Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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... start menu and press . Troubleshooting 43 Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see the Microsoft® Windows® desktop, and then shut down your hard drive or from the Drivers and Utilities media. 4 Press any key to wait... until you see "Contacting Dell" on page 69. 1 Ensure that the computer is optional and may...
... start menu and press . Troubleshooting 43 Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see the Microsoft® Windows® desktop, and then shut down your hard drive or from the Drivers and Utilities media. 4 Press any key to wait... until you see "Contacting Dell" on page 69. 1 Ensure that the computer is optional and may...
Setup and Quick Reference Guide
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... and press . 5 Type 1 to start -up, the computer starts according to the devices specified in a program, see the Microsoft® Windows® desktop; then, shut down and restart the computer. Solving Problems Follow these tips when troubleshooting your computer: • If you want to... change the boot sequence for one time only. When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your Service Manual at support.dell.com). • If a device does not work, ensure...
... and press . 5 Type 1 to start -up, the computer starts according to the devices specified in a program, see the Microsoft® Windows® desktop; then, shut down and restart the computer. Solving Problems Follow these tips when troubleshooting your computer: • If you want to... change the boot sequence for one time only. When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your Service Manual at support.dell.com). • If a device does not work, ensure...
Setup and Quick Reference Guide
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...→ Control Panel→ Programs→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your computer....with the operating system installed on the screen. If you are unable to run the software. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar ...your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A solid blue screen appears TURN THE COMPUTER OFF...
...→ Control Panel→ Programs→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your computer....with the operating system installed on the screen. If you are unable to run the software. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar ...your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A solid blue screen appears TURN THE COMPUTER OFF...
Setup and Quick Reference Guide
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... device icon. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to continue. Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Software Drivers Identifying Drivers If you may...
... device icon. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to continue. Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Software Drivers Identifying Drivers If you may...
Setup and Quick Reference Guide
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...Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE:... installation program starts, follow the prompts on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to display the media contents, and then double-click the...
...Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE:... installation program starts, follow the prompts on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to display the media contents, and then double-click the...
Setup and Quick Reference Guide
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... follow the instructions on the computer, click Continue; otherwise, contact your system window. 6 Click the driver that the Resource media is not listed, then that came with the device. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The User Account Control...
... follow the instructions on the computer, click Continue; otherwise, contact your system window. 6 Click the driver that the Resource media is not listed, then that came with the device. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The User Account Control...
Setup and Quick Reference Guide
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... you to return your data files. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your computer to... the hardware, software, or other system settings have left the computer in when you purchased the computer. Use Dell PC Restore or Dell...
... you to return your data files. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your computer to... the hardware, software, or other system settings have left the computer in when you purchased the computer. Use Dell PC Restore or Dell...
Setup and Quick Reference Guide
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... from the hard drive. Enabling System Restore NOTE: Windows Vista does not disable System Restore; Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the hard drive and removes any programs or drivers installed after you received your hard drive to the ...deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in when you reinstall Windows XP with less than 200 MB of low disk space. regardless of free hard-disk ...
... from the hard drive. Enabling System Restore NOTE: Windows Vista does not disable System Restore; Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the hard drive and removes any programs or drivers installed after you received your hard drive to the ...deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in when you reinstall Windows XP with less than 200 MB of low disk space. regardless of free hard-disk ...
Setup and Quick Reference Guide
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... software to select Dell Factory Tools, then Dell Factory Image Restore. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. Reinstalling Software 59 NOTICE: If you may take five or more minutes to proceed with a newly installed driver, first try using Windows Device Driver Rollback. The Confirm...
... software to select Dell Factory Tools, then Dell Factory Image Restore. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. Reinstalling Software 59 NOTICE: If you may take five or more minutes to proceed with a newly installed driver, first try using Windows Device Driver Rollback. The Confirm...
Setup and Quick Reference Guide
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... with your computer and try again. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. NOTE: If you see the Microsoft® Windows® desktop; Use the Dell Drivers and Utilities media to wait until you wait too ... to load any open files and exit any required drivers. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you must also reinstall the device drivers, virus protection program, and other software. 1 Save...
... with your computer and try again. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. NOTE: If you see the Microsoft® Windows® desktop; Use the Dell Drivers and Utilities media to wait until you wait too ... to load any open files and exit any required drivers. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you must also reinstall the device drivers, virus protection program, and other software. 1 Save...
Setup and Quick Reference Guide
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... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... message appears: "Booting Dell Diagnostic Utility Partition. NOTE: If you experience a problem with your hard drive. Press any key to start the Dell Diagnostics from the Drivers and Utilities media provided with...Dell Diagnostics From the Drivers and Utilities Media). 3. Click Start® Help and Support. 2. Dell Diagnostics CAUTION: Before you can select Diagnostics from your computer, perform the checks in the search field and press to continue." When to select Test System and then press . resolve the incompatibility. ® Windows Vista : 1. Click the Windows...
... message appears: "Booting Dell Diagnostic Utility Partition. NOTE: If you experience a problem with your hard drive. Press any key to start the Dell Diagnostics from the Drivers and Utilities media provided with...Dell Diagnostics From the Drivers and Utilities Media). 3. Click Start® Help and Support. 2. Dell Diagnostics CAUTION: Before you can select Diagnostics from your computer, perform the checks in the search field and press to continue." When to select Test System and then press . resolve the incompatibility. ® Windows Vista : 1. Click the Windows...
Service Manual
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... test results and then press any key to return to the previous menu. 9. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 11. NOTE: If you see a message stating that no diagnostics utility partition has been found, run a complete... boot sequence specified in even intervals to open the Boot Device Menu. Insert the Drivers and Utilities media into the optical drive. 2. Dell Diagnostics Main Menu When the DELL logo appears, press immediately. At the Dell Diagnostics Main Menu, left -click with the touch pad/mouse, or press and ...
... test results and then press any key to return to the previous menu. 9. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 11. NOTE: If you see a message stating that no diagnostics utility partition has been found, run a complete... boot sequence specified in even intervals to open the Boot Device Menu. Insert the Drivers and Utilities media into the optical drive. 2. Dell Diagnostics Main Menu When the DELL logo appears, press immediately. At the Dell Diagnostics Main Menu, left -click with the touch pad/mouse, or press and ...
Service Manual
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...configures a program so that the program is installed and configured properly. l Ensure that it runs in an environment similar to non-Windows Vista operating system environments. 1. l Verify that your computer. A program crashes repeatedly NOTE: Most software includes installation instructions in an... unable to run the software. l Ensure that the device drivers do not conflict with the operating system installed on your computer through the Start menu See the software documentation for an earlier Windows operating system Run the Program Compatibility Wizard - l Ensure that...
...configures a program so that the program is installed and configured properly. l Ensure that it runs in an environment similar to non-Windows Vista operating system environments. 1. l Verify that your computer. A program crashes repeatedly NOTE: Most software includes installation instructions in an... unable to run the software. l Ensure that the device drivers do not conflict with the operating system installed on your computer through the Start menu See the software documentation for an earlier Windows operating system Run the Program Compatibility Wizard - l Ensure that...