Quick Reference Guide
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... Problems 32 Troubleshooting Tips 32 Resolving Software and Hardware Incompatibilities 32 Using Microsoft Windows XP System Restore 32 Using the Last Known Good Configuration 34 Dell Diagnostics 34 Before You Start Testing 36 Beep Codes 36 Error Messages 37 Diagnostic Lights 37 Frequently Asked Questions 42 Index 45 Contents 3
... Problems 32 Troubleshooting Tips 32 Resolving Software and Hardware Incompatibilities 32 Using Microsoft Windows XP System Restore 32 Using the Last Known Good Configuration 34 Dell Diagnostics 34 Before You Start Testing 36 Beep Codes 36 Error Messages 37 Diagnostic Lights 37 Frequently Asked Questions 42 Index 45 Contents 3
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... Guide The User's Guide is also available on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to troubleshoot and solve problems • Service Tag and Express Service Code... • Microsoft Windows License Label Find It Here Dell™ Product Information Guide User's Guide Microsoft® Windows® XP Help and Support Center 1 Click the Start button and click Help and Support. 2 Click User's and system guides and click User...
... Guide The User's Guide is also available on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to troubleshoot and solve problems • Service Tag and Express Service Code... • Microsoft Windows License Label Find It Here Dell™ Product Information Guide User's Guide Microsoft® Windows® XP Help and Support Center 1 Click the Start button and click Help and Support. 2 Click User's and system guides and click User...
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... (such as memory, the hard drive, and the operating system • Customer Care - Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the..., online courses, frequently asked questions • Community - Upgrade information for your configuration. • How to view the appropriate support site. support.dell.com NOTE: Select your problem. 4 Follow the instructions on my computer configuration, product specifications, and white papers • Downloads - Service call...
... (such as memory, the hard drive, and the operating system • Customer Care - Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the..., online courses, frequently asked questions • Community - Upgrade information for your configuration. • How to view the appropriate support site. support.dell.com NOTE: Select your problem. 4 Follow the instructions on my computer configuration, product specifications, and white papers • Downloads - Service call...
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... Adapter VGA Use the VGA adapter when you have a single-monitor graphics card and you want to connect your computer to the computer when it starts. To enable dual-monitor support, both monitors must be attached to a VGA monitor. For single-
... Adapter VGA Use the VGA adapter when you have a single-monitor graphics card and you want to connect your computer to the computer when it starts. To enable dual-monitor support, both monitors must be attached to a VGA monitor. For single-
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... secondary monitor. Use the appropriate Y cable when your graphics card has a single connector and you want to connect your computer to the computer when it starts. 16 Quick Reference Guide and dual-monitor capable cards with a single connector VGA Adapter VGA Use the VGA adapter when you have a single monitor graphics...
... secondary monitor. Use the appropriate Y cable when your graphics card has a single connector and you want to connect your computer to the computer when it starts. 16 Quick Reference Guide and dual-monitor capable cards with a single connector VGA Adapter VGA Use the VGA adapter when you have a single monitor graphics...
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...you have installed a security cable, remove it is resting. 4 Lay your computer on a level, protected surface to your computer. 3 At the Dell Support website home page, click Reference, click User's Guides, click Systems, and then select your computer and attached devices did not automatically turn off ...save and close any open files, exit any of the computer. NOTICE: Ensure that the computer and any open programs, click the Start button, and then click Turn Off Computer. Removing the Computer Cover CAUTION: Before you for information specific to avoid scratching either the computer...
...you have installed a security cable, remove it is resting. 4 Lay your computer on a level, protected surface to your computer. 3 At the Dell Support website home page, click Reference, click User's Guides, click Systems, and then select your computer and attached devices did not automatically turn off ...save and close any open files, exit any of the computer. NOTICE: Ensure that the computer and any open programs, click the Start button, and then click Turn Off Computer. Removing the Computer Cover CAUTION: Before you for information specific to avoid scratching either the computer...
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... Problems Troubleshooting Tips Perform the following checks when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the... device is to see a section in your User's Guide, go to support.dell.com (on another computer if necessary) to resolve the incompatibility. Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides ...
... Problems Troubleshooting Tips Perform the following checks when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the... device is to see a section in your User's Guide, go to support.dell.com (on another computer if necessary) to resolve the incompatibility. Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides ...
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... exit any open programs. Do not alter, open , or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Ensure that restore point is enabled: 1 Click the...open files and exit any open programs. Do not alter, open , or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Click Undo my last restoration and click Next. 3...
... exit any open programs. Do not alter, open , or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Ensure that restore point is enabled: 1 Click the...open files and exit any open programs. Do not alter, open , or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Click Undo my last restoration and click Next. 3...
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...is recommended that tell you whether tests completed successfully • Receive error messages if problems are detected 34 Quick Reference Guide Dell Diagnostics CAUTION: Before you experience a problem with your hard drive. • Reinstall all drivers, beginning with other computers ... press when the message Please select the operating system to : • Perform quick checks or extensive tests on Dell™ computers. The Dell Diagnostics allow you to start appears. 2 Highlight Last Known Good Configuration, press , press , and then select your operating system using the ...
...is recommended that tell you whether tests completed successfully • Receive error messages if problems are detected 34 Quick Reference Guide Dell Diagnostics CAUTION: Before you experience a problem with your hard drive. • Reinstall all drivers, beginning with other computers ... press when the message Please select the operating system to : • Perform quick checks or extensive tests on Dell™ computers. The Dell Diagnostics allow you to start appears. 2 Highlight Last Known Good Configuration, press , press , and then select your operating system using the ...
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...5 Select the IDE CD-ROM Device option from the CD boot menu. 6 Select the Boot from CD-ROM option from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down your User's Guide. If multiple versions are...the version appropriate for one time only. For more information on shutting down your computer, see your User's Guide. 3 When the DELL logo appears, press immediately. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on shutting down your computer, see your User's Guide. 3 When the boot device list...
...5 Select the IDE CD-ROM Device option from the CD boot menu. 6 Select the Boot from CD-ROM option from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down your User's Guide. If multiple versions are...the version appropriate for one time only. For more information on shutting down your computer, see your User's Guide. 3 When the DELL logo appears, press immediately. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on shutting down your computer, see your User's Guide. 3 When the boot device list...
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...code 1-3-1) consists of one beep, a burst of beeps, called a beep code, identifies a problem. Beep Codes Your computer might emit a series of beeps during start-up in the Product Information Guide. • Turn on your printer if one is emitted, write it down and look it up if the monitor... cannot display errors or problems. This series of three beeps, and then one beep. Before You Start Testing CAUTION: Before you that the computer encountered a memory problem. If a beep code is attached. • Enter system setup, review your computer's ...
...code 1-3-1) consists of one beep, a burst of beeps, called a beep code, identifies a problem. Beep Codes Your computer might emit a series of beeps during start-up in the Product Information Guide. • Turn on your printer if one is emitted, write it down and look it up if the monitor... cannot display errors or problems. This series of three beeps, and then one beep. Before You Start Testing CAUTION: Before you that the computer encountered a memory problem. If a beep code is attached. • Enter system setup, review your computer's ...
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... "3," and "4" on resolving any of the lights identify the problem. When the computer starts normally, the lights flash. See "Error Messages" in a normal operating condition after POST. After the computer starts, all four lights display solid green briefly and then turn off to shadowed memory Math-coprocessor...User's Guide for either the operating system or the program that was running when the message appeared. If an error occurs during start-up, a message may be off Plug the computer into a working condition or a possible pre-BIOS electrical outlet and press the power...
... "3," and "4" on resolving any of the lights identify the problem. When the computer starts normally, the lights flash. See "Error Messages" in a normal operating condition after POST. After the computer starts, all four lights display solid green briefly and then turn off to shadowed memory Math-coprocessor...User's Guide for either the operating system or the program that was running when the message appeared. If an error occurs during start-up, a message may be off Plug the computer into a working condition or a possible pre-BIOS electrical outlet and press the power...
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Reinstall the processor and restart the computer. Operating in the recovery mode. For instructions on contacting Dell, see your computer is identified, contact Dell for a replacement. A possible processor failure has occurred. Please Populate Memory in Pairs for recovery completion, ...the remaining modules are detected, but a memory failure has occurred. 1 Reseat the memory modules to the operating system. 6 Run the Dell Diagnostics. Memory modules are not defective. 8 When the defective memory module is successfully communicating with the memory. 2 Restart the computer. ...
Reinstall the processor and restart the computer. Operating in the recovery mode. For instructions on contacting Dell, see your computer is identified, contact Dell for a replacement. A possible processor failure has occurred. Please Populate Memory in Pairs for recovery completion, ...the remaining modules are detected, but a memory failure has occurred. 1 Reseat the memory modules to the operating system. 6 Run the Dell Diagnostics. Memory modules are not defective. 8 When the defective memory module is successfully communicating with the memory. 2 Restart the computer. ...
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...Guide. For instructions on page 32). 4 If the problem persists, contact Dell. A possible graphics card failure has occurred. A possible USB failure has occurred. Quick Reference Guide 39 If the computer starts normally, troubleshoot the last card removed from the computer for each card. For... instructions on contacting Dell, see "Resolving Software and Hardware Incompatibilities" on contacting Dell, see your User's Guide. 2 If the problem ...
...Guide. For instructions on page 32). 4 If the problem persists, contact Dell. A possible graphics card failure has occurred. A possible USB failure has occurred. Quick Reference Guide 39 If the computer starts normally, troubleshoot the last card removed from the computer for each card. For... instructions on contacting Dell, see "Resolving Software and Hardware Incompatibilities" on contacting Dell, see your User's Guide. 2 If the problem ...
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... your User's Guide. 40 Quick Reference Guide For instructions on contacting Dell, see your User's Guide. System board failure has occurred. Operating in debug mode until a memory error occurs during start-up or diagnostic testing. Please Populate Memory in Pairs for Normal Operation. 5 Press to boot to ensure that the remaining modules...
... your User's Guide. 40 Quick Reference Guide For instructions on contacting Dell, see your User's Guide. System board failure has occurred. Operating in debug mode until a memory error occurs during start-up or diagnostic testing. Please Populate Memory in Pairs for Normal Operation. 5 Press to boot to ensure that the remaining modules...
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... from the computer for each card. If the computer starts normally, troubleshoot the last card removed from the hard drive, CD drive, and DVD drive. • If the problem persists, contact Dell. For instructions on contacting Dell, see "Resolving Software and Hardware Incompatibilities" on contacting Dell, see your User's Guide. For instructions on page...
... from the computer for each card. If the computer starts normally, troubleshoot the last card removed from the hard drive, CD drive, and DVD drive. • If the problem persists, contact Dell. For instructions on contacting Dell, see "Resolving Software and Hardware Incompatibilities" on contacting Dell, see your User's Guide. For instructions on page...