Setup and Quick Reference Guide
Page 39
The diagnostic lights on the front of the computer along with the status of a power problem....see your Service Manual on the screen, write down the exact message. Consult the following table in a program, see www.dell.com/regulatory_compliance. Tips • If a device does not work, ensure that the device is properly connected. • If ...the part is correctly installed. • If an error message appears on support.dell.com. This message may help support personnel to diagnose and fix the problem(s). • If an error message occurs in case of the power button indicate the...
The diagnostic lights on the front of the computer along with the status of a power problem....see your Service Manual on the screen, write down the exact message. Consult the following table in a program, see www.dell.com/regulatory_compliance. Tips • If a device does not work, ensure that the device is properly connected. • If ...the part is correctly installed. • If an error message appears on support.dell.com. This message may help support personnel to diagnose and fix the problem(s). • If an error message occurs in case of the power button indicate the...
Setup and Quick Reference Guide
Page 42
... failure has occurred. • Replace the CPU with a known good CPU. Contact Dell (see "Contacting Dell" on page 66). 42 Troubleshooting Tips Contact Dell (see "Contacting Dell" on page 66). Light Pattern Steady Amber Steady Amber Steady Amber Steady Amber Problem Description Suggested Resolution Memory modules ... "Contacting Dell" on page 66). If only one module and restart the computer. A possible motherboard failure has occurred. • Remove all modules without error. If the computer boots, add the peripheral cards back one by one until you find the bad ...
... failure has occurred. • Replace the CPU with a known good CPU. Contact Dell (see "Contacting Dell" on page 66). 42 Troubleshooting Tips Contact Dell (see "Contacting Dell" on page 66). Light Pattern Steady Amber Steady Amber Steady Amber Steady Amber Problem Description Suggested Resolution Memory modules ... "Contacting Dell" on page 66). If only one module and restart the computer. A possible motherboard failure has occurred. • Remove all modules without error. If the computer boots, add the peripheral cards back one by one until you find the bad ...
Setup and Quick Reference Guide
Page 44
...until you have identified a faulty module or reinstalled all modules without error. • If available, install working graphics card into your computer (see your computer). • If the problem persists, contact Dell (see "Contacting Dell" on page 66). Memory modules are detected, but a memory ... occurred. • If two or more memory modules are installed, remove the modules (see "Contacting Dell" on page 66). A possible floppy Reseat all has occurred. Light Pattern Steady Blue Steady Blue Steady Blue Steady Blue Steady Blue Problem Description A possible processor failure has...
...until you have identified a faulty module or reinstalled all modules without error. • If available, install working graphics card into your computer (see your computer). • If the problem persists, contact Dell (see "Contacting Dell" on page 66). Memory modules are detected, but a memory ... occurred. • If two or more memory modules are installed, remove the modules (see "Contacting Dell" on page 66). A possible floppy Reseat all has occurred. Light Pattern Steady Blue Steady Blue Steady Blue Steady Blue Steady Blue Problem Description A possible processor failure has...
Setup and Quick Reference Guide
Page 45
... working memory of the same type into your computer (see your service manual). • If the problem persists, contact Dell (see "Contacting Dell" on page 66). If the computer starts normally, continue to install additional memory modules (one module (see your service manual...Light Pattern Steady Blue Steady Blue Problem Description Suggested Resolution No memory modules are detected. • If two or more memory modules are installed, remove the modules (see your service manual), then reinstall one at a time) until you are detected, but a memory configuration or compatibility error...
... working memory of the same type into your computer (see your service manual). • If the problem persists, contact Dell (see "Contacting Dell" on page 66). If the computer starts normally, continue to install additional memory modules (one module (see your service manual...Light Pattern Steady Blue Steady Blue Problem Description Suggested Resolution No memory modules are detected. • If two or more memory modules are installed, remove the modules (see your service manual), then reinstall one at a time) until you are detected, but a memory configuration or compatibility error...
Setup and Quick Reference Guide
Page 46
... are properly connected to the system board (see the "System Board Components" section for your computer). • If there is an error message on the screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make ...If the operating system is attempting to boot from the computer for resource conflicts. 4 If the problem persists, contact Dell (see "Contacting Dell" on page 66). 46 Troubleshooting Tips Light Pattern Steady Blue Steady Blue Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a ...
... are properly connected to the system board (see the "System Board Components" section for your computer). • If there is an error message on the screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make ...If the operating system is attempting to boot from the computer for resource conflicts. 4 If the problem persists, contact Dell (see "Contacting Dell" on page 66). 46 Troubleshooting Tips Light Pattern Steady Blue Steady Blue Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a ...