User Guide
Page 2
...Contents Page Basic Checks: Dell™ OptiPlex™ GX300 System User's Guide Overview Backing Up Your Files Basic Checks Checking Connections and Switches Look and Listen System Setup Overview If your Dell computer system is not working as the monitor, keyboard, printer, external drives, scanners, or plotters)..... NOTE: See "Controls and Indicators" and "Connecting Peripheral Devices" for the location of problems for information on the hard-disk drive or another power strip or connect the system directly to an electrical outlet to a different electrical outlet. Otherwise, see your ...
...Contents Page Basic Checks: Dell™ OptiPlex™ GX300 System User's Guide Overview Backing Up Your Files Basic Checks Checking Connections and Switches Look and Listen System Setup Overview If your Dell computer system is not working as the monitor, keyboard, printer, external drives, scanners, or plotters)..... NOTE: See "Controls and Indicators" and "Connecting Peripheral Devices" for the location of problems for information on the hard-disk drive or another power strip or connect the system directly to an electrical outlet to a different electrical outlet. Otherwise, see your ...
User Guide
Page 3
...The monitor's power indicator Most monitors have not resolved the problem, continue with the current hardware configuration. If the hard-disk drive access indicator does not light up , see "Dell Diagnostics." A series of a problem. See "Getting Help" for : Action An error message See "Messages and ...you access data on getting technical assistance from the hard-disk drive or the diskette drive. 4. If your system does not boot, see "Dell Diagnostics." If your system. Press , , and to access the boot files from Dell. To correct this problem, enter System Setup, correct...
...The monitor's power indicator Most monitors have not resolved the problem, continue with the current hardware configuration. If the hard-disk drive access indicator does not light up , see "Dell Diagnostics." A series of a problem. See "Getting Help" for : Action An error message See "Messages and ...you access data on getting technical assistance from the hard-disk drive or the diskette drive. 4. If your system does not boot, see "Dell Diagnostics." If your system. Press , , and to access the boot files from Dell. To correct this problem, enter System Setup, correct...
User Guide
Page 27
... installed in the 1-inch (lower) drive bay labeled "HD1"; Figure 1. Back to Contents Page Hard-Disk Drives: Dell™ OptiPlex™ GX300 System User's Guide Installing an EIDE Hard-Disk Drive Installing SCSI Devices Installing an EIDE Hard-Disk Drive Up to two enhanced integrated drive electronics (EIDE) drives (one of the computer. The first EIDE drive is installed in "Removing and Replacing...
... installed in the 1-inch (lower) drive bay labeled "HD1"; Figure 1. Back to Contents Page Hard-Disk Drives: Dell™ OptiPlex™ GX300 System User's Guide Installing an EIDE Hard-Disk Drive Installing SCSI Devices Installing an EIDE Hard-Disk Drive Up to two enhanced integrated drive electronics (EIDE) drives (one of the computer. The first EIDE drive is installed in "Removing and Replacing...
User Guide
Page 28
...in the side of the bracket. Figure 3. Inserting the Drive Bracket in the Bracket 1 1.6-inch drive 2 Drive bracket 3 Screws (4) 4 Sliding tab 7. Reinstall the hard-disk drive bracket in the bottom of the bracket (see Figure 3). Slide the drive into the chosen bay of the bracket, oriented so that...2). 6. Inserting a 1.6-Inch Hard-Disk Drive in the Chassis Then rotate the bracket toward the drive cage, and fit the bracket's sliding tab on the back of the drive will face the back of the drive and bracket. Reinstall the screw you are installing a drive in the 1.6-inch bay,...
...in the side of the bracket. Figure 3. Inserting the Drive Bracket in the Bracket 1 1.6-inch drive 2 Drive bracket 3 Screws (4) 4 Sliding tab 7. Reinstall the hard-disk drive bracket in the bottom of the bracket (see Figure 3). Slide the drive into the chosen bay of the bracket, oriented so that...2). 6. Inserting a 1.6-Inch Hard-Disk Drive in the Chassis Then rotate the bracket toward the drive cage, and fit the bracket's sliding tab on the back of the drive will face the back of the drive and bracket. Reinstall the screw you are installing a drive in the 1.6-inch bay,...
User Guide
Page 29
... data at full speed. NOTICE: You must match the colored strip on the EIDE cable with pin 1 on the EIDE cable with Ultra ATA/66 hard-disk drives, they are properly cabled and firmly seated. 9. If you use an Ultra ATA/33 cable with pin 1 on the IDE1 connector to avoid possible... at Ultra ATA/33 speeds. If it is not already connected, connect the other end of the drive (see Figure 3 in "Inside Your Computer." 11. NOTE: Ultra Advanced Technology Attachment (ATA)/66 hard-disk drives require an 80-conductor cable to the power input connector on the back of the EIDE cable to...
... data at full speed. NOTICE: You must match the colored strip on the EIDE cable with pin 1 on the EIDE cable with Ultra ATA/66 hard-disk drives, they are properly cabled and firmly seated. 9. If you use an Ultra ATA/33 cable with pin 1 on the IDE1 connector to avoid possible... at Ultra ATA/33 speeds. If it is not already connected, connect the other end of the drive (see Figure 3 in "Inside Your Computer." 11. NOTE: Ultra Advanced Technology Attachment (ATA)/66 hard-disk drives require an 80-conductor cable to the power input connector on the back of the EIDE cable to...
User Guide
Page 30
... purchased from 0 to the documentation that you use a 50-pin cable. SCSI devices installed by Dell are different. NOTICE: Dell recommends that came with any EIDE hard-disk drives, do not need to the next step. One end of this cable should be installed in between.../Wide low-voltage differential (LVD) devices (hard-disk drives) use a 68-pin cable. NOTE: Dell does not support mixing SCSI and EIDE hard-disk drives in order by running the Dell Diagnostics. 17. Enter System Setup, and update Primary Drive 0 or Primary Drive 1. Installing SCSI Devices This section describes how...
... purchased from 0 to the documentation that you use a 50-pin cable. SCSI devices installed by Dell are different. NOTICE: Dell recommends that came with any EIDE hard-disk drives, do not need to the next step. One end of this cable should be installed in between.../Wide low-voltage differential (LVD) devices (hard-disk drives) use a 68-pin cable. NOTE: Dell does not support mixing SCSI and EIDE hard-disk drives in order by running the Dell Diagnostics. 17. Enter System Setup, and update Primary Drive 0 or Primary Drive 1. Installing SCSI Devices This section describes how...
User Guide
Page 31
... previously removed. 8. See "Chassis Intrusion" for a SCSI ID number and disable termination, if necessary. 3. After installing a SCSI hard-disk drive, Primary Drive 0 and Primary Drive 1 should be attached one end of the external SCSI cable to the SCSI bus connector on the back of the external SCSI cable... to None. 10. If you installed a SCSI hard-disk drive, partition and format the drive. If you have any SCSI hard-disk drives to the host adapter card, connect the hard-disk drive access cable to the SCSI host adapter card and to Enabled or Enabled-...
... previously removed. 8. See "Chassis Intrusion" for a SCSI ID number and disable termination, if necessary. 3. After installing a SCSI hard-disk drive, Primary Drive 0 and Primary Drive 1 should be attached one end of the external SCSI cable to the SCSI bus connector on the back of the external SCSI cable... to None. 10. If you installed a SCSI hard-disk drive, partition and format the drive. If you have any SCSI hard-disk drives to the host adapter card, connect the hard-disk drive access cable to the SCSI host adapter card and to Enabled or Enabled-...
User Guide
Page 32
... software drivers for information on installing the appropriate drivers and preparing your SCSI hard-disk drive for the tape drive software to partition and format SCSI hard-disk drives. Partitioning and Formatting SCSI Hard-Disk Drives You may need to Contents Page Back to use . Test a SCSI hard-disk drive by running the Dell Diagnostics. 11. Test the SCSI devices.
... software drivers for information on installing the appropriate drivers and preparing your SCSI hard-disk drive for the tape drive software to partition and format SCSI hard-disk drives. Partitioning and Formatting SCSI Hard-Disk Drives You may need to Contents Page Back to use . Test a SCSI hard-disk drive by running the Dell Diagnostics. 11. Test the SCSI devices.
User Guide
Page 36
CAUTION: Before working inside of your computer to Contents Page Inside Your Computer: Dell™ OptiPlex™ GX300 System User's Guide Overview Internal Views System Board Components System Board Jumpers System Board Labels Removing and Replacing the ... your computer, see "Safety First-For You and Your Computer." Figure 2. Computer Orientation View 1 Power supply 2 System board 3 Externally accessible drives 4 Hard-disk drives Figure 2 shows your computer and may be used as a reference before performing an upgrade procedure. Back to help you orient yourself when working...
CAUTION: Before working inside of your computer to Contents Page Inside Your Computer: Dell™ OptiPlex™ GX300 System User's Guide Overview Internal Views System Board Components System Board Jumpers System Board Labels Removing and Replacing the ... your computer, see "Safety First-For You and Your Computer." Figure 2. Computer Orientation View 1 Power supply 2 System board 3 Externally accessible drives 4 Hard-disk drives Figure 2 shows your computer and may be used as a reference before performing an upgrade procedure. Back to help you orient yourself when working...
User Guide
Page 38
... board, and it down over the pins. Real-time clock reset. 27 Remote Wakeup power connector 28 Standby LED 29 Password jumper 30 Auxiliary hard-disk drive access indicator connector 31 RTCRST jumper 32 Battery socket System Board Jumpers Figure 4 shows the location of their settings. NOTICE: Make sure your system... a wire fit down onto the pin(s) indicated. Table 2. System Board Connectors and Sockets Connector or Socket AUX_LED BATT CD_IN RIMM_x DSKT ENET EXT_SPKR Description Hard-disk drive LED connector Battery socket CD-ROM audio interface connector RIMM socket Diskette/tape...
... board, and it down over the pins. Real-time clock reset. 27 Remote Wakeup power connector 28 Standby LED 29 Password jumper 30 Auxiliary hard-disk drive access indicator connector 31 RTCRST jumper 32 Battery socket System Board Jumpers Figure 4 shows the location of their settings. NOTICE: Make sure your system... a wire fit down onto the pin(s) indicated. Table 2. System Board Connectors and Sockets Connector or Socket AUX_LED BATT CD_IN RIMM_x DSKT ENET EXT_SPKR Description Hard-disk drive LED connector Battery socket CD-ROM audio interface connector RIMM socket Diskette/tape...
User Guide
Page 42
Back to Contents Page Installing Upgrades: Dell™ OptiPlex™ GX300 System User's Guide Inside Your Computer Expansion Cards System Memory Microprocessor Battery Diskette, Tape, and CD-ROM Drives Hard-Disk Drives Back to Contents Page
Back to Contents Page Installing Upgrades: Dell™ OptiPlex™ GX300 System User's Guide Inside Your Computer Expansion Cards System Memory Microprocessor Battery Diskette, Tape, and CD-ROM Drives Hard-Disk Drives Back to Contents Page
User Guide
Page 46
...cover. 3. Make sure that all cables are properly connected and that all the AC power cables from their electrical outlets. Start the Dell Diagnostics by the manufacturer. If any telephone or telecommunication lines. 6. If an error message indicates a problem with software or other ..." for instructions on obtaining technical assistance. If any telephone or telecommunication lines from their electrical outlets. Verify the diskette/tape drive, hard-disk drive, and all the AC power cables from the computer. Also, disconnect any expansion cards are properly seated in its socket....
...cover. 3. Make sure that all cables are properly connected and that all the AC power cables from their electrical outlets. Start the Dell Diagnostics by the manufacturer. If any telephone or telecommunication lines. 6. If an error message indicates a problem with software or other ..." for instructions on obtaining technical assistance. If any telephone or telecommunication lines from their electrical outlets. Verify the diskette/tape drive, hard-disk drive, and all the AC power cables from the computer. Also, disconnect any expansion cards are properly seated in its socket....
User Guide
Page 50
... integrated network interface controllers (NICs) and optional NIC expansion cards. For additional hardware features, see "Specifications." See your Dell system uses only PCI expansion slots. Hard-disk drives shipped with OptiPlex GX300 systems are not supported. l Dell OptiFrame™ chassis for further details. Remote Wake Up capability also allows remote computer setup, software downloading and installation...
... integrated network interface controllers (NICs) and optional NIC expansion cards. For additional hardware features, see "Specifications." See your Dell system uses only PCI expansion slots. Hard-disk drives shipped with OptiPlex GX300 systems are not supported. l Dell OptiFrame™ chassis for further details. Remote Wake Up capability also allows remote computer setup, software downloading and installation...
User Guide
Page 51
...system settings. l Bus-mastering EIDE drivers to access and change alerts l Asset Info with support for DMI. Manageability Features Your Dell OptiPlex GX300 Managed PC system is designed for several enhanced security features (a setup password, a system password, a system-password lock option, ...system with an active DMI agent is vulnerable to manage system-level information, such as a Dellinstalled option on your hard-disk drive) is the Dell software-management application interface for the cost of ownership (COO) Management Information Format (MIF) standard l Remote flash ...
...system settings. l Bus-mastering EIDE drivers to access and change alerts l Asset Info with support for DMI. Manageability Features Your Dell OptiPlex GX300 Managed PC system is designed for several enhanced security features (a setup password, a system password, a system-password lock option, ...system with an active DMI agent is vulnerable to manage system-level information, such as a Dellinstalled option on your hard-disk drive) is the Dell software-management application interface for the cost of ownership (COO) Management Information Format (MIF) standard l Remote flash ...
User Guide
Page 53
...(WBEM) core components. For more information about potential failures by SMART II hard-disk drives. For more information about the WBEM core components and how to install them, see the Dell OpenManage Client Instrumentation Version 5.0 User's Guide installed in electricity costs. Remote ...System Configuration Remote system configuration features allow you to access system management information if your system's hard-disk drive. Any Dell computer bearing the ENERGY STAR® Emblem is out of the problem. Computer users can also help to reduce ...
...(WBEM) core components. For more information about potential failures by SMART II hard-disk drives. For more information about the WBEM core components and how to install them, see the Dell OpenManage Client Instrumentation Version 5.0 User's Guide installed in electricity costs. Remote ...System Configuration Remote system configuration features allow you to access system management information if your system's hard-disk drive. Any Dell computer bearing the ENERGY STAR® Emblem is out of the problem. Computer users can also help to reduce ...
User Guide
Page 56
...particular disk sector. Alert! Previous attempts at booting this checkpoint and contact Dell Technical Support. controller detected an uncorrectable read The diskette drive or hard-disk drive See "Troubleshooting Drives." See your monitor screen or a beep code may be faulty or... disk read error. Controller has failed The hard-disk drive or the See "Troubleshooting Drives." Table 1. A cable may sound. See "Troubleshooting Drives." Back to Contents Page Messages and Codes: Dell™ OptiPlex™ GX300 System User's Guide Overview System Messages System Beep...
...particular disk sector. Alert! Previous attempts at booting this checkpoint and contact Dell Technical Support. controller detected an uncorrectable read The diskette drive or hard-disk drive See "Troubleshooting Drives." See your monitor screen or a beep code may be faulty or... disk read error. Controller has failed The hard-disk drive or the See "Troubleshooting Drives." Table 1. A cable may sound. See "Troubleshooting Drives." Back to Contents Page Messages and Codes: Dell™ OptiPlex™ GX300 System User's Guide Overview System Messages System Beep...
User Guide
Page 57
... nnnn. Gate A20 failure General failure Hard disk configuration error Hard disk controller failure Hard disk failure Hard-disk drive read failure Diskette subsystem reset failed Diskette write protected Drive not ready Error! may be faulty. The diskette write-protect feature is in the Dell faulty. The hard-disk drive failed initialization. See "Troubleshooting Drives." NOTE: This message indicates a fatal...
... nnnn. Gate A20 failure General failure Hard disk configuration error Hard disk controller failure Hard disk failure Hard-disk drive read failure Diskette subsystem reset failed Diskette write protected Drive not ready Error! may be faulty. The diskette write-protect feature is in the Dell faulty. The hard-disk drive failed initialization. See "Troubleshooting Drives." NOTE: This message indicates a fatal...
User Guide
Page 58
... identify the malfunctioning card. See the documentation that has a bootable operating system, or remove the diskette from the diskette or hard-disk drive. from drive A and restart the computer. The operating system is unable to find a particular sector on the disk, or the requested ... a bootable operating system installed on obtaining technical assistance. problem in trying to locate a sector on the diskette or hard-disk drive. Plug in the Dell Diagnostics. The battery may be dead. There is installed in the computer. A chip on the system board might Run...
... identify the malfunctioning card. See the documentation that has a bootable operating system, or remove the diskette from the diskette or hard-disk drive. from drive A and restart the computer. The operating system is unable to find a particular sector on the disk, or the requested ... a bootable operating system installed on obtaining technical assistance. problem in trying to locate a sector on the diskette or hard-disk drive. Plug in the Dell Diagnostics. The battery may be dead. There is installed in the computer. A chip on the system board might Run...
User Guide
Page 59
...Memory and the Keyboard tests in the Dell Diagnostics, if possible. Power-on obtaining technical assistance. The drive has returned a parameter from the system. If you need to the diskette or hard-disk drive. The operating system cannot write See "Troubleshooting Drives." NOTE: The Intel® Pentium...microprocessor has a built-in nonvolatile random-access memory (NVRAM). You can continue to use the Dell Diagnostics to immediately back up your data and replace your hard-disk drive by looking up , the BIOS detected that one or both microprocessors are still unable to ...
...Memory and the Keyboard tests in the Dell Diagnostics, if possible. Power-on obtaining technical assistance. The drive has returned a parameter from the system. If you need to the diskette or hard-disk drive. The operating system cannot write See "Troubleshooting Drives." NOTE: The Intel® Pentium...microprocessor has a built-in nonvolatile random-access memory (NVRAM). You can continue to use the Dell Diagnostics to immediately back up your data and replace your hard-disk drive by looking up , the BIOS detected that one or both microprocessors are still unable to ...
User Guide
Page 61
Action See "Getting Help" for instructions on obtaining technical assistance. The power indicator light-emitting diode (LED) and the hard-disk drive LED on the front of the computer emit diagnostic codes that each microprocessor is incorrectly installed. CAUTION: Before servicing any components... indicator and no beep code and no video during POST Solid green power indicator and no beep code but the system locks up during POST Hard-Disk Drive LED Code Blank Solid green N/A N/A N/A N/A Cause System power supply failure. A device on the system board. See "Getting Help" ...
Action See "Getting Help" for instructions on obtaining technical assistance. The power indicator light-emitting diode (LED) and the hard-disk drive LED on the front of the computer emit diagnostic codes that each microprocessor is incorrectly installed. CAUTION: Before servicing any components... indicator and no beep code and no video during POST Solid green power indicator and no beep code but the system locks up during POST Hard-Disk Drive LED Code Blank Solid green N/A N/A N/A N/A Cause System power supply failure. A device on the system board. See "Getting Help" ...