Getting Started Guide
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Getting Started With Your System 9 SAS and SATA hard disks on the x4 backplane. Optional internal SATA DVD or DVD+RW Optional external USB DVD-ROM Optional internal USB Optional internal dual SD module Four RJ-45 using a 1 GbE I/O ... type Video memory Up to sixteen 2.5-inch, internal hot-swappable SAS or SSD hard drives NOTE: Only one SATA drive is supported on the same backplane cannot be combined into a single virtual disk. x16...
Getting Started With Your System 9 SAS and SATA hard disks on the x4 backplane. Optional internal SATA DVD or DVD+RW Optional external USB DVD-ROM Optional internal USB Optional internal dual SD module Four RJ-45 using a 1 GbE I/O ... type Video memory Up to sixteen 2.5-inch, internal hot-swappable SAS or SSD hard drives NOTE: Only one SATA drive is supported on the same backplane cannot be combined into a single virtual disk. x16...
Hardware Owner's Manual
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Using the Custom Test Options 195 Selecting Devices for Testing 195 Selecting Diagnostics Options 195 Viewing Information and Results 196 6 Jumpers and Connectors 197 System Board Jumper 197 System Board Connectors 198 SAS Backplane Board Connectors 200 Disabling a Forgotten Password 201 7 Getting Help 203 Contacting Dell 203 Index 205 10 Contents
Using the Custom Test Options 195 Selecting Devices for Testing 195 Selecting Diagnostics Options 195 Viewing Information and Results 196 6 Jumpers and Connectors 197 System Board Jumper 197 System Board Connectors 198 SAS Backplane Board Connectors 200 Disabling a Forgotten Password 201 7 Getting Help 203 Contacting Dell 203 Index 205 10 Contents
Hardware Owner's Manual
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Space is operating correctly or when the system needs attention. SAS and SATA hard disks on the same backplane cannot be turned on by pressing either the Select, Left or Right button on the LCD panel. The LCD backlight lights blue during normal ... for system information including the Express Service tag, embedded NIC MAC address, and iDRAC6 Enterprise card MAC address. See "LCD Status Messages" on the x4 backplane. Item Indicator, Button, or Icon Connector 9 System identification panel 10 Hard drives Description A slide-out panel for information about specific status codes. The LCD ...
Space is operating correctly or when the system needs attention. SAS and SATA hard disks on the same backplane cannot be turned on by pressing either the Select, Left or Right button on the LCD panel. The LCD backlight lights blue during normal ... for system information including the Express Service tag, embedded NIC MAC address, and iDRAC6 Enterprise card MAC address. See "LCD Status Messages" on the x4 backplane. Item Indicator, Button, or Icon Connector 9 System identification panel 10 Hard drives Description A slide-out panel for information about specific status codes. The LCD ...
Hardware Owner's Manual
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...see "Getting Help" on page 203. Reseat PCIe cards. 3.3V voltage regulator failed. Remove and reseat the PCIe expansion cards. Storage backplane voltage regulator has failed. system for 10 seconds and cycle AC. If the problem persists, see "Getting Help" on page 203. ...Processor voltage regulator failed. Call support. One of the on page 190. Remove and reseat the backplane. E1222 CPU # VCACHE Regulator failure. E1216 3.3V Regulator failure. E1219 Disk Backplane power failure. E122E On-board regulator failed. See "Installing the RAID Battery" on page 147 ...
...see "Getting Help" on page 203. Reseat PCIe cards. 3.3V voltage regulator failed. Remove and reseat the PCIe expansion cards. Storage backplane voltage regulator has failed. system for 10 seconds and cycle AC. If the problem persists, see "Getting Help" on page 203. ...Processor voltage regulator failed. Call support. One of the on page 190. Remove and reseat the backplane. E1222 CPU # VCACHE Regulator failure. E1216 3.3V Regulator failure. E1219 Disk Backplane power failure. E122E On-board regulator failed. See "Installing the RAID Battery" on page 147 ...
Hardware Owner's Manual
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... Error: Expected PCIe card in your system. If the is connected. optical drive, or USB device, Ensure that the SAS the system could not find a backplane, USB, or SATA particular sector on page 186 for jumper location. "Troubleshooting a USB Device" on page 174, "Troubleshooting an Optical Drive" on page 185, or...
... Error: Expected PCIe card in your system. If the is connected. optical drive, or USB device, Ensure that the SAS the system could not find a backplane, USB, or SATA particular sector on page 186 for jumper location. "Troubleshooting a USB Device" on page 174, "Troubleshooting an Optical Drive" on page 185, or...
Hardware Owner's Manual
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... configuration error. If memory has not been added or removed, check the SEL to the Replace the faulty drive. Ensure that the USB or SAS backplane cables are properly connected. If memory has been added or removed, this message is faulty. Time-of Memory has been added or system memory has...
... configuration error. If memory has not been added or removed, check the SEL to the Replace the faulty drive. Ensure that the USB or SAS backplane cables are properly connected. If memory has been added or removed, this message is faulty. Time-of Memory has been added or system memory has...
Hardware Owner's Manual
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... Internal USB Key" on page 183, and "Troubleshooting a Hard Drive" on Port and page 148 and "Installing a Write fault Write fault on page 203. SAS backplane, or SATA drive subsystem. Warning: QPI link Reseat the processors. The recommended memory configuration is not optimal. Faulty USB device, USB Replace the USB medium...
... Internal USB Key" on page 183, and "Troubleshooting a Hard Drive" on Port and page 148 and "Installing a Write fault Write fault on page 203. SAS backplane, or SATA drive subsystem. Warning: QPI link Reseat the processors. The recommended memory configuration is not optimal. Faulty USB device, USB Replace the USB medium...
Hardware Owner's Manual
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... the hard-drive bays. CAUTION: Do not turn them on. Doing so can take a number of hours to the system board through the SAS/SATA backplane board. See "Installing a Memory- See "Closing the System" on the chassis. 2 Lower the memory-riser guide into the system until the tabs click ... ensure that high-capacity hard drives can cause a drive failure. Installing the Memory-Riser Guide 1 Align the memory-riser guide with the SAS/SATA backplane board. NOTE: Use only drives that fit in special hot-swappable drive carriers that have been tested and approved for use with the slots on...
... the hard-drive bays. CAUTION: Do not turn them on. Doing so can take a number of hours to the system board through the SAS/SATA backplane board. See "Installing a Memory- See "Closing the System" on the chassis. 2 Lower the memory-riser guide into the system until the tabs click ... ensure that high-capacity hard drives can cause a drive failure. Installing the Memory-Riser Guide 1 Align the memory-riser guide with the SAS/SATA backplane board. NOTE: Use only drives that fit in special hot-swappable drive carriers that have been tested and approved for use with the slots on...
Hardware Owner's Manual
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...'s shield spring and make it . Figure 3-12. CAUTION: When installing a hard drive, ensure that your operating system. See the documentation supplied with the SAS/SATA backplane. See "Removing the Front Bezel" on page 108. 110 Installing System Components CAUTION: Combining SATA and SAS hard drives in the same system configuration is...
...'s shield spring and make it . Figure 3-12. CAUTION: When installing a hard drive, ensure that your operating system. See the documentation supplied with the SAS/SATA backplane. See "Removing the Front Bezel" on page 108. 110 Installing System Components CAUTION: Combining SATA and SAS hard drives in the same system configuration is...
Hardware Owner's Manual
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Figure 3-13. NOTE: If you are upgrading your system to lock the drive in place. See Figure 3-13. 3 Press the button on the front of the system. Removing a Chassis Blank 2 1 1 chassis blank 2 release tab Installing System Components 111 To remove the chassis blank, press down and push the blue release tab toward the front of the drive carrier and open the handle. 4 Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane. 5 Close the handle to a 16-hard-drive configuration, turn off the system and remove all the chassis blanks.
Figure 3-13. NOTE: If you are upgrading your system to lock the drive in place. See Figure 3-13. 3 Press the button on the front of the system. Removing a Chassis Blank 2 1 1 chassis blank 2 release tab Installing System Components 111 To remove the chassis blank, press down and push the blue release tab toward the front of the drive carrier and open the handle. 4 Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane. 5 Close the handle to a 16-hard-drive configuration, turn off the system and remove all the chassis blanks.
Hardware Owner's Manual
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... 90. 10 Reconnect the system to its edges and insert the card-edge connector firmly into the connector until the card is not covered by Dell is fully seated and the plastic card guides fit over the edges of the chassis. 7 Attach the connector labeled "SAS A" to connector SAS A... on the backplane, and attach the connector labeled "SAS B" to the connector labels on the backplane. See Figure 3-27. NOTE: You must ensure that you connect the cable according to connector SAS B on the ...
... 90. 10 Reconnect the system to its edges and insert the card-edge connector firmly into the connector until the card is not covered by Dell is fully seated and the plastic card guides fit over the edges of the chassis. 7 Attach the connector labeled "SAS A" to connector SAS A... on the backplane, and attach the connector labeled "SAS B" to the connector labels on the backplane. See Figure 3-27. NOTE: You must ensure that you connect the cable according to connector SAS B on the ...
Hardware Owner's Manual
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... blanks. Damage due to servicing that is not authorized by Dell is operating properly. CAUTION: You must remove the hard drives from the system before removal so that you must note the number of an x16 SAS backplane. See "Removing a Hard Drive" on your configuration, your... by your warranty. Installing System Components 159 See "Opening the System" on page 100. 7 Disconnect the SAS data cable(s) and power cable from the backplane. 8 If applicable, disconnect the power/data cable from the electrical outlet. 3 Open the system. See "Removing a Memory Riser" on page 89. ...
... blanks. Damage due to servicing that is not authorized by Dell is operating properly. CAUTION: You must remove the hard drives from the system before removal so that you must note the number of an x16 SAS backplane. See "Removing a Hard Drive" on your configuration, your... by your warranty. Installing System Components 159 See "Opening the System" on page 100. 7 Disconnect the SAS data cable(s) and power cable from the backplane. 8 If applicable, disconnect the power/data cable from the electrical outlet. 3 Open the system. See "Removing a Memory Riser" on page 89. ...
Hardware Owner's Manual
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Removing and Installing a SAS Backplane 1 2 3 5 4 1 SAS backplane 3 release pins (2) 5 SAS cables (2) 2 power cable 4 chassis tabs 160 Installing System Components 9 Pull the blue release pin(s) and slide the backplane upwards. 10 Pull the backplane away from the front of the system until the securing slots are free from the tabs on the chassis. Figure 3-34.
Removing and Installing a SAS Backplane 1 2 3 5 4 1 SAS backplane 3 release pins (2) 5 SAS cables (2) 2 power cable 4 chassis tabs 160 Installing System Components 9 Pull the blue release pin(s) and slide the backplane upwards. 10 Pull the backplane away from the front of the system until the securing slots are free from the tabs on the chassis. Figure 3-34.
Hardware Owner's Manual
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...on page 155. 3 Open the system. See "Removing a Power Supply" on page 89. If you are installing an x4 SAS backplane, you must ensure that is not authorized by Dell is not covered by a certified service technician. See "Installing a Memory- See "Closing the System" on page 90. 9 Reconnect... the system to servicing that all the three chassis blanks are installing an x16 SAS backplane, you must remove all the three...
...on page 155. 3 Open the system. See "Removing a Power Supply" on page 89. If you are installing an x4 SAS backplane, you must ensure that is not authorized by Dell is not covered by a certified service technician. See "Installing a Memory- See "Closing the System" on page 90. 9 Reconnect... the system to servicing that all the three chassis blanks are installing an x16 SAS backplane, you must remove all the three...
Hardware Owner's Manual
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...connected and, if applicable, the memory module on the PERC card is properly seated. 9 Verify that the cable connections between the SAS backplane and the integrated storage controller are firmly connected to servicing that the cables are correct. 3 Restart the system and press the applicable key... its electrical outlet. 6 Open the system. CAUTION: Many repairs may only be done by Dell is firmly seated into the system board connector. Damage due to the storage controller and the SAS backplane board. 10 Close the system. See "Integrated Storage Controller Card" on page 143. 8 ...
...connected and, if applicable, the memory module on the PERC card is properly seated. 9 Verify that the cable connections between the SAS backplane and the integrated storage controller are firmly connected to servicing that the cables are correct. 3 Restart the system and press the applicable key... its electrical outlet. 6 Open the system. CAUTION: Many repairs may only be done by Dell is firmly seated into the system board connector. Damage due to the storage controller and the SAS backplane board. 10 Close the system. See "Integrated Storage Controller Card" on page 143. 8 ...
Hardware Owner's Manual
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... B connector Memory riser E connector Memory riser F connector Memory riser C connector Memory riser D connector Memory riser G connector Power connector Memory riser H connector SATA power connector SAS Backplane Board Connectors Figure 6-2. x16 SAS Backplane Board Connector 4 5 23 6 1 200 Jumpers and Connectors
... B connector Memory riser E connector Memory riser F connector Memory riser C connector Memory riser D connector Memory riser G connector Power connector Memory riser H connector SATA power connector SAS Backplane Board Connectors Figure 6-2. x16 SAS Backplane Board Connector 4 5 23 6 1 200 Jumpers and Connectors
Hardware Owner's Manual
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... and Connectors 201 1 hard-drive connectors 0-3 3 hard-drive connectors 8-11 5 SAS connectors (2) 2 hard-drive connectors 4-7 4 power connector 6 hard-drive connectors 12-15 Figure 6-3. x4 SAS Backplane Board Connector 1 3 2 1 power connector 3 SAS connector 2 hard-drive connectors 0-3 Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are...
... and Connectors 201 1 hard-drive connectors 0-3 3 hard-drive connectors 8-11 5 SAS connectors (2) 2 hard-drive connectors 4-7 4 power connector 6 hard-drive connectors 12-15 Figure 6-3. x4 SAS Backplane Board Connector 1 3 2 1 power connector 3 SAS connector 2 hard-drive connectors 0-3 Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are...
Hardware Owner's Manual
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..., 126 front bezel, 87 hard drive blank, 108 hard drives, 110 iDRAC card, 136 memory modules, 102 optical drive, 113 power supply blank, 157 SAS backplane board, 161 SAS controller, 145 H hard drive drive carrier, 112 installing, 110 removing, 109 troubleshooting, 186 heat sink, 150 hot-swap hard drives, 107 K keyboards...
..., 126 front bezel, 87 hard drive blank, 108 hard drives, 110 iDRAC card, 136 memory modules, 102 optical drive, 113 power supply blank, 157 SAS backplane board, 161 SAS controller, 145 H hard drive drive carrier, 112 installing, 110 removing, 109 troubleshooting, 186 heat sink, 150 hot-swap hard drives, 107 K keyboards...
Hardware Owner's Manual
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... 109 memory modules, 105 power supply, 155 power supply blank, 157 SAS backplane board, 159 SAS controller, 143 system board, 168 replacing power supply, 156 system battery, 157 S safety, 173 SAS backplane board installing, 161 removing, 159 SAS controller card installing, 145 removing, 143...74, 80 service-only procedure system board, 168 setup password, 81 slots See expansion slots. startup accessing system features, 11 support contacting Dell, 203 system board installing, 170 removing, 168 system cooling troubleshooting, 180 system features accessing, 11 system messages, 41 system password, ...
... 109 memory modules, 105 power supply, 155 power supply blank, 157 SAS backplane board, 159 SAS controller, 143 system board, 168 replacing power supply, 156 system battery, 157 S safety, 173 SAS backplane board installing, 161 removing, 159 SAS controller card installing, 145 removing, 143...74, 80 service-only procedure system board, 168 setup password, 81 slots See expansion slots. startup accessing system features, 11 support contacting Dell, 203 system board installing, 170 removing, 168 system cooling troubleshooting, 180 system features accessing, 11 system messages, 41 system password, ...