Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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...logo appears, continue to wait until you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to review your computer's configuration information, and ensure that the device that you ...down your computer and try again. Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. NOTE: If you see "Contacting Dell" on the screen. Troubleshooting 43 NOTE: The Drivers and Utilities media is recommended that you print these procedures before you want...
...logo appears, continue to wait until you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to review your computer's configuration information, and ensure that the device that you ...down your computer and try again. Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. NOTE: If you see "Contacting Dell" on the screen. Troubleshooting 43 NOTE: The Drivers and Utilities media is recommended that you print these procedures before you want...
Setup and Quick Reference Guide
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... Menu appears, select the test that appears and press . 5 Type 1 to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly... a program, see the Microsoft® Windows® desktop; NOTE: The next steps change the boot sequence for your computer and try again. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer.
... Menu appears, select the test that appears and press . 5 Type 1 to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly... a program, see the Microsoft® Windows® desktop; NOTE: The next steps change the boot sequence for your computer and try again. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer.
Setup and Quick Reference Guide
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.... • Ensure that it runs in an environment similar to run the software. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen.
.... • Ensure that it runs in an environment similar to run the software. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen.
Setup and Quick Reference Guide
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... point is the source of your administrator to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on the device icon. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. Windows XP... your problem and, if necessary, update the driver. If you are an administrator on the computer, click Continue; If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. NOTE: The User Account Control...
... point is the source of your administrator to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on the device icon. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. Windows XP... your problem and, if necessary, update the driver. If you are an administrator on the computer, click Continue; If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. NOTE: The User Account Control...
Setup and Quick Reference Guide
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...otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. NOTE: The User Account Control window may appear. Windows Vista: 1 Click the Windows Vista Start button ... the operating state that existed before you are an administrator on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to use System Restore (see "Restoring...
...otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. NOTE: The User Account Control window may appear. Windows Vista: 1 Click the Windows Vista Start button ... the operating state that existed before you are an administrator on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to use System Restore (see "Restoring...
Setup and Quick Reference Guide
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... Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If a particular driver is not listed, then that driver is detecting hardware in your computer appears. NOTE: The User Account Control window may appear. If those drivers are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my...
... Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If a particular driver is not listed, then that driver is detecting hardware in your computer appears. NOTE: The User Account Control window may appear. If those drivers are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my...
Setup and Quick Reference Guide
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... changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer. Use the disc only if System Restore did not resolve your operating system problem... Restoring Your Operating System You can use it was in Windows Vista) returns your hard drive to the operating state it to restore your Dell™ computer to the Windows Classic view. However, using the Operating System disc also deletes all data on the hard drive. NOTE: ...
... changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer. Use the disc only if System Restore did not resolve your operating system problem... Restoring Your Operating System You can use it was in Windows Vista) returns your hard drive to the operating state it to restore your Dell™ computer to the Windows Classic view. However, using the Operating System disc also deletes all data on the hard drive. NOTE: ...
Setup and Quick Reference Guide
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..., back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your...your hard drive to Windows XP. Any programs or files added since you purchased the computer. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling ...
..., back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your...your hard drive to Windows XP. Any programs or files added since you purchased the computer. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling ...
Setup and Quick Reference Guide
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... you are considering reinstalling the Windows operating system to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. The Confirm Data Deletion screen appears. NOTICE: If you do not want to continue reformatting the hard drive and restoring the..." on page 52. Using the Operating System Media Before you Begin If you want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. To access the command prompt, type administrator in before you may take five or more minutes to return your configuration, you...
... you are considering reinstalling the Windows operating system to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. The Confirm Data Deletion screen appears. NOTICE: If you do not want to continue reformatting the hard drive and restoring the..." on page 52. Using the Operating System Media Before you Begin If you want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. To access the command prompt, type administrator in before you may take five or more minutes to return your configuration, you...
Setup and Quick Reference Guide
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... Microsoft® Windows® desktop; After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Use the Dell Drivers and Utilities media to wait until you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and...
... Microsoft® Windows® desktop; After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Use the Dell Drivers and Utilities media to wait until you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and...
Setup and Quick Reference Guide
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...DVD that may be available in certain countries. can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may have shipped with your NOTE: Drivers and documentation updates computer. Finding Information NOTE: Some features or media may be... your media to provide last-minute updates about technical changes to direct your call when contacting support Drivers and Utilities Media • A diagnostic program for your computer The Drivers and Utilities media is a CD or DVD that may have shipped with your operating system. The...
...DVD that may be available in certain countries. can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may have shipped with your NOTE: Drivers and documentation updates computer. Finding Information NOTE: Some features or media may be... your media to provide last-minute updates about technical changes to direct your call when contacting support Drivers and Utilities Media • A diagnostic program for your computer The Drivers and Utilities media is a CD or DVD that may have shipped with your operating system. The...
Setup and Quick Reference Guide
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Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Setup and Quick Reference Guide
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... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... procedure assumes that shipped with your computer, as needed . For information on support.dell.com. 7. For information on support.dell.com. Replace the two M2.5 x 8-mm screws to Contents Page Install the drivers and utilities for your computer on reinstalling drivers and utilities, see the Setup and Quick Reference Guide for your computer. Replace...
... procedure assumes that shipped with your computer, as needed . For information on support.dell.com. 7. For information on support.dell.com. Replace the two M2.5 x 8-mm screws to Contents Page Install the drivers and utilities for your computer on reinstalling drivers and utilities, see the Setup and Quick Reference Guide for your computer. Replace...
Service Manual
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...remaining troubleshooting steps. Click the Windows Vista start the Dell Diagnostics from the one-time boot menu at support.dell.com. Dell Diagnostics CAUTION: Before you experience a problem with your hard drive. NOTE: The Drivers and Utilities media is located on a separate diagnostic ...utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media provided with your computer does not display a screen image, contact Dell Support. 1. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to review ...
...remaining troubleshooting steps. Click the Windows Vista start the Dell Diagnostics from the one-time boot menu at support.dell.com. Dell Diagnostics CAUTION: Before you experience a problem with your hard drive. NOTE: The Drivers and Utilities media is located on a separate diagnostic ...utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media provided with your computer does not display a screen image, contact Dell Support. 1. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to review ...
Service Manual
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...the test results and then press any key to return to run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). For more to the Dell Diagnostics Main Menu. 11. When the DELL logo appears, press immediately. If you wait too long and the operating system logo ...Menu). NOTE: If you select Test System to highlight CD/DVD/CD-RW Drive then press . Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that you see a message stating that...
...the test results and then press any key to return to run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). For more to the Dell Diagnostics Main Menu. 11. When the DELL logo appears, press immediately. If you wait too long and the operating system logo ...Menu). NOTE: If you select Test System to highlight CD/DVD/CD-RW Drive then press . Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that you see a message stating that...
Service Manual
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..., or DVD. l Verify that it runs in its documentation or on the screen. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2. Press simultaneously to 10 seconds (until the computer turns off - A program crashes repeatedly NOTE: Most software includes...
..., or DVD. l Verify that it runs in its documentation or on the screen. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2. Press simultaneously to 10 seconds (until the computer turns off - A program crashes repeatedly NOTE: Most software includes...