manual
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... o to check the point as shown in Figure 5-28. If the line printed by one nozzle row into thirds. EPSON Stylus Pro 3800/3800C/3850 5.3.4 Print Head Slant Adjustment (CR) Purpose Check the print head for judging each nozzle row. See Figure 5-21 and Figure 5-22 for...removing the HOUSING, UPPER, do not remove the LOCK, COVER, ASSY. The carriage unit will return to the printer and connect the FFC cable. 4. Attach the OPERATION, PANEL, ASSY to its print start adjustment on the screen shown in Figure 5-20. Start up the Adjustment Program and select [Print Head Slant...
... o to check the point as shown in Figure 5-28. If the line printed by one nozzle row into thirds. EPSON Stylus Pro 3800/3800C/3850 5.3.4 Print Head Slant Adjustment (CR) Purpose Check the print head for judging each nozzle row. See Figure 5-21 and Figure 5-22 for...removing the HOUSING, UPPER, do not remove the LOCK, COVER, ASSY. The carriage unit will return to the printer and connect the FFC cable. 4. Attach the OPERATION, PANEL, ASSY to its print start adjustment on the screen shown in Figure 5-20. Start up the Adjustment Program and select [Print Head Slant...
Service Manual
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Figure 5-29. [Initial Ink Charge ON/OFF] Screen ADJUSTMENT Standard Adjustment Revision A 211 EPSON Stylus Pro 3800/3800C/3850 5.3.5 Initial Ink Charge Flag ON/OFF Procedure 1. Turn the printer ON. 2. Select [ON] or [OFF] and then click [Run]. 4. Click [Finish]. Start up the Adjustment Program and select [Initial Ink Charge Flag ON/ OFF]. 3.
Figure 5-29. [Initial Ink Charge ON/OFF] Screen ADJUSTMENT Standard Adjustment Revision A 211 EPSON Stylus Pro 3800/3800C/3850 5.3.5 Initial Ink Charge Flag ON/OFF Procedure 1. Turn the printer ON. 2. Select [ON] or [OFF] and then click [Run]. 4. Click [Finish]. Start up the Adjustment Program and select [Initial Ink Charge Flag ON/ OFF]. 3.
Service Manual
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EPSON Stylus Pro 3800/3800C/3850 5.3.6 Parameter Backup Purpose Whenever the main board is already running , execute [Parameter Backup]. 2. Turn the printer ON while holding down the Menu/Right + Back/Left + Ink Cover Open/UP + Paper Feed/Down buttons on the previous board should be backed up the Adjustment Program. Click [File Open] to start . Select the...
EPSON Stylus Pro 3800/3800C/3850 5.3.6 Parameter Backup Purpose Whenever the main board is already running , execute [Parameter Backup]. 2. Turn the printer ON while holding down the Menu/Right + Back/Left + Ink Cover Open/UP + Paper Feed/Down buttons on the previous board should be backed up the Adjustment Program. Click [File Open] to start . Select the...
Service Manual
Page 213
EPSON Stylus Pro 3800/3800C/3850 Start Start up the Adjustment Program NVRAM Backup Utility starts up instead of the Adjustment Program To exit the Back Up Utility End Select Operation To perform writing Turn the Printer ON in F/W update mode Adjustment Program starts up To perform reading Turn ON the Printer in F/W update mode Select Parameter file and write End Click [Read] When Not saving Print Mechanism Operation History Save Close End Adjustment Program starts up Figure 5-31. Adjustment Program Start Up Flow ADJUSTMENT Standard Adjustment Revision A 213
EPSON Stylus Pro 3800/3800C/3850 Start Start up the Adjustment Program NVRAM Backup Utility starts up instead of the Adjustment Program To exit the Back Up Utility End Select Operation To perform writing Turn the Printer ON in F/W update mode Adjustment Program starts up To perform reading Turn ON the Printer in F/W update mode Select Parameter file and write End Click [Read] When Not saving Print Mechanism Operation History Save Close End Adjustment Program starts up Figure 5-31. Adjustment Program Start Up Flow ADJUSTMENT Standard Adjustment Revision A 213
Service Manual
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... Select any abnormality in driving transmission path? Turn the printer ON. 2. z Does the carriage move upward and downward? Check Point 2 Revision A Figure 5-32. Start up the Adjustment Program and select [Check PG]. 3. z Is there any one of the PG settings, and then click [Run]. 4. EPSON Stylus Pro 3800/3800C/3850 5.3.7 Check PG Purpose Check the PG...
... Select any abnormality in driving transmission path? Turn the printer ON. 2. z Does the carriage move upward and downward? Check Point 2 Revision A Figure 5-32. Start up the Adjustment Program and select [Check PG]. 3. z Is there any one of the PG settings, and then click [Run]. 4. EPSON Stylus Pro 3800/3800C/3850 5.3.7 Check PG Purpose Check the PG...
Service Manual
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... / 8 colors Processing Time Approx. 2 min. 08 sec. Approx. 2 min. 12 sec. Approx. 1 min. 29 sec. 4. Start up the Adjustment Program and select [Initial Ink Charge]. 3. Revision A 5.3.9 Cleaning Purpose There are four types of head cleaning. EPSON Stylus Pro 3800/3800C/3850 5.3.8 Initial Ink Charge Purpose Carry out the initial ink charge. Procedure 1. Turn the printer...
... / 8 colors Processing Time Approx. 2 min. 08 sec. Approx. 2 min. 12 sec. Approx. 1 min. 29 sec. 4. Start up the Adjustment Program and select [Initial Ink Charge]. 3. Revision A 5.3.9 Cleaning Purpose There are four types of head cleaning. EPSON Stylus Pro 3800/3800C/3850 5.3.8 Initial Ink Charge Purpose Carry out the initial ink charge. Procedure 1. Turn the printer...