Quick Reference Guide
Page 2
... its own. disclaims any manner whatsoever without notice. © 2004 Dell Inc. Reproduction in any proprietary interest in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to Microsoft® Windows® operating systems are registered trademarks of your computer. All...
... its own. disclaims any manner whatsoever without notice. © 2004 Dell Inc. Reproduction in any proprietary interest in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to Microsoft® Windows® operating systems are registered trademarks of your computer. All...
Quick Reference Guide
Page 3
...Cover 18 Solving Problems 18 Dell Diagnostics 19 Power Supply Light 22 System Lights 22 Diagnostic Lights 23 Beep Codes 26 Running the Dell™ IDE Hard Drive Diagnostics 27 Resolving Software and Hardware Incompatibilities 27 Using Microsoft® Windows® XP System Restore 28... Reinstalling Microsoft® Windows® XP 29 Using the Drivers and Utilities CD 32...
...Cover 18 Solving Problems 18 Dell Diagnostics 19 Power Supply Light 22 System Lights 22 Diagnostic Lights 23 Beep Codes 26 Running the Dell™ IDE Hard Drive Diagnostics 27 Resolving Software and Hardware Incompatibilities 27 Using Microsoft® Windows® XP System Restore 28... Reinstalling Microsoft® Windows® XP 29 Using the Drivers and Utilities CD 32...
Quick Reference Guide
Page 5
Dell OptiPlex™ User's Guide Microsoft® Windows® XP Help and Support Center 1 Click the Start button and click Help and Support. 2 Click User's and system guides and click User's guides. Readme files may be found at support.dell.com. You can be included on.... Finding Information What Are You Looking For? • A diagnostic program for my computer • Drivers for technicians or experienced users. Dell™ Product Information Guide • How to remove and replace parts • Technical specifications • How to configure system settings •...
Dell OptiPlex™ User's Guide Microsoft® Windows® XP Help and Support Center 1 Click the Start button and click Help and Support. 2 Click User's and system guides and click User's guides. Readme files may be found at support.dell.com. You can be included on.... Finding Information What Are You Looking For? • A diagnostic program for my computer • Drivers for technicians or experienced users. Dell™ Product Information Guide • How to remove and replace parts • Technical specifications • How to configure system settings •...
Quick Reference Guide
Page 6
... • Details on my computer configuration • Service contract for my computer Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support... available in all regions. 6 Quick Reference Guide The Dell Support website provides several online tools, including: • Solutions - www.dell.com | support.dell.com What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label • Latest drivers for my computer ...
... • Details on my computer configuration • Service contract for my computer Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support... available in all regions. 6 Quick Reference Guide The Dell Support website provides several online tools, including: • Solutions - www.dell.com | support.dell.com What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label • Latest drivers for my computer ...
Quick Reference Guide
Page 7
... on your computer. Operating System CD The operating system is located on your Windows License label attached to reinstall my operating system • Regulatory Model Number • Chassis Type Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support...screen. DCTR Ultra-Small Form-Factor (USFF) chassis Quick Reference Guide 7 After you ordered. See your OptiPlex User's Guide for instructions. What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) •...
... on your computer. Operating System CD The operating system is located on your Windows License label attached to reinstall my operating system • Regulatory Model Number • Chassis Type Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support...screen. DCTR Ultra-Small Form-Factor (USFF) chassis Quick Reference Guide 7 After you ordered. See your OptiPlex User's Guide for instructions. What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) •...
Quick Reference Guide
Page 19
... wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Start the Dell Diagnostics from either your computer, perform the checks in system setup. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on Dell™ computers. For information on..., press immediately. Quick Reference Guide 19 For information on page 19). NOTICE: The Dell Diagnostics works only on (or restart) your computer, see the Microsoft® Windows® desktop. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the ...
... wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Start the Dell Diagnostics from either your computer, perform the checks in system setup. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on Dell™ computers. For information on..., press immediately. Quick Reference Guide 19 For information on page 19). NOTICE: The Dell Diagnostics works only on (or restart) your computer, see the Microsoft® Windows® desktop. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the ...
Quick Reference Guide
Page 23
...the specific problem is in the suspended state Press the power button to complete. No corrective action is running a test, If the Dell Diagnostics is required. When the computer starts normally, the patterns or codes on diagnosing the beep code. Quick Reference Guide 23 Solid yellow ... allow the testing or a device on the system board may be to wake the computer. (Microsoft® Windows® 2000 and Windows XP). If the computer does not boot, contact Dell for instructions on the lights change as the boot process completes. Blinking green The computer is identified. If the ...
...the specific problem is in the suspended state Press the power button to complete. No corrective action is running a test, If the Dell Diagnostics is required. When the computer starts normally, the patterns or codes on diagnosing the beep code. Quick Reference Guide 23 Solid yellow ... allow the testing or a device on the system board may be to wake the computer. (Microsoft® Windows® 2000 and Windows XP). If the computer does not boot, contact Dell for instructions on the lights change as the boot process completes. Blinking green The computer is identified. If the ...
Quick Reference Guide
Page 27
...press . 3 Follow the instructions on the screen. Incorrectly configured devices are indicated by connection. 6 Double-click Interrupt request (IRQ). Windows 2000 To resolve incompatibilities using the Hardware Troubleshooter: 1 Click the Start button and click Help and Support. 2 Type hardware troubleshooter in ...View and click Resources by a yellow exclamation point (!) or a red X if the device has been disabled. Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure. 1 ...
...press . 3 Follow the instructions on the screen. Incorrectly configured devices are indicated by connection. 6 Double-click Interrupt request (IRQ). Windows 2000 To resolve incompatibilities using the Hardware Troubleshooter: 1 Click the Start button and click Help and Support. 2 Type hardware troubleshooter in ...View and click Resources by a yellow exclamation point (!) or a red X if the device has been disabled. Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure. 1 ...
Quick Reference Guide
Page 28
... Device Manager. If a calendar date has only one restore point, then that you to see and select restore points. www.dell.com | support.dell.com 7 Double-click any files or programs until the system restoration is complete. 1 Click the Start button, point to All... instructions on using the Hardware Troubleshooter: 1 Click the Start button and click Help. 2 Click Troubleshooting and Maintenance on the Contents tab, click Windows 2000 troubleshooters, and then click Hardware. 3 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on configuring the device....
... Device Manager. If a calendar date has only one restore point, then that you to see and select restore points. www.dell.com | support.dell.com 7 Double-click any files or programs until the system restoration is complete. 1 Click the Start button, point to All... instructions on using the Hardware Troubleshooter: 1 Click the Start button and click Help. 2 Click Troubleshooting and Maintenance on the Contents tab, click Windows 2000 troubleshooters, and then click Hardware. 3 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on configuring the device....
Quick Reference Guide
Page 29
... After the computer restarts, click OK. If Device Driver Rollback does not resolve the problem, then use System Restore (see "Using Microsoft® Windows® XP System Restore" on page 28) to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Click Undo... hard drive configurations, the primary hard drive is automatically disabled. Undoing the Last System Restore NOTICE: Before you reinstall Windows XP with a newly installed driver, first try using a different restore point, or you installed the new device driver. Reinstalling Microsoft®...
... After the computer restarts, click OK. If Device Driver Rollback does not resolve the problem, then use System Restore (see "Using Microsoft® Windows® XP System Restore" on page 28) to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Click Undo... hard drive configurations, the primary hard drive is automatically disabled. Undoing the Last System Restore NOTICE: Before you reinstall Windows XP with a newly installed driver, first try using a different restore point, or you installed the new device driver. Reinstalling Microsoft®...
Quick Reference Guide
Page 30
... to select the repair option, and remove the CD. 30 Quick Reference Guide www.dell.com | support.dell.com To reinstall Windows XP, you to do not reinstall Windows XP unless a Dell technical support representative instructs you need the following sections in the order in the following items...and possibly affect programs installed on your computer has a RAID controller. Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. See the documentation that were installed during assembly of the computer. ...
... to select the repair option, and remove the CD. 30 Quick Reference Guide www.dell.com | support.dell.com To reinstall Windows XP, you to do not reinstall Windows XP unless a Dell technical support representative instructs you need the following sections in the order in the following items...and possibly affect programs installed on your computer has a RAID controller. Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. See the documentation that were installed during assembly of the computer. ...
Quick Reference Guide
Page 31
.... 7 Enter your name and organization (optional) in the Personalize Your Software screen, and click Next. 8 At the Computer Name and Administrator Password window, enter a name for your computer (or accept the one provided) and a password, and click Next. 9 If the Modem Dialing Information screen appears... and follow the instructions on the size of the hard drive and the speed of your settings, accept the default selections. The Windows XP Setup screen appears, and the operating system begins to provide further information regarding your network configuration, enter your selections. If you ...
.... 7 Enter your name and organization (optional) in the Personalize Your Software screen, and click Next. 8 At the Computer Name and Administrator Password window, enter a name for your computer (or accept the one provided) and a password, and click Next. 9 If the Modem Dialing Information screen appears... and follow the instructions on the size of the hard drive and the speed of your settings, accept the default selections. The Windows XP Setup screen appears, and the operating system begins to provide further information regarding your network configuration, enter your selections. If you ...
Quick Reference Guide
Page 32
... in the Topic drop-down menu. 32 Quick Reference Guide If you are running Windows. 1 Turn on the screen. 2 Click the appropriate driver and follow the instructions to download the driver to your computer. www.dell.com | support.dell.com 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: To reinstall...
... in the Topic drop-down menu. 32 Quick Reference Guide If you are running Windows. 1 Turn on the screen. 2 Click the appropriate driver and follow the instructions to download the driver to your computer. www.dell.com | support.dell.com 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: To reinstall...
Quick Reference Guide
Page 33
... previous state, 28 conflicts software and hardware incompatibilities, 27 cover closing, 18 D Dell Diagnostics, 19 Dell Premier Support website, 5-6 Device Manager, 27 diagnostic lights, 22-23 diagnostics beep codes, 26 Dell, 19 Drivers and Utilities CD, 5 diagnostics (continued) lights, 22-23 documentation...diagnostic lights, 22-23 F Finding Information, 5 H hardware beep codes, 26 conflicts, 27 Dell Diagnostics, 19 Hardware Troubleshooter, 27 Help and Support Center, 7 I IRQ conflicts, 27 L labels Microsoft Windows, 6 Service Tag, 6 lights back of computer, 23 diagnostic, 22-23 front of ...
... previous state, 28 conflicts software and hardware incompatibilities, 27 cover closing, 18 D Dell Diagnostics, 19 Dell Premier Support website, 5-6 Device Manager, 27 diagnostic lights, 22-23 diagnostics beep codes, 26 Dell, 19 Drivers and Utilities CD, 5 diagnostics (continued) lights, 22-23 documentation...diagnostic lights, 22-23 F Finding Information, 5 H hardware beep codes, 26 conflicts, 27 Dell Diagnostics, 19 Hardware Troubleshooter, 27 Help and Support Center, 7 I IRQ conflicts, 27 L labels Microsoft Windows, 6 Service Tag, 6 lights back of computer, 23 diagnostic, 22-23 front of ...
Quick Reference Guide
Page 34
... lights, 22-23 restore to previous state, 28 R reinstalling Drivers and Utilities CD, 5 ResourceCD, 5 Windows XP, 29 ResourceCD Dell Diagnostics, 19 S safety instructions, 5 Service Tag, 6 software conflicts, 27 system lights, 22 System Restore, 28 T troubleshooting conflicts, 27 Dell Diagnostics, 19 diagnostic lights, 22-23 Hardware Troubleshooter, 27 Help and Support Center, 7 restore to...
... lights, 22-23 restore to previous state, 28 R reinstalling Drivers and Utilities CD, 5 ResourceCD, 5 Windows XP, 29 ResourceCD Dell Diagnostics, 19 S safety instructions, 5 Service Tag, 6 software conflicts, 27 system lights, 22 System Restore, 28 T troubleshooting conflicts, 27 Dell Diagnostics, 19 diagnostic lights, 22-23 Hardware Troubleshooter, 27 Help and Support Center, 7 restore to...