Setup and Quick Reference Guide
Page 39
... in the search field and press to diagnose and fix the problem(s). • If an error message occurs in case of the power button indicate the potential problem with the system. Power ...safety information that shipped with the status of a power problem. The diagnostic lights on the front of the computer along with your computer. NOTE: For detailed troubleshooting information,... including responding to system messages, see www.dell.com/regulatory_compliance. Troubleshooting Tips CAUTION: Always unplug your computer from the electrical outlet...
... in the search field and press to diagnose and fix the problem(s). • If an error message occurs in case of the power button indicate the potential problem with the system. Power ...safety information that shipped with the status of a power problem. The diagnostic lights on the front of the computer along with your computer. NOTE: For detailed troubleshooting information,... including responding to system messages, see www.dell.com/regulatory_compliance. Troubleshooting Tips CAUTION: Always unplug your computer from the electrical outlet...
Setup and Quick Reference Guide
Page 42
... motherboard failure has occurred. • Replace the CPU with a known good CPU. A possible motherboard failure has occurred. • Remove all modules without error. Contact Dell (see "Contacting Dell" on page 66). Light Pattern Steady Amber Steady Amber Steady Amber Steady Amber Problem Description Suggested Resolution Memory modules are detected, but the BIOS may be...
... motherboard failure has occurred. • Replace the CPU with a known good CPU. A possible motherboard failure has occurred. • Remove all modules without error. Contact Dell (see "Contacting Dell" on page 66). Light Pattern Steady Amber Steady Amber Steady Amber Steady Amber Problem Description Suggested Resolution Memory modules are detected, but the BIOS may be...
Setup and Quick Reference Guide
Page 44
Suggested Resolution • Reseat the processor (see "Contacting Dell" on page 66). A possible USB failure Reinstall all USB devices and check all power and data cables. cable connections. 44 Troubleshooting Tips Light Pattern Steady Blue Steady Blue Steady Blue Steady Blue Steady ...you have identified a faulty module or reinstalled all modules without error. • If available, install working graphics card into your computer (see your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 66). drive or hard drive failure has occurred...
Suggested Resolution • Reseat the processor (see "Contacting Dell" on page 66). A possible USB failure Reinstall all USB devices and check all power and data cables. cable connections. 44 Troubleshooting Tips Light Pattern Steady Blue Steady Blue Steady Blue Steady Blue Steady ...you have identified a faulty module or reinstalled all modules without error. • If available, install working graphics card into your computer (see your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 66). drive or hard drive failure has occurred...
Setup and Quick Reference Guide
Page 45
... installed, remove the modules (see your service manual), then reinstall one module (see your service manual) and restart the computer. Light Pattern Steady Blue Steady Blue Problem Description Suggested Resolution No memory modules are detected. • If two or more memory modules are...type into your computer (see your service manual). • If the problem persists, contact Dell (see "Contacting Dell" on page 66). Memory modules are detected, but a memory configuration or compatibility error has occurred. • Ensure that no special requirements for your computer). • If the...
... installed, remove the modules (see your service manual), then reinstall one module (see your service manual) and restart the computer. Light Pattern Steady Blue Steady Blue Problem Description Suggested Resolution No memory modules are detected. • If two or more memory modules are...type into your computer (see your service manual). • If the problem persists, contact Dell (see "Contacting Dell" on page 66). Memory modules are detected, but a memory configuration or compatibility error has occurred. • Ensure that no special requirements for your computer). • If the...
Setup and Quick Reference Guide
Page 46
...are properly connected to the system board (see the "System Board Components" section for your computer). • If there is an error message on the screen identifying a problem with a device (such as the floppy drive or optical drive), check system setup to ... the operating system is attempting to boot from the computer for resource conflicts. 4 If the problem persists, contact Dell (see "Contacting Dell" on page 66). 46 Troubleshooting Tips Light Pattern Steady Blue Steady Blue Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a...
...are properly connected to the system board (see the "System Board Components" section for your computer). • If there is an error message on the screen identifying a problem with a device (such as the floppy drive or optical drive), check system setup to ... the operating system is attempting to boot from the computer for resource conflicts. 4 If the problem persists, contact Dell (see "Contacting Dell" on page 66). 46 Troubleshooting Tips Light Pattern Steady Blue Steady Blue Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a...