User's Guide
Page 9
... you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software...discarded print jobs. • Use recycled paper. For updates, check our Web site at support.dell.com. Conserving ink • Use Quick Print or Draft Mode. Additional setup and instructions for printing...settings • Viewing and printing documents and photos • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. About your printer model • Caring for ? These modes can be used to...
... you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software...discarded print jobs. • Use recycled paper. For updates, check our Web site at support.dell.com. Conserving ink • Use Quick Print or Draft Mode. Additional setup and instructions for printing...settings • Viewing and printing documents and photos • Setting up and using the "Clean Printhead" and "Deep Clean Printhead" features. About your printer model • Caring for ? These modes can be used to...
User's Guide
Page 90
.... 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back ...online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 91 • "Printhead errors" on page 91 • "Software did not install" on page 92 • "Print job does not print or is missing pages" on ...
.... 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back ...online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 91 • "Printhead errors" on page 91 • "Software did not install" on page 92 • "Print job does not print or is missing pages" on ...
User's Guide
Page 91
Warning-Potential Damage: Do not touch the printhead nozzles. Troubleshooting 91 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2 Touch...; "Cannot print through USB" on page 95 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the...
Warning-Potential Damage: Do not touch the printhead nozzles. Troubleshooting 91 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2 Touch...; "Cannot print through USB" on page 95 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the...
User's Guide
Page 92
... then close the latch until it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending...
... then close the latch until it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending...
User's Guide
Page 93
...3 Firmly plug the rectangular end of the USB cable into the matching color slot of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then... If the "Before you continue to a defective port. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. Print job does not print or is marked with a USB ...symbol. You may have connected to have problems, then try one . 2 Firmly plug the square end of the printer. SELECT YOUR PRINTER FROM THE ...
...3 Firmly plug the rectangular end of the USB cable into the matching color slot of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then... If the "Before you continue to a defective port. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. Print job does not print or is marked with a USB ...symbol. You may have connected to have problems, then try one . 2 Firmly plug the square end of the printer. SELECT YOUR PRINTER FROM THE ...
User's Guide
Page 94
... cartridges again. 2 Load plain paper. 3 From the home screen of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate to a defective port. If this problem persists, then check our Web site for updates for more of the following: MAKE SURE THE PRINTER IS NOT...
... cartridges again. 2 Load plain paper. 3 From the home screen of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate to a defective port. If this problem persists, then check our Web site for updates for more of the following: MAKE SURE THE PRINTER IS NOT...
User's Guide
Page 98
...use these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you troubleshoot" checklist does not solve the... image, then contact technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these minimum print margin settings: • Left and right margins: - 6.35 mm (0.25 in.) for letter-size ...
...use these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you troubleshoot" checklist does not solve the... image, then contact technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these minimum print margin settings: • Left and right margins: - 6.35 mm (0.25 in.) for letter-size ...
User's Guide
Page 123
printer printing blank pages 94 printer problems, basic solutions 90 printer software installing 23 uninstalling 22 printer, setting as default 47 printhead aligning 87 location 12 printhead error 91 printhead nozzles cleaning 88 printing collate 34 custom-size paper 37 documents 34 documents from memory card or ... 46 printing in draft mode 47 printing mode changing 47 proof sheet using 42 protocol 85 publications finding 9 R recycling 8 Dell products 14 reducing an image 51 repeating an image 52 replacing ink cartridges 13 resetting internal wireless print server to factory default settings...
printer printing blank pages 94 printer problems, basic solutions 90 printer software installing 23 uninstalling 22 printer, setting as default 47 printhead aligning 87 location 12 printhead error 91 printhead nozzles cleaning 88 printing collate 34 custom-size paper 37 documents 34 documents from memory card or ... 46 printing in draft mode 47 printing mode changing 47 proof sheet using 42 protocol 85 publications finding 9 R recycling 8 Dell products 14 reducing an image 51 repeating an image 52 replacing ink cartridges 13 resetting internal wireless print server to factory default settings...
User's Guide
Page 124
... loading 31 tray loading paper 24 troubleshooting checking an unresponsive printer 90 contacting technical support 90 Service Center 90 solving basic printer problems 90 wireless network 104 troubleshooting, copy scanner unit does not close 100 troubleshooting, copy and scan cannot scan to computer over ...95 incorrect language appears on display 91 page does not print 93 printer does not respond 94 printer printing blank pages 94 printhead error 91 software did not install 92 troubleshooting, wireless cannot print over wireless network 107 changing wireless settings after installation (Windows)...
... loading 31 tray loading paper 24 troubleshooting checking an unresponsive printer 90 contacting technical support 90 Service Center 90 solving basic printer problems 90 wireless network 104 troubleshooting, copy scanner unit does not close 100 troubleshooting, copy and scan cannot scan to computer over ...95 incorrect language appears on display 91 page does not print 93 printer does not respond 94 printer printing blank pages 94 printhead error 91 software did not install 92 troubleshooting, wireless cannot print over wireless network 107 changing wireless settings after installation (Windows)...