User's Guide
Page 7
...your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your prints. These features clean the printhead nozzles to print more pages with the printer. Inks in High-Yield cartridges allow you... are mostly text. • Use High Yield cartridges. Additional setup and instructions for ? For updates, check our Web site at support.dell.com. Before replacing and recycling your printer 7 Recycling • Recycle the product packaging. • Recycle your old printer instead of your...
...your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your prints. These features clean the printhead nozzles to print more pages with the printer. Inks in High-Yield cartridges allow you... are mostly text. • Use High Yield cartridges. Additional setup and instructions for ? For updates, check our Web site at support.dell.com. Before replacing and recycling your printer 7 Recycling • Recycle the product packaging. • Recycle your old printer instead of your...
User's Guide
Page 107
...does not solve your problem Visit our Web site at support.dell.com to find the following: • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 108 • "Printhead errors" on page 108... help and contains links to printer maintenance tasks and customer support. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make...
...does not solve your problem Visit our Web site at support.dell.com to find the following: • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 108 • "Printhead errors" on page 108... help and contains links to printer maintenance tasks and customer support. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make...
User's Guide
Page 108
...turn the printer on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press..."Cannot print through USB" on page 113 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 108 Note: Do not release and until Language appears on . Note: If ...
...turn the printer on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press..."Cannot print through USB" on page 113 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 108 Note: Do not release and until Language appears on . Note: If ...
User's Guide
Page 110
...cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it clicks. 5 Close the printer. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the USB cable into the wall outlet, and then...Printers folder or as a printer option when sending a print job, then try another USB port on the printer. You may have connected to have problems, then try removing and reinstalling the software. Troubleshooting 110 If the cable is marked with a USB symbol. Note: If you reinstall the software, do...
...cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it clicks. 5 Close the printer. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the USB cable into the wall outlet, and then...Printers folder or as a printer option when sending a print job, then try another USB port on the printer. You may have connected to have problems, then try removing and reinstalling the software. Troubleshooting 110 If the cable is marked with a USB symbol. Note: If you reinstall the software, do...
User's Guide
Page 111
Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. Print job does not print or is marked with a USB symbol. ...AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the.... 2 Make sure the cartridges are inserted correctly. If the cable is damaged, then use a new one or more of the printhead. 3 Close the printer.
Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. Print job does not print or is marked with a USB symbol. ...AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the.... 2 Make sure the cartridges are inserted correctly. If the cable is damaged, then use a new one or more of the printhead. 3 Close the printer.
User's Guide
Page 112
... them to get other jobs to wake up the printer. Cannot delete documents from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...Blank pages may not be caused by improperly installed ink cartridges. A cleaning page prints. 6 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . Note: Do not remove the alignment page until printing is finished. RESTART THE COMPUTER AND TRY AGAIN Troubleshooting 112 An ...
... them to get other jobs to wake up the printer. Cannot delete documents from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...Blank pages may not be caused by improperly installed ink cartridges. A cleaning page prints. 6 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . Note: Do not remove the alignment page until printing is finished. RESTART THE COMPUTER AND TRY AGAIN Troubleshooting 112 An ...
User's Guide
Page 117
..., use these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you troubleshoot" checklist does not solve the... problem, then try one or more of the Print Setup tab, select Borderless. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these minimum print margin...
..., use these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you troubleshoot" checklist does not solve the... problem, then try one or more of the Print Setup tab, select Borderless. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these minimum print margin...
User's Guide
Page 147
... not print wireless 131 printer does not print wirelessly 134 printer does not respond 112 printer memory fax 80 printer printing blank pages 112 printer problems, basic solutions 107 printer software installing 20 uninstalling 20 printer, setting as default 44 printhead aligning 104 location 9 printhead error 108 printhead nozzles cleaning 105 Index 147
... not print wireless 131 printer does not print wirelessly 134 printer does not respond 112 printer memory fax 80 printer printing blank pages 112 printer problems, basic solutions 107 printer software installing 20 uninstalling 20 printer, setting as default 44 printhead aligning 104 location 9 printhead error 108 printhead nozzles cleaning 105 Index 147
User's Guide
Page 149
...loading paper 21 troubleshooting checking an unresponsive printer 107 contacting technical support 107 fax checklist 121 Service Center 107 solving basic printer problems 107 wireless network 128 troubleshooting, copy scanner unit does not close 119 troubleshooting, copy and scan cannot scan to computer ... incorrect language appears on display 108 page does not print 111 printer does not respond 112 printer printing blank pages 112 printhead error 108 software did not install 110 troubleshooting, wireless cannot print over wireless network 132 changing wireless settings after installation (...
...loading paper 21 troubleshooting checking an unresponsive printer 107 contacting technical support 107 fax checklist 121 Service Center 107 solving basic printer problems 107 wireless network 128 troubleshooting, copy scanner unit does not close 119 troubleshooting, copy and scan cannot scan to computer ... incorrect language appears on display 108 page does not print 111 printer does not respond 112 printer printing blank pages 112 printhead error 108 software did not install 110 troubleshooting, wireless cannot print over wireless network 132 changing wireless settings after installation (...