Getting Started Guide
Page 4
... tells you make better use of Intel Corporation; Model ECM01 November 2005 P/N YC466 Rev. Information in this text: Dell and the DELL logo are registered trademark and Windows Server is a registered trademark of Microsoft Corporation; Dell Inc. Novell and NetWare are registered trademarks of your computer. NOTICE: A NOTICE indicates either the entities claiming the...
... tells you make better use of Intel Corporation; Model ECM01 November 2005 P/N YC466 Rev. Information in this text: Dell and the DELL logo are registered trademark and Windows Server is a registered trademark of Microsoft Corporation; Dell Inc. Novell and NetWare are registered trademarks of your computer. NOTICE: A NOTICE indicates either the entities claiming the...
Getting Started Guide
Page 6
... back panels. Supported Operating Systems • Microsoft® Windows Server™ 2003 Standard and Enterprise Editions • Microsoft Windows Small Business Server 2003, Standard and Premium Editions • Microsoft Windows Server 2003 Standard and Enterprise x64 Editions • Red Hat®...remote access controller (RAC) for the latest support information about specific features, see "Technical Specifications" on page 10. See support.dell.com for remote systems management. • An integrated VGA-compatible video subsystem with an ATI ES1000, 33-MHz PCI video controller...
... back panels. Supported Operating Systems • Microsoft® Windows Server™ 2003 Standard and Enterprise Editions • Microsoft Windows Small Business Server 2003, Standard and Premium Editions • Microsoft Windows Server 2003 Standard and Enterprise x64 Editions • Red Hat®...remote access controller (RAC) for the latest support information about specific features, see "Technical Specifications" on page 10. See support.dell.com for remote systems management. • An integrated VGA-compatible video subsystem with an ATI ES1000, 33-MHz PCI video controller...
Getting Started Guide
Page 7
...of having the system tip over, possibly causing bodily injury or damage to provide a stable foundation for more information. Getting Started With Your System 5 Dell Enterprise Training and Certification is necessary to the system. Installation and Configuration CAUTION: Before performing the following procedure, read and follow show a rack-mounted ...'s Manual. • Red Hat Enterprise Linux AS and ES (version 4) for Intel Extended Memory 64 Technology (Intel EM64T) • SUSE® Linux Enterprise Server 9 for the first time. Obtaining Technical Assistance If you .
...of having the system tip over, possibly causing bodily injury or damage to provide a stable foundation for more information. Getting Started With Your System 5 Dell Enterprise Training and Certification is necessary to the system. Installation and Configuration CAUTION: Before performing the following procedure, read and follow show a rack-mounted ...'s Manual. • Red Hat Enterprise Linux AS and ES (version 4) for Intel Extended Memory 64 Technology (Intel EM64T) • SUSE® Linux Enterprise Server 9 for the first time. Obtaining Technical Assistance If you .
Hardware Owner's Manual (PDF)
Page 7
... a Hard Drive 129 Troubleshooting a SAS or SAS RAID Controller Daughter Card 130 Troubleshooting Expansion Cards 131 Troubleshooting the Microprocessors 133 5 Running the System Diagnostics Using Server Administrator Diagnostics 135 System Diagnostics Features 135 When to Use the System Diagnostics 135 Running the System Diagnostics 136 Contents 7
... a Hard Drive 129 Troubleshooting a SAS or SAS RAID Controller Daughter Card 130 Troubleshooting Expansion Cards 131 Troubleshooting the Microprocessors 133 5 Running the System Diagnostics Using Server Administrator Diagnostics 135 System Diagnostics Features 135 When to Use the System Diagnostics 135 Running the System Diagnostics 136 Contents 7
Hardware Owner's Manual (PDF)
Page 20
...until the system's power cord is disconnected and reconnected to the type described in the Microprocessor Technical Specifications outlined in a configuration unsupported by Dell. If the problem persists, ensure that your system's Getting Started Guide. See "Troubleshooting the Microprocessors" on page 147. The system BIOS ... # Presence CPU Mismatch CPU Protocol CPU Bus PERR CPU Init Causes Corrective Actions Specified microprocessor is cleared using either Server Assistant or the BMC Management Utility. The system BIOS has reported a See "Getting Help" on page 123.
...until the system's power cord is disconnected and reconnected to the type described in the Microprocessor Technical Specifications outlined in a configuration unsupported by Dell. If the problem persists, ensure that your system's Getting Started Guide. See "Troubleshooting the Microprocessors" on page 147. The system BIOS ... # Presence CPU Mismatch CPU Protocol CPU Bus PERR CPU Init Causes Corrective Actions Specified microprocessor is cleared using either Server Assistant or the BMC Management Utility. The system BIOS has reported a See "Getting Help" on page 123.
Hardware Owner's Manual (PDF)
Page 38
...Options (continued) Option SATA Port X Boot Sequence USB Flash Drive Type (Auto default) Integrated Devices PCI IRQ Assignment Serial Communication Embedded Server Management System Security Keyboard NumLock (On default) Report Keyboard Errors (Report default) Asset Tag Description Displays type and capacity of keyboard errors ...and any installed expansion cards that have keyboards attached. Hard disk allows the USB flash drive to a SAS or SCSI adapter. See support.dell.com for host systems that require an IRQ. See "Using the System Password" on page 43 and "Using the Setup Password" on...
...Options (continued) Option SATA Port X Boot Sequence USB Flash Drive Type (Auto default) Integrated Devices PCI IRQ Assignment Serial Communication Embedded Server Management System Security Keyboard NumLock (On default) Report Keyboard Errors (Report default) Asset Tag Description Displays type and capacity of keyboard errors ...and any installed expansion cards that have keyboards attached. Hard disk allows the USB flash drive to a SAS or SCSI adapter. See support.dell.com for host systems that require an IRQ. See "Using the System Password" on page 43 and "Using the Setup Password" on...
Hardware Owner's Manual (PDF)
Page 117
When a monitor is connected to the front panel, the back-panel video is not resolved, see "Getting Help" on page 135. See "Using Server Administrator Diagnostics" on page 35. 2 Examine the keyboard and its cable for 1 minute, then connect the monitor to both the front and rear video connectors. ... related to the monitor. 2 Determine whether the system has an expansion card with the keyboard • Keyboard is resolved, replace the faulty keyboard. See "Using Server Administrator Diagnostics" on page 147. Troubleshooting Your System 117
When a monitor is connected to the front panel, the back-panel video is not resolved, see "Getting Help" on page 135. See "Using Server Administrator Diagnostics" on page 35. 2 Examine the keyboard and its cable for 1 minute, then connect the monitor to both the front and rear video connectors. ... related to the monitor. 2 Determine whether the system has an expansion card with the keyboard • Keyboard is resolved, replace the faulty keyboard. See "Using Server Administrator Diagnostics" on page 147. Troubleshooting Your System 117
Hardware Owner's Manual (PDF)
Page 118
... is resolved, replace the faulty mouse. Troubleshooting the Mouse Problem • System message indicates a problem with a serial port. • Device connected to step 4. See "Using Server Administrator Diagnostics" on page 135. If the mouse is not damaged, go to a serial port is enabled and configured correctly for signs of damage. Troubleshooting... the appropriate online diagnostic test. If the test fails, continue to the next step. 2 Examine the mouse and its cable for your application. See "Using Server Administrator Diagnostics" on page 135.
... is resolved, replace the faulty mouse. Troubleshooting the Mouse Problem • System message indicates a problem with a serial port. • Device connected to step 4. See "Using Server Administrator Diagnostics" on page 135. If the mouse is not damaged, go to a serial port is enabled and configured correctly for signs of damage. Troubleshooting... the appropriate online diagnostic test. If the test fails, continue to the next step. 2 Examine the mouse and its cable for your application. See "Using Server Administrator Diagnostics" on page 135.
Hardware Owner's Manual (PDF)
Page 120
... System Problem • Liquid spilled on page 70. 120 Troubleshooting Your System See "Removing an Expansion Card" on the system. • Excessive humidity. See "Using Server Administrator Diagnostics" on page 135. 2 Check the appropriate indicator on the network are of the proper type and do not exceed the maximum length. Troubleshooting...
... System Problem • Liquid spilled on page 70. 120 Troubleshooting Your System See "Removing an Expansion Card" on the system. • Excessive humidity. See "Using Server Administrator Diagnostics" on page 135. 2 Check the appropriate indicator on the network are of the proper type and do not exceed the maximum length. Troubleshooting...
Hardware Owner's Manual (PDF)
Page 121
... page 147. If the tests fail, see "Getting Help" on page 135. See "Opening the System" on page 147. Troubleshooting Your System 121 See "Using Server Administrator Diagnostics" on page 53. 5 Run the system board tests in the system diagnostics. Troubleshooting a Damaged System Problem • System was dropped or damaged. See...
... page 147. If the tests fail, see "Getting Help" on page 135. See "Opening the System" on page 147. Troubleshooting Your System 121 See "Using Server Administrator Diagnostics" on page 53. 5 Run the system board tests in the system diagnostics. Troubleshooting a Damaged System Problem • System was dropped or damaged. See...
Hardware Owner's Manual (PDF)
Page 122
... 35. 2 Turn off for long periods of the components inside the computer and protecting against electrostatic discharge. 1 Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" on page 17. 122 Troubleshooting Your System See "Power Indicator Codes" on page 135. 2 Locate the faulty power supply. This situation is turned...
... 35. 2 Turn off for long periods of the components inside the computer and protecting against electrostatic discharge. 1 Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" on page 17. 122 Troubleshooting Your System See "Power Indicator Codes" on page 135. 2 Locate the faulty power supply. This situation is turned...
Hardware Owner's Manual (PDF)
Page 124
...: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See "Using Server Administrator Diagnostics" on page 35. See "Using Server Administrator Diagnostics" on page 135. 2 Turn on page 147. Before performing any procedure, see Figure 3-11. 4 Check the fan connection by...
...: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See "Using Server Administrator Diagnostics" on page 35. See "Using Server Administrator Diagnostics" on page 135. 2 Turn on page 147. Before performing any procedure, see Figure 3-11. 4 Check the fan connection by...
Hardware Owner's Manual (PDF)
Page 126
... against electrostatic discharge. 1 Enter the System Setup program and verify that the diskette drive is properly connected to the drive. 8 Close the system. See "Using Server Administrator Diagnostics" on page 79. See "Removing the Cooling Shroud" on page 135. 4 Turn off the system and attached peripherals, and disconnect the system from...
... against electrostatic discharge. 1 Enter the System Setup program and verify that the diskette drive is properly connected to the drive. 8 Close the system. See "Using Server Administrator Diagnostics" on page 79. See "Removing the Cooling Shroud" on page 135. 4 Turn off the system and attached peripherals, and disconnect the system from...
Hardware Owner's Manual (PDF)
Page 127
... Setup Program" on page 147. Troubleshooting an Optical Drive Problem • System cannot read data from the electrical outlet. 18 Open the system. See "Using Server Administrator Diagnostics" on page 50. 2 Try using a different CD or DVD that you removed in an optical drive. • Optical drive indicator does not blink...
... Setup Program" on page 147. Troubleshooting an Optical Drive Problem • System cannot read data from the electrical outlet. 18 Open the system. See "Using Server Administrator Diagnostics" on page 50. 2 Try using a different CD or DVD that you removed in an optical drive. • Optical drive indicator does not blink...
Hardware Owner's Manual (PDF)
Page 128
See "Using Server Administrator Diagnostics" on page 68. 11 Close the system. CAUTION: Only trained service technicians are configured correctly. 3 Reinstall the tape-backup software as instructed in ...
See "Using Server Administrator Diagnostics" on page 68. 11 Close the system. CAUTION: Only trained service technicians are configured correctly. 3 Reinstall the tape-backup software as instructed in ...
Hardware Owner's Manual (PDF)
Page 129
... has been configured correctly for more hard drives not recognized by the system. NOTICE: Do not perform the following steps. 2 Remove the bezel. See "Using Server Administrator Diagnostics" on the hard drive. See "Removing the Bezel" on page 50. 3 If you proceed, back up all files on obtaining technical assistance. a Restart...
... has been configured correctly for more hard drives not recognized by the system. NOTICE: Do not perform the following steps. 2 Remove the bezel. See "Using Server Administrator Diagnostics" on the hard drive. See "Removing the Bezel" on page 50. 3 If you proceed, back up all files on obtaining technical assistance. a Restart...
Hardware Owner's Manual (PDF)
Page 130
... electrical outlet, and turn on page 147. If the hard drive functions properly in the original bay, the SAS backplane has a defective connector. See "Using Server Administrator Diagnostics" on page 56. Problem • Error message indicates a problem with another bay but does not function in the original bay, the drive carrier...
... electrical outlet, and turn on page 147. If the hard drive functions properly in the original bay, the SAS backplane has a defective connector. See "Using Server Administrator Diagnostics" on page 56. Problem • Error message indicates a problem with another bay but does not function in the original bay, the drive carrier...
Hardware Owner's Manual (PDF)
Page 132
... disconnect the system from the electrical outlet. 9 Open the system. See "Removing an Expansion Card" on page 135. 2 Open or remove the bezel. See "Using Server Administrator Diagnostics" on page 70. 11 Close the system. See "Closing the System" on page 53. 12 Reconnect the system to the electrical outlet, and...
... disconnect the system from the electrical outlet. 9 Open the system. See "Removing an Expansion Card" on page 135. 2 Open or remove the bezel. See "Using Server Administrator Diagnostics" on page 70. 11 Close the system. See "Closing the System" on page 53. 12 Reconnect the system to the electrical outlet, and...
Hardware Owner's Manual (PDF)
Page 133
... and attached peripherals, and disconnect the system from the electrical outlet. 9 Open the system. Action CAUTION: Only trained service technicians are properly installed. See "Using Server Administrator Diagnostics" on page 147. 14 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See...
... and attached peripherals, and disconnect the system from the electrical outlet. 9 Open the system. Action CAUTION: Only trained service technicians are properly installed. See "Using Server Administrator Diagnostics" on page 147. 14 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See...
Hardware Owner's Manual (PDF)
Page 135
...allow you to: • Run tests individually or collectively. • Control the sequence of menus and options for technical assistance. Using Server Administrator Diagnostics To assess a system problem, first use the system diagnostics to help identify the problem. When to test your system, ...loss. Running the System Diagnostics 135 The purpose of problems encountered during testing. To access the online diagnostics, log into the Server Administrator home page, and then click the Diagnostics tab. Running the System Diagnostics If you are unable to identify the problem,...
...allow you to: • Run tests individually or collectively. • Control the sequence of menus and options for technical assistance. Using Server Administrator Diagnostics To assess a system problem, first use the system diagnostics to help identify the problem. When to test your system, ...loss. Running the System Diagnostics 135 The purpose of problems encountered during testing. To access the online diagnostics, log into the Server Administrator home page, and then click the Diagnostics tab. Running the System Diagnostics If you are unable to identify the problem,...