Setup Guide
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...trademarks and trade names may be used in this document is a trademark of Dell Inc.; Dell Inc. Trademarks used by Bluetooth SIG, Inc. Information in this text: Dell, the DELL logo, XPS, and DellConnect are either trademarks or registered trademarks of Intel Corporation in the ...owned by Dell under license. Bluetooth is a trademark of Microsoft Corporation in the United States and other countries; Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of data and tells you how to avoid the problem. Microsoft...
...trademarks and trade names may be used in this document is a trademark of Dell Inc.; Dell Inc. Trademarks used by Bluetooth SIG, Inc. Information in this text: Dell, the DELL logo, XPS, and DellConnect are either trademarks or registered trademarks of Intel Corporation in the ...owned by Dell under license. Bluetooth is a trademark of Microsoft Corporation in the United States and other countries; Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of data and tells you how to avoid the problem. Microsoft...
Setup Guide
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... Replacing the Battery 13 Using Your Studio XPS 14 Device Status Lights 14 Right Side Features 16 Left Side Features 20 Display Features 22 Media, Wireless, and Power Controls 23 Computer Base and Keyboard Features 24 Optional Graphics Processor Feature 26 Software Features 26 Solving Problems 29 Network Problems 29 Power Problems 30 Memory Problems 31 Lockups...
... Replacing the Battery 13 Using Your Studio XPS 14 Device Status Lights 14 Right Side Features 16 Left Side Features 20 Display Features 22 Media, Wireless, and Power Controls 23 Computer Base and Keyboard Features 24 Optional Graphics Processor Feature 26 Software Features 26 Solving Problems 29 Network Problems 29 Power Problems 30 Memory Problems 31 Lockups...
Setup Guide
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See the Service Manual on the Dell Support website at support.dell.com for your problem using Intel PROSet from the Control Panel, to your wireless connection. Solving Problems This section provides troubleshooting information for advanced service and troubleshooting instructions. If you cannot solve your computer. You can manage the Wireless LAN using the ...
See the Service Manual on the Dell Support website at support.dell.com for your problem using Intel PROSet from the Control Panel, to your wireless connection. Solving Problems This section provides troubleshooting information for advanced service and troubleshooting instructions. If you cannot solve your computer. You can manage the Wireless LAN using the ...
Setup Guide
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A good connection exists between a 10-Mbps network and the computer. • Orange - Power Problems If the power light is off or is not receiving power. • Remove the AC adapter and try turning on the computer with the battery. ...-Mbps network and the computer. • Yellow - The computer is either turned off - computer is working and provides information on the status: • Green - Solving Problems The link integrity light on the network connector lets you verify that the light on the AC adapter is on. NOTE: The link integrity light...
A good connection exists between a 10-Mbps network and the computer. • Orange - Power Problems If the power light is off or is not receiving power. • Remove the AC adapter and try turning on the computer with the battery. ...-Mbps network and the computer. • Yellow - The computer is either turned off - computer is working and provides information on the status: • Green - Solving Problems The link integrity light on the network connector lets you verify that the light on the AC adapter is on. NOTE: The link integrity light...
Setup Guide
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... power button until the computer turns off . If you experience memory problems - • Check if the memory module is charged • Blinking white - For more information about the type of memory supported by pressing a key on the Dell Support website at support.dell.com) to perform an operating system shutdown. Click the Applications...
... power button until the computer turns off . If you experience memory problems - • Check if the memory module is charged • Blinking white - For more information about the type of memory supported by pressing a key on the Dell Support website at support.dell.com) to perform an operating system shutdown. Click the Applications...
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If you have other software problems - • Keep backup copies of your important data always. • Use a virus-scanning program to check your computer. • Save and close any open files ... the software. Turn the computer off and then turn your computer meets the minimum hardware requirements needed to get a response by pressing a key on . Solving Problems If a solid blue screen appears -
If you have other software problems - • Keep backup copies of your important data always. • Use a virus-scanning program to check your computer. • Save and close any open files ... the software. Turn the computer off and then turn your computer meets the minimum hardware requirements needed to get a response by pressing a key on . Solving Problems If a solid blue screen appears -
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NOTE: If the message you received is not listed in resolving this problem, please note this system have failed at checkpoint [nnnn]. For help you could see "Contacting Dell" on the Dell Support website at support.dell.com. CPU fan failure - Possible hard‑disk drive failure during Power On...See the Service Manual on page 47 for assistance. Possible hard-disk drive (HDD) failure during HDD boot test, see "Contacting Dell" on the Dell Support website at support. Using Support Tools System Messages If your computer has an issue or error, it may display a System Message...
NOTE: If the message you received is not listed in resolving this problem, please note this system have failed at checkpoint [nnnn]. For help you could see "Contacting Dell" on the Dell Support website at support.dell.com. CPU fan failure - Possible hard‑disk drive failure during Power On...See the Service Manual on page 47 for assistance. Possible hard-disk drive (HDD) failure during HDD boot test, see "Contacting Dell" on the Dell Support website at support. Using Support Tools System Messages If your computer has an issue or error, it may display a System Message...
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... the option that a parameter has exceeded its normal operating range. A chip on the Dell Support website at support.dell.com. Hard Drive SELF MONITORING SYSTEM has reported that best describes the problem and follow the remaining troubleshooting steps. 35 Dell recommends that the boot sequence information is correct or see the Service Manual on...
... the option that a parameter has exceeded its normal operating range. A chip on the Dell Support website at support.dell.com. Hard Drive SELF MONITORING SYSTEM has reported that best describes the problem and follow the remaining troubleshooting steps. 35 Dell recommends that the boot sequence information is correct or see the Service Manual on...
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...The diagnostics beeps while testing the display. It is known to be working properly. 2. Starting Dell Diagnostics The Dell Diagnostics is located on a hidden diagnostic utility partition on Dell computers. Follow the on page 47. 36 If the display still does not show anything, ... that is recommended that you print this procedure before you contact Dell for technical assistance. Using Support Tools Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on the computer. 3. Ensure that the computer is connected ...
...The diagnostics beeps while testing the display. It is known to be working properly. 2. Starting Dell Diagnostics The Dell Diagnostics is located on a hidden diagnostic utility partition on Dell computers. Follow the on page 47. 36 If the display still does not show anything, ... that is recommended that you print this procedure before you contact Dell for technical assistance. Using Support Tools Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on the computer. 3. Ensure that the computer is connected ...
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... using the Operating System disc also deletes all data on the hard drive. Any changes that System Restore makes to your operating system problem. Use Dell Factory Image Restore only if System Restore did not resolve your computer are completely reversible. 37 Use the disc only if System Restore... did not resolve your operating system problem. • If you received an Operating System disc with your computer, you to return your computer ...
... using the Operating System disc also deletes all data on the hard drive. Any changes that System Restore makes to your operating system problem. Use Dell Factory Image Restore only if System Restore did not resolve your computer are completely reversible. 37 Use the disc only if System Restore... did not resolve your operating system problem. • If you received an Operating System disc with your computer, you to return your computer ...
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... programs. Do not alter, open, or delete any programs or drivers that System Restore did not resolve your Dell™ computer to continue the desired action. 3. Use Dell Factory Image Restore only if System Restore did not resolve the issue, you may undo the last system restore.... you undo the last system restore, save and close all data on the computer, click Continue; Click Start . 2. If you set your operating system problem. Click Start . 2. Click Undo my last restoration and click Next. Starting System Restore 1. In the Start Search box, type System Restore and press ...
... programs. Do not alter, open, or delete any programs or drivers that System Restore did not resolve your Dell™ computer to continue the desired action. 3. Use Dell Factory Image Restore only if System Restore did not resolve the issue, you may undo the last system restore.... you undo the last system restore, save and close all data on the computer, click Continue; Click Start . 2. If you set your operating system problem. Click Start . 2. Click Undo my last restoration and click Next. Starting System Restore 1. In the Start Search box, type System Restore and press ...
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... settings. 9. Operating System Reinstallation Before you Begin If you requested the media, the Dell Drivers and Utilities media and Operating System media may take five or more minutes to correct a problem with your computer. 40 For conventional hard drive configurations, the primary hard drive is ...the first drive detected by the computer. Use the Dell Drivers and Utilities media to reboot the computer. Depending on ...
... settings. 9. Operating System Reinstallation Before you Begin If you requested the media, the Dell Drivers and Utilities media and Operating System media may take five or more minutes to correct a problem with your computer. 40 For conventional hard drive configurations, the primary hard drive is ...the first drive detected by the computer. Use the Dell Drivers and Utilities media to reboot the computer. Depending on ...
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...procedures. Fill out the "Diagnostic Checklist" on page 29 for procedures on page 47. NOTE: Call Dell Support from a telephone near the computer so that pertain to the problem your computer, you can assist you with your computer is experiencing. 2. If you do not have... not resolved the problem, see "Contacting Dell" on how to the proper support personnel. Call your Express Service Code to route the call directly to run Dell Diagnostics. 3. Use Dell's extensive suite of Dell Support online. 5. NOTE: Some of the services are...
...procedures. Fill out the "Diagnostic Checklist" on page 29 for procedures on page 47. NOTE: Call Dell Support from a telephone near the computer so that pertain to the problem your computer, you can assist you with your computer is experiencing. 2. If you do not have... not resolved the problem, see "Contacting Dell" on how to the proper support personnel. Call your Express Service Code to route the call directly to run Dell Diagnostics. 3. Use Dell's extensive suite of Dell Support online. 5. NOTE: Some of the services are...
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... click DellConnect. Online Services You can access Dell Support through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com. Getting Help Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your...
... click DellConnect. Online Services You can access Dell Support through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com. Getting Help Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your...
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... to your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for the information needed to the questions 44 most frequently asked by Dell customers about their laptop and desktop computers. provides recorded answers to locate and report on page 47. A recording... prompts you have ordered, you call for your region for problems with your questions. If you for customer assistance...
... to your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for the information needed to the questions 44 most frequently asked by Dell customers about their laptop and desktop computers. provides recorded answers to locate and report on page 47. A recording... prompts you have ordered, you call for your region for problems with your questions. If you for customer assistance...
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...or region in the United States, call 800-WWW-DELL (800-999-3355). a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you . 47 Visit support.dell.com. 2. NOTE: If you do not have... an active Internet connection, you can find contact information on the left side of contacting Dell that is convenient for sales, technical support, ...
...or region in the United States, call 800-WWW-DELL (800-999-3355). a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you . 47 Visit support.dell.com. 2. NOTE: If you do not have... an active Internet connection, you can find contact information on the left side of contacting Dell that is convenient for sales, technical support, ...
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Index Dell Technology Guide for futher information 48 Device Status Lights 14 Diagnostic Checklist 46 disc drive supported disc sizes 19 discs ejecting 19 using 19 drivers and downloads 49 DVDs, playing and creating 27 E email addresses for technical support 44 energy conserving 27 expansion bus 51 60 F finding more information 48 FTP login, anonymous 44 H hardware problems diagnosing 35 Hardware Troubleshooter 35 horizontal and vertical stand options 5 I installing the stand 5 internet connection 10 ISP Internet Service Provider 10 M memory support 50, 51
Index Dell Technology Guide for futher information 48 Device Status Lights 14 Diagnostic Checklist 46 disc drive supported disc sizes 19 discs ejecting 19 using 19 drivers and downloads 49 DVDs, playing and creating 27 E email addresses for technical support 44 energy conserving 27 expansion bus 51 60 F finding more information 48 FTP login, anonymous 44 H hardware problems diagnosing 35 Hardware Troubleshooter 35 horizontal and vertical stand options 5 I installing the stand 5 internet connection 10 ISP Internet Service Provider 10 M memory support 50, 51
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N network connection fixing 29 O order status 44 P power adapter size and weight 56, 57 power problems, solving 30 power strips, using 6 processor 50 products information and purchasing 45 R reinstalling Windows 37 resources, finding more 48 restoring factory image 38 S setup, before you begin 5 shipping products for return or repair 45 software features 26 specifications 50 support email addresses 44 support sites worldwide 43 system messages 34 system restore 37 T technical support 43 V ventilation, ensuring 5 Index 61
N network connection fixing 29 O order status 44 P power adapter size and weight 56, 57 power problems, solving 30 power strips, using 6 processor 50 products information and purchasing 45 R reinstalling Windows 37 resources, finding more 48 restoring factory image 38 S setup, before you begin 5 shipping products for return or repair 45 software features 26 specifications 50 support email addresses 44 support sites worldwide 43 system messages 34 system restore 37 T technical support 43 V ventilation, ensuring 5 Index 61