Dell Technology Guide
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... Help and Support: click Start or → Help and Support. Windows XP When you want to save, save it Stops Responding and Displays a Solid Blue Screen When an operating system experiences an unrecoverable error, the computer displays a blue screen containing error codes, and all computer operations stop. If any of the programs that are...
... Help and Support: click Start or → Help and Support. Windows XP When you want to save, save it Stops Responding and Displays a Solid Blue Screen When an operating system experiences an unrecoverable error, the computer displays a blue screen containing error codes, and all computer operations stop. If any of the programs that are...
Dell Technology Guide
Page 282
... message stating that appear. • If failures are detected, write down the error code(s) and see the Microsoft® Windows® desktop; OR • After the computer has been powered down your computer. 3 When the DELL™ logo appears, press immediately. If the Pre-boot System Assessment completes successfully...Menu" on (or restart) your computer and try again. Select Diagnostics from the boot menu and press . • When the DELL™ logo appears, press immediately. then, shut down completely, press and hold the key while powering the computer on page 337...
... message stating that appear. • If failures are detected, write down the error code(s) and see the Microsoft® Windows® desktop; OR • After the computer has been powered down your computer. 3 When the DELL™ logo appears, press immediately. If the Pre-boot System Assessment completes successfully...Menu" on (or restart) your computer and try again. Select Diagnostics from the boot menu and press . • When the DELL™ logo appears, press immediately. then, shut down completely, press and hold the key while powering the computer on page 337...
Dell Technology Guide
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... the Test System option from the main menu, the following menu appears: NOTE: It is encountered during a test, a message appears with an error code and a description of the problem. This typically can take 10 to select tests based on the computer. This typically can take an hour or ...more. Allows you to 20 minutes. Write down the error code and problem description and see "Contacting Dell" on your computer. Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the...
... the Test System option from the main menu, the following menu appears: NOTE: It is encountered during a test, a message appears with an error code and a description of the problem. This typically can take 10 to select tests based on the computer. This typically can take an hour or ...more. Allows you to 20 minutes. Write down the error code and problem description and see "Contacting Dell" on your computer. Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the...
Dell Technology Guide
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... test and any error conditions encountered. Displays error conditions encountered, error codes, and the problem description. The device list may indicate requirements for all devices attached to the Main Menu screen. Tab Results Errors Help Configuration Parameters Function Displays the results of the screen. Displays your computer or all devices from the Dell Support Center icon...
... test and any error conditions encountered. Displays error conditions encountered, error codes, and the problem description. The device list may indicate requirements for all devices attached to the Main Menu screen. Tab Results Errors Help Configuration Parameters Function Displays the results of the screen. Displays your computer or all devices from the Dell Support Center icon...
Dell Technology Guide
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Before You Call NOTE: Have your call . The code helps Dell's automated-support telephone system direct your Express Service Code ready when you call more efficiently. If possible, turn on your computer before you call from a retailer are not accepted. Ensure ...a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 4 Include any product returned, and you assume the risk of loss during operations, or try other ...
Before You Call NOTE: Have your call . The code helps Dell's automated-support telephone system direct your Express Service Code ready when you call more efficiently. If possible, turn on your computer before you call from a retailer are not accepted. Ensure ...a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 4 Include any product returned, and you assume the risk of loss during operations, or try other ...
Dell Technology Guide
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...Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? If the computer is connected to a printer, print each file before calling Dell. Yes No Network, version, and network adapter: Programs and versions: See your computer): Express Service Code...: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: ...
...Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? If the computer is connected to a printer, print each file before calling Dell. Yes No Network, version, and network adapter: Programs and versions: See your computer): Express Service Code...: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: ...
Dell Technology Guide
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... A faster, serial version of the processor. A Microsoft utility that encrypts voice and data transmissions. ScanDisk often runs when you call Dell for troubleshooting problems. S SAS - small computer system interface - The setup.exe or install.exe program comes with the optimal clock...files. Service Tag - A SIM card contains a microchip that checks files, folders, and the hard disk's surface for errors. RPM - RTC - SDRAM - real-time clock reset - serial attached SCSI - Also see Express Service Code. setup program - If you shut down the computer. SIM -
... A faster, serial version of the processor. A Microsoft utility that encrypts voice and data transmissions. ScanDisk often runs when you call Dell for troubleshooting problems. S SAS - small computer system interface - The setup.exe or install.exe program comes with the optimal clock...files. Service Tag - A SIM card contains a microchip that checks files, folders, and the hard disk's surface for errors. RPM - RTC - SDRAM - real-time clock reset - serial attached SCSI - Also see Express Service Code. setup program - If you shut down the computer. SIM -
Setup Guide
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... series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see "Using Support Tools" on page 40 or "Contacting Dell" on page 62). Solving Problems This section provides ... the following guidelines, see "Contacting Dell" on page 62. Beep Code Possible Problem One Possible motherboard failure - BIOS ROM checksum failure Two No RAM detected NOTE: If you cannot solve your computer. Three Possible motherboard failure Chipset error Four RAM read/write failure Five ...
... series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see "Using Support Tools" on page 40 or "Contacting Dell" on page 62). Solving Problems This section provides ... the following guidelines, see "Contacting Dell" on page 62. Beep Code Possible Problem One Possible motherboard failure - BIOS ROM checksum failure Two No RAM detected NOTE: If you cannot solve your computer. Three Possible motherboard failure Chipset error Four RAM read/write failure Five ...
Setup Guide
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... any key to go to the Choose An Option window. 4. Write down the error code and problem description and contact Dell (see "Contacting Dell" on your Service Tag. 6. Press any key to start the Dell Diagnostics from the diagnostics utility partition on page 62). Select the test you want ... hard drive and go to continue." The following message is encountered during a test, a message appears with an error code and a description of each test screen. If you contact Dell, technical support will ask for your computer is not invoked: Press any key to the Choose An Option window....
... any key to go to the Choose An Option window. 4. Write down the error code and problem description and contact Dell (see "Contacting Dell" on your Service Tag. 6. Press any key to start the Dell Diagnostics from the diagnostics utility partition on page 62). Select the test you want ... hard drive and go to continue." The following message is encountered during a test, a message appears with an error code and a description of each test screen. If you contact Dell, technical support will ask for your computer is not invoked: Press any key to the Choose An Option window....
Setup Guide
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... support will ask for your Service Tag. 9. 8. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 62). When the tests are complete, close the test screen to return to the Choose An Option window. Remove the Drivers and... Utilities disc. If a problem is displayed at the top of the problem. To exit the Dell Diagnostics and restart the computer, click Exit. 10. NOTE: The Service Tag for your computer is encountered during a test, a message appears with an error code and a description of each test screen. Using Support Tools 47
... support will ask for your Service Tag. 9. 8. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 62). When the tests are complete, close the test screen to return to the Choose An Option window. Remove the Drivers and... Utilities disc. If a problem is displayed at the top of the problem. To exit the Dell Diagnostics and restart the computer, click Exit. 10. NOTE: The Service Tag for your computer is encountered during a test, a message appears with an error code and a description of each test screen. Using Support Tools 47
Setup Guide
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...-999-3355). Getting Help See your area. To contact Dell for you performed: Contacting Dell For customers in your operating system documentation to determine the contents of contacting Dell that is connected to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you . 62...
...-999-3355). Getting Help See your area. To contact Dell for you performed: Contacting Dell For customers in your operating system documentation to determine the contents of contacting Dell that is connected to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you . 62...