Setup and Specifications
Page 3
Contents 1 Set up your XPS 13 7390...4 2 Views of XPS 13 7390...6 Front...6 Right...6 Left...7 Base...7 Display...8 Bottom...9 3 Specifications of XPS 13 7390...10 Dimensions and weight...10 Processors...10 Chipset...10 Operating system...11 Memory...11 Ports and connectors...11 Communications...12 Audio...12 Storage...13 Media-card reader...13 Keyboard...13 Camera...14 Touchpad...14 Touchpad gestures...15 Power adapter...15 Battery...
Contents 1 Set up your XPS 13 7390...4 2 Views of XPS 13 7390...6 Front...6 Right...6 Left...7 Base...7 Display...8 Bottom...9 3 Specifications of XPS 13 7390...10 Dimensions and weight...10 Processors...10 Chipset...10 Operating system...11 Memory...11 Ports and connectors...11 Communications...12 Audio...12 Storage...13 Media-card reader...13 Keyboard...13 Camera...14 Touchpad...14 Touchpad gestures...15 Power adapter...15 Battery...
Setup and Specifications
Page 4
..., see the knowledge base articles SLN151664 and SLN151748 at www.dell.com/support. 1 Set up your XPS 13 7390 NOTE: The images in with Power Delivery (the USB Type-C port adjacent to the power-adapter port) and press the power button. Locate and use Dell apps from your XPS 13 7390 For more information about the warranty status, recommended accessories...
..., see the knowledge base articles SLN151664 and SLN151748 at www.dell.com/support. 1 Set up your XPS 13 7390 NOTE: The images in with Power Delivery (the USB Type-C port adjacent to the power-adapter port) and press the power button. Locate and use Dell apps from your XPS 13 7390 For more information about the warranty status, recommended accessories...
Setup and Specifications
Page 6
... Power Delivery/DisplayPort Connect peripherals such as external storage devices, printers, and external displays. Headset port Connect headphones or a headset (headphone and microphone combo). 6 Views of XPS 13 7390 1. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to the microSD card. Right 1. Right speaker Provides audio output. 2. microSD-card slot Reads from...
... Power Delivery/DisplayPort Connect peripherals such as external storage devices, printers, and external displays. Headset port Connect headphones or a headset (headphone and microphone combo). 6 Views of XPS 13 7390 1. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to the microSD card. Right 1. Right speaker Provides audio output. 2. microSD-card slot Reads from...
Setup and Specifications
Page 7
... finger tap to prevent unauthorized movement of XPS 13 7390 7 Right-click area Press to check the charge remaining in the battery. 5. Security-cable slot (wedge-shaped) Connect a security cable to right-click. 2. Thunderbolt 3 (USB Type-C) port with Power Delivery (Primary) Supports USB ... to connect a DisplayPort device. 4. Supports Power Delivery that enables two-way power supply between devices. Thunderbolt 3 (USB Type-C) port with Power Delivery. 3. Supports Power Delivery that enables two-way power supply between devices. NOTE: A USB Type-C to DisplayPort adapter...
... finger tap to prevent unauthorized movement of XPS 13 7390 7 Right-click area Press to check the charge remaining in the battery. 5. Security-cable slot (wedge-shaped) Connect a security cable to right-click. 2. Thunderbolt 3 (USB Type-C) port with Power Delivery (Primary) Supports USB ... to connect a DisplayPort device. 4. Supports Power Delivery that enables two-way power supply between devices. Thunderbolt 3 (USB Type-C) port with Power Delivery. 3. Supports Power Delivery that enables two-way power supply between devices. NOTE: A USB Type-C to DisplayPort adapter...
Setup and Specifications
Page 11
...8226; 16 GB LPDDR3 at 2133 MHz • Two USB Thunderbolt 3 (Type-C) ports with Power Delivery • One USB 3.1 Gen 2 (Type-C) port with Power Delivery/ DisplayPort One headset (headphone and microphone combo) port DisplayPort (DP) 1.2 support through a USB Type-C connector One microSD-card slot Not ... board. Table 4. External ports and connectors External: USB Audio Video Media card reader Docking port Values 64-bit 32 MB Up to Gen3.0 Values Onboard memory NOTE: The memory modules are malfunctioning and need to be replaced, a replacement of XPS 13 7390 11 Chipset(continued) Description ...
...8226; 16 GB LPDDR3 at 2133 MHz • Two USB Thunderbolt 3 (Type-C) ports with Power Delivery • One USB 3.1 Gen 2 (Type-C) port with Power Delivery/ DisplayPort One headset (headphone and microphone combo) port DisplayPort (DP) 1.2 support through a USB Type-C connector One microSD-card slot Not ... board. Table 4. External ports and connectors External: USB Audio Video Media card reader Docking port Values 64-bit 32 MB Up to Gen3.0 Values Onboard memory NOTE: The memory modules are malfunctioning and need to be replaced, a replacement of XPS 13 7390 11 Chipset(continued) Description ...
Setup and Specifications
Page 12
... security-cable slot (wedge-shaped) One M.2 2230/2280 slot for solid-state drive NOTE: To learn more about the features of different types of XPS 13 7390 External ports and connectors(continued) External: Power adapter port Security Table 7. Wireless module specifications Description Model number Transfer rate Frequency bands supported Wireless standards Encryption Bluetooth Audio Table 9.
... security-cable slot (wedge-shaped) One M.2 2230/2280 slot for solid-state drive NOTE: To learn more about the features of different types of XPS 13 7390 External ports and connectors(continued) External: Power adapter port Security Table 7. Wireless module specifications Description Model number Transfer rate Frequency bands supported Wireless standards Encryption Bluetooth Audio Table 9.
Service Manual
Page 4
13 Replacing the speakers...28 Procedure...28 Post-requisites...28 14 Removing the coin-cell battery 29 Prerequisites...29 Procedure...29 15 Replacing the coin-cell ... 20 Removing the display assembly 37 Prerequisites...37 Procedure...37 21 Replacing the display assembly 39 Procedure...39 Post-requisites...40 22 Removing the headset port...41 Prerequisites...41 Procedure...41 23 Replacing the headset port...43 Procedure...43 Post-requisites...44 24 Removing the fans...45 Prerequisites...45 Procedure...45 4 Contents
13 Replacing the speakers...28 Procedure...28 Post-requisites...28 14 Removing the coin-cell battery 29 Prerequisites...29 Procedure...29 15 Replacing the coin-cell ... 20 Removing the display assembly 37 Prerequisites...37 Procedure...37 21 Replacing the display assembly 39 Procedure...39 Post-requisites...40 22 Removing the headset port...41 Prerequisites...41 Procedure...41 23 Replacing the headset port...43 Procedure...43 Post-requisites...44 24 Removing the fans...45 Prerequisites...45 Procedure...45 4 Contents
Service Manual
Page 9
...sensitive components such as authorized or directed by its pins. For this reason, some previously approved methods of semiconductors used in recent Dell products, the sensitivity to dissipate static electricity, which could harm internal components. The DIMM receives a static shock, but the ...related failures. Unless otherwise noted, each procedure included in ways that the ports and connectors are catastrophic and intermittent failures. • Catastrophic - Hold a card by its edges or by the Dell technical assistance team. Some cables have connectors with a beep code emitted ...
...sensitive components such as authorized or directed by its pins. For this reason, some previously approved methods of semiconductors used in recent Dell products, the sensitivity to dissipate static electricity, which could harm internal components. The DIMM receives a static shock, but the ...related failures. Unless otherwise noted, each procedure included in ways that the ports and connectors are catastrophic and intermittent failures. • Catastrophic - Hold a card by its edges or by the Dell technical assistance team. Some cables have connectors with a beep code emitted ...
Service Manual
Page 13
... Palm-rest assembly M1.6x2.5 10 Fans System board M1.6x3L 2 Speakers Palm-rest assembly M2x2 4 Heat sink System board M2x3 4 Headset port Palm-rest assembly M1.6x3 1 Display assembly Palm-rest assembly M2.5x4 4 Wireless antenna and System board M1.6x3L 1 camera cable bracket Display...System board M1.6x2.5 2 Solid-state drive shield System board M2x3L 1 and solid-state drive Battery Palm-rest assembly M2x2 4 Screw list 13 5 Screw list NOTE: When removing screws from a component, it is recommended to ensure that the screws are not left attached to Screw...
... Palm-rest assembly M1.6x2.5 10 Fans System board M1.6x3L 2 Speakers Palm-rest assembly M2x2 4 Heat sink System board M2x3 4 Headset port Palm-rest assembly M1.6x3 1 Display assembly Palm-rest assembly M2.5x4 4 Wireless antenna and System board M1.6x3L 1 camera cable bracket Display...System board M1.6x2.5 2 Solid-state drive shield System board M2x3L 1 and solid-state drive Battery Palm-rest assembly M2x2 4 Screw list 13 5 Screw list NOTE: When removing screws from a component, it is recommended to ensure that the screws are not left attached to Screw...
Service Manual
Page 41
... computer. After working inside your computer, follow the steps in After working inside your computer. Topics: • Prerequisites • Procedure Prerequisites 1. 22 Removing the headset port NOTE: Before working inside your computer, read the safety information that secure the left hinge to the palm-rest assembly. 2. Remove the two screws (M2... your computer and follow the instructions in Before working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Removing the headset port 41
... computer. After working inside your computer, follow the steps in After working inside your computer. Topics: • Prerequisites • Procedure Prerequisites 1. 22 Removing the headset port NOTE: Before working inside your computer, read the safety information that secure the left hinge to the palm-rest assembly. 2. Remove the two screws (M2... your computer and follow the instructions in Before working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Removing the headset port 41
Service Manual
Page 42
3. Disconnect the headset-port cable from the system board. 42 Removing the headset port Remove the screw (M1.6x3) that secures the headset port to the palm-rest assembly. 5. Lift the headset port from the system board. 4.
3. Disconnect the headset-port cable from the system board. 42 Removing the headset port Remove the screw (M1.6x3) that secures the headset port to the palm-rest assembly. 5. Lift the headset port from the system board. 4.
Service Manual
Page 43
... on the palm-rest assembly. 5. 23 Replacing the headset port NOTE: Before working inside your computer, read the safety information that secures the headset port to the palm-rest assembly 3. Place the headset port in After working inside your computer. After working inside your computer..., follow the steps in Before working inside your computer. Replacing the headset port 43 For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Replace the two screws (M2.5x4) that secure the left hinge to the...
... on the palm-rest assembly. 5. 23 Replacing the headset port NOTE: Before working inside your computer, read the safety information that secures the headset port to the palm-rest assembly 3. Place the headset port in After working inside your computer. After working inside your computer..., follow the steps in Before working inside your computer. Replacing the headset port 43 For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Replace the two screws (M2.5x4) that secure the left hinge to the...
Service Manual
Page 44
Replace the battery. 2. Post-requisites 1. Replace the base cover. 44 Replacing the headset port
Replace the battery. 2. Post-requisites 1. Replace the base cover. 44 Replacing the headset port
Service Manual
Page 49
... the cables correctly after you replace the system board. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Remove the fans. You must make the appropriate changes again after you replace the system board. You must enter the...the latch and disconnect the touchpad cable from the system board. 2. Disconnect the antenna cables from the system board. 6. Disconnect the headset-port cable from the system board. 7. NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that secure...
... the cables correctly after you replace the system board. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Remove the fans. You must make the appropriate changes again after you replace the system board. You must enter the...the latch and disconnect the touchpad cable from the system board. 2. Disconnect the antenna cables from the system board. 6. Disconnect the headset-port cable from the system board. 7. NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that secure...
Service Manual
Page 52
... battery. 5. Turn on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black Post-requisites 1. Press F2 when the Dell logo is displayed to the system board. 10. Table 3. Skip this step if the power button does not have the fingerprint reader. 9. Replace the ... the latch to the Main tab and enter the Service Tag in the BIOS setup program 1. Replace the fans. 2. Connect the headset-port cable to the system board. Entering the Service Tag in the Service Tag Input field. 52 Replacing the system board Replace the solid-state...
... battery. 5. Turn on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black Post-requisites 1. Press F2 when the Dell logo is displayed to the system board. 10. Table 3. Skip this step if the power button does not have the fingerprint reader. 9. Replace the ... the latch to the Main tab and enter the Service Tag in the BIOS setup program 1. Replace the fans. 2. Connect the headset-port cable to the system board. Entering the Service Tag in the Service Tag Input field. 52 Replacing the system board Replace the solid-state...
Service Manual
Page 60
.... Remove the display assembly. 5. Remove the battery. 3. Remove the system board. 8. Remove the speakers. 4. Remove the headset port. 6. Remove the keyboard. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Remove the base cover. 2. Remove the fans. 7. Procedure After performing all the pre-requisites, we...
.... Remove the display assembly. 5. Remove the battery. 3. Remove the system board. 8. Remove the speakers. 4. Remove the headset port. 6. Remove the keyboard. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Remove the base cover. 2. Remove the fans. 7. Procedure After performing all the pre-requisites, we...
Service Manual
Page 61
For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Replace the system board. 4. After working inside your computer, follow the steps in After working inside your computer... the display assembly. 7. Replace the keyboard. 2. Replace the base cover. Replace the speakers. 8. Replace the fans. 5. Post-requisites 1. Replace the headset port. 6. 33 Replacing the palm-rest assembly NOTE: Before working inside your computer, read the safety information that shipped with optional fingerprint reader. 3. Topics: •...
For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Replace the system board. 4. After working inside your computer, follow the steps in After working inside your computer... the display assembly. 7. Replace the keyboard. 2. Replace the base cover. Replace the speakers. 8. Replace the fans. 5. Post-requisites 1. Replace the headset port. 6. 33 Replacing the palm-rest assembly NOTE: Before working inside your computer, read the safety information that shipped with optional fingerprint reader. 3. Topics: •...
Service Manual
Page 66
...) Password and the internal HDD password prompts during a system restart. Non-Admin Setup Changes Determines whether changes to external USB port. Computrace(R) Enable or disable the BIOS module interface of AC state. Hard Disk passwords need to the operating system. Expert Key... Management Expert Key Management Enable or disable Expert Key Management. Enable External USB Port Enable or disable booting from Absolute Software. Strong Password Enable or disable strong passwords. Table 8. CPU XD Support Enable or ...
...) Password and the internal HDD password prompts during a system restart. Non-Admin Setup Changes Determines whether changes to external USB port. Computrace(R) Enable or disable the BIOS module interface of AC state. Hard Disk passwords need to the operating system. Expert Key... Management Expert Key Management Enable or disable Expert Key Management. Enable External USB Port Enable or disable booting from Absolute Software. Strong Password Enable or disable strong passwords. Table 8. CPU XD Support Enable or ...