Hardware Manual
Page 2
...countries. All rights reserved. disclaims any manner whatsoever without notice. © 2008 - 2009 Dell Inc. September 2009 Rev. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc. A03 is a registered trademark of your computer. Notes, Cautions, and Warnings NOTE...forbidden. Other trademarks and trade names may be used in this document to refer to change without the written permission of Dell Inc.; CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are either the entities claiming...
...countries. All rights reserved. disclaims any manner whatsoever without notice. © 2008 - 2009 Dell Inc. September 2009 Rev. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc. A03 is a registered trademark of your computer. Notes, Cautions, and Warnings NOTE...forbidden. Other trademarks and trade names may be used in this document to refer to change without the written permission of Dell Inc.; CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are either the entities claiming...
Hardware Manual
Page 9
... Backup Unit 165 Troubleshooting a Hard Drive 166 Troubleshooting a Storage Controller 167 Troubleshooting Expansion Cards 168 Troubleshooting the Processor(s 170 5 Running the System Diagnostics . . . . . 173 Using Dell™ PowerEdge™ Diagnostics 173 System Diagnostics Features 173 When to Use the System Diagnostics 174 Running the System Diagnostics 174 Contents 9
... Backup Unit 165 Troubleshooting a Hard Drive 166 Troubleshooting a Storage Controller 167 Troubleshooting Expansion Cards 168 Troubleshooting the Processor(s 170 5 Running the System Diagnostics . . . . . 173 Using Dell™ PowerEdge™ Diagnostics 173 System Diagnostics Features 173 When to Use the System Diagnostics 174 Running the System Diagnostics 174 Contents 9
Hardware Manual
Page 154
... the system. Troubleshooting a USB Device 1 Use the following steps to video hardware. If your keyboard is functioning, enter the system setup program. See "Using Dell™ PowerEdge™ Diagnostics." If the tests run successfully, the problem is not related to troubleshoot a USB keyboard and/or mouse. If the problem is not functioning...
... the system. Troubleshooting a USB Device 1 Use the following steps to video hardware. If your keyboard is functioning, enter the system setup program. See "Using Dell™ PowerEdge™ Diagnostics." If the tests run successfully, the problem is not related to troubleshoot a USB keyboard and/or mouse. If the problem is not functioning...
Hardware Manual
Page 155
... interface cable. 3 Turn off the system, including any system messages pertaining to the NIC controller. 3 Check the appropriate indicator on the NIC connector. See "Using Dell™ PowerEdge™ Diagnostics." 2 Restart the system and check for the NIC card. Troubleshooting a NIC 1 Run the appropriate online diagnostic test. If the problem persists, see...
... interface cable. 3 Turn off the system, including any system messages pertaining to the NIC controller. 3 Check the appropriate indicator on the NIC connector. See "Using Dell™ PowerEdge™ Diagnostics." 2 Restart the system and check for the NIC card. Troubleshooting a NIC 1 Run the appropriate online diagnostic test. If the problem persists, see...
Hardware Manual
Page 157
See "Using Dell™ PowerEdge™ Diagnostics." You should only perform troubleshooting and simple repairs as authorized in step 3. Damage due to the electrical outlet, and turn on the system. ...." 3 Ensure that you removed in your product documentation, or as directed by your warranty. Read and follow the safety instructions that is not authorized by Dell is not covered by the online or telephone service and support team.
See "Using Dell™ PowerEdge™ Diagnostics." You should only perform troubleshooting and simple repairs as authorized in step 3. Damage due to the electrical outlet, and turn on the system. ...." 3 Ensure that you removed in your product documentation, or as directed by your warranty. Read and follow the safety instructions that is not authorized by Dell is not covered by the online or telephone service and support team.
Hardware Manual
Page 161
... 14 if an error message appears indicating a fault with all applicable guidelines. 1 If the system is operational, run the appropriate online diagnostic test. See "Using Dell™ PowerEdge™ Diagnostics." If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program. 2 If the system is still indicated, go to power...
... 14 if an error message appears indicating a fault with all applicable guidelines. 1 If the system is operational, run the appropriate online diagnostic test. See "Using Dell™ PowerEdge™ Diagnostics." If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program. 2 If the system is still indicated, go to power...
Hardware Manual
Page 164
... only perform troubleshooting and simple repairs as authorized in your warranty. Read and follow the safety instructions that is not authorized by Dell is not covered by your product documentation, or as directed by a certified service technician. See "Using the System Setup Program ... that the interface cable is properly connected to servicing that came with the product. 1 If applicable, remove the bezel. See "Using Dell™ PowerEdge™ Diagnostics." 6 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 7 Open the system....
... only perform troubleshooting and simple repairs as authorized in your warranty. Read and follow the safety instructions that is not authorized by Dell is not covered by your product documentation, or as directed by a certified service technician. See "Using the System Setup Program ... that the interface cable is properly connected to servicing that came with the product. 1 If applicable, remove the bezel. See "Using Dell™ PowerEdge™ Diagnostics." 6 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 7 Open the system....
Hardware Manual
Page 165
...Many repairs may only be done by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not resolved, see "Getting Help." 11 Reconnect the system to the electrical outlet, and turn on the controller card. 5 For ... firmly connected to the SCSI connector. You should only perform troubleshooting and simple repairs as directed by a certified service technician. See "Using Dell™ PowerEdge™ Diagnostics." 7 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 8 Open the system. ...
...Many repairs may only be done by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not resolved, see "Getting Help." 11 Reconnect the system to the electrical outlet, and turn on the controller card. 5 For ... firmly connected to the SCSI connector. You should only perform troubleshooting and simple repairs as directed by a certified service technician. See "Using Dell™ PowerEdge™ Diagnostics." 7 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 8 Open the system. ...
Hardware Manual
Page 166
... electrical outlet, and turn on the hard drive. Read and follow the safety instructions that is not authorized by Dell is properly connected to the system board SATA connector. See "Using Dell™ PowerEdge™ Diagnostics." a Restart the system and enter the host adapter configuration utility program by your product documentation, or as...
... electrical outlet, and turn on the hard drive. Read and follow the safety instructions that is not authorized by Dell is properly connected to the system board SATA connector. See "Using Dell™ PowerEdge™ Diagnostics." a Restart the system and enter the host adapter configuration utility program by your product documentation, or as...
Hardware Manual
Page 167
.... NOTE: When troubleshooting a SAS or PERC controller, also see "Troubleshooting a Storage Controller." See "Using the System Setup Program and UEFI Boot Manager." See "Using Dell™ PowerEdge™ Diagnostics." 2 Enter the System Setup program and ensure that the required device drivers for information about configuration settings. 4 Check the configuration settings, make any...
.... NOTE: When troubleshooting a SAS or PERC controller, also see "Troubleshooting a Storage Controller." See "Using the System Setup Program and UEFI Boot Manager." See "Using Dell™ PowerEdge™ Diagnostics." 2 Enter the System Setup program and ensure that the required device drivers for information about configuration settings. 4 Check the configuration settings, make any...
Hardware Manual
Page 168
... the Integrated Storage Controller Card." 8 If you have a battery-cached PERC controller, ensure that came with the product. See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 168 Troubleshooting Your System ... or telephone service and support team. See "Closing the System." 12 Reconnect the system to servicing that is not authorized by Dell is not covered by a certified service technician. If the problem persists, see the documentation for your warranty. You should only...
... the Integrated Storage Controller Card." 8 If you have a battery-cached PERC controller, ensure that came with the product. See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 168 Troubleshooting Your System ... or telephone service and support team. See "Closing the System." 12 Reconnect the system to servicing that is not authorized by Dell is not covered by a certified service technician. If the problem persists, see the documentation for your warranty. You should only...
Hardware Manual
Page 170
... the system and attached peripherals. 9 Run the appropriate online diagnostic test. CAUTION: Be careful not to servicing that is not authorized by Dell is not covered by your system only has one processor and a problem is still indicated, see "Getting Help." 10 For systems with the... the System." 170 Troubleshooting Your System Bending the pins can permanently damage the system board. 13 Remove processor 2. See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system.
... the system and attached peripherals. 9 Run the appropriate online diagnostic test. CAUTION: Be careful not to servicing that is not authorized by Dell is not covered by your system only has one processor and a problem is still indicated, see "Getting Help." 10 For systems with the... the System." 170 Troubleshooting Your System Bending the pins can permanently damage the system board. 13 Remove processor 2. See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system.
Hardware Manual
Page 173
... test results to help messages that came with your system, run PowerEdge Diagnostics for systems running supported Microsoft® Windows® and Linux operating systems are available at support.dell.com and on chassis and storage components such as hard drives, ...diagnostics before calling for technical assistance. For information about using the PowerEdge Diagnostics, then use the online Dell PowerEdge Diagnostics. The system diagnostics menus and options allow you experience a problem with your system. Dell PowerEdge Diagnostics is a suite of diagnostic programs, or test modules, ...
... test results to help messages that came with your system, run PowerEdge Diagnostics for systems running supported Microsoft® Windows® and Linux operating systems are available at support.dell.com and on chassis and storage components such as hard drives, ...diagnostics before calling for technical assistance. For information about using the PowerEdge Diagnostics, then use the online Dell PowerEdge Diagnostics. The system diagnostics menus and options allow you experience a problem with your system. Dell PowerEdge Diagnostics is a suite of diagnostic programs, or test modules, ...
Hardware Manual
Page 193
... board with two or more pins emerging from computational activity. Internet Protocol. IPv6 - iSCSI - jumper - Kilobit(s); 1024 bits. Gb - A video mode that data is usually rounded to insert or install a device, typically a hard drive or an internal cooling... circuit, providing a simple and reversible method of electronic chip that provides remote management capabilities, crashed system recovery, and power control functions for Dell PowerEdge systems. IP - G - graphics mode - Hz - iDRAC, iDRAC6 - Interrupt request. Gram(s). Gigabit(s); 1024 megabits or 1,073,741,...
... board with two or more pins emerging from computational activity. Internet Protocol. IPv6 - iSCSI - jumper - Kilobit(s); 1024 bits. Gb - A video mode that data is usually rounded to insert or install a device, typically a hard drive or an internal cooling... circuit, providing a simple and reversible method of electronic chip that provides remote management capabilities, crashed system recovery, and power control functions for Dell PowerEdge systems. IP - G - graphics mode - Hz - iDRAC, iDRAC6 - Interrupt request. Gram(s). Gigabit(s); 1024 megabits or 1,073,741,...
Hardware Manual
Page 202
..., 84 DVD drive See optical drive. troubleshooting, 160 cooling shroud installing cooling shroud, 100 removing, 99 cover closing, 79 opening, 79 D damaged systems troubleshooting, 157 Dell contacting, 189 diagnostics testing options, 174 using Dell PowerEdge Diagnostics, 173 DIMMs See memory modules (DIMMs).
..., 84 DVD drive See optical drive. troubleshooting, 160 cooling shroud installing cooling shroud, 100 removing, 99 cover closing, 79 opening, 79 D damaged systems troubleshooting, 157 Dell contacting, 189 diagnostics testing options, 174 using Dell PowerEdge Diagnostics, 173 DIMMs See memory modules (DIMMs).
Technical Guide
Page 1
PowerEdge R710 Technical Guide The Dell PowerEdge R710, with the performance of Intel® Xeon® processors, offers you a 2U rack server to efficiently address a wide range of key business applications.
PowerEdge R710 Technical Guide The Dell PowerEdge R710, with the performance of Intel® Xeon® processors, offers you a 2U rack server to efficiently address a wide range of key business applications.
Technical Guide
Page 2
...United States, certain other countries. copyright laws without the written permission of others. ©Copyright 2011 Dell Inc. Revision 1 January 2011 PowerEdge R710 Technical Guidebook ii Broadcom is a registered trademark and NetXtreme is and without further notice to either ...Red Hat, Inc. is for informational purposes only. Dell This document is unlawful and strictly forbidden. in the U.S. VMware is a registered trademark and vSphere is a registered trademark of Dell, Inc. All rights reserved. Dell, PowerEdge, and ReadyRails are trademarks owned by U.S. and ...
...United States, certain other countries. copyright laws without the written permission of others. ©Copyright 2011 Dell Inc. Revision 1 January 2011 PowerEdge R710 Technical Guidebook ii Broadcom is a registered trademark and NetXtreme is and without further notice to either ...Red Hat, Inc. is for informational purposes only. Dell This document is unlawful and strictly forbidden. in the U.S. VMware is a registered trademark and vSphere is a registered trademark of Dell, Inc. All rights reserved. Dell, PowerEdge, and ReadyRails are trademarks owned by U.S. and ...
Technical Guide
Page 3
...1 Product Comparison 7 1.1 Overview 7 1.1.1 Strong IT Foundation 7 1.1.2 Customer-Inspired Design 7 1.1.3 Enhanced Virtualization 7 1.1.4 Energy Efficient 7 1.1.5 Easy to Manage 8 1.1.6 Dell Services 8 1.2 Comparison 8 2 Key Technologies 11 2.1 Overview 11 2.2 Detailed Information 11 3 System Overview 12 4 Mechanical ...15 4.1 Chassis Description 15 4.2 Dimensions and Weight... 23 5.6 Power Consumption Testing 24 5.7 Maximum Input Amps 25 5.8 Energy Smart Enablement 25 5.9 Energy Star Compliance 25 5.10 Acoustics 25 PowerEdge R710 Technical Guidebook iii
...1 Product Comparison 7 1.1 Overview 7 1.1.1 Strong IT Foundation 7 1.1.2 Customer-Inspired Design 7 1.1.3 Enhanced Virtualization 7 1.1.4 Energy Efficient 7 1.1.5 Easy to Manage 8 1.1.6 Dell Services 8 1.2 Comparison 8 2 Key Technologies 11 2.1 Overview 11 2.2 Detailed Information 11 3 System Overview 12 4 Mechanical ...15 4.1 Chassis Description 15 4.2 Dimensions and Weight... 23 5.6 Power Consumption Testing 24 5.7 Maximum Input Amps 25 5.8 Energy Smart Enablement 25 5.9 Energy Star Compliance 25 5.10 Acoustics 25 PowerEdge R710 Technical Guidebook iii
Technical Guide
Page 4
Dell 6 Processors ...27 6.1 Overview 27 6.2 Features 28 6.3 Supported Processors 28 6.4 Processor Configurations 29 6.4.1 Single Processor Configuration 29 6.4.2 Processor Power Voltage Regulation Modules (EVRD 11.1 29 6.5 Processor ... Controllers 44 12.4.1 SAS 6/iR 44 12.4.2 PERC 6/i 44 12.4.3 PERC H200 44 12.4.4 PERC H700 45 12.5 Optical Drives 46 12.6 Tape Drives 46 PowerEdge R710 Technical Guidebook iv
Dell 6 Processors ...27 6.1 Overview 27 6.2 Features 28 6.3 Supported Processors 28 6.4 Processor Configurations 29 6.4.1 Single Processor Configuration 29 6.4.2 Processor Power Voltage Regulation Modules (EVRD 11.1 29 6.5 Processor ... Controllers 44 12.4.1 SAS 6/iR 44 12.4.2 PERC 6/i 44 12.4.3 PERC H200 44 12.4.4 PERC H700 45 12.5 Optical Drives 46 12.6 Tape Drives 46 PowerEdge R710 Technical Guidebook iv
Technical Guide
Page 5
...1. Table 5. Table 12. Table 14. Table 17. Table 19. Table 9. Table 11. Tables Feature Comparison to PowerEdge R610 and R810 8 Product Features Summary 12 Power Supply Status 17 Power Supply Specifications 23 Environmental Specifications 23 Power Consumption ...Certifications 61 Ergonomics, Acoustics and Hygienics 61 Industry Standards 62 PowerEdge R710 Technical Guidebook v Table 4. Table 16. Table 18. Table 20. Table 7. Table 2. Table 10. Table 13. Table 8. Table 15. Table 21. Dell 12.7 External Storage Support 46 13 Video...47 14 Rack ...
...1. Table 5. Table 12. Table 14. Table 17. Table 19. Table 9. Table 11. Tables Feature Comparison to PowerEdge R610 and R810 8 Product Features Summary 12 Power Supply Status 17 Power Supply Specifications 23 Environmental Specifications 23 Power Consumption ...Certifications 61 Ergonomics, Acoustics and Hygienics 61 Industry Standards 62 PowerEdge R710 Technical Guidebook v Table 4. Table 16. Table 18. Table 20. Table 7. Table 2. Table 10. Table 13. Table 8. Table 15. Table 21. Dell 12.7 External Storage Support 46 13 Video...47 14 Rack ...