Setup and Quick Reference Guide
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... Tips 39 Using the Hardware Troubleshooter 39 Tips 39 Power Problems 39 Memory Problems 47 Lockups and Software Problems 48 Dell Technical Update Service 49 Dell Diagnostics 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 53 Using Microsoft® Windows® System Restore . . . 54 Using...
... Tips 39 Using the Hardware Troubleshooter 39 Tips 39 Power Problems 39 Memory Problems 47 Lockups and Software Problems 48 Dell Technical Update Service 49 Dell Diagnostics 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 53 Using Microsoft® Windows® System Restore . . . 54 Using...
Setup and Quick Reference Guide
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6 Finding Information 57 7 Getting Help 59 Obtaining Assistance 59 Fast Call for Help 60 Loading iAMT drivers on installation 60 Technical Support and Customer Service . . . . . 61 DellConnect 61 Online Services 61 AutoTech Service 62 Automated Order-Status Service 62 Problems With Your Order 62 Product Information 63 Returning Items for Warranty Repair or Credit . . . . . 63 Before You Call 64 Contacting Dell 66 Index 67 Contents 5
6 Finding Information 57 7 Getting Help 59 Obtaining Assistance 59 Fast Call for Help 60 Loading iAMT drivers on installation 60 Technical Support and Customer Service . . . . . 61 DellConnect 61 Online Services 61 AutoTech Service 62 Automated Order-Status Service 62 Problems With Your Order 62 Product Information 63 Returning Items for Warranty Repair or Credit . . . . . 63 Before You Call 64 Contacting Dell 66 Index 67 Contents 5
Setup and Quick Reference Guide
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...more information about DisplayPort. Output will be fully functional. NOTE: Some devices may require an optional adapter to connect to Windows and loaded the graphics driver, then multi-monitor support will be included if you begin any of the system will not be available during boot or when running DOS. When... the system has booted to older monitors which only support VGA and/or DVI (available at www.dell.com). Refer to the Dell Technology Guide for video may not be limited to the DisplayPort monitor only. Setting Up Your Computer 17
...more information about DisplayPort. Output will be fully functional. NOTE: Some devices may require an optional adapter to connect to Windows and loaded the graphics driver, then multi-monitor support will be included if you begin any of the system will not be available during boot or when running DOS. When... the system has booted to older monitors which only support VGA and/or DVI (available at www.dell.com). Refer to the Dell Technology Guide for video may not be limited to the DisplayPort monitor only. Setting Up Your Computer 17
Setup and Quick Reference Guide
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... utility partition has been found, run the software. Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you begin any of software and hardware updates for the Dell Technical Update service, go to a working electrical outlet. 2 Turn on the screen. Starting the...
... utility partition has been found, run the software. Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you begin any of software and hardware updates for the Dell Technical Update service, go to a working electrical outlet. 2 Turn on the screen. Starting the...
Setup and Quick Reference Guide
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..., select the test that is optional and may not ship with your computer and try again. When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is appropriate for one time only. If multiple versions are listed, select the version that...
..., select the test that is optional and may not ship with your computer and try again. When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is appropriate for one time only. If multiple versions are listed, select the version that...
Setup and Quick Reference Guide
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... computer. a Click the Windows Vista Start button™ Computer. , and right-click b Click Properties→ Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer might not work correctly. If an exclamation point is next to reinstall the...
... computer. a Click the Windows Vista Start button™ Computer. , and right-click b Click Properties→ Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer might not work correctly. If an exclamation point is next to reinstall the...
Setup and Quick Reference Guide
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...to return your computer to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If it does not, start Windows Explorer, click your administrator to the operating state that existed before... you see "Using Microsoft® Windows® System Restore" on the screen. If Device Driver Rollback does not resolve the problem, use System Restore (see "Restoring Your Operating System" on the computer, click Continue; NOTE: In most...
...to return your computer to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If it does not, start Windows Explorer, click your administrator to the operating state that existed before... you see "Using Microsoft® Windows® System Restore" on the screen. If Device Driver Rollback does not resolve the problem, use System Restore (see "Restoring Your Operating System" on the computer, click Continue; NOTE: In most...
Setup and Quick Reference Guide
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... listed, that are used by your computer. The drivers that driver is not required by your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for which you must find the drivers that came with the specific device. 5 At the Welcome Dell System Owner screen, click Next. If you want...
... listed, that are used by your computer. The drivers that driver is not required by your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for which you must find the drivers that came with the specific device. 5 At the Welcome Dell System Owner screen, click Next. If you want...
Setup and Quick Reference Guide
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... Operating System Media Before reinstalling the operating system, try the following: • Windows Device Driver Rollback (see "Returning to restart the computer. If possible, back up the data before using Dell Factory Image Restore. NOTE: Depending upon your computer. The restore process begins and may not...system software to the factory condition, then click Next. photos, and music files) on the hard drive and removes any programs or drivers installed after you received your configuration, you want to proceed with Factory Image Restore, click Cancel. 9 Click the checkbox to confirm ...
... Operating System Media Before reinstalling the operating system, try the following: • Windows Device Driver Rollback (see "Returning to restart the computer. If possible, back up the data before using Dell Factory Image Restore. NOTE: Depending upon your computer. The restore process begins and may not...system software to the factory condition, then click Next. photos, and music files) on the hard drive and removes any programs or drivers installed after you received your configuration, you want to proceed with Factory Image Restore, click Cancel. 9 Click the checkbox to confirm ...
Setup and Quick Reference Guide
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... appears, press immediately. NOTE: Depending on the region from your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. This selection changes the boot sequence for one time only. 6 Press any open files and exit any key to... you ordered your computer and try again. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . The Dell Drivers and Utilities media contains drivers that were installed at the time you see "Using Microsoft® Windows® System Restore" on the screen to another media.
... appears, press immediately. NOTE: Depending on the region from your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. This selection changes the boot sequence for one time only. 6 Press any open files and exit any key to... you ordered your computer and try again. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . The Dell Drivers and Utilities media contains drivers that were installed at the time you see "Using Microsoft® Windows® System Restore" on the screen to another media.
Setup and Quick Reference Guide
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.../Express Service Code is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your computer or advanced technical-reference material for your computer ... have shipped with your operating system The Operating System media is a CD or • Drivers for technicians or experienced users. Finding Information 57 NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files...
.../Express Service Code is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your computer or advanced technical-reference material for your computer ... have shipped with your operating system The Operating System media is a CD or • Drivers for technicians or experienced users. Finding Information 57 NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files...
Setup and Quick Reference Guide
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.../regulatory_compliance. • Warranty information • Terms and Conditions (U.S. Document/Media/Label Contents Safety, Regulatory, Warranty, and Support Documentation This type of drivers for your computer can be found at support.dell.com. • How to configure system settings • How to remove and replace parts The Service Manual for iAMT. • Provides...
.../regulatory_compliance. • Warranty information • Terms and Conditions (U.S. Document/Media/Label Contents Safety, Regulatory, Warranty, and Support Documentation This type of drivers for your computer can be found at support.dell.com. • How to configure system settings • How to remove and replace parts The Service Manual for iAMT. • Provides...
Setup and Quick Reference Guide
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... system with your IT department, follow the instructions. After downloading the drivers, you are not always available in all locations outside the continental U.S. For information on (or restart) your computer. 3 When the Dell™ logo appears, press . Fast Call for Help session using... Management Technology (iAMT), help can fix it remotely. NOTE: Some of the following Intel drivers: • AMT HECI • AMT SOL/LMS To download these drivers: 1 Navigate to support.dell.com. 2 Select Drivers and Downloads. 3 Select your product model and follow these steps. 1 Ensure that the ...
... system with your IT department, follow the instructions. After downloading the drivers, you are not always available in all locations outside the continental U.S. For information on (or restart) your computer. 3 When the Dell™ logo appears, press . Fast Call for Help session using... Management Technology (iAMT), help can fix it remotely. NOTE: Some of the following Intel drivers: • AMT HECI • AMT SOL/LMS To download these drivers: 1 Navigate to support.dell.com. 2 Select Drivers and Downloads. 3 Select your product model and follow these steps. 1 Ensure that the ...
Setup and Quick Reference Guide
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... Utilities media, 50 starting from your hard drive, 49 Dell Systems Management Administrator's Guide, 58 Dell Technology Guide, 58 DellConnect, 61 Desktop System Software, 57 diagnostics Dell, 49 documentation, 57 Dell Systems Management Administrator's Guide, 58 Dell Technology Guide, 58 Service Manual, 58 drivers, 51 Drivers and Utilities media, 57 identifying, 51 reinstalling, 51 returning to a previous...
... Utilities media, 50 starting from your hard drive, 49 Dell Systems Management Administrator's Guide, 58 Dell Technology Guide, 58 DellConnect, 61 Desktop System Software, 57 diagnostics Dell, 49 documentation, 57 Dell Systems Management Administrator's Guide, 58 Dell Technology Guide, 58 Service Manual, 58 drivers, 51 Drivers and Utilities media, 57 identifying, 51 reinstalling, 51 returning to a previous...
Setup and Quick Reference Guide
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... enabling, 60 Fast Call for Help, 60 Internet connecting, 24 setting up, 24 L license label, 58 M media Drivers and Utilities, 57 operating system, 57 memory troubleshooting, 47 N networks, 21 connecting, 21 O operating system Dell Factory Image Restore, 54 media, 55 reinstalling, 57 System Restore, 53 Operating System media, 57 operating system product...
... enabling, 60 Fast Call for Help, 60 Internet connecting, 24 setting up, 24 L license label, 58 M media Drivers and Utilities, 57 operating system, 57 memory troubleshooting, 47 N networks, 21 connecting, 21 O operating system Dell Factory Image Restore, 54 media, 55 reinstalling, 57 System Restore, 53 Operating System media, 57 operating system product...
Setup and Quick Reference Guide
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V view back, 8, 14 back panel connectors, 7-9 front, 7 W warranty information, 58 Windows License label, 58 Windows Vista Dell Factory Image Restore, 54 Device Driver Rollback, 52 Program Compatibility wizard, 48 reinstalling, 57 returning to a previous device driver version, 52 System Restore, 53-54 Windows XP Files and Settings Transfer Wizard, 25 reinstalling, 57 System Restore, 53-54 wizards Files and Settings Transfer Wizard, 25 Program Compatibility wizard, 48 70 Index
V view back, 8, 14 back panel connectors, 7-9 front, 7 W warranty information, 58 Windows License label, 58 Windows Vista Dell Factory Image Restore, 54 Device Driver Rollback, 52 Program Compatibility wizard, 48 reinstalling, 57 returning to a previous device driver version, 52 System Restore, 53-54 Windows XP Files and Settings Transfer Wizard, 25 reinstalling, 57 System Restore, 53-54 wizards Files and Settings Transfer Wizard, 25 Program Compatibility wizard, 48 70 Index
Technology Guide
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... 100 Mbps 100BASE-TX (full-duplex) 200 Mbps 1000BASE-T (full-duplex) 2000 Mbps Environmental Operating temperature Operating humidity Operating System Driver Support Manageability (examples WOL, PXE..) Management Capabilities Alerting (examples ASF 2.0 AMT...) MT DT SFF RJ45 10/100/1000 Mbps ...to 70° C (32° F to 158° F) 20% to a Gigabit Ethernet server and network infrastructure is required. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS - LAN NOTE: MT supports full height card, DT supports low profile card or full height card with optional riser. ...
... 100 Mbps 100BASE-TX (full-duplex) 200 Mbps 1000BASE-T (full-duplex) 2000 Mbps Environmental Operating temperature Operating humidity Operating System Driver Support Manageability (examples WOL, PXE..) Management Capabilities Alerting (examples ASF 2.0 AMT...) MT DT SFF RJ45 10/100/1000 Mbps ...to 70° C (32° F to 158° F) 20% to a Gigabit Ethernet server and network infrastructure is required. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS - LAN NOTE: MT supports full height card, DT supports low profile card or full height card with optional riser. ...
Technology Guide
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... MbpsMax* 1000BASE-T (full-duplex) 2000 Mbps Max* * Depends on ring) capable Driver upgradeable V.80 Synchronous Access Mode (SAM) can be supported by software applications (not driver) 0~50 degree C 45 degree C 90% max Vista 32/64, Windows XP... Operating Temperature Operating Humidity Operating System Support Operating System Driver Support MT DT SFF PCI RJ-11 PCM - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS - Environmental Operating temperature Operating humidity Operating System Driver Support Manageability (examples WOL, PXE..) Management Capabilities Alerting...
... MbpsMax* 1000BASE-T (full-duplex) 2000 Mbps Max* * Depends on ring) capable Driver upgradeable V.80 Synchronous Access Mode (SAM) can be supported by software applications (not driver) 0~50 degree C 45 degree C 90% max Vista 32/64, Windows XP... Operating Temperature Operating Humidity Operating System Support Operating System Driver Support MT DT SFF PCI RJ-11 PCM - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS - Environmental Operating temperature Operating humidity Operating System Driver Support Manageability (examples WOL, PXE..) Management Capabilities Alerting...
Technology Guide
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... Data Rates supported 802.11a Data Rates supported 802.11g Data Rates supported 802.11n Data Rates supported Encryption Operating temperature Operating humidity Operating System Driver Support MT DT SFF +3.0V~+3.6V, 116.6mW max Conexant SmartHSFs/LF (CX11256 & CX20493) L: 5.25'/13.325cm H: 4.73'/12.002cm L: 5.26'/13.366cm H: 3.12'/7.923cm...-bit and 128-bit, TKIP, AES-CCMP 128-bit 0 - 80°C 50% to 95% non-condensing (at temperatures of low profile card inches/centimeters (L X H) COMMUNICATIONS - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS -
... Data Rates supported 802.11a Data Rates supported 802.11g Data Rates supported 802.11n Data Rates supported Encryption Operating temperature Operating humidity Operating System Driver Support MT DT SFF +3.0V~+3.6V, 116.6mW max Conexant SmartHSFs/LF (CX11256 & CX20493) L: 5.25'/13.325cm H: 4.73'/12.002cm L: 5.26'/13.366cm H: 3.12'/7.923cm...-bit and 128-bit, TKIP, AES-CCMP 128-bit 0 - 80°C 50% to 95% non-condensing (at temperatures of low profile card inches/centimeters (L X H) COMMUNICATIONS - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS -
Technology Guide
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... and VGA can be allocated to 1.7 GB of system memory may be used concurrently for multi-monitor display in the OS after the driver is loaded. 24 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE GRAPHICS/VIDEO CONTROLLER NOTE: MT supports full height card, DT supports low profile card or full height card with 4GB...
... and VGA can be allocated to 1.7 GB of system memory may be used concurrently for multi-monitor display in the OS after the driver is loaded. 24 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE GRAPHICS/VIDEO CONTROLLER NOTE: MT supports full height card, DT supports low profile card or full height card with 4GB...