Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
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... Using the NVIDIA Utilities If installed on your hard drive(s). This can be of equal size to exit the system setup program and resume the boot process. and right-arrow keys to Another RAID Configuration" on page 91. • "Rebuilding a RAID Configuration (RAID 1 only)" on page 88) or Intel (see "Setting...
... Using the NVIDIA Utilities If installed on your hard drive(s). This can be of equal size to exit the system setup program and resume the boot process. and right-arrow keys to Another RAID Configuration" on page 91. • "Rebuilding a RAID Configuration (RAID 1 only)" on page 88) or Intel (see "Setting...
Dell Technology Guide
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... drives to an existing array. The NVIDIA Delete Array Wizard screen appears. 4 Click Next. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to mirrored, for deletion. 5 Click Finish to delete the...
... drives to an existing array. The NVIDIA Delete Array Wizard screen appears. 4 Click Next. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to mirrored, for deletion. 5 Click Finish to delete the...
Dell Technology Guide
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... store on the Migration Wizard screen. 5 Enter a RAID volume name or accept the default. 6 From the drop-down box, and then click Next. Your computer boots to select Exit, and then press .
... store on the Migration Wizard screen. 5 Enter a RAID volume name or accept the default. 6 From the drop-down box, and then click Next. Your computer boots to select Exit, and then press .
Dell Technology Guide
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...and click Next. 4 To access the recovery options, log on . When the Dell logo appears, press several times to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. If possible, back up all data ...before using PC Restore or Factory Image Restore. The Dell Factory Image Restore welcome screen appears....
...and click Next. 4 To access the recovery options, log on . When the Dell logo appears, press several times to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. If possible, back up all data ...before using PC Restore or Factory Image Restore. The Dell Factory Image Restore welcome screen appears....
Dell Technology Guide
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...try again. NOTE: The next steps change the boot sequence for one time only. NOTE: If you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System When the DELL logo appears, press immediately. 3 Click Exit if... the Install Windows message appears. 4 Restart the computer. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When...
...try again. NOTE: The next steps change the boot sequence for one time only. NOTE: If you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System When the DELL logo appears, press immediately. 3 Click Exit if... the Install Windows message appears. 4 Restart the computer. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When...
Dell Technology Guide
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...for desktop computers Diagnostic lights for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve the problem. Dell Diagnostics can also indicate internal power problems. See your computer. 272 ... information on how to indicate different power states, such as power, no power, or standby. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or...
...for desktop computers Diagnostic lights for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve the problem. Dell Diagnostics can also indicate internal power problems. See your computer. 272 ... information on how to indicate different power states, such as power, no power, or standby. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or...
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...H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - CPU fan failure. Replace the CPU fan (see the Service Manual for more details. Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). C M O S C H E C K S U M E R R O R - Possible motherboard failure or RTC battery low. D I S K R E A D F A I C A L S U P P O R T ... Manual for your computer or search for the topic on the Dell Support website support.dell.com. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see the Service...
...H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - CPU fan failure. Replace the CPU fan (see the Service Manual for more details. Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). C M O S C H E C K S U M E R R O R - Possible motherboard failure or RTC battery low. D I S K R E A D F A I C A L S U P P O R T ... Manual for your computer or search for the topic on the Dell Support website support.dell.com. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see the Service...
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... that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter the system setup program and ensure that was running when the message appeared. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. S.M.A.R.T error, possible HDD failure. NOTICE -... I L A B L E - See "Lockups and Software Problems" on page 292. Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 337 for External Keyboards" on page 337). HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE...
... that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter the system setup program and ensure that was running when the message appeared. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. S.M.A.R.T error, possible HDD failure. NOTICE -... I L A B L E - See "Lockups and Software Problems" on page 292. Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 337 for External Keyboards" on page 337). HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE...
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... is in the drive. • If the hard drive is your boot device, ensure that the drive is installed properly and partitioned as a boot device. • Enter the system setup program and ensure that the boot sequence information is correct (see "Running the Dell Diagnostics" on page 281). N O T I M E R T I C K I D - If the problem persists, replace the...
... is in the drive. • If the hard drive is your boot device, ensure that the drive is installed properly and partitioned as a boot device. • Enter the system setup program and ensure that the boot sequence information is correct (see "Running the Dell Diagnostics" on page 281). N O T I M E R T I C K I D - If the problem persists, replace the...
Dell Technology Guide
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...ISSUE, TRY TO RESEAT THE MEMORY. PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see "Running the Dell Diagnostics" on page 308). O F - STRIKE THE F1 KEY TO S H U T D O W N . - THE BATTERY MAY...STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I K E T H E F 1 K E Y T O S H U T D O W N . - THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. Ensure that require a 130-W or greater AC adapter. Run the Dell Diagnostics (see "Contacting Dell" on page 308). STRIKE THE F3 KEY (BEFORE THE F1 OR F2 KEY) IF YOU DO...
...ISSUE, TRY TO RESEAT THE MEMORY. PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see "Running the Dell Diagnostics" on page 308). O F - STRIKE THE F1 KEY TO S H U T D O W N . - THE BATTERY MAY...STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I K E T H E F 1 K E Y T O S H U T D O W N . - THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. Ensure that require a 130-W or greater AC adapter. Run the Dell Diagnostics (see "Contacting Dell" on page 308). STRIKE THE F3 KEY (BEFORE THE F1 OR F2 KEY) IF YOU DO...
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... be installed incorrectly, or the battery or system board may have occurred. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. HIT F1 TO CONTINUE. See "System Setup" on page 337). WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE CONTROLLER IS OPERATING...batteries installed, one or more of the batteries may be installed incorrectly, or the batteries or system board may be defective. Contact Dell for assistance (see "Contacting Dell" on page 307. STRIKE THE F3 KEY (BEFORE THE F1 OR F2 KEY) IF YOU DO NOT WANT TO SEE POWER ...
... be installed incorrectly, or the battery or system board may have occurred. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. HIT F1 TO CONTINUE. See "System Setup" on page 337). WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE CONTROLLER IS OPERATING...batteries installed, one or more of the batteries may be installed incorrectly, or the batteries or system board may be defective. Contact Dell for assistance (see "Contacting Dell" on page 307. STRIKE THE F3 KEY (BEFORE THE F1 OR F2 KEY) IF YOU DO NOT WANT TO SEE POWER ...
Dell Technology Guide
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...appears, continue to wait until you want to run the Dell Diagnostics from the boot menu and press . 282 Troubleshooting If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of ...hold the key while powering the computer on (or restart) your computer and try again. Press any key to start the Dell Diagnostics from the boot menu and press . OR • After the computer has been powered down your computer. 3 When the...
...appears, continue to wait until you want to run the Dell Diagnostics from the boot menu and press . 282 Troubleshooting If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of ...hold the key while powering the computer on (or restart) your computer and try again. Press any key to start the Dell Diagnostics from the boot menu and press . OR • After the computer has been powered down your computer. 3 When the...
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... media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press... . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run . 8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE: ...
... media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press... . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run . 8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE: ...
Dell Technology Guide
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...on the screen. Options or values that you see the Microsoft® Windows® desktop. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot change...are listed at the left. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup The system setup...
...on the screen. Options or values that you see the Microsoft® Windows® desktop. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot change...are listed at the left. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup The system setup...
Dell Technology Guide
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... system setup program. and down -arrow keys to exit the system setup program and resume the boot process. System Setup 309 You can control the boot sequence and enable/disable devices using the Boot Order page of the list and scans each enabled device for the operating system start the operating ... or up-arrow key, and then enable or disable the device or change its order in your computer, including but not limited to highlight the Boot tab. 3 Press the up - and right-arrow keys to the following: • Diskette Drive • Internal HDD • USB Storage Device • CD/DVD...
... system setup program. and down -arrow keys to exit the system setup program and resume the boot process. System Setup 309 You can control the boot sequence and enable/disable devices using the Boot Order page of the list and scans each enabled device for the operating system start the operating ... or up-arrow key, and then enable or disable the device or change its order in your computer, including but not limited to highlight the Boot tab. 3 Press the up - and right-arrow keys to the following: • Diskette Drive • Internal HDD • USB Storage Device • CD/DVD...
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... Setup If you wait too long and the Windows logo appears, continue to a USB device, the device must be updated for the current boot only). To ensure that serves as an interface between the computer hardware and the operating system. Changing the BIOS Settings The BIOS is a ... check the device documentation. Changing Boot Sequence to a USB Device 1 Connect the USB device to boot and press . If you wait too long and the operating system logo appears, continue to wait until you want to a USB connector. 2 Turn on the computer. When the DELL logo appears, press immediately. The...
... Setup If you wait too long and the Windows logo appears, continue to a USB device, the device must be updated for the current boot only). To ensure that serves as an interface between the computer hardware and the operating system. Changing the BIOS Settings The BIOS is a ... check the device documentation. Changing Boot Sequence to a USB Device 1 Connect the USB device to boot and press . If you wait too long and the operating system logo appears, continue to wait until you want to a USB connector. 2 Turn on the computer. When the DELL logo appears, press immediately. The...
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... can be erased or written over (rewritten). bus - A communication pathway between the components in MHz, that allows for enabled devices to boot. The basic data unit used by your computer. L2 cache - carnet - Data can use to start your computer. Bluetooth® wireless...data interpreted by your computer. CD rewritable - The smallest unit of a CD. A wireless technology standard for measuring data transmission speed. boot sequence - bootable CD - In case your hard drive is usually equal to the processor or incorporated into foreign countries. Your Drivers and...
... can be erased or written over (rewritten). bus - A communication pathway between the components in MHz, that allows for enabled devices to boot. The basic data unit used by your computer. L2 cache - carnet - Data can use to start your computer. Bluetooth® wireless...data interpreted by your computer. CD rewritable - The smallest unit of a CD. A wireless technology standard for measuring data transmission speed. boot sequence - bootable CD - In case your hard drive is usually equal to the processor or incorporated into foreign countries. Your Drivers and...
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... is generated at typical radio frequencies, in Hz, at the lower end of connector for attaching a PS/2-compatible keyboard, mouse, or keypad. read -only - pre-boot execution environment - A text file included with a software package or hardware product. The higher the resolution, the sharper the image. RFI - Memory that stores data and...
... is generated at typical radio frequencies, in Hz, at the lower end of connector for attaching a PS/2-compatible keyboard, mouse, or keypad. read -only - pre-boot execution environment - A text file included with a software package or hardware product. The higher the resolution, the sharper the image. RFI - Memory that stores data and...