Setup and Quick Reference Guide
Page 4
Contents Lockups and Software Problems 47 Dell Technical Update Service . . . 49 Dell Support Center 49 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System . . 54 Using Microsoft® Windows® System Restore 54 Using the Operating System Media 55 Finding Information 59 ...
Contents Lockups and Software Problems 47 Dell Technical Update Service . . . 49 Dell Support Center 49 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System . . 54 Using Microsoft® Windows® System Restore 54 Using the Operating System Media 55 Finding Information 59 ...
Setup and Quick Reference Guide
Page 42
... works only on page 47) and run the Dell Diagnostics before you begin. Select Diagnostics from the Dell Drivers and Utilities media. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in the system setup program and is known to...Ensure that the computer is connected to review your computer's configuration information, and ensure that the device that is active. NOTE: The Dell Drivers and Utilities media is recommended that you print these procedures before you want to test displays in Lockups and Software Problems (see the ...
... works only on page 47) and run the Dell Diagnostics before you begin. Select Diagnostics from the Dell Drivers and Utilities media. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in the system setup program and is known to...Ensure that the computer is connected to review your computer's configuration information, and ensure that the device that is active. NOTE: The Dell Drivers and Utilities media is recommended that you print these procedures before you want to test displays in Lockups and Software Problems (see the ...
Setup and Quick Reference Guide
Page 43
...and then shut down your computer and try again. then, shut down and restart the computer. Troubleshooting Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTICE: If you see a message stating ...that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start -up, the computer starts according to the devices specified in the system setup...
...and then shut down your computer and try again. then, shut down and restart the computer. Troubleshooting Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTICE: If you see a message stating ...that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start -up, the computer starts according to the devices specified in the system setup...
Setup and Quick Reference Guide
Page 49
...Dell Technical Update service provides proactive e-mail notification of software and hardware updates for content, format, and how frequently you need. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers... do not conflict with the operating system installed on your computer. • Ensure that the program is free and can be customized for your computer meets the minimum hardware requirements needed to support.dell.com/technicalupdate.
...Dell Technical Update service provides proactive e-mail notification of software and hardware updates for content, format, and how frequently you need. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers... do not conflict with the operating system installed on your computer. • Ensure that the program is free and can be customized for your computer meets the minimum hardware requirements needed to support.dell.com/technicalupdate.
Setup and Quick Reference Guide
Page 51
... Computer. 2 Click Properties→ Device Manager. 51 Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow...
... Computer. 2 Click Properties→ Device Manager. 51 Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow...
Setup and Quick Reference Guide
Page 52
...your first time to use System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your computer to enter the Device Manager. 3 Right-click the device for... which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Reinstalling Software NOTE: The User Account Control window may appear. If this is your administrator to ...
...your first time to use System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your computer to enter the Device Manager. 3 Right-click the device for... which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Reinstalling Software NOTE: The User Account Control window may appear. If this is your administrator to ...
Setup and Quick Reference Guide
Page 53
... are used by your hard drive as described in your computer. 5 At the Welcome Dell System Owner screen, click Next. If you installed additional hardware, the drivers for hardware that came installed in the previous section: 1 Click the Windows Vista Start button , and right-... The User Account Control window may appear. Reinstalling Software If a particular driver is not listed, then that you are not displayed, exit the Drivers and Utilities program. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. 3 Double-click the type of...
... are used by your hard drive as described in your computer. 5 At the Welcome Dell System Owner screen, click Next. If you installed additional hardware, the drivers for hardware that came installed in the previous section: 1 Click the Windows Vista Start button , and right-... The User Account Control window may appear. Reinstalling Software If a particular driver is not listed, then that you are not displayed, exit the Drivers and Utilities program. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. 3 Double-click the type of...
Setup and Quick Reference Guide
Page 54
...not resolve your data files or recover them. System Restore does not monitor your operating system problem. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your operating system. However, using the Operating System media also deletes all data...view. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that System Restore makes to your Dell™ computer to the hardware, software, or other system settings have left the computer in the following ways: • Microsoft Windows ...
...not resolve your data files or recover them. System Restore does not monitor your operating system problem. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your operating system. However, using the Operating System media also deletes all data...view. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that System Restore makes to your Dell™ computer to the hardware, software, or other system settings have left the computer in the following ways: • Microsoft Windows ...
Setup and Quick Reference Guide
Page 55
... click Next. See "Returning to return your administrator to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to a Previous Device Driver Version" on the screen. Reinstalling Software Undoing the Last System Restore NOTICE: Before you...
... click Next. See "Returning to return your administrator to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to a Previous Device Driver Version" on the screen. Reinstalling Software Undoing the Last System Restore NOTICE: Before you...
Setup and Quick Reference Guide
Page 56
...® desktop; See "Using Microsoft® Windows® System Restore" on your primary hard drive. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. For conventional hard drive configurations, the primary hard drive is the ...the region from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. then, shut down your computer. When the DELL logo appears, press immediately. Reinstalling Software operating system to load any open ...
...® desktop; See "Using Microsoft® Windows® System Restore" on your primary hard drive. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. For conventional hard drive configurations, the primary hard drive is the ...the region from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. then, shut down your computer. When the DELL logo appears, press immediately. Reinstalling Software operating system to load any open ...
Setup and Quick Reference Guide
Page 59
... Utilities media is a CD or DVD that may have shipped with your computer. • Drivers for your computer • Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may not be included on your computer or ... • Enter the Express Service Code to direct your call when contacting Service Code is located on your computer when you use support.dell.com or contact support. NOTE: Your Service Tag/Express Service Code is located on your media to provide last-minute updates about technical ...
... Utilities media is a CD or DVD that may have shipped with your computer. • Drivers for your computer • Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may not be included on your computer or ... • Enter the Express Service Code to direct your call when contacting Service Code is located on your computer when you use support.dell.com or contact support. NOTE: Your Service Tag/Express Service Code is located on your media to provide last-minute updates about technical ...
Setup and Quick Reference Guide
Page 71
Index B battery removal, 12 C connecting AC adapter, 16 Internet, 17 network, 17 network cable, 16 USB devices, 16 contacting Dell, 63, 69 Index D Dell contacting, 63, 69 software updates, 49 Support Utility, 49 technical support and customer service, 64 Technical Update Service, 49 Dell Diagnostics, 42 starting from the Drivers and Utilities media, 43 starting from your hard drive, 42 Dell Technology Guide, 61 DellConnect, 64 diagnostics Dell, 42 display description, 9 71
Index B battery removal, 12 C connecting AC adapter, 16 Internet, 17 network, 17 network cable, 16 USB devices, 16 contacting Dell, 63, 69 Index D Dell contacting, 63, 69 software updates, 49 Support Utility, 49 technical support and customer service, 64 Technical Update Service, 49 Dell Diagnostics, 42 starting from the Drivers and Utilities media, 43 starting from your hard drive, 42 Dell Technology Guide, 61 DellConnect, 64 diagnostics Dell, 42 display description, 9 71
Setup and Quick Reference Guide
Page 72
Index documentation, 59 Dell Technology Guide, 61 Service Manual, 60-61 drivers, 51 Drivers and Utilities media, 59 identifying, 51 reinstalling, 51 returning to a previous version, 51 Drivers and Utilities media, 52, 59 Dell Diagnostics, 42 E End User License Agreement (EULA), 60 ergonomics information, 60 Express Service Code, 59 F finding information, 59 72 I IEEE 1394 connector description, 10 Internet connecting, 17 L license label, 61 M media Drivers and Utilities, 59 memory troubleshooting, 46
Index documentation, 59 Dell Technology Guide, 61 Service Manual, 60-61 drivers, 51 Drivers and Utilities media, 59 identifying, 51 reinstalling, 51 returning to a previous version, 51 Drivers and Utilities media, 52, 59 Dell Diagnostics, 42 E End User License Agreement (EULA), 60 ergonomics information, 60 Express Service Code, 59 F finding information, 59 72 I IEEE 1394 connector description, 10 Internet connecting, 17 L license label, 61 M media Drivers and Utilities, 59 memory troubleshooting, 46
Setup and Quick Reference Guide
Page 73
N network connector description, 11 networks connecting, 17 Notebook System Software, 59 O operating system media, 55 operating system product key, 61 P phone numbers, 69 power power light conditions, 44 troubleshooting, 44 R regulatory information, 60 reinstalling drivers and utilities, 51 software, 51 S S.M.A.R.T, 41 safety information, 60 security cable slot description, 11 Service Manual, 60-61 Service Tag, 59 setup computer, 15 quick setup, 15 Index 73
N network connector description, 11 networks connecting, 17 Notebook System Software, 59 O operating system media, 55 operating system product key, 61 P phone numbers, 69 power power light conditions, 44 troubleshooting, 44 R regulatory information, 60 reinstalling drivers and utilities, 51 software, 51 S S.M.A.R.T, 41 safety information, 60 security cable slot description, 11 Service Manual, 60-61 Service Tag, 59 setup computer, 15 quick setup, 15 Index 73
Service Manual
Page 20
...). For additional safety best practices information, see the Regulatory Compliance Homepage at the non-connector end slot to install an operating system, drivers, and utilities on page 9) before removing the hard drive. Follow the procedures in Sleep state. Do not remove the hard drive ...hard drive from the system board connector. 5. Remove the two screws securing the hard drive assembly to Contents Page Hard Drive Dell™ Vostro™ A840/A860 Service Manual Removing the Hard Drive Replacing the Hard Drive CAUTION: Before working inside your computer, read the safety information...
...). For additional safety best practices information, see the Regulatory Compliance Homepage at the non-connector end slot to install an operating system, drivers, and utilities on page 9) before removing the hard drive. Follow the procedures in Sleep state. Do not remove the hard drive ...hard drive from the system board connector. 5. Remove the two screws securing the hard drive assembly to Contents Page Hard Drive Dell™ Vostro™ A840/A860 Service Manual Removing the Hard Drive Replacing the Hard Drive CAUTION: Before working inside your computer, read the safety information...
Service Manual
Page 21
... all screws and ensure that no stray screws remain inside the computer. Failure to do so may damage the connector. 2. Install the drivers and utilities for your computer, as needed (see "Replacing the System Board). 6. Push down until it clicks into place. Slide the... battery bay, until it in a protective antistatic package (see "Protecting Against Electrostatic Discharge" in your computer, as needed (see "Reinstalling Drivers and Utilities" in place by aligning the hard drive connector with your Setup Guide). Replace the system board (see "Restoring Your Operating System...
... all screws and ensure that no stray screws remain inside the computer. Failure to do so may damage the connector. 2. Install the drivers and utilities for your computer, as needed (see "Replacing the System Board). 6. Push down until it clicks into place. Slide the... battery bay, until it in a protective antistatic package (see "Protecting Against Electrostatic Discharge" in your computer, as needed (see "Reinstalling Drivers and Utilities" in place by aligning the hard drive connector with your Setup Guide). Replace the system board (see "Restoring Your Operating System...
Service Manual
Page 29
...) If the WLAN card has three triangles on the system board, and realign the card. Replace the module cover (see the Dell Technology Guide. Install the drivers and utilities for your Mini-Card compartment depends upon the type of the WLAN card down. 4. For more information, see the... Dell Technology Guide. Replacing the WLAN Card NOTICE: The connectors are installing a communication card from its packaging. Connect the appropriate ...
...) If the WLAN card has three triangles on the system board, and realign the card. Replace the module cover (see the Dell Technology Guide. Install the drivers and utilities for your Mini-Card compartment depends upon the type of the WLAN card down. 4. For more information, see the... Dell Technology Guide. Replacing the WLAN Card NOTICE: The connectors are installing a communication card from its packaging. Connect the appropriate ...