User's Guide
Page 7
... for printing documents that are you to print documents using the "Clean Printhead" and "Deep Clean Printhead" features. Conserving ink • Use Quick Print or Draft Mode....a network, depending on the installation software CD. For updates, check our Web site at support.dell.com. Additional setup and instructions for using the printer: • Selecting and storing paper and ... ink than normal and are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your printer 7 Initial setup instructions: •...
... for printing documents that are you to print documents using the "Clean Printhead" and "Deep Clean Printhead" features. Conserving ink • Use Quick Print or Draft Mode....a network, depending on the installation software CD. For updates, check our Web site at support.dell.com. Additional setup and instructions for using the printer: • Selecting and storing paper and ... ink than normal and are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your printer 7 Initial setup instructions: •...
User's Guide
Page 107
... open the Service Center, use the Service Center link. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to find the following: ...telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 108 • "Printhead errors" on page 108 • "Software did not install" on page 110 • "Print job does...Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to printer maintenance tasks and customer support.
... open the Service Center, use the Service Center link. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to find the following: ...telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 108 • "Printhead errors" on page 108 • "Software did not install" on page 110 • "Print job does...Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to printer maintenance tasks and customer support.
User's Guide
Page 108
... on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 108 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 ...Turn the printer off the printer. 2 Press and hold for three seconds to turn the printer on. Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold down and , and then press and...
... on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 108 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 ...Turn the printer off the printer. 2 Press and hold for three seconds to turn the printer on. Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold down and , and then press and...
User's Guide
Page 110
... cable into the back of the printer. 3 Firmly plug the rectangular end of the computer. You may have problems, then try removing and reinstalling the software. Troubleshooting 110 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the USB... cable into the wall outlet, and then turn on the computer. Note: If you continue to have connected to a defective port. Before you encountered problems while installing, or...
... cable into the back of the printer. 3 Firmly plug the rectangular end of the computer. You may have problems, then try removing and reinstalling the software. Troubleshooting 110 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the USB... cable into the wall outlet, and then turn on the computer. Note: If you continue to have connected to a defective port. Before you encountered problems while installing, or...
User's Guide
Page 111
...following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the computer. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on , and then open the printer. 2 Make sure the cartridges are inserted correctly. You may have... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. If the cable is marked with a USB symbol. REMOVE AND REINSTALL THE PRINTER SOFTWARE Troubleshooting 111 SELECT YOUR PRINTER FROM ...
...following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the computer. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on , and then open the printer. 2 Make sure the cartridges are inserted correctly. You may have... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. If the cable is marked with a USB symbol. REMOVE AND REINSTALL THE PRINTER SOFTWARE Troubleshooting 111 SELECT YOUR PRINTER FROM ...
User's Guide
Page 112
... the power cord from the wall outlet. 2 Gently remove the power supply from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...then try one or more information. RESTART THE COMPUTER AND TRY AGAIN Troubleshooting 112 REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 11 for your printer software or firmware. Printer is printing blank pages...
... the power cord from the wall outlet. 2 Gently remove the power supply from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll...then try one or more information. RESTART THE COMPUTER AND TRY AGAIN Troubleshooting 112 REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 11 for your printer software or firmware. Printer is printing blank pages...
User's Guide
Page 117
... image, then contact technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these minimum print margin settings: • Left and right margins: - 6.35 mm (0.25 in.) for letter-size ...use these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you troubleshoot" checklist does not solve the...
... image, then contact technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these minimum print margin settings: • Left and right margins: - 6.35 mm (0.25 in.) for letter-size ...use these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you troubleshoot" checklist does not solve the...
User's Guide
Page 147
... not print wireless 131 printer does not print wirelessly 134 printer does not respond 112 printer memory fax 80 printer printing blank pages 112 printer problems, basic solutions 107 printer software installing 20 uninstalling 20 printer, setting as default 44 printhead aligning 104 location 9 printhead error 108 printhead nozzles cleaning 105 Index 147
... not print wireless 131 printer does not print wirelessly 134 printer does not respond 112 printer memory fax 80 printer printing blank pages 112 printer problems, basic solutions 107 printer software installing 20 uninstalling 20 printer, setting as default 44 printhead aligning 104 location 9 printhead error 108 printhead nozzles cleaning 105 Index 147
User's Guide
Page 149
...loading paper 21 troubleshooting checking an unresponsive printer 107 contacting technical support 107 fax checklist 121 Service Center 107 solving basic printer problems 107 wireless network 128 troubleshooting, copy scanner unit does not close 119 troubleshooting, copy and scan cannot scan to computer ... incorrect language appears on display 108 page does not print 111 printer does not respond 112 printer printing blank pages 112 printhead error 108 software did not install 110 troubleshooting, wireless cannot print over wireless network 132 changing wireless settings after installation (...
...loading paper 21 troubleshooting checking an unresponsive printer 107 contacting technical support 107 fax checklist 121 Service Center 107 solving basic printer problems 107 wireless network 128 troubleshooting, copy scanner unit does not close 119 troubleshooting, copy and scan cannot scan to computer ... incorrect language appears on display 108 page does not print 111 printer does not respond 112 printer printing blank pages 112 printhead error 108 software did not install 110 troubleshooting, wireless cannot print over wireless network 132 changing wireless settings after installation (...